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Objects

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Objects

Objects in GraphQL represent the resources you can access. An object can contain a list of fields, which are specifically typed.

API Site

Fields

NameDescription
apiType(APIType)

The API type effected by this brownout.

disablesRequestsTo(NonEmptyString)

For GraphQL APIs this will be a field identifier in the format .≤fieldName>, for REST APIs this will be an endpoint.

endsAt(NonEmptyString)

The iso formatted datetime at which this brownout will end.

startsAt(NonEmptyString)

The iso formatted datetime at which this brownout will take effect.

status(APIBrownoutStatus)

The current status of this brownout.

Example

{
  "disablesRequestsTo": NonEmptyString,
  "status": "SCHEDULED",
  "apiType": "GRAPHQL",
  "startsAt": NonEmptyString,
  "endsAt": NonEmptyString
}

APIBrownoutConnection

Paginator of API brownouts.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([APIBrownoutEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": APIBrownoutEdge,
  "totalCount": 1,
  "edgeCount": 1
}

APIBrownoutEdge

A Relay edge containing a APIBrownout and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(APIBrownout)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

Fields

NameDescription
context(JSONString)

Storage for the API client to submit any contextual information.

correlationId(String!)

The request's correlation id.

createdAt(DateTime!)

id(ID!)

inputData(JSONString)

Input data for the API call if any.

operationName(String!)

Free field for the API caller to categorise their own operation name. This field can be used to filter entries on the UI.

response(JSONString)

The response from the API call if any.

Example

{
  "id": "abc123",
  "correlationId": "abc123",
  "operationName": "abc123",
  "inputData": {"key": "value"},
  "response": {"key": "value"},
  "context": {"key": "value"},
  "createdAt": "2020-01-01T00:00:00.000Z"
}

APIExceptionConnectionTypeConnection

Paginator of API exceptions.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([APIExceptionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": APIExceptionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

APIExceptionConnectionTypeEdge

A Relay edge containing a APIExceptionConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(APIExceptionType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

Fields

NameDescription
category(String!)

The category of the event.

context(JSONString)

A JSON context to be provided with the event, if any.

createdAt(DateTime!)

description(String)

A description of the event.

eventType(String!)

The type of the event.

id(ID!)

Example

{
  "id": "abc123",
  "eventType": "abc123",
  "category": "abc123",
  "description": "abc123",
  "context": {"key": "value"},
  "createdAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
body(String!)

The content of the API Exception note.

createdAt(DateTime!)

Timestamp of when the API Exception note was created.

id(ID!)

The ID of the API Exception note.

Example

{
  "id": "abc123",
  "body": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
accountNumber(String)

The account number provided to the exception.

apiCalls([APICallType])

The API calls associated with this exception if any.

assignedUser(AssignedUserType)

The user assigned to handle this exception if any.

category(APIExceptionCategories)

Category associated with this exception.

channel(String!)

Free field for the API caller to categorise a channel. This could be (but not limited to) the client's team that calleded the API, the name of the 'flow' the call belongs to, etc.

context(JSONString)

Storage for the API client to submit any contextual information.

createdAt(DateTime!)

customerContact(String)

The customer contact provided to the exception.

events([APIExceptionEventType])

The events associated with this exception if any.

externalIdentifier(String!)

External identifier submitted by the API client to track this exception on their end.

id(ID!)

keyDate(Date)

The key date associated with the exception, if available.

notes([APIExceptionNoteType])

Notes associated with this exception if any.

operationsTeam(OperationsTeamType)

The operations team assigned to this exception if any.

priority(APIExceptionPriority!)

The current priority for the API exception.

resolutionStatus(APIExceptionResolutionStatus!)

The current resolution status for the API exception.

resolutionType(APIExceptionResolutionType!)

The current resolution type for the API exception.

supplyPointIdentifier(String)

The supply point identifier provided to the exception.

tags([APIExceptionTags])

Tags associated with this exception if any.

userId(BigInt)

The user id provided to the exception.

Example

{
  "id": "abc123",
  "externalIdentifier": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "channel": "abc123",
  "category": "ACCOUNT",
  "accountNumber": "abc123",
  "userId": 1,
  "customerContact": "abc123",
  "supplyPointIdentifier": "abc123",
  "resolutionStatus": "ASSIGNED",
  "resolutionType": "AUTOMATIC",
  "priority": "LOW",
  "tags": "MOVE_IN",
  "context": {"key": "value"},
  "keyDate": "2020-01-01"
}

AcceptGoodsQuote

The possible errors that can be raised are:

  • KT-CT-8223: Unauthorized.
  • KT-CT-8201: Received an invalid quoteId.
  • KT-CT-8224: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
goodsPurchase(GoodsPurchase)

Goods purchase created.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "goodsPurchase": GoodsPurchase
}

AcceptOfferForQuoting

Accept a quoting offer in an offer group.

The possible errors that can be raised are:

  • KT-CT-12402: Unable to accept offer.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
offer(OfferType)

Accepted quoting offer.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "offer": OfferType
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AccountApplicationConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountApplicationConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountApplicationConnectionTypeEdge

A Relay edge containing a AccountApplicationConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(AccountApplicationType)

The item at the end of the edge

Example

{
  "node": AccountApplicationType,
  "cursor": "abc123"
}

Fields

NameDescription
coolingOffEndDate(Date)

Last day of the cooling off period. Barring changes or objections, the account will be gained on the next business day after this date. This value will only be returned for current applications.

dateOfSale(Date)

Date at which this account decided to switch to us.

isMigrated(Boolean)

Whether this account application represents a migration into the current system or a regular gain.

migrationSource(String)

The source system for a migrated account. This could be the previous supplier or the previous account management system.

preferredSsd(Date)

Preferred supply start date. If null, it means ASAP.

salesChannel(String!)

salesSubchannel(String)

The sales subchannel used when signing up. This could for example be a price comparison site.

status(AccountApplicationStatus!)

Example

{
  "status": "CURRENT",
  "salesChannel": "abc123",
  "salesSubchannel": "abc123",
  "dateOfSale": "2020-01-01",
  "coolingOffEndDate": "2020-01-01",
  "isMigrated": true,
  "migrationSource": "abc123",
  "preferredSsd": "2020-01-01"
}

Fields

NameDescription
accountCharge(AccountChargeType)

Debit details.

accountCredit(AccountCreditType)

Credit details.

id(ID)

Balance transfer ID.

reason(String)

The reason for the balance transfer.

Example

{
  "id": "abc123",
  "accountCharge": AccountChargeType,
  "accountCredit": AccountCreditType,
  "reason": "abc123"
}

AccountCampaignConnectionTypeConnection

Paginator of Account Campaigns

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AccountCampaignConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountCampaignConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountCampaignConnectionTypeEdge

A Relay edge containing a AccountCampaignConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(AccountCampaignType)

The item at the end of the edge

Example

{
  "node": AccountCampaignType,
  "cursor": "abc123"
}

Fields

NameDescription
campaignExpiryDate(Date)

The date on which the associated campaign itself concludes.

expiryDate(Date)

The date on which the account's participation in the campaign ends.

name(String)

The name of the campaign.

slug(String)

The slug of the campaign.

startDate(Date)

The date that the account's link to the campaign started.

Example

{
  "campaignExpiryDate": "2020-01-01",
  "name": "abc123",
  "slug": "abc123",
  "expiryDate": "2020-01-01",
  "startDate": "2020-01-01"
}

Fields

NameDescription
data(JSONString)

A JSON object containing unstructured data about the account charge.

updatedAt(DateTime)

The date and time the metadata was last updated.

Example

{
  "data": {"key": "value"},
  "updatedAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
cclAmount(BigInt)

The climate change levy amount of the charge.

displayNote(String)

The display note for the charge.

grossAmount(BigInt)

The gross amount of the charge.

id(ID)

The ID of the account charge.

metadata(AccountChargeMetadataType)

JSON metadata containing unstructured data about the account charge.

netAmount(BigInt)

The net amount of the charge.

note(String)

The note for the charge.

reason(String)

The reason for the charge.

salesTaxAmount(BigInt)

The sales tax amount of the charge.

Example

{
  "id": "abc123",
  "netAmount": 1,
  "grossAmount": 1,
  "salesTaxAmount": 1,
  "cclAmount": 1,
  "reason": "abc123",
  "note": "abc123",
  "displayNote": "abc123",
  "metadata": AccountChargeMetadataType
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AccountConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountConnectionTypeEdge

A Relay edge containing a AccountConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(AccountType)

The item at the end of the edge

Example

{
  "node": AccountType,
  "cursor": "abc123"
}

Fields

NameDescription
data(JSONString!)

updatedAt(DateTime!)

Example

{
  "data": {"key": "value"},
  "updatedAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
grossAmount(BigInt!)

id(ID!)

metadata(AccountCreditMetadataType)

netAmount(BigInt!)

note(String!)

reason(String!)

salesTaxAmount(BigInt!)

Example

{
  "id": "abc123",
  "grossAmount": 1,
  "netAmount": 1,
  "salesTaxAmount": 1,
  "note": "abc123",
  "reason": "abc123",
  "metadata": AccountCreditMetadataType
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AccountEventConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountEventConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountEventConnectionTypeEdge

A Relay edge containing a AccountEventConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(AccountEvent)

The item at the end of the edge

Example

{
  "node": EmailEventType,
  "cursor": "abc123"
}

Fields

NameDescription
category(String!)

fetchUrl(String)

filename(String!)

id(ID!)

The ID of the object

isReady(Boolean)

Is the file ready for use / downloadable?

isUploaded(Boolean)

Is the file uploaded to S3?

sizeInBytes(Int)

Example

{
  "id": "abc123",
  "filename": "abc123",
  "category": "abc123",
  "isUploaded": true,
  "isReady": true,
  "fetchUrl": "abc123",
  "sizeInBytes": 1
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AccountFileAttachmentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountFileAttachmentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountFileAttachmentConnectionTypeEdge

A Relay edge containing a AccountFileAttachmentConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(AccountFileAttachment)

The item at the end of the edge

Example

{
  "node": AccountFileAttachment,
  "cursor": "abc123"
}

Fields

NameDescription
loyaltyPoints(Int)

The number of loyalty points the account (or user with the given id) has.

totalMonetaryAmount(Int)

The net monetary value of the loyalty points in the currency's sub-units.

Example

{
  "loyaltyPoints": 1,
  "totalMonetaryAmount": 1
}

Fields

NameDescription
body(String!)

createdAt(DateTime!)

isPinned(Boolean!)

unpinAt(DateTime)

Example

{
  "body": "abc123",
  "isPinned": true,
  "createdAt": "2020-01-01T00:00:00.000Z",
  "unpinAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AccountPaymentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountPaymentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountPaymentConnectionTypeEdge

A Relay edge containing a AccountPaymentConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(AccountPaymentType)

The item at the end of the edge

Example

{
  "node": AccountPaymentType,
  "cursor": "abc123"
}

Fields

NameDescription
amount(BigInt!)

Amount of payment in the currency's minor unit

id(ID!)

paymentDate(Date!)

The date this payment is scheduled to be debited

paymentInstruction(PaymentInstructionType)

The payment instruction that was used to make this payment.

reference(String!)

status(AccountPaymentStatusOptions)

The current status of the payment.

surchargeAmount(Int)

Surcharge amount generated by this payment.

transactionType(AccountPaymentTransactionTypeChoices)

The transaction type of the payment.

Example

{
  "id": "abc123",
  "amount": 1,
  "paymentDate": "2020-01-01",
  "reference": "abc123",
  "transactionType": "DD_FIRST_COLLECTION",
  "status": "SCHEDULED",
  "paymentInstruction": PaymentInstructionType,
  "surchargeAmount": 1
}

Fields

NameDescription
account(AccountType!)

createdAt(DateTime!)

namespace(String!)

updatedAt(DateTime!)

value(String!)

Example

{
  "namespace": "abc123",
  "value": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "updatedAt": "2020-01-01T00:00:00.000Z",
  "account": AccountType
}

Fields

NameDescription
content(String)

Reminder content.

dueAt(DateTime)

When the reminder is due.

reminderType(AccountReminderTypes)

The reminder type.

Example

{
  "reminderType": "AD_HOC",
  "content": "abc123",
  "dueAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AccountReminderConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountReminderConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountReminderConnectionTypeEdge

A Relay edge containing a AccountReminderConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(Reminder)

The item at the end of the edge

Example

{
  "node": Reminder,
  "cursor": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AccountRepaymentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountRepaymentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountRepaymentConnectionTypeEdge

A Relay edge containing a AccountRepaymentConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(AccountRepaymentType)

The item at the end of the edge

Example

{
  "node": AccountRepaymentType,
  "cursor": "abc123"
}

Fields

NameDescription
amount(BigInt!)

Amount of payment in the currency's minor unit

id(ID!)

paymentDate(Date!)

The date this payment is scheduled to be debited

status(AccountRepaymentStatusOptions)

The current status of the repayment.

Example

{
  "id": "abc123",
  "amount": 1,
  "paymentDate": "2020-01-01",
  "status": "REQUESTED"
}

AccountSearchItemType

A single account search hit

Fields

NameDescription
account(AccountType)

The account found.

score(Decimal)

How well the account matched the search terms.

Example

{
  "account": AccountType,
  "score": "1.0"
}

AccountType

The account object can be one of several attached to a Portfolio (which usually has an AccountUser which is used to authenticate access to the Portfolio's accounts). Typically a person has a single account attached to a portfolio and properties on the same account will appear on the same bill. Where separate bills are desired, multiple accounts are created and added to the same portfolio of accounts.

Fields

NameDescription
accountType(AccountTypeChoices)

The type of account.

activeHardshipAgreements([HardshipAgreementType])

List of active hardship agreements for the user when isinhardship is True.

activeReferralSchemes(ReferralSchemeTypes)

The referral schemes currently active for this account.

address(RichAddressType)

The billing address of this account, stored in the new libaddressinput-based format.

Note that name and organization are very unlikely to be supplied here; the billing_name field on the account itself is generally used for that purpose instead.

agreements(AgreementConnectionTypeConnection)

A list of agreements that belong to an account.

Arguments

after (String)

before (String)

first (Int)

last (Int)

annualStatements(AnnualStatementConnectionTypeConnection)

Fetch annual statements for the account.

Arguments

after (String)

before (String)

first (Int)

last (Int)

applications(AccountApplicationConnectionTypeConnection)

Applications by this account to become our customer. More recent applications will be listed first.

Arguments

after (String)

before (String)

first (Int)

last (Int)

status (AccountApplicationStatus)

The account application status.

assistanceAgreements([AssistanceAgreementType])

Assistance agreements for account.

balance(Int!)

The current account balance.

Arguments

includeAllLedgers (Boolean)

If this variable is set to true, the balance will be calculated based on the sum of balances on all ledgers configured to contribute to this account's balance. Otherwise, only the main ledger's balance will be fetched (legacy behaviour). If you are unsure, set this value to true.

bill(BillInterface)

Fetch a specific issued bill (invoice/statement) for the account.

Arguments

billType (BillTypeEnum)

id (ID)

The unique identifier of the bill.

identifier (String)

The unique identifier of the bill. A pending billing document will not have an identifier yet. And not all finalized billing documents will have an identifier. Prefer using the id field unless advised by Kraken.

ledgerNumber (String)

The number of the ledger for the bill. When provided, only the period- or item-based documentfor this account that is linked to that ledger is returned; pre-kraken, collective bills, and legacy bills are excluded.

billingAddress(String)

The billing address of the account.

billingAddressLine1(String)

billingAddressLine2(String)

billingAddressLine3(String)

billingAddressLine4(String)

billingAddressLine5(String)

billingAddressPostcode(String)

billingCountryCode(String)

billingDeliveryPointIdentifier(String)

billingEmail(String)

The billing email of the account.

billingName(String)

The billing name of the account.

billingOptions(BillingOptionsType)

Information about the account's billing cycle.

billingSubName(String)

The billing sub name of the account.

bills(BillConnectionTypeConnection)

Fetch issued bills (invoices/statements) for the account.

Arguments

after (String)

before (String)

first (Int)

fromDate (Date)

Optional date representing the beginning of the search results. This date value is inclusive.

includeBillsWithoutPDF (Boolean)

Include bills without PDFs.

includeHeldStatements (Boolean)

Include held statements within the results.

includeHistoricStatements (Boolean)

Include pre-Kraken / historical statements within the results.

includeOpenStatements (Boolean)

Include open statements. This flag needs to be used along with includeBillsWithoutPDF=false otherwise results will prove unexpected.

issuedFromDate (Date)

Optional date representing the beginning of the search results based on issued date. This date value is inclusive.

issuedToDate (Date)

Optional date representing the end of the search results based on issued date. This date value is exclusive.

last (Int)

ledgerNumber (String)

The number of a ledger for the bill. When provided, only period- or item-based documents for this account that are linked to that ledger are returned; collective bills and legacy bills are excluded. Historic/pre-Kraken bills are unaffected by this filter and are included or excluded solely by includeHistoricStatements.

offset (Int)

onlyCurrentEmail (Boolean)

Only include bills emailed to the current user's email.

orderBy (BillsOrderBy)

The order in which to return the bills.

toDate (Date)

Optional date representing the end of the search results. This date value is exclusive.

brand(String)

The brand of the account.

business(BusinessType)

Business info related to a business account.

businessType(BusinessTypeOptions)

The company type of a business account.

Deprecated

The 'businessType' field is deprecated.

Use `business.businessType` instead

- Marked as deprecated on 2022-03-09.
- Scheduled for removal on or after 2024-01-01.

campaigns([AccountCampaignType])

The campaigns associated with an account.

canModifyPayments(CanModifyPaymentsType)

Data about whether or not an account can modify their payments.

canRequestRefund(Boolean)

Whether the account can request a credit refund.

commsDeliveryPreference(CommsDeliveryPreference)

The method the account has specified they prefer we contact them.

communicationDeliveryPreference(String)

Deprecated

The 'communicationDeliveryPreference' field is deprecated.

Use `commsDeliveryPreference` instead

- Marked as deprecated on 2022-05-27.
- Scheduled for removal on or after 2024-01-01.

complaints(ComplaintConnectionTypeConnection)

The complaints associated with an account.

Arguments

after (String)

before (String)

first (Int)

last (Int)

consents([ConsentType!]!)

Consents linked to this account.

contributionAgreements([ContributionAgreementType])

Contribution agreements for account.

createdAt(DateTime)

The datetime that the account was originally created.

customerAssets([CustomerAssetType])

Get customer assets for an account.

debtCollectionProceedings([DebtCollectionProceedingType])

Debt collection proceedings for account.

directDebitInstructions(DirectDebitInstructionConnectionTypeConnection)

The direct debit instructions of the account

Arguments

after (String)

before (String)

first (Int)

last (Int)

statuses ([DirectDebitInstructionStatus])

Filter the direct debit instructions by status

documentAccessibility(DocumentAccessibilityChoices)

The document accessibility preference of the account.

eligibleRewardJourneys([String])

A list of reward journeys that the viewer on the account is eligible for.

events(AccountEventConnectionTypeConnection)

The account events that were recorded for the account.

Arguments

after (String)

before (String)

eventTypes ([AccountEventType])

Filter the account events by their type.

first (Int)

last (Int)

fileAttachments([AccountFileAttachment])

Files attached to this account.

hasActiveAssessedAgreement(Boolean!)

Whether the account has an active assessed agreement.

hasActiveDebtCollectionProceeding(Boolean!)

True if there is an active debt collection proceeding for this account. False otherwise.

hasActiveDunningProcess(Boolean!)

Whether the account has an active dunning process.

hasActiveFixedDiscountAgreement(Boolean!)

Whether the account has an active fixed discount agreement.

hasActiveSocialAgreement(Boolean!)

Whether the account has an active social agreement.

hasActiveWatersureAgreement(Boolean!)

Whether the account has an active WaterSure agreement.

hasCompletedUpcomingAnnualBilling(Boolean)

Whether upcoming annual billing has run for this account.

id(ID!)

isInHardship(Boolean)

True if there is an active Hardship Agreement for this account. False otherwise.

isLatestPaymentScheduleFromAnnualBilling(Boolean!)

Whether the latest payment schedule for the account is from an annual billing run.

isMeasured(Boolean)

Whether the current active agreements of the account is measured or unmeasured. Null if no active agreements.

isOnPccDunningJourney(Boolean!)

Whether the account is on a PCC dunning journey.

isOnSteppedTariff(Boolean!)

Whether the account is on a Rising Block Tariff (stepped rates) for both fresh and waste water.

ledgers([LedgerType])

Ledgers provide the foundation of bookkeeping functionality. Similar to a bank account, they allow us to keep track of financial activity on a particular customer account.

Arguments

includeDebtLedgers (Boolean)

If this variable is set to false, debt ledgerswill be filtered out of the ledgers list.

ledgerId (ID)

The ledger to return.

ledgerNumber (String)

The ledger to return by its number.

marketSupplyAgreements(AgreementConnection)

Retrieve all market supply agreements under this account. Note that when active is set to false it actually means 'return both active and inactive agreements'.

Arguments

active (Boolean)

Whether to return active agreements only.

after (String)

before (String)

first (Int)

id (ID)

Filter the list to the agreement with this id.

last (Int)

maximumRefund(MaximumRefundType)

The maximum amount a customer is allowed to request as a refund and the reason why that's the maximum amount.

Arguments

ledgerNumber (String)

The ledger number to calculate maximum refund for.

metadata([Metadata])

Metadata associated with the account.

notes([AccountNoteType])

Notes for the account.

number(String)

A code that uniquely identifies the account.

overdueBalance(Int)

The current account overdue balance.

paginatedFileAttachments(AccountFileAttachmentConnectionTypeConnection)

Files attached to this account.

Arguments

after (String)

before (String)

category (String)

File attachment category.

first (Int)

id (Int)

File attachment id.

last (Int)

paginatedPaymentForecast(PaymentForecastConnectionTypeConnection)

Paginated payment forecasts for an account. Starts from today's date (inclusive). The interface supports last but does not guarantee 'lastness'.

Arguments

after (String)

before (String)

dateTo (Date)

The end date to retrieve forecasts for. This end date is inclusive.

first (Int)

last (Int)

ledgerId (Int)

The ledger to return payment forecasts from. Defaults to the main ledger when no ID is passed.

ledgerNumber (String)

The number of the ledger to return payment forecasts from. Defaults to the main ledger when no number is passed.

paymentForecast([PaymentForecastType])

A list displaying the payment forecast for an account. The list starts from today's date (inclusive).

Deprecated

The 'paymentForecast' field is deprecated.

Please use 'paginatedPaymentForecast' instead.

- Marked as deprecated on 2024-01-03.
- Scheduled for removal on or after 2025-01-01.

Arguments

dateTo (Date!)

The end date to retrieve forecasts for. This end date is inclusive.

ledgerId (Int)

The ledger to return payment forecasts from. Defaults to the main ledger when no ID is passed.

ledgerNumber (String)

The number of the ledger to return payment forecasts from. Defaults to the main ledger when no number is passed.

paymentMethods(PaymentInstructionConnectionTypeConnection)

The payment instructions of the account.

Arguments

after (String)

before (String)

first (Int)

last (Int)

statuses ([PaymentInstructionStatus])

Filter the payment instructions by status.

paymentPlans(PaymentPlanConnectionTypeConnection)

The payment plans that have been created for this account.

Arguments

after (String)

before (String)

first (Int)

last (Int)

paymentSchedules(PaymentScheduleConnectionTypeConnection)

The schedules that describe how we would expect to take payments for an account on a given month.

Arguments

active (Boolean)

activeOnDate (Date)

after (String)

before (String)

canCreatePayment (Boolean)

first (Int)

includeDormant (Boolean)

If false, we remove the currently valid schedule if it has already fulfilled its purpose and will have no further impact on customer payments, along with any schedules which are not valid from today.

last (Int)

ledgerId (ID)

The ledger id to return the payment schedules from.

ledgerNumber (String)

The ledger number to return the payment schedules from.

ledgerType (Int)

The ledger to return transactions from.

payments(AccountPaymentConnectionTypeConnection)

The payments made into an account from a payment instruction.

Arguments

after (String)

before (String)

first (Int)

includePromises (Boolean)

Whether to include payment promises (of any kind: made, broken or fulfilled) or not. The default is to include them.

last (Int)

ledgerId (String)

The id of the ledger to return payments from.

ledgerNumber (String)

WARNING: Will be mandatory in future versions

The number of the ledger to return payments from.

reason (PaymentReasonOptions)

Filter for payments that were taken for a particular reason.

portfolio(PortfolioType)

The portfolio this account is linked to.

potentialSwitchToMeasured(PotentialTariffSwitchType!)

Information about a potential tariff switch to measured billing.

preferredLanguageForComms(String)

The language that the account preferred for communications.

properties([PropertyType])

Properties linked to the account now and in the future.

Arguments

activeFrom (DateTime)

Returns properties that have an effective period that ends at or after the given activeFrom datetime.

provisionalTransactions(ProvisionalTransactionConnectionTypeConnection)

Arguments

after (String)

before (String)

first (Int)

last (Int)

references([AccountReferenceType])

Account references linked to this account.

referrals(ReferralConnectionTypeConnection)

The referrals created by this account.

Arguments

after (String)

before (String)

first (Int)

last (Int)

status (ReferralStatus)

Only return referrals with the specified status. Return all referrals by default.

referralsCreated(Int)

Number of referrals created by this account.

reminders(AccountReminderConnectionTypeConnection)

The reminders associated with an account.

Arguments

after (String)

before (String)

first (Int)

last (Int)

repayments(AccountRepaymentConnectionTypeConnection)

The repayments that have been requested for this account.

Arguments

after (String)

before (String)

first (Int)

last (Int)

statuses ([AccountRepaymentStatusOptions])

Only return repayments whose status matches one of these statuses.

requestRefundEligibility(RequestRefundEligibilityType)

Details about the eligibility status for requesting a refund.

Arguments

ledgerNumber (String)

The ledger number to check refund eligibility.

rewards([RewardType])

The rewards applied to this account.

splitBillingAddress([String])

List of billing address lines.

status(AccountStatus)

The current status of the account.

transactions(TransactionConnectionTypeConnection)

Fetch transactions that have taken place on the account.

Arguments

after (String)

before (String)

first (Int)

fromDate (Date)

Optional date representing the beginning of the postedDate range filter. This date value is inclusive.

includeAllLedgers (Boolean)

In a multi-ledger scenario, include all ledgers' transactions if true. Analogously, if false and no ledgerId or ledger_number argument is present, the list of transactions defaults to the main ledger (legacy behaviour).

last (Int)

ledgerId (Int)

The ledger to return transactions from.

ledgerNumber (String)

The number of the ledger to return transactions from.

offset (Int)

orderBy (TransactionsOrderBy)

The order in which to return the transactions.

toDate (Date)

Optional date representing the end of the postedDate range filter. This date value is exclusive.

transactionTypes ([TransactionTypeFilter])

Include only these specific transaction types in the result.

transactionTypesExcluded ([TransactionTypeFilter])

Exclude these specific transaction types from the result.

urn(String)

Unique reference number from a 3rd party enrolment.

users([AccountUserType!]!)

Example

{
  "id": "abc123",
  "number": "abc123",
  "status": "PENDING",
  "paymentSchedules": PaymentScheduleConnectionTypeConnection,
  "users": AccountUserType,
  "complaints": ComplaintConnectionTypeConnection,
  "brand": "abc123",
  "balance": 1,
  "overdueBalance": 1,
  "urn": "abc123",
  "billingName": "abc123",
  "billingSubName": "abc123",
  "billingEmail": "abc123",
  "billingAddress": "abc123",
  "billingAddressLine1": "abc123",
  "billingAddressLine2": "abc123",
  "billingAddressLine3": "abc123",
  "billingAddressLine4": "abc123",
  "billingAddressLine5": "abc123",
  "billingAddressPostcode": "abc123",
  "billingCountryCode": "abc123",
  "billingDeliveryPointIdentifier": "abc123",
  "splitBillingAddress": ["abc123"],
  "address": RichAddressType,
  "portfolio": PortfolioType,
  "ledgers": [LedgerType],
  "metadata": [Metadata],
  "canRequestRefund": true,
  "requestRefundEligibility": RequestRefundEligibilityType,
  "payments": AccountPaymentConnectionTypeConnection,
  "repayments": AccountRepaymentConnectionTypeConnection,
  "paymentPlans": PaymentPlanConnectionTypeConnection,
  "paymentForecast": [PaymentForecastType],
  "paginatedPaymentForecast": PaymentForecastConnectionTypeConnection,
  "referrals": ReferralConnectionTypeConnection,
  "referralsCreated": 1,
  "rewards": [RewardType],
  "activeReferralSchemes": ReferralSchemeTypes,
  "transactions": TransactionConnectionTypeConnection,
  "provisionalTransactions": ProvisionalTransactionConnectionTypeConnection,
  "annualStatements": AnnualStatementConnectionTypeConnection,
  "bills": BillConnectionTypeConnection,
  "billingOptions": BillingOptionsType,
  "bill": BillInterface,
  "directDebitInstructions": DirectDebitInstructionConnectionTypeConnection,
  "paymentMethods": PaymentInstructionConnectionTypeConnection,
  "events": AccountEventConnectionTypeConnection,
  "applications": AccountApplicationConnectionTypeConnection,
  "accountType": "BUSINESS",
  "businessType": "SOLE_TRADER",
  "business": BusinessType,
  "commsDeliveryPreference": "EMAIL",
  "communicationDeliveryPreference": "abc123",
  "documentAccessibility": "LARGE_PRINT",
  "references": [AccountReferenceType],
  "fileAttachments": [AccountFileAttachment],
  "paginatedFileAttachments": AccountFileAttachmentConnectionTypeConnection,
  "maximumRefund": MaximumRefundType,
  "campaigns": [AccountCampaignType],
  "isInHardship": true,
  "activeHardshipAgreements": [HardshipAgreementType],
  "contributionAgreements": [ContributionAgreementType],
  "assistanceAgreements": [AssistanceAgreementType],
  "createdAt": "2020-01-01T00:00:00.000Z",
  "preferredLanguageForComms": "abc123",
  "consents": ConsentType,
  "reminders": AccountReminderConnectionTypeConnection,
  "properties": [PropertyType],
  "marketSupplyAgreements": AgreementConnection,
  "canModifyPayments": CanModifyPaymentsType,
  "agreements": AgreementConnectionTypeConnection,
  "isLatestPaymentScheduleFromAnnualBilling": true,
  "isMeasured": true,
  "hasActiveDunningProcess": true,
  "hasActiveDebtCollectionProceeding": true,
  "hasActiveSocialAgreement": true,
  "hasActiveWatersureAgreement": true,
  "hasActiveAssessedAgreement": true,
  "hasActiveFixedDiscountAgreement": true,
  "hasCompletedUpcomingAnnualBilling": true,
  "potentialSwitchToMeasured": PotentialTariffSwitchType,
  "eligibleRewardJourneys": ["abc123"],
  "isOnPccDunningJourney": true,
  "isOnSteppedTariff": true
}

AccountUserCommsPreferences

Information about the preferences set up for a user.

Fields

NameDescription
emailFormat(EmailFormats)

What format the user would like to receive their emails in.

fontSizeMultiplier(Float)

This setting allows the user to adjust the default font size of the communications sent to them.

isOptedInMeterReadingConfirmations(Boolean)

Whether the user has opted in to receive meter reading confirmation emails.

isOptedInToClientMessages(Boolean)

Whether a user has opted in to receive messages from the client or client group. For example, for Octopus Energy this describes whether a user is opted in to offers from Octopus Investments.

isOptedInToLifeSupportCall(Boolean)

Whether the user is opted in to life support call.

isOptedInToOfferMessages(Boolean)

Whether a user has opted in to receive messages offering discounts or other services not directly related to the services the client provides.

isOptedInToRecommendedMessages(Boolean)

Whether a user has opted in to receive messages we recommend they read, but are not vital to the utilities the client provides. For example, these could be reminders that the client will take a payment.

isOptedInToSmsMessages(Boolean)

Whether the user has opted in to receive SMS messages.

isOptedInToThirdPartyMessages(Boolean)

Whether a user has opted in to receive messages from the client's preferred third parties.

isOptedInToUpdateMessages(Boolean)

Whether a user has opted in to receive messages updating them on client activities.

isUsingInvertedEmailColours(Boolean)

Whether a user has opted to have inverted colours in their emails. This is currently only relevant to the Octopus Energy brand, whose emails have a dark background by default.

preferredHoldMusic(Songs)

Song which will be used as hold music for the user.

smsOptInLastChangeDate(DateTime)

The date the SMS opt-in was last changed.

Example

{
  "isOptedInToClientMessages": true,
  "isOptedInToOfferMessages": true,
  "isOptedInToRecommendedMessages": true,
  "isOptedInToUpdateMessages": true,
  "isOptedInToThirdPartyMessages": true,
  "emailFormat": "TEXT",
  "isUsingInvertedEmailColours": true,
  "fontSizeMultiplier": 1.0,
  "isOptedInMeterReadingConfirmations": true,
  "isOptedInToSmsMessages": true,
  "preferredHoldMusic": "NO_SONG_PREFERRED",
  "smsOptInLastChangeDate": "2020-01-01T00:00:00.000Z",
  "isOptedInToLifeSupportCall": true
}

AccountUserCommsPreferencesType

Details of comms preferences set up for a user.

Fields

NameDescription
isOptedInToCompanySurvey(Boolean)

Whether user has opted to receive company surveys.

isOptedInToMarketing(Boolean)

Whether user has opted to receive generic marketing.

isOptedInToPlumbingOffer(Boolean)

Whether the user has opted to receive messages offering plumbing discounts or other services (home serve) not directly related to the services the client provides.

isOptedInToRegulatorySurvey(Boolean)

Whether user has opted to receive regulatory surveys.

isOptedInToSms(Boolean)

Whether the user has opted to receive SMS messages.

isOptedInToWhatsapp(Boolean)

Whether the user has opted to receive WhatsApp messages.

Example

{
  "isOptedInToMarketing": true,
  "isOptedInToPlumbingOffer": true,
  "isOptedInToCompanySurvey": true,
  "isOptedInToRegulatorySurvey": true,
  "isOptedInToSms": true,
  "isOptedInToWhatsapp": true
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AccountUserConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountUserConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountUserConnectionTypeEdge

A Relay edge containing a AccountUserConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(AccountUserType)

The item at the end of the edge

Example

{
  "node": AccountUserType,
  "cursor": "abc123"
}

AccountUserConsents

Information about the consents for an account user.

Fields

NameDescription
consents([ConsentType!]!)

Consents linked to this user.

Example

{
  "consents": ConsentType
}

Fields

NameDescription
isSensitive(Boolean)

Whether the value is sensitive and encrypted.

namespace(String)

The namespace for the property.

value(String)

The property value.

Example

{
  "namespace": "abc123",
  "value": "abc123",
  "isSensitive": true
}

AccountUserNameType

Names of an account user.

Fields

NameDescription
familyName(String)

The family name.

givenName(String)

The given name.

id(ID!)

The user ID.

number(String!)

The user number.

Example

{
  "familyName": "abc123",
  "givenName": "abc123",
  "id": "abc123",
  "number": "abc123"
}

AccountUserPermission

Holds information about a specific permission.

Fields

NameDescription
permission(String)

The short name of the permission.

Example

{
  "permission": "abc123"
}

AccountUserRoleType

The role a user has in association with one account.

Fields

NameDescription
account(AccountType!)

id(ID!)

role(RoleString)

The account role.

user(AccountUserType!)

Example

{
  "id": "abc123",
  "user": AccountUserType,
  "account": AccountType,
  "role": RoleString
}

AccountUserType

User objects are the core of the authentication system. They typically represent a customer who manages a portfolio of one or more accounts.

Fields

NameDescription
accountUserRoles([AccountUserRoleType])

List of roles a user has for each account they're linked to.

Arguments

accountNumber (String)

Optionally filter the user's account roles to only return those linked to specific accounts.

accounts([AccountInterface])

List of accounts that the user is linked to either via portfolio role or account role.

Arguments

allowedBrandCodes ([BrandChoices])

Optionally filter the user's accounts to only return those linked to portfolios on the specified brands.

excludeAccountTypes ([AccountTypeChoices])

Optionally exclude accounts with any of the given account types.

excludeAccountsWithoutAgreements (Boolean)

Optionally exclude accounts that have never had an agreement.

restrictToAccountNumbers ([String])

Optionally restrict user accounts to only return those with the specified account numbers.

restrictToPublicFacingBrands (Boolean)

Optionally restrict user accounts to only return those linked to portfolios on public facing brands.

address(RichAddressType)

This user's address.

alternativePhoneNumbers([String])

List of alternative phone numbers for the account user.

businesses(BusinessConnectionTypeConnection)

List of businesses that the user has access to through their granted roles.

Arguments

after (String)

before (String)

first (Int)

last (Int)

commsPreferences(AccountUserCommsPreferencesType)

Details of comms preferences set up for a user.

consents([ConsentType!]!)

Consents linked to this user.

createdAt(DateTime!)

dateOfBirth(Date)

AccountUser's date of birth.

details([AccountUserDetailType])

List of details linked to this user.

displayName(String)

We recommend you use fullName instead of this field.

Deprecated

The 'displayName' field is deprecated.

Please use fullName instead of this field.

- Marked as deprecated on 2019-12-11.
- Scheduled for removal on or after 2024-01-01.

email(String!)

familyName(String!)

firstName(String)

We recommend you use preferredName or fullName instead of this field.

Deprecated

The 'firstName' field is deprecated.

Use 'givenName' instead.

- Marked as deprecated on 2020-09-23.
- Scheduled for removal on or after 2023-06-05.

fullName(String)

The user's full name.

givenName(String!)

hasFamilyIssues(Boolean)

Whether there are family issues.

hasRestrictedAccess(Boolean)

Whether the user has restricted access to the consumer-site.

hasSetPassword(Boolean)

Whether the user has set a password.

id(ID!)

isActive(Boolean)

Whether this user is active.

isDeceased(Boolean!)

Designates whether this user is deceased.

isInHardship(Boolean)

True if user is linked to an account with an active hardship agreement.

isPsrRenewalDue(Boolean)

Whether PSR record of user is due for renewal.

label(String)

A free text field to help identifying the customer (e.g. for a job title).

landline(String!)

landlinePhoneNumber(String)

The user's landline phone number.

Deprecated

The 'landlinePhoneNumber' field is deprecated.

Use 'landline' instead.

- Marked as deprecated on 2021-03-22.
- Scheduled for removal on or after 2024-01-01.

lastLogin(DateTime)

Datetime of last time the user logged in.

lastName(String)

We recommend you use preferredName or fullName instead of this field.

Deprecated

The 'lastName' field is deprecated.

Use 'familyName' instead.

- Marked as deprecated on 2020-09-23.
- Scheduled for removal on or after 2023-06-05.

liveSecretKey(String)

The user's secret key to access the Developer API.

mobile(String!)

number(String)

A code that uniquely identifies the account user.

paymentMethods(PaymentInstructionConnectionTypeConnection)

List payment instructions linked to this user.

Arguments

after (String)

before (String)

first (Int)

last (Int)

statuses ([PaymentInstructionStatus])

Optionally filter the payment instructions by status.

validAt (DateTime)

Optionally return only payment instructions valid at the given datetime.

permissions([AccountUserPermission])

Holds information about the permissions of the current viewer.

portfolioId(ID)

We recommend you use portfolioIds instead of this field.

Deprecated

The 'portfolioId' field is deprecated.

Please use 'portfolioIds' instead.

- Marked as deprecated on 2022-08-04.
- Scheduled for removal on or after 2024-01-01.

portfolioIds([ID])

List of portfolio ids that the user is linked to via their portfolio roles.

Arguments

allowedBrandCodes ([BrandChoices])

Optionally filter the user's portfolios to only return those linked to specified brands.

restrictToPublicFacingBrands (Boolean)

Optionally restrict the user portfolios to only return those linked to public facing brands.

portfolioUserRoles([PortfolioUserRoleType])

List of roles a user has for each portfolio they're linked to.

Arguments

accountNumber (String)

Return the user portfolio roles for this account's portfolio.

portfolioNumber (String)

Optionally filter the portfolio's user roles to only return those linked to a specific portfolio.

portfolios(PortfolioConnectionTypeConnection)

List of portfolios that the user is linked to via their portfolio roles.

Arguments

after (String)

allowedBrandCodes ([BrandChoices])

Optionally filter the user's portfolios to only return those linked to specified brands.

before (String)

first (Int)

last (Int)

restrictToPublicFacingBrands (Boolean)

Optionally restrict the user portfolios to only return those linked to public facing brands.

preferences(AccountUserCommsPreferences)

preferredName(String)

The user's preferred name.

pronouns(String)

The user's pronouns e.g. 'she/her', 'he/him', 'they/them'.

specialCircumstances(SpecialCircumstancesType)

Information about the special circumstances that relate to a user.

title(String)

Example

{
  "id": "abc123",
  "number": "abc123",
  "accounts": AccountInterface,
  "givenName": "abc123",
  "familyName": "abc123",
  "email": "abc123",
  "mobile": "abc123",
  "landline": "abc123",
  "title": "abc123",
  "pronouns": "abc123",
  "isDeceased": true,
  "liveSecretKey": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "permissions": [AccountUserPermission],
  "displayName": "abc123",
  "firstName": "abc123",
  "lastName": "abc123",
  "fullName": "abc123",
  "preferredName": "abc123",
  "isActive": true,
  "address": RichAddressType,
  "portfolioId": "abc123",
  "portfolioIds": ["abc123"],
  "portfolios": PortfolioConnectionTypeConnection,
  "businesses": BusinessConnectionTypeConnection,
  "specialCircumstances": SpecialCircumstancesType,
  "preferences": AccountUserCommsPreferences,
  "dateOfBirth": "2020-01-01",
  "label": "abc123",
  "landlinePhoneNumber": "abc123",
  "alternativePhoneNumbers": ["abc123"],
  "hasFamilyIssues": true,
  "isInHardship": true,
  "accountUserRoles": [AccountUserRoleType],
  "portfolioUserRoles": [PortfolioUserRoleType],
  "details": [AccountUserDetailType],
  "consents": ConsentType,
  "paymentMethods": PaymentInstructionConnectionTypeConnection,
  "lastLogin": "2020-01-01T00:00:00.000Z",
  "hasSetPassword": true,
  "commsPreferences": AccountUserCommsPreferencesType,
  "isPsrRenewalDue": true,
  "hasRestrictedAccess": true
}

Fields

NameDescription
username(String)

Username of the Actor.

Example

{
  "username": "abc123"
}

Fields

NameDescription
contract(Contract)

The contract actualized.

Example

{
  "contract": Contract
}

AddBusinessToSegmentMutation

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11107: Unauthorized.
  • KT-CT-11111: Segment does not exist.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
businessSegmentPeriod(BusinessSegmentPeriodType)

The business segment period that was created.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "businessSegmentPeriod": BusinessSegmentPeriodType
}

AddCampaignToAccount

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4123: Unauthorized.
  • KT-CT-7427: No campaign found with given slug.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
campaignAdded(Boolean)

Whether the campaign was successfully added.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "campaignAdded": true
}

AddChildToProperty

Add a child property to a parent property in a hierarchy.

If the child is already in the hierarchy with a different parent, it will be reparented. If the child is already a child of the specified parent, this operation is idempotent and does nothing.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-6622: Unauthorized.
  • KT-CT-6634: Unable to add child to property.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
child(PropertyType)

The child property that was added to the parent.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "child": PropertyType
}

AddItemsToRiskList

Add new items to risk list.

The possible errors that can be raised are:

  • KT-CT-12105: Risk list item addition failed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

riskIdentifiers([RiskListItemType])

List of successfully added risk identifiers.

Example

{
  "possibleErrors": [PossibleErrorType]
}

AddJourneyCompletionReward

Mutation to add a journey completion reward for a user.

The possible errors that can be raised are:

  • KT-CT-6723: Unauthorized.
  • KT-CT-6710: Unable to create referral.
  • KT-CT-6712: Invalid reference.
  • KT-CT-6728: This referral scheme's usage is at capacity.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
accountReferral(ReferralType)

The created account referral instance.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountReferral": ReferralType
}

AddNoteToInkConversation

The possible errors that can be raised are:

  • KT-CT-7612: The Ink conversation was not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
note(InkNote)

The ink conversation note.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

AddParentToProperty

Add a parent property to a child property in a hierarchy.

If the child is already in the hierarchy with a different parent, it will be reparented. If the child is already a child of the specified parent, this operation is idempotent and does nothing.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-6622: Unauthorized.
  • KT-CT-6635: Unable to add parent to property.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
parent(PropertyType)

The parent property that was added to the child.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "parent": PropertyType
}

AddPortfolioReference

Add a reference to an existing portfolio.

The possible errors that can be raised are:

  • KT-CT-9403: Received an invalid portfolioId.
  • KT-CT-9410: Conflicting portfolio reference.
  • KT-CT-9408: Invalid portfolio number format.
  • KT-CT-9409: Invalid portfolio reference.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

AddProperty

Add a property to an account.

The possible errors that can be raised are:

  • KT-CT-6623: Unauthorized.
  • KT-CT-6629: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

property(PropertyType)

The property that was added to the account.

Example

{
  "possibleErrors": [PossibleErrorType],
  "property": PropertyType
}

AddPropertyToHierarchy

Add a property to a hierarchy as a root node.

If the property is already a root node in the hierarchy, this operation is idempotent. If the property is already in the hierarchy as a child, an error will be raised.

The possible errors that can be raised are:

  • KT-CT-6622: Unauthorized.
  • KT-CT-6633: Property is already in the hierarchy as a child.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

property(PropertyType)

The property that was added to the hierarchy.

Example

{
  "possibleErrors": [PossibleErrorType],
  "property": PropertyType
}

AddSignupReferralOnAccount

Create a referral scheme reward for an organization. This allows businesses to issue rewards based on a referral scheme.

The possible errors that can be raised are:

  • KT-CT-6723: Unauthorized.
  • KT-CT-6729: This scheme cannot be applied to given account.
  • KT-CT-6710: Unable to create referral.
  • KT-CT-6728: This referral scheme's usage is at capacity.
  • KT-CT-6712: Invalid reference.
  • KT-CT-6713: Referring and referred account brands do not match.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
accountReferral(ReferralType)

The created account referral instance.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountReferral": ReferralType
}

AddStorylineToInkConversation

The possible errors that can be raised are:

  • KT-CT-7612: The Ink conversation was not found.
  • KT-CT-7651: Only one storyline entry can be marked as the root cause.
  • KT-CT-7657: The provided analyzer result data is invalid.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

storyline(InkStoryline)

The storyline that was added to the conversation.

Example

{
  "possibleErrors": [PossibleErrorType]
}

AddUserToAccount

Mutation to add a user to an account.

The possible errors that can be raised are:

  • KT-CT-4121: Invalid phone number.
  • KT-CT-4122: Invalid email.
  • KT-CT-6723: Unauthorized.
  • KT-CT-4111: Unable to use given email address.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

user(AccountUserType)

The user that was added to the account.

Example

{
  "possibleErrors": [PossibleErrorType],
  "user": AccountUserType
}

AddUserToPortfolio

The possible errors that can be raised are:

  • KT-CT-5461: Invalid role code.
  • KT-CT-5462: Invalid user number format.
  • KT-CT-5463: Unauthorized.
  • KT-CT-9407: Unauthorized.
  • KT-CT-9408: Invalid portfolio number format.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
countryCode(String)

Country code of billing address.

line1(String)

Line 1 of address.

line2(String)

Line 2 of address.

line3(String)

Line 3 of address.

line4(String)

Line 4 of address.

line5(String)

Line 5 of address.

postcode(String)

Postcode of billing address.

Example

{
  "line1": "abc123",
  "postcode": "abc123",
  "countryCode": "abc123",
  "line2": "abc123",
  "line3": "abc123",
  "line4": "abc123",
  "line5": "abc123"
}

AffiliateAudioRecordingPresignedPostType

Metadata returned when generating a pre-signed post URL for an affiliate.

Fields

NameDescription
bucket(String!)

The S3 bucket.

fields(JSONString!)

The fields to be included in the pre-signed post.

key(String!)

The S3 bucket key.

preSignedUrl(String!)

The pre-signed S3 URL.

Example

{
  "key": "abc123",
  "bucket": "abc123",
  "fields": {"key": "value"},
  "preSignedUrl": "abc123"
}

AffiliateLinkType

Affiliate link for the organization.

Fields

NameDescription
contactEmail(String!)

contactName(String!)

id(ID!)

isBusiness(Boolean!)

landingUrl(String!)

organisation(AffiliateOrganisationType)

Affiliate Organisation.

subdomain(String!)

trainingStatus(LinkTrainingStatus!)

Example

{
  "id": "abc123",
  "subdomain": "abc123",
  "trainingStatus": "NOT_APPLICABLE",
  "isBusiness": true,
  "contactName": "abc123",
  "contactEmail": "abc123",
  "landingUrl": "abc123"
}

Fields

NameDescription
allowAlternativePaymentMethods(Boolean)

Is this partner allowed to specify payment methods other than Direct Debit in the import csv or API.

canRegisterBusinessMeterPoints(Boolean)

Are meter point registrations limited for profile classes 1 and 2 for registrations from csv or API.

canRegisterCustomersWithoutEmailAddress(Boolean)

Allow registration requests with customers without an email address.

canRegisterPortfolioAccounts(Boolean)

Allow registration requests with exiting account user emails to add to the portfolio belonging to the account user.

canRenewTariffs(Boolean)

Allow performing tariff renewals via API.

canUseIvrSupportApi(Boolean)

Allow this partner access to the IVR support API (modify their own IVR handling through third party 'IVR Flow Editor').

contactEmail(String!)

The primary contact email for the organisation.

defaultAccountType(AccountTypeChoices)

Default Account Type.

id(ID!)

isFieldSalesOnlyProduct(Boolean)

Restrict to field-sales-only products? This is only allowed for the 'field-sales' and 'events' sales channels.

name(String!)

number(String)

Unique identifier for the organisation in the format O-XXXXXXXX.

salesChannel(SalesChannelChoices)

Sales Channel.

Deprecated

The 'salesChannel' field is deprecated.

Please use salesChannelCode instead.

- Marked as deprecated on 2025-07-17.
- Scheduled for removal on or after 2025-10-17.

salesChannelCode(String)

Sales Channel Code.

skipMeterPointAddressValidation(Boolean)

Allow this partner to skip validation that ensures all meter points belong to the same address.

Example

{
  "id": "abc123",
  "number": "abc123",
  "name": "abc123",
  "contactEmail": "abc123",
  "canRenewTariffs": true,
  "defaultAccountType": "BUSINESS",
  "allowAlternativePaymentMethods": true,
  "canRegisterBusinessMeterPoints": true,
  "canRegisterPortfolioAccounts": true,
  "canRegisterCustomersWithoutEmailAddress": true,
  "canUseIvrSupportApi": true,
  "skipMeterPointAddressValidation": true,
  "salesChannel": "REFERRAL",
  "salesChannelCode": "abc123",
  "isFieldSalesOnlyProduct": true
}

AffiliateSessionType

A tracked session for the affiliate link.

Fields

NameDescription
id(ID!)

ipAddress(String)

link(AffiliateLinkType)

Affiliate Link.

queryParams(JSONString!)

userAgent(String!)

Example

{
  "id": "abc123",
  "ipAddress": "abc123",
  "userAgent": "abc123",
  "queryParams": {"key": "value"}
}

Fields

NameDescription
id(ID)

The ID of the agent call center status.

mostRecentCallId(Int)

The ID of the most recent call handled by the agent. If the agent status is BUSY then this will be the ID of the current call.

status(String)

The current status of the agent in the call center.

updatedAt(DateTime)

The timestamp when the status was last updated.

Example

{
  "id": "abc123",
  "status": "abc123",
  "updatedAt": "2020-01-01T00:00:00.000Z",
  "mostRecentCallId": 1
}

Agreement

An agreement for a water supply point.

Fields

NameDescription
agreedFrom(DateTime)

The datetime the agreement was entered.

agreedTo(DateTime)

The datetime the agreement was terminated.

id(Int)

The ID of the agreement.

isRevoked(Boolean)

Whether the agreement is revoked.

productRates(ProductRateConnectionTypeConnection)

The product rates applicable from this agreement, at the time of the request.

Arguments

after (String)

before (String)

first (Int)

last (Int)

validFrom (DateTime)

Filter rates valid from this date.

validTo (DateTime)

Filter rates valid to this date.

rescissionDeadlineAt(DateTime)

The deadline datetime for rescinding the agreement.

supplyPoint(SupplyPointNode)

The water supply point (fresh or waste) linked to the agreement.

validFrom(DateTime)

The start datetime of the agreement.

validTo(DateTime)

The end datetime of the agreement.

Example

{
  "id": 1,
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z",
  "agreedFrom": "2020-01-01T00:00:00.000Z",
  "agreedTo": "2020-01-01T00:00:00.000Z",
  "isRevoked": true,
  "rescissionDeadlineAt": "2020-01-01T00:00:00.000Z",
  "supplyPoint": FreshWaterSupplyPointType,
  "productRates": ProductRateConnectionTypeConnection
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AgreementEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AgreementEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AgreementConnectionTypeConnection

Connection type for agreements

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AgreementConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AgreementConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AgreementConnectionTypeEdge

A Relay edge containing a AgreementConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(Agreement)

The item at the end of the edge

Example

{
  "node": Agreement,
  "cursor": "abc123"
}

AgreementEdge

A Relay edge containing a Agreement and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(CommonAgreementType)

The item at the end of the edge

Example

{
  "node": CommonAgreementType,
  "cursor": "abc123"
}

AgreementRescissionType

Details of an agreement rescission

Fields

NameDescription
agreement(Agreement!)

createdAt(DateTime!)

failureReason(String!)

flowReference(String)

id(ID!)

status(AgreementRescissionStatus)

The current status of the agreement rescission.

stepName(String)

stepSlug(String)

updatedAt(DateTime!)

Example

{
  "id": "abc123",
  "agreement": Agreement,
  "status": "IN_PROGRESS",
  "failureReason": "abc123",
  "stepSlug": "abc123",
  "stepName": "abc123",
  "flowReference": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "updatedAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
actualSendDate(Date)

agreement(Agreement!)

createdAt(DateTime!)

expectedSendDate(Date!)

failureReason(String!)

id(ID!)

number(String!)

params(JSONString!)

quoteRequests([MarketSupplyQuoteRequestType!]!)

rolledOnTo(Agreement)

rolloverType(AgreementRolloverRolloverType!)

status(AgreementRolloverStatus!)

suppressComms(Boolean!)

tags([String])

List of tag names associated with this agreement rollover.

updatedAt(DateTime!)

Example

{
  "id": "abc123",
  "number": "abc123",
  "agreement": Agreement,
  "rolledOnTo": Agreement,
  "rolloverType": "DEFAULT",
  "expectedSendDate": "2020-01-01",
  "status": "PENDING",
  "params": {"key": "value"},
  "failureReason": "abc123",
  "actualSendDate": "2020-01-01",
  "suppressComms": true,
  "tags": ["abc123"],
  "createdAt": "2020-01-01T00:00:00.000Z",
  "updatedAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
allocationAmount(Int!)

The amount of the transaction that has been allocated to the billing document. A positive amount indicates money received from the customer (payments, credits). A negative amount indicates money paid to the customer (repayments).

allocationReason(String)

Reason for the allocation intention.

transactionAmount(Int!)

The amount of the transaction. A positive amount indicates money received from the customer (payments, credits). A negative amount indicates money paid to the customer (repayments).

transactionId(Int!)

ID of the allocated transaction.

transactionType(TransactionTypes!)

The type of the transaction.

Example

{
  "transactionId": 1,
  "transactionType": "CREDIT",
  "transactionAmount": 1,
  "allocationAmount": 1,
  "allocationReason": "abc123"
}

AllocationType

Represents an allocation of a fulfilment to an obligation.

Fields

NameDescription
amount(Int!)

The amount of the allocation (in minor currency units), unsigned.

fulfilment(FulfilmentType!)

The fulfilment that is allocated.

Example

{
  "amount": 1,
  "fulfilment": FulfilmentType
}

AllowRepaymentSubmission

Allow a repayment to be submitted.

The possible errors that can be raised are:

  • KT-CT-3944: Account repayment does not exist.
  • KT-CT-3945: Unable to allow a repayment to be submitted.
  • KT-CT-3950: The provided reason text is too long.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repaymentId(ID)

The repayment ID.

repaymentIntervention(RepaymentInterventionType)

Resulting Repayment Intervention details.

Example

{
  "possibleErrors": [PossibleErrorType],
  "repaymentId": "abc123"
}

AlreadyLinkedError

Returned when an account already has a LINE account linked to it.

Fields

NameDescription
type(LineLinkErrorType!)

The type of error that occurred.

Example

{
  "type": "NO_MATCHING_LINE_LINK"
}

AmendPayment

The possible errors that can be raised are:

  • KT-CT-3924: Unauthorized.
  • KT-CT-4123: Unauthorized.
  • KT-CT-3970: The account cannot amend payments.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
payment(AccountPaymentType)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "payment": AccountPaymentType
}

AnimationType

A media element containing an animation, such as a Lottie.

Fields

NameDescription
accessibilityHidden(Boolean)

Whether the element is hidden from view.

accessibilityLabel(String)

Accessible description of the element.

horizontalAlignment(Alignment)

The horizontal alignment of the media.

id(ID)

Unique identifier of the object.

mediaUrl(String!)

The resource URL of the media.

typename(String)

The name of the object's type.

width(ItemSizeType)

The measurement of the element.

Example

{
  "width": FractionSizeType,
  "mediaUrl": "abc123",
  "horizontalAlignment": "START",
  "accessibilityHidden": true,
  "accessibilityLabel": "abc123",
  "id": "abc123",
  "typename": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AnnualStatementConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AnnualStatementConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AnnualStatementConnectionTypeEdge

A Relay edge containing a AnnualStatementConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(AnnualStatementType)

The item at the end of the edge

Example

{
  "node": AnnualStatementType,
  "cursor": "abc123"
}

AnnualStatementType

Annual statements that are sent to the account. They summarize important information about usage and tariffs.

Fields

NameDescription
id(ID)

pdfUrl(String)

periodEndsAt(DateTime!)

periodStartsAt(DateTime!)

Example

{
  "periodStartsAt": "2020-01-01T00:00:00.000Z",
  "periodEndsAt": "2020-01-01T00:00:00.000Z",
  "id": "abc123",
  "pdfUrl": "abc123"
}

AnnulmentBillingDocumentType

An annulment is a billing document that annuls another billing document.

Fields

NameDescription
annulledBillingDocumentId(Int!)

ID of the billing document annulled by this annulment.

firstIssued(DateTime)

First time the annulment was issued.

id(Int!)

ID for the annulment billing document.

pdfUrl(String)

URL to the PDF of the annulment.

Example

{
  "id": 1,
  "annulledBillingDocumentId": 1,
  "firstIssued": "2020-01-01T00:00:00.000Z",
  "pdfUrl": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AppSessionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AppSessionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AppSessionConnectionTypeEdge

A Relay edge containing a AppSessionConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(AppSessionType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

Fields

NameDescription
account(AccountType)

addressLine1(String!)

addressLine2(String!)

addressLine3(String!)

addressLine4(String!)

Post town

addressLine5(String!)

County

createdAt(DateTime!)

id(UUID!)

isArchived(Boolean)

link(AffiliateLinkType!)

locationAt(DateTime)

locationHorizontalAccuracy(Int)

The location accuracy level in meters

locationLatitude(Decimal)

locationLongitude(Decimal)

outcomes([OutcomeType])

A list of outcomes associated with the app session.

postcode(String!)

salesMode(AppSessionSalesMode)

startedAt(DateTime!)

stoppedAt(DateTime!)

type(AppSessionType)

updatedAt(DateTime!)

Example

{
  "startedAt": "2020-01-01T00:00:00.000Z",
  "stoppedAt": "2020-01-01T00:00:00.000Z",
  "addressLine1": "abc123",
  "addressLine2": "abc123",
  "addressLine3": "abc123",
  "addressLine4": "abc123",
  "addressLine5": "abc123",
  "id": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "isArchived": true,
  "postcode": "abc123",
  "account": AccountType,
  "locationAt": "2020-01-01T00:00:00.000Z",
  "locationHorizontalAccuracy": 1,
  "locationLatitude": "1.0",
  "locationLongitude": "1.0",
  "salesMode": "DOOR",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "updatedAt": "2020-01-01T00:00:00.000Z"
}

AppointmentSlotConnectionTypeConnection

Connection type for appointment slots

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([AppointmentSlotConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AppointmentSlotConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AppointmentSlotConnectionTypeEdge

A Relay edge containing a AppointmentSlotConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(AppointmentSlotType)

The item at the end of the edge

Example

{
  "node": AppointmentSlotType,
  "cursor": "abc123"
}

Fields

NameDescription
endAt(String)

End time of the appointment slot.

startAt(String)

Start time of the appointment slot.

Example

{
  "startAt": "abc123",
  "endAt": "abc123"
}

ApproveRepayment

The possible errors that can be raised are:

  • KT-CT-3934: Repayment request already approved.
  • KT-CT-3935: Repayment request cannot be paid.
  • KT-CT-3959: Unauthorized.
  • KT-CT-3973: Repayment request is not in a state to be approved.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repayment(AccountRepaymentType)

The approved repayment.

Example

{
  "possibleErrors": [PossibleErrorType],
  "repayment": AccountRepaymentType
}

AssessCollectionProcessRecordForPause

Assess the Collection Process for pause and pause or unpause it based on the assessment.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11201: No Collection Process Records associated with id.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
collectionProcessProcessed(AssessCollectionProcessRecordForPauseOutputType)

Details of collection process after running the pause assessment.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

AssessCollectionProcessRecordForPauseOutputType

Output for assessing a Collection process for pause.

Fields

NameDescription
isPaused(Boolean)

The pause status of the collection process.

number(String)

The number of the collection process record.

Example

{
  "number": "abc123",
  "isPaused": true
}

AssignInkBucket

The possible errors that can be raised are:

  • KT-CT-7612: The Ink conversation was not found.
  • KT-CT-7613: The Ink bucket was not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
bucket(InkBucket!)

The bucket that the conversation will be assigned to.

conversation(InkConversation!)

The conversation that will be assigned to the bucket.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "conversation": InkConversation
}

Fields

NameDescription
id(ID!)

The ID of the assigned user.

username(String!)

The username of the assigned user.

Example

{
  "id": "abc123",
  "username": "abc123"
}

AssistanceAgreementType

A single Assistance Agreement.

Fields

NameDescription
activeFrom(Date)

The start datetime of the agreement.

activeTo(Date)

The end datetime of the agreement, if any.

assistanceType(String)

The type of assistance provided by the agreement.

Example

{
  "assistanceType": "abc123",
  "activeFrom": "2020-01-01",
  "activeTo": "2020-01-01"
}

AssociateCallWithAccount

The possible errors that can be raised are:

  • KT-CT-4178: No account found with given account number.
  • KT-CT-11802: Call not found.
  • KT-CT-11808: Unable to associate account to call.
  • KT-CT-11817: Invalid call ID.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
call(InboundCallType)

The call.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

AssociateItemToCollectionProcess

Associate an item to collection process record

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11201: No Collection Process Records associated with id.
  • KT-CT-11205: Item already associated to collection process.
  • KT-CT-11216: Invalid extra_details for associated item type.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
collectionProcessAssociatedItem(AssociateItemToCollectionProcessOutputType)

Item associated to the collection process.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
itemId(ID)

Associated item identifier.

number(String)

The number of the collection process record.

Example

{
  "number": "abc123",
  "itemId": "abc123"
}

AttachmentType

Represents a file to attach to a communication

Fields

NameDescription
filename(String!)

id(ID!)

temporaryUrl(String)

Temporary URL at which the attachment is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page).

Example

{
  "id": "abc123",
  "filename": "abc123",
  "temporaryUrl": "abc123"
}

Fields

NameDescription
appSession(AppSessionType)

The app session associated with this audio recording.

contentType(String!)

createdAt(DateTime!)

duration(Float!)

fileSize(Int!)

id(UUID!)

s3Bucket(String!)

s3Key(String!)

startedAt(DateTime!)

stoppedAt(DateTime!)

updatedAt(DateTime!)

Example

{
  "id": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "contentType": "abc123",
  "duration": 1.0,
  "fileSize": 1,
  "startedAt": "2020-01-01T00:00:00.000Z",
  "stoppedAt": "2020-01-01T00:00:00.000Z",
  "s3Bucket": "abc123",
  "s3Key": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "updatedAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
clientId(String)

The client ID of the application.

name(String)

The name of the application.

Example

{
  "name": "abc123",
  "clientId": "abc123"
}

AwardLoyaltyPoints

Award Loyalty Points.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9202: Loyalty Points adapter not configured.
  • KT-CT-9204: Negative or zero points set.
  • KT-CT-9208: Invalid posted at datetime.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-9212: Points exceed maximum limit.
  • KT-CT-9219: Loyalty points user not found.
  • KT-CT-9221: Idempotency key already used on ledger entry.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
ledgerEntry(LoyaltyPointLedgerEntryType)

The ledger entry for the awarded loyalty points.

pointsAwarded(Int)

The number of loyalty points that were awarded.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "pointsAwarded": 1,
  "ledgerEntry": LoyaltyPointLedgerEntryType
}

BackendScreenEvent

Returns an Action to perform, e.g. a screen to load.

BackendScreenEvents are specific types of Action which trigger a mutation in the Kraken backend. They return an action (any type), such as a ScreenActionType (which is then used to load the next screen). Any action registered in the registry should really be an "event" with some side-effect in the backend.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-8002: No event found.
  • KT-CT-8003: Event has no execute function.
  • KT-CT-8004: Error executing event in the backend.
  • KT-CT-8007: Incorrect or missing parameters for backend screen event.
  • KT-GB-9310: Account ineligible for joining Octoplus.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
action(ActionType)

An action to perform.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "action": DeeplinkActionType
}

BackendScreenEventActionType

An action which triggers some event in the Kraken backend.

Fields

NameDescription
eventId(String!)

The ID of the event to trigger.

id(ID)

Unique identifier of the object.

params([BackendScreenParam]!)

List of key-value pairs to pass as parameters to the event.

typeName(String)

The name of the action object's type.

typename(String)

The name of the object's type.

Example

{
  "typeName": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "eventId": "abc123",
  "params": BackendScreenParam
}

BackendScreenParam

A key-value pair (both Strings) which is passed as a parameter to a screen.

Fields

NameDescription
key(String!)

value(String!)

Example

{
  "key": "abc123",
  "value": "abc123"
}

Fields

NameDescription
balanceThreshold(Int)

The ledger balance (in minor currency unit) which when passed will trigger a payment.

targetBalance(Int)

The target balance (in minor currency unit) for the ledger.

Example

{
  "balanceThreshold": 1,
  "targetBalance": 1
}

Fields

NameDescription
areValid(Boolean!)

Indicates whether the provided bank details are valid.

message(String)

Provides additional information about validation result.

Example

{
  "areValid": true,
  "message": "abc123"
}

BillCharge

A charge to the customer from the energy retailer.

Fields

NameDescription
amounts(TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

consumption(Consumption)

If this charge is for consumption of a good or service, this field will contain details of how much was consumed. Omitted in cases where the charge is not for consumption, or where consumption information is not available (e.g. for some older records).

createdAt(DateTime)

The date time when the transaction is created.

detail(ChargeDetail)

Supporting information about this charge (if any is available).

id(ID)

The unique identifier for the transaction.

note(String)

Returns the note field value for the transaction, which contains additional info.

postedDate(Date)

The date the transaction was posted.

reasonCode(String)

Returns the reason.

title(String)

A user readable string that indicates what this transaction relates to.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "amounts": TransactionAmountType,
  "title": "abc123",
  "note": "abc123",
  "reasonCode": "abc123",
  "consumption": Consumption,
  "detail": SupplyOrServiceCharge
}

BillConnectionTypeConnection

This field is a connection type. Connections are used to implement cursor based pagination.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([BillConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": BillConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

BillConnectionTypeEdge

A Relay edge containing a BillConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(BillInterface)

The item at the end of the edge

Example

{
  "node": BillInterface,
  "cursor": "abc123"
}

BillCredit

A credit to the customer from the energy retailer.

Fields

NameDescription
amounts(TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

createdAt(DateTime)

The date time when the transaction is created.

id(ID)

The unique identifier for the transaction.

note(String)

Returns the note field value for the transaction, which contains additional info.

postedDate(Date)

The date the transaction was posted.

reasonCode(String)

Returns the reason.

title(String)

A user readable string that indicates what this transaction relates to.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "amounts": TransactionAmountType,
  "title": "abc123",
  "note": "abc123",
  "reasonCode": "abc123"
}

BillPayment

A payment from the customer to the energy supplier.

Fields

NameDescription
amounts(TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

createdAt(DateTime)

The date time when the transaction is created.

id(ID)

The unique identifier for the transaction.

note(String)

Returns the note field value for the transaction, which contains additional info.

postedDate(Date)

The date the transaction was posted.

reasonCode(String)

Returns the reason.

title(String)

A user readable string that indicates what this transaction relates to.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "amounts": TransactionAmountType,
  "title": "abc123",
  "note": "abc123",
  "reasonCode": "abc123"
}

BillRefund

A refund to the customer from the energy supplier.

Fields

NameDescription
amounts(TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

createdAt(DateTime)

The date time when the transaction is created.

id(ID)

The unique identifier for the transaction.

note(String)

Returns the note field value for the transaction, which contains additional info.

postedDate(Date)

The date the transaction was posted.

reasonCode(String)

Returns the reason.

title(String)

A user readable string that indicates what this transaction relates to.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "amounts": TransactionAmountType,
  "title": "abc123",
  "note": "abc123",
  "reasonCode": "abc123"
}

BillRepresentationConnectionTypeConnection

A connection that can provide links to the representations of a bill.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([BillRepresentationConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": BillRepresentationConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

BillRepresentationConnectionTypeEdge

A Relay edge containing a BillRepresentationConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(BillRepresentationType)

The item at the end of the edge

Example

{
  "node": BillRepresentationType,
  "cursor": "abc123"
}

BillRepresentationType

representations are associated with a bill files and can be used to provide additional information to the customer.

Fields

NameDescription
code(String)

The type of representation.

filename(String)

The name of the file.

temporaryUrl(String)

The TemporaryURL type represents a temporary URL at which the file is available. It is intended for redirection purposes, NOT persistence in any form. (e.g. inclusion in emails or the body of a web page).

temporaryUrlExpiresAt(DateTime)

The expiry datetime field of the temporary URL.

version(Int)

The version of the representation.

Example

{
  "code": "abc123",
  "version": 1,
  "temporaryUrl": "abc123",
  "temporaryUrlExpiresAt": "2020-01-01T00:00:00.000Z",
  "filename": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([BillTransactionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": BillTransactionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

BillTransactionConnectionTypeEdge

A Relay edge containing a BillTransactionConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(BillTransactionType)

The item at the end of the edge

Example

{
  "node": BillTransactionType,
  "cursor": "abc123"
}

Fields

NameDescription
targetBalance(Int)

The target balance (in minor currency unit) for the ledger.

Example

{
  "targetBalance": 1
}

Fields

NameDescription
frequencyMultiplier(Int)

The multiple of months at which payments are taken, if specified.

paymentDay(Int)

The day of the month at which to take payment, if specified.

Example

{
  "paymentDay": 1,
  "frequencyMultiplier": 1
}

BillingAttachmentConnectionTypeConnection

A connection that can provide links to the attachments of the bill.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([BillingAttachmentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": BillingAttachmentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

BillingAttachmentConnectionTypeEdge

A Relay edge containing a BillingAttachmentConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(BillingAttachmentType)

The item at the end of the edge

Example

{
  "node": BillingAttachmentType,
  "cursor": "abc123"
}

BillingAttachmentType

Attachments are associated with a bill files and can be used to provide additional information to the customer.

Fields

NameDescription
filename(String)

The name of the file.

temporaryUrl(String)

The TemporaryURL type represents a temporary URL at which the file is available. It is intended for redirection purposes, NOT persistence in any form. (e.g. inclusion in emails or the body of a web page).

temporaryUrlExpiresAt(DateTime)

The expiry datetime field of the temporary URL.

Example

{
  "temporaryUrl": "abc123",
  "temporaryUrlExpiresAt": "2020-01-01T00:00:00.000Z",
  "filename": "abc123"
}

Fields

NameDescription
allocationIntentions([AllocationIntentionType]!)

Allocation intentions for the billing document.

allocations([AllocationType]!)

Allocations for the billing document.

dueDate(Date!)

The date when the payment is due for the billing document.

expectedAmount(Int!)

The expected amount for the billing document (in minor currency units).

remainingAmount(Int!)

The amount that remains to be paid for the billing document (in minor currency units).

Example

{
  "dueDate": "2020-01-01",
  "expectedAmount": 1,
  "remainingAmount": 1,
  "allocationIntentions": AllocationIntentionType,
  "allocations": AllocationType
}

BillingOptionsType

Information about an account's billing schedule.

Fields

NameDescription
currentBillingPeriodEndDate(Date)

The date on which the current billing cycle will end. Null if the account is on flexible billing.

currentBillingPeriodStartDate(Date)

The date on which the current billing cycle started.

isFixed(Boolean!)

If true, this account is billed on specific day of a regular cycle. If false, the billing schedule is flexible, depending on when meter readings are submitted.

nextBillingDate(Date)

The next date on which this account will next be billed. This is the same as the start date for their next bill cycle. Null if the account is on flexible billing.

periodLength(AccountBillingOptionsPeriodLength)

periodLengthMultiplier(Int)

periodStartDay(Int)

The day of the month on which the account's billing period should start.

Example

{
  "periodStartDay": 1,
  "periodLength": "MONTHLY",
  "periodLengthMultiplier": 1,
  "isFixed": true,
  "currentBillingPeriodStartDate": "2020-01-01",
  "currentBillingPeriodEndDate": "2020-01-01",
  "nextBillingDate": "2020-01-01"
}

BlackholeEmailAccountType

Details of an account of an account user updating their blackhole email.

Fields

NameDescription
accountUserNames([AccountUserNameType])

The names of each active account user associated with the account.

Arguments

familyName (String)

Optionally restrict to only return those with the specified family name.

address(String)

The billing address.

isBusinessAccount(Boolean!)

Whether the account is a business account.

isPortfolioLeadAccount(Boolean!)

Whether the account is a portfolio lead account.

number(String)

The account number.

Example

{
  "number": "abc123",
  "address": "abc123",
  "accountUserNames": [AccountUserNameType],
  "isBusinessAccount": true,
  "isPortfolioLeadAccount": true
}

BlackholeEmailAccountUserType

Details of an account user updating their blackhole email.

Fields

NameDescription
accounts([BlackholeEmailAccountType])

List of accounts that the user is linked to either via portfolio role or account role.

Arguments

restrictToAccountNumbers ([String])

Optionally restrict user accounts to only return those with the specified account numbers.

email(String)

The user's email address obfuscated.

familyName(String!)

Family name.

fullName(String!)

Full name.

givenName(String!)

Given name.

hasDateOfBirth(Boolean!)

Whether the user has a date of birth.

hasMobileNumber(Boolean!)

Whether the user has a mobile number.

hasSetPassword(Boolean!)

Whether the user has set a password.

userId(ID!)

The user ID.

userNumber(String!)

The user number.

Example

{
  "email": "abc123",
  "fullName": "abc123",
  "givenName": "abc123",
  "familyName": "abc123",
  "hasSetPassword": true,
  "userId": "abc123",
  "userNumber": "abc123",
  "hasMobileNumber": true,
  "hasDateOfBirth": true,
  "accounts": [BlackholeEmailAccountType]
}

BlockRepaymentSubmission

Block a repayment from being submitted.

The possible errors that can be raised are:

  • KT-CT-3944: Account repayment does not exist.
  • KT-CT-3946: Unable to block a repayment from being submitted.
  • KT-CT-3950: The provided reason text is too long.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repaymentId(ID)

The repayment ID.

repaymentIntervention(RepaymentInterventionType)

Resulting Repayment Intervention details.

Example

{
  "possibleErrors": [PossibleErrorType],
  "repaymentId": "abc123"
}

BusinessConnectionTypeConnection

Paginator of Businesses

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([BusinessConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": BusinessConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

BusinessConnectionTypeEdge

A Relay edge containing a BusinessConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(BusinessType)

The item at the end of the edge

Example

{
  "node": BusinessType,
  "cursor": "abc123"
}

Fields

NameDescription
key(String!)

The key of the business detail.

value(String)

The value of the business detail.

Example

{
  "key": "abc123",
  "value": "abc123"
}

Fields

NameDescription
endAt(DateTime)

The end date and time of the segment period.

id(ID!)

The ID of the business segment period.

segment(SegmentType!)

The segment associated with this period.

startAt(DateTime)

The start date and time of the segment period.

Example

{
  "id": "abc123",
  "segment": SegmentType,
  "startAt": "2020-01-01T00:00:00.000Z",
  "endAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
billingAddress(RichAddressType)

The billing address of the business.

businessType(BusinessTypeOptions)

The company type of a business account.

details([BusinessDetailType])

The details of the business.

id(ID!)

The business ID.

legalAddress(RichAddressType)

The legal address of the business.

linkedAccountNumber(ID!)

Account number linked to this business.

The possible errors that can be raised are:

  • KT-CT-11102: Business without related account.
  • KT-CT-1113: Disabled GraphQL field requested.

Deprecated

The 'linkedAccountNumber' field is deprecated.

Please use 'linkedAccountNumbers' instead, businesses can be related to multiple Accounts now.

- Marked as deprecated on 2025-02-05.
- Scheduled for removal on or after 2025-08-01.

linkedAccountNumbers([ID]!)

Account numbers linked to this business.

name(String!)

The business' name.

number(String!)

The business' number.

paymentMethods(PaymentInstructionConnectionTypeConnection)

List payment instructions owned by this business.

Arguments

after (String)

before (String)

first (Int)

last (Int)

statuses ([PaymentInstructionStatus])

Optionally filter the payment instructions by status.

validAt (DateTime)

Optionally return only payment instructions valid at the given datetime.

sectors([BusinessSectorString!]!)

The sectors the business operates in.

segmentName(String)

The segment this business is assigned to.

Example

{
  "id": "abc123",
  "name": "abc123",
  "number": "abc123",
  "businessType": "SOLE_TRADER",
  "sectors": BusinessSectorString,
  "details": [BusinessDetailType],
  "billingAddress": RichAddressType,
  "legalAddress": RichAddressType,
  "linkedAccountNumber": "abc123",
  "linkedAccountNumbers": "abc123",
  "segmentName": "abc123",
  "paymentMethods": PaymentInstructionConnectionTypeConnection
}

Fields

NameDescription
key(String!)

The key of the call metadata item.

value(String!)

The value of the call metadata item.

Example

{
  "key": "abc123",
  "value": "abc123"
}

CallTagConnectionTypeConnection

Paginator of Call Tags

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([CallTagConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": CallTagConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

CallTagConnectionTypeEdge

A Relay edge containing a CallTagConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(CallTagType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

Fields

NameDescription
id(ID)

ID of the call tag.

isActive(Boolean)

Whether the tag can currently be used to tag calls.

name(String)

Name of the tag that will be used to identify it.

Example

{
  "id": "abc123",
  "name": "abc123",
  "isActive": true
}

Fields

NameDescription
currentWaitTimeMinutes(Int)

Current wait time in minutes.

eligible(Boolean!)

Whether the call is eligible for a callback request.

minimumWaitTimeMinutes(Int)

Minimum required wait time in minutes.

reason(String)

Reason why the call is not eligible, if applicable.

Example

{
  "eligible": true,
  "reason": "abc123",
  "currentWaitTimeMinutes": 1,
  "minimumWaitTimeMinutes": 1
}

Fields

NameDescription
canAmendPayments(Boolean)

Whether or not the account can amend payments.

canCancelPayments(Boolean)

Whether or not the account can cancel payments.

Example

{
  "canAmendPayments": true,
  "canCancelPayments": true
}

CancelOnSiteJobsAppointment

The possible errors that can be raised are:

  • KT-CT-13001: Appointment does not exist.
  • KT-CT-13019: Vendor not found.
  • KT-CT-13017: Appointment cancellation not supported.
  • KT-CT-13053: Failed to cancel the appointment with the agent.
  • KT-CT-13018: Unable to record cancellationcategory/cancellationsub_category.
  • KT-CT-13043: Cannot update appointment as it has terminal status.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
onSiteJobsAppointment(OnSiteJobsAppointmentType)

The Appointment that was cancelled.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CancelPayment

The possible errors that can be raised are:

  • KT-CT-3924: Unauthorized.
  • KT-CT-3954: Payment cancellation failed.
  • KT-CT-3955: Payment cannot be cancelled.
  • KT-CT-3956: Temporary error occurred.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
payment(AccountPaymentType)

The cancelled payment.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "payment": AccountPaymentType
}

CancelRepaymentRequest

Cancel a repayment or refund request.

The possible errors that can be raised are:

  • KT-CT-4231: Unauthorized.
  • KT-CT-3930: The repayment or refund request does not exist.
  • KT-CT-3931: This repayment or refund request cannot be cancelled.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repaymentRequest(CancelRepaymentRequestOutputType)

The cancelled repayment/refund request.

Example

{
  "possibleErrors": [PossibleErrorType],
  "repaymentRequest": CancelRepaymentRequestOutputType
}

CancelRepaymentRequestOutputType

Output from cancelling a repayment or refund request.

Fields

NameDescription
requestId(String)

The ID of the cancelled request.

status(RepaymentRequestStatus)

The current status of the cancelled request.

Example

{
  "requestId": "abc123",
  "status": "REQUESTED"
}

CardComponentType

A card containing a list of items

Fields

NameDescription
accessibilityHidden(Boolean)

Whether the element is hidden from view.

accessibilityLabel(String)

Accessible description of the element.

id(ID)

Unique identifier of the object.

items([CardItemType]!)

The list of components.

typename(String)

The name of the object's type.

Example

{
  "accessibilityHidden": true,
  "accessibilityLabel": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "items": TextType
}

Fields

NameDescription
cards([CardComponentType]!)

The list of cards.

id(ID)

Unique identifier of the object.

typename(String)

The name of the object's type.

Example

{
  "id": "abc123",
  "typename": "abc123",
  "cards": CardComponentType
}

CatalogProductType

Represents a product in the catalog.

Fields

NameDescription
code(String!)

Unique identifier of the component.

customerDescription(String!)

Customer-facing description of the product.

customerName(String!)

Customer-facing name of the product.

identifier(ID!)

Unique identifier of the product.

internalName(String!)

Internal name of the product.

marketName(String!)

The market the product is associated with.

sourceProductType(ProductType)

The type of product.

tags([TagType])

Tags associated with this product for classification.

Example

{
  "identifier": "abc123",
  "internalName": "abc123",
  "customerName": "abc123",
  "customerDescription": "abc123",
  "code": "abc123",
  "marketName": "abc123",
  "sourceProductType": "SUPPLY"
}

CharacteristicType

A characteristic associated with a product.

Fields

NameDescription
code(String!)

The code of the characteristic.

description(String!)

The description of the characteristic.

name(String!)

The name of the characteristic.

values([CharacteristicValueUnion]!)

The possible values for the characteristic (can be strings or integers).

Example

{
  "code": "abc123",
  "name": "abc123",
  "description": "abc123",
  "values": StringCharacteristicValueType
}

Charge

A charge to the customer.

Fields

NameDescription
accountNumber(String)

Unique identifier of the account the transaction belongs to.

amount(Int)

Gross amount including tax (when payable). Refer to the amounts field for a breakdown of this information.

Deprecated

The 'amount' field is deprecated.

Use `amounts` instead for a breakdown of the relevant net, tax, and gross amounts.

- Marked as deprecated on 2023-12-06.
- Scheduled for removal on or after 2024-06-01.

amounts(TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

balanceCarriedForward(Int)

The customer's resulting balance after this transaction has been applied, in the smallest unit of currency.

billingDocumentIdentifier(ID)

The unique identifier for the most recent billing document linked with the transaction.Note: a transaction may be linked with multiple documents, but this field will only return the identifier for the most recent billing document.

consumption(Consumption)

If this charge is for consumption of a good or service, this field will contain details of how much was consumed. Omitted in cases where the charge is not for consumption, or where consumption information is not available (e.g. for some older records).

createdAt(DateTime)

The date time when the transaction is created.

detail(ChargeDetail)

Supporting information about this charge (if any is available).

hasStatement(Boolean)

Returns True if the transaction is linked with a statement.

id(ID)

Unique identifier for the transaction.

isAccountCharge(Boolean)

Deprecated.

Deprecated

The 'isAccountCharge' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isAccountPayment(Boolean)

Deprecated.

Deprecated

The 'isAccountPayment' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isCredit(Boolean)

Deprecated.

Deprecated

The 'isCredit' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isHeld(Boolean)

Whether the statement this transaction is on has been held. A held statement is not sent to a customer automatically, but is instead marked for manual attention by operations staff. Returns False if a statement is not linked with the transaction.

isIssued(Boolean)

Whether this transaction has been issued on any billing document.Note: Look for the most recently issued transaction instead of looking through all transactions as some accounts may have initial transactions that were not issued.This will return False if the transaction is not associated with any billing documents.

isReversed(Boolean!)

note(String)

Returns the note field value for the transaction, which contains additional info.

postedDate(Date)

Date when the transaction was posted to the account.

reasonCode(String)

Returns the reason.

statementId(ID)

Returns None if a statement is not linked with the transaction.

Deprecated

The 'statementId' field is deprecated.

Use `billingDocumentIdentifier` instead.

- Marked as deprecated on 2023-11-30.
- Scheduled for removal on or after 2024-06-01.

title(String)

Human-readable title describing the transaction.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "accountNumber": "abc123",
  "amount": 1,
  "amounts": TransactionAmountType,
  "balanceCarriedForward": 1,
  "isCredit": true,
  "isAccountCharge": true,
  "isAccountPayment": true,
  "isHeld": true,
  "isIssued": true,
  "title": "abc123",
  "billingDocumentIdentifier": "abc123",
  "statementId": "abc123",
  "isReversed": true,
  "hasStatement": true,
  "note": "abc123",
  "reasonCode": "abc123",
  "consumption": Consumption,
  "detail": SupplyOrServiceCharge
}

Fields

NameDescription
code(String)

The charge reason code.

display(String)

The charge reason display text.

group(String)

The group the charge reason belongs to (if applicable).

isDeprecated(Boolean)

Whether the charge reason is deprecated.

isHidden(Boolean)

Whether the charge reason is hidden.

isTaxExempt(Boolean)

Whether the charge reason is sales tax exempt.

Example

{
  "code": "abc123",
  "display": "abc123",
  "isDeprecated": true,
  "isTaxExempt": true,
  "isHidden": true,
  "group": "abc123"
}

ChargesBreakdownConnectionTypeConnection

This field is a connection type. Connections are used to implement cursor based pagination.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ChargesBreakdownConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ChargesBreakdownConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ChargesBreakdownConnectionTypeEdge

A Relay edge containing a ChargesBreakdownConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(ChargesBreakdownType)

The item at the end of the edge

Example

{
  "node": ChargesBreakdownType,
  "cursor": "abc123"
}

Fields

NameDescription
charge(Int)

Charge in minor currency.

periodEnd(Date)

The end date of the period the charge is for (exclusive).

periodStart(Date)

The start date of the period the charge is for (inclusive).

Example

{
  "periodStart": "2020-01-01",
  "periodEnd": "2020-01-01",
  "charge": 1
}

Fields

NameDescription
marketSpId(Int)

The market supply point ID for the charging configuration.

Example

{
  "marketSpId": 1
}

Fields

NameDescription
paramsList([ChargingConfigurationParamsType])

List of charging configuration params.

Example


CheckCallbackEligibility

The possible errors that can be raised are:

  • KT-CT-11802: Call not found.
  • KT-CT-11811: Callback requests are disabled.
  • KT-CT-11812: Minimum wait time not met for callback request.
  • KT-CT-11813: Call is not in queue.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
callbackEligibility(CallbackEligibilityType)

Callback eligibility information.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CheckResultType

GraphQL type for check result.

Fields

NameDescription
context(String)

Additional context about the check.

name(String)

Name of the check.

status(CheckResultStatus)

Status of the check.

Example

{
  "name": "abc123",
  "status": "PASSED",
  "context": "abc123"
}

ClaimJourneyCompletionReward

Mutation to claim a journey completion reward for a user.

The possible errors that can be raised are:

  • KT-CT-6723: Unauthorized.
  • KT-GB-12801: Ineligible for reward journey.
  • KT-GB-12802: Reward claim failed.
  • KT-GB-12803: Invalid reward journey code.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

rewardCode(String!)

The code of the reward that was given to the user.

Example

{
  "possibleErrors": [PossibleErrorType],
  "rewardCode": "abc123"
}

CloseActionType

Closes the screen.

Fields

NameDescription
accessibilityHidden(Boolean)

Whether the element is hidden from view.

accessibilityLabel(String)

Accessible description of the element.

id(ID)

Unique identifier of the object.

typeName(String)

The name of the action object's type.

typename(String)

The name of the object's type.

Example

{
  "typeName": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "accessibilityHidden": true,
  "accessibilityLabel": "abc123"
}

CloseDCAProceeding

The possible errors that can be raised are:

  • KT-CT-4178: No account found with given account number.
  • KT-CT-11602: Could not find DCA with that name.
  • KT-CT-11603: Could not stop debt collection proceeding.
  • KT-CT-11604: Active debt collection proceeding does not exist for account.
  • KT-CT-11605: Multiple active Proceeding's found for same agency and campaign on account.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
dcaProceedingClosureStatus(DCAProceedingClosureStatus)

Whether the closure could be applied.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CloseInkConversation

The possible errors that can be raised are:

  • KT-CT-7612: The Ink conversation was not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
conversation(InkConversation)

The conversation that was closed.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "conversation": InkConversation
}

CloseInkLiveChatConversation

The possible errors that can be raised are:

  • KT-CT-7616: Not yet implemented.
  • KT-CT-7643: The Live Chat was not found.
  • KT-CT-7644: Ink Live Chat conversation not found.
  • KT-CT-7652: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
liveChatConversation(InkLiveChatConversation)

The live chat conversation.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "liveChatConversation": InkLiveChatConversation
}

CloseOpenPrintBatch

Close the Open Print Batch if any.

The possible errors that can be raised are:

  • KT-CT-9010: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

printBatch(PrintBatchType)

Example

{
  "possibleErrors": [PossibleErrorType]
}

CollectDeposit

Collect deposit for the given account.

The possible errors that can be raised are:

  • KT-CT-4177: Unauthorized.
  • KT-CT-5711: No collection is required.
  • KT-CT-5712: Deposit agreement does not exist or has not been accepted.
  • KT-CT-5713: Payment instruction is not usable.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
payment(CollectDepositOutput)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
paymentDate(Date)

status(CollectDepositStatusChoices)

Example

{
  "status": "APPROVED",
  "paymentDate": "2020-01-01"
}

CollectPayment

The possible errors that can be raised are:

  • KT-CT-3932: Invalid data.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
payment(AccountPaymentType)

Details about the collected payment. Note that we might not be able to collect the payment (e.g. if there is no usable payment instruction), in which case the status of the returned payment might be failed or cancelled.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "payment": AccountPaymentType
}

Fields

NameDescription
description(String)

The description of the collection.

fields([FunnelField])

The fields of the collection.

name(String)

The name of the collection.

order(Int)

The order of the collection.

Example

{
  "name": "abc123",
  "description": "abc123",
  "order": 1
}

CollectionProcessDetailsType

Collection process details type

Fields

NameDescription
associatedItems([CollectionProcessRecordAssociatedItemType])

Items associated to the collection process.

collectionProcessRecordNumber(String)

The collection process record number.

collectionProcessType(CollectionProcessTypes)

The type of the collection process (ACCOUNT, LEDGER, or BILLING_DOCUMENT).

completionType(String)

What kind of completion happened.

isActive(Boolean)

The active status of the collection process.

isComplete(Boolean)

The completion status of the collection process.

isPaused(Boolean)

The pause status of the collection process.

pausedDays(Int)

Total number of days collection process were on pause.

targetObjectIdentifier(String)

The identifier of the target object (account number, ledger number, or billing document ID) based on the collection process type.

Example

{
  "collectionProcessRecordNumber": "abc123",
  "isPaused": true,
  "isComplete": true,
  "isActive": true,
  "completionType": "abc123",
  "pausedDays": 1,
  "collectionProcessType": "ACCOUNT",
  "targetObjectIdentifier": "abc123"
}

CollectionProcessEventOutputType

Output for creating a collection process event.

Fields

NameDescription
number(String)

The number of the collection process record this event belongs to.

Example

{
  "number": "abc123"
}

CollectionProcessPauseStatusRecord

Collection process pause record

Fields

NameDescription
name(String)

Collection process pause name.

pausedAt(DateTime)

Start of pause period.

reason(String)

Reason for pausing.

resumedAt(DateTime)

End of pause period.

resumedReason(String)

Reason for ending pause period.

Example

{
  "name": "abc123",
  "reason": "abc123",
  "pausedAt": "2020-01-01T00:00:00.000Z",
  "resumedAt": "2020-01-01T00:00:00.000Z",
  "resumedReason": "abc123"
}

CollectionProcessRecordAssociatedItemType

Item associated to collection process

Fields

NameDescription
extraDetails(JSONString)

Additional details of the item.

itemReference(String!)

Unique reference of item.

itemType(String!)

Type of item.

occurredAt(DateTime!)

Datetime of when action that resulted in item happened.

Example

{
  "itemType": "abc123",
  "itemReference": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "extraDetails": {"key": "value"}
}

Fields

NameDescription
attachments(BillingAttachmentConnectionTypeConnection)

Arguments

after (String)

before (String)

first (Int)

last (Int)

billType(BillTypeEnum)

The type of the bill.

constituents(ConstituentConnection)

Constituents of the bill.

Arguments

after (String)

before (String)

first (Int)

last (Int)

fromDate(Date)

The date of the bill is covered from.

id(ID)

The ID of the bill.

issuedDate(Date)

The date the bill was sent to the customer.

reversalsAfterClose(StatementReversalsAfterClose!)

How many charges have been reversed after the close date.

temporaryUrl(String)

Requesting this field generates a temporary URL at which bill is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page). This field can raise an error with errorClass NOT_FOUND if the bill document has not been created/issued yet. This field is deprecated use 'attachments' field instead.

Deprecated

The 'temporaryUrl' field is deprecated.

This field is deprecated. Use the 'attachments' field instead.

- Marked as deprecated on 2024-09-16.
- Scheduled for removal on or after 2025-09-01.

toDate(Date)

The date of the bill is covered to.

Example

{
  "id": "abc123",
  "billType": "STATEMENT",
  "fromDate": "2020-01-01",
  "toDate": "2020-01-01",
  "temporaryUrl": "abc123",
  "issuedDate": "2020-01-01",
  "attachments": BillingAttachmentConnectionTypeConnection,
  "reversalsAfterClose": "ALL",
  "constituents": ConstituentConnection
}

Fields

NameDescription
fieldSpecificRateLimits(FieldSpecificRateLimitInformationConnectionTypeConnection!)

Information about the current state of the rate limiting for rate limited fields at the time of the request.

Arguments

after (String)

before (String)

fields ([String])

A list of fields to return rate-limiting information for. If not provided, all fields with rate limits will be included.

first (Int)

last (Int)

pointsAllowanceRateLimit(PointsAllowanceRateLimitInformation)

Information about points-allowance rate limit for viewer.

Example


CommenceDCAProceeding

The possible errors that can be raised are:

  • KT-CT-11606: Debt Collection Agency cannot use campaign.
  • KT-CT-11601: Cannot start collection proceeding, proceeding for this account already exists.
  • KT-CT-11602: Could not find DCA with that name.
  • KT-CT-11607: Invalid ledger number for debt collection proceeding.
  • KT-CT-11608: Ledger does not belong to account.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
dcaProceedingCommencementStatus(DCAProceedingCommencementStatus)

Whether the commencement could be applied.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
account(AccountType!)

The account associated with the agreement.

agreedAt(DateTime)

agreedFrom(DateTime)

The datetime the agreement was entered.

agreedTo(DateTime)

The datetime the agreement was terminated.

characteristicValues([CharacteristicValueInterface])

The characteristic values associated with the agreement.

Arguments

at (DateTime)

The datetime to check the characteristic value at.

id(ID!)

isActive(Boolean)

Whether the agreement is currently active.

isRevoked(Boolean)

Whether the agreement is revoked.

params(JSONString)

General parameters providing additional information about the agreement.

product(SupplyProductType)

The product associated with the agreement.

rescissionDeadlineAt(DateTime)

The deadline until which the customer is allowed to rescind this agreement. If it is null, rescission is not permitted.

supplyPoint(SupplyPointType!)

The agreement's supply point.

terminatedAt(DateTime)

validFrom(DateTime!)

validTo(DateTime)

Example

{
  "id": "abc123",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z",
  "agreedAt": "2020-01-01T00:00:00.000Z",
  "terminatedAt": "2020-01-01T00:00:00.000Z",
  "rescissionDeadlineAt": "2020-01-01T00:00:00.000Z",
  "account": AccountType,
  "supplyPoint": SupplyPointType,
  "product": SupplyProductType,
  "isActive": true,
  "characteristicValues": CharacteristicValueInterface,
  "agreedFrom": "2020-01-01T00:00:00.000Z",
  "agreedTo": "2020-01-01T00:00:00.000Z",
  "isRevoked": true,
  "params": {"key": "value"}
}

ComplaintConnectionTypeConnection

Paginator of Complaint type.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ComplaintConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ComplaintConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ComplaintConnectionTypeEdge

A Relay edge containing a ComplaintConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(ComplaintType)

The item at the end of the edge

Example

{
  "node": ComplaintType,
  "cursor": "abc123"
}

ComplaintContactConnectionTypeConnection

Paginator of Complaint contact type.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ComplaintContactConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ComplaintContactConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ComplaintContactConnectionTypeEdge

A Relay edge containing a ComplaintContactConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(ComplaintContactType)

The item at the end of the edge

Example

{
  "node": ComplaintContactType,
  "cursor": "abc123"
}

Fields

NameDescription
actionTaken(String!)

Description of action taken.

createdAt(DateTime!)

Created at for contact.

email(String)

Complaint email.

landline(String)

Complaint landline.

mobile(String)

Complaint phone.

name(String!)

Complainant name.

preferredCommunicationMethod(String)

Complaint preferred method.

status(String!)

Status of complaint.

summary(String)

Complaint summary.

Example

{
  "name": "abc123",
  "actionTaken": "abc123",
  "status": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "mobile": "abc123",
  "email": "abc123",
  "landline": "abc123",
  "preferredCommunicationMethod": "abc123",
  "summary": "abc123"
}

Fields

NameDescription
assigneeId(ID)

Complaint Assignee.

contacts(ComplaintContactConnectionTypeConnection)

Complaint contacts.

Arguments

after (String)

before (String)

first (Int)

last (Int)

creationDate(Date)

Complaint creation date.

id(ID!)

resolutionDate(Date)

Complaint resolution date.

subtype(String)

Complaint subtype.

type(String)

Complaint type.

Example

{
  "id": "abc123",
  "contacts": ComplaintContactConnectionTypeConnection,
  "type": "abc123",
  "subtype": "abc123",
  "creationDate": "2020-01-01",
  "resolutionDate": "2020-01-01",
  "assigneeId": "abc123"
}

CompleteStandalonePayment

Completes an initiated standalone payment.

The possible errors that can be raised are:

  • KT-CT-3822: Unauthorized.
  • KT-CT-3823: Unauthorized.
  • KT-CT-3974: Unauthorized.
  • KT-CT-3975: Unable to complete standalone payment.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
payment(CompleteStandalonePaymentOutput)

The completed standalone payment.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "payment": CompleteStandalonePaymentOutput
}

CompleteStandalonePaymentOutput

Result of the complete standalone payment operation.

Fields

NameDescription
status(PaymentIntentCompletionStatus!)

The status of the standalone payment.

Example

{
  "status": "CLEARED"
}

ComponentListType

A list of components which comprise a screen.

This is a legacy type; GenericBackendScreen should be preferred. This is because API clients should not need to explicitly query for screen attributes like items - these fields are embedded in the screenData field.

Fields

NameDescription
accessibilityHidden(Boolean)

Whether the element is hidden from view.

accessibilityLabel(String)

Accessible description of the element.

id(ID)

Unique identifier of the object.

items([ItemType]!)

The list of components.

Deprecated

The 'items' field is deprecated.

Access `items` via `screenData` instead.

- Marked as deprecated on 2024-07-02.
- Scheduled for removal on or after 2024-08-01.

name(String!)

The name of the screen.

refreshFrequency(Int)

The refresh / polling frequency in milliseconds.

screenData(String)

Serialized JSON representation of the screen.

typename(String)

The name of the object's type.

Example

{
  "accessibilityHidden": true,
  "accessibilityLabel": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "name": "abc123",
  "refreshFrequency": 1,
  "screenData": "abc123",
  "items": TextType
}

ConfirmDoubleOptIn

Confirm a requested consent.

This mutation will update the value of the consent associated with the provided token to ACCEPTED.

The possible errors that can be raised are:

  • KT-CT-9016: Consent management not enabled.
  • KT-CT-9020: Invalid consent expiring token.
  • KT-CT-9021: Consent expiring token not found.
  • KT-CT-9022: Consent for given token already accepted.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
consent(ConsentType)

The consent that was created or updated.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "consent": ConsentType
}

ConnectAiAgentToCall

The possible errors that can be raised are:

  • KT-CT-11802: Call not found.
  • KT-CT-11815: Unable to connect a call to an AI agent.
  • KT-CT-11817: Invalid call ID.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
call(InboundCallType)

The call the AI agent was connected to.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
code(String)

The code of the consent type.

value(String)

The value to update the consent to.

Example

{
  "code": "abc123",
  "value": "abc123"
}

ConsentType

A consent given by a signing identity for a consent type.

Fields

NameDescription
code(String!)

Unique code given to this consent type.

id(BigInt!)

id of the consent.

type(ConsentTypeType)

The type of the consent.

value(ConsentValue!)

Value of the consent.

Example

{
  "id": 1,
  "code": "abc123",
  "value": "ACCEPTED",
  "type": ConsentTypeType
}

ConsentTypeType

A type of consent that a signing identity can accept or reject to.

Fields

NameDescription
code(String!)

Unique code given to this consent type.

defaultValue(ConsentValue!)

Default value of the consent type.

description(String!)

Description of the consent type.

name(String!)

Name of the consent type.

Example

{
  "code": "abc123",
  "description": "abc123",
  "name": "abc123",
  "defaultValue": "ACCEPTED"
}

ConstituentConnection

This field is a connection type. Connections are used to implement cursor based pagination.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ConstituentEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ConstituentEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ConstituentEdge

A Relay edge containing a Constituent and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(ConstituentInterface)

The item at the end of the edge

Example

{
  "node": ConstituentInterface,
  "cursor": "abc123"
}

Fields

NameDescription
endDate(Date)

End date of the consumption period.

quantity(Decimal)

Amount of energy or resource consumed.

startDate(Date)

Start date of the consumption period.

supplyCharge(Int)

Supply charge amount in minor currency units.

unit(ConsumptionUnit)

usageCost(Int)

Cost for the consumption usage in minor currency units.

Example

{
  "startDate": "2020-01-01",
  "endDate": "2020-01-01",
  "quantity": "1.0",
  "unit": "kWh",
  "usageCost": 1,
  "supplyCharge": 1
}

ConsumptionBreakdownConnectionTypeConnection

This field is a connection type. Connections are used to implement cursor based pagination.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ConsumptionBreakdownConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ConsumptionBreakdownConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ConsumptionBreakdownConnectionTypeEdge

A Relay edge containing a ConsumptionBreakdownConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(ConsumptionBreakdownType)

The item at the end of the edge

Example

{
  "node": ConsumptionBreakdownType,
  "cursor": "abc123"
}

Fields

NameDescription
charges(ChargesBreakdownConnectionTypeConnection)

Charges grouped per displayed period.

Arguments

after (String)

before (String)

first (Int)

last (Int)

marketName(String)

Name of the market the charges are for.

Example

{
  "marketName": "abc123",
  "charges": ChargesBreakdownConnectionTypeConnection
}

Contract

A legally binding relationship agreed with a subject (e.g. an account).

Fields

NameDescription
cancelledAt(DateTime)

Date when the contract was cancelled, null if not cancelled.

identifier(NonEmptyString)

Unique identifier for the contract.

lifecycle(ContractVersion)

The current version information for this contract.

notes([ContractNoteType])

Notes associated with this contract.

party(ContractParty)

The party (Account or Business) that entered into this contract.

signedAt(DateTime)

Date when the contract was signed.

status(ContractStatus)

The status of the contract.

subject([AccountType])

The accounts impacted by this contract.

terms([TermInterface])

The terms of the contract.

title(String)

Title of the contract.

validFrom(DateTime)

Date from which the contract is valid.

validTo(DateTime)

Date until which the contract is valid, null if the contract is rolling.

Example

{
  "identifier": NonEmptyString,
  "title": "abc123",
  "party": AccountType,
  "subject": [AccountType],
  "status": "REVOKED",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z",
  "signedAt": "2020-01-01T00:00:00.000Z",
  "cancelledAt": "2020-01-01T00:00:00.000Z",
  "lifecycle": ContractVersion,
  "terms": TermInterface
}

ContractCreationContext

Represents a version of a contract with its effective date.

Fields

NameDescription
confirmedValidityPeriod(ValidityPeriod)

The confirmed validity period for the associated contract.

requestedValidityPeriod(ValidityPeriod)

The requested validity period for the associated contract.

Example

{
  
}

ContractCreationJourneyType

Represents a Contract Creation Journey.

Fields

NameDescription
context(ContractCreationContext)

The context data for the contract creation journey.

contractDetails(ContractDetails)

The details of the associated contract.

journeyType(ContractJourneyType)

The type of the contract journey.

notes([ContractNoteType])

Notes associated with this contract journey.

number(NonEmptyString!)

The number of the contract journey.

orderReference(String)

The order reference associated with the contract journey.

requestedAt(DateTime)

The date and time when the contract journey was requested.

status(ContractJourneyStatus)

The status of the contract journey.

Example

{
  "number": NonEmptyString,
  "status": "IN_PROGRESS",
  "contractDetails": ContractDetails,
  "journeyType": "CONTRACT_CREATION",
  "requestedAt": "2020-01-01T00:00:00.000Z",
  "orderReference": "abc123"
}

ContractDetails

Details of a contract excluding terms.

Fields

NameDescription
cancelledAt(DateTime)

Date when the contract was cancelled, null if not cancelled.

identifier(NonEmptyString)

Unique identifier for the contract.

lifecycle(ContractVersion)

The current version information for this contract.

notes([ContractNoteType])

Notes associated with this contract.

party(ContractParty)

The party (Account or Business) that entered into this contract.

signedAt(DateTime)

Date when the contract was signed.

status(ContractStatus)

The status of the contract.

subject([AccountType])

The accounts impacted by this contract.

title(String)

Title of the contract.

validFrom(DateTime)

Date from which the contract is valid.

validTo(DateTime)

Date until which the contract is valid, null if the contract is rolling.

Example

{
  "identifier": NonEmptyString,
  "title": "abc123",
  "party": AccountType,
  "subject": [AccountType],
  "status": "REVOKED",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z",
  "signedAt": "2020-01-01T00:00:00.000Z",
  "cancelledAt": "2020-01-01T00:00:00.000Z",
  "lifecycle": ContractVersion
}

ContractNoteReasonType

A reason that can be associated with a contract note.

Fields

NameDescription
activityTypes([ContractActivityTypeOptions])

The contract activity types this reason applies to.

description(String)

Human-readable description of this reason.

slug(String)

Unique slug identifier for this reason.

Example

{
  "slug": "abc123",
  "description": "abc123",
  "activityTypes": "ALL_ACTIVITY_TYPES"
}

ContractNoteType

A note associated with a contract or contract journey.

Fields

NameDescription
activityType(ContractActivityTypeOptions)

The contract activity type this note is associated with.

createdAt(DateTime)

When the note was created.

note(String)

The content of the note.

reason(ContractNoteReasonType)

The reason associated with this note.

Example

{
  "note": "abc123",
  "activityType": "ALL_ACTIVITY_TYPES",
  "createdAt": "2020-01-01T00:00:00.000Z"
}

ContractTerminationInstigated

Contract termination was successfully instigated.

Fields

NameDescription
message(String!)

The message to display to the user on termination instigation.

Example

{
  "message": "abc123"
}

ContractVersion

Represents a version of a contract with its effective date.

Fields

NameDescription
effectiveFrom(DateTime)

The date from which this version of the contract becomes effective.

versionReference(Int)

The reference number for this contract version.

Example

{
  "versionReference": 1,
  "effectiveFrom": "2020-01-01T00:00:00.000Z"
}

ContributionAgreementType

A single Contribution Agreement.

Fields

NameDescription
activeFrom(DateTime)

The start datetime of the agreement.

activeTo(DateTime)

The end datetime of the agreement, if any.

amount(Int)

The amount contributed per interval. Note, this is in the smallest domination that the currecy support. e.g. Pence, Cents, Yen, etc.

contributionScheme(ContributionSchemeType)

The scheme to which the agreement contributes.

id(ID!)

interval(Interval)

The frequency of contributions.

periods(ContributionPeriodConnection)

The periods over which contributions have been made.

Arguments

after (String)

before (String)

first (Int)

last (Int)

Example

{
  "id": "abc123",
  "contributionScheme": ContributionSchemeType,
  "interval": "MONTHLY",
  "activeFrom": "2020-01-01T00:00:00.000Z",
  "activeTo": "2020-01-01T00:00:00.000Z",
  "amount": 1,
  "periods": ContributionPeriodConnection
}

ContributionPeriodConnection

Pagination for contribution periods.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ContributionPeriodEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ContributionPeriodEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ContributionPeriodEdge

A Relay edge containing a ContributionPeriod and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(ContributionPeriodType)

The item at the end of the edge

Example

{
  "node": ContributionPeriodType,
  "cursor": "abc123"
}

ContributionPeriodType

A single Contribution Period.

Fields

NameDescription
agreement(ContributionAgreementType!)

fulfilledAt(DateTime)

When the contribution was fulfilled

id(ID!)

periodFrom(DateTime)

The datetime the marks the beginning of the period.

periodTo(DateTime)

The datetime the marks the end of the period.

Example

{
  "id": "abc123",
  "agreement": ContributionAgreementType,
  "fulfilledAt": "2020-01-01T00:00:00.000Z",
  "periodFrom": "2020-01-01T00:00:00.000Z",
  "periodTo": "2020-01-01T00:00:00.000Z"
}

ContributionSchemeType

A single Contribution Scheme.

Fields

NameDescription
acceptingContributions(Boolean!)

Is this scheme currently accepting contributions?

code(String!)

displayName(String!)

id(ID!)

taxable(Boolean!)

Are contributions to this scheme taxable?

Example

{
  "id": "abc123",
  "code": "abc123",
  "displayName": "abc123",
  "taxable": true,
  "acceptingContributions": true
}

Fields

NameDescription
latitude(Float)

longitude(Float)

Example

{
  "latitude": 1.0,
  "longitude": 1.0
}

CoreSiteworksAppointmentType

An appointment linked to a request

Fields

NameDescription
appointmentDate(Date)

The date of the appointment in local time.

createdAt(DateTime!)

externalReference(String!)

id(UUID!)

jobType(String)

The type of job for the appointment.

status(OnSiteJobsAppointmentStatus)

The current status of the appointment.

timeSlotEnd(Time)

The end time of the appointment slot in local time.

timeSlotStart(Time)

The start time of the appointment slot in local time.

Example

{
  "id": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "externalReference": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "status": "PENDING",
  "appointmentDate": "2020-01-01",
  "timeSlotStart": "00:00:00.000Z",
  "timeSlotEnd": "00:00:00.000Z",
  "jobType": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([CoreSiteworksRequestConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": CoreSiteworksRequestConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

CoreSiteworksRequestConnectionTypeEdge

A Relay edge containing a CoreSiteworksRequestConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(CoreSiteworksRequestType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

CoreSiteworksRequestType

A Siteworks Request

Fields

NameDescription
appointments([CoreSiteworksAppointmentType])

List of appointments linked to this request.

createdAt(DateTime!)

id(UUID!)

lastStatusUpdateAt(DateTime!)

When the request status was last updated.

marketSupplyPoints(SupplyPointConnectionTypeConnection)

List of supply points on request.

Arguments

after (String)

before (String)

first (Int)

last (Int)

reason(String!)

status(String!)

Example

{
  "id": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "status": "abc123",
  "reason": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "lastStatusUpdateAt": "2020-01-01T00:00:00.000Z",
  "appointments": [CoreSiteworksAppointmentType],
  "marketSupplyPoints": SupplyPointConnectionTypeConnection
}

CreateAPICall

The possible errors that can be raised are:

  • KT-CT-7803: Received an invalid apiExceptionId.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
apiCall(APICallType)

The created APICall.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateAPIException

The possible errors that can be raised are:

  • KT-CT-7801: Received an invalid operationsTeamId.
  • KT-CT-7802: The external identifier already exists.
  • KT-CT-7805: Too many tags associated with this API Exception.
  • KT-CT-7806: Cannot create duplicate tags for the same API exception.
  • KT-CT-7811: Received an invalid assignedUserId.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
apiException(APIExceptionType)

The created APIException.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateAPIExceptionEvent

The possible errors that can be raised are:

  • KT-CT-7803: Received an invalid apiExceptionId.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
apiExceptionEvent(APIExceptionEventType)

The created APIExceptionEvent.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateAPIExceptionNote

The possible errors that can be raised are:

  • KT-CT-7803: Received an invalid apiExceptionId.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
apiException(APIExceptionType)

The created APIExceptionNote.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateAccountCharge

Add charges to an account.

The possible errors that can be raised are:

  • KT-CT-5211: The charge reason with the requested code is deprecated.
  • KT-CT-5212: The charge reason with the requested code does not exist.
  • KT-CT-5213: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
accountCharge(AccountChargeType)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountCharge": AccountChargeType
}

CreateAccountCredit

Add credits to an account.

The possible errors that can be raised are:

  • KT-CT-5315: Invalid data.
  • KT-CT-5314: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
accountCredit(AccountCreditType)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountCredit": AccountCreditType
}

CreateAccountNote

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-4180: Account note must be a valid string.
  • KT-CT-4196: Unpin at date provided is in the past.
  • KT-CT-4195: Unpin at date provided for an unpinned note.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
account(AccountType)

Account, which has the added note.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountType
}

CreateAccountPaymentSchedule

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-3815: No active payment schedule found for this account.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3923: Unauthorized.
  • KT-CT-3941: Invalid data.
  • KT-CT-3942: An unexpected error occurred.
  • KT-CT-3947: An unexpected error occurred.
  • KT-CT-3960: Invalid value for payment day.
  • KT-CT-3961: Cannot update plan-associated payment schedule.
  • KT-CT-3962: No new value provided to update payment schedule.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

schedule(PaymentScheduleType!)

New payment schedule.

Example

{
  "possibleErrors": [PossibleErrorType],
  "schedule": PaymentScheduleType
}

CreateAccountReference

Create an account reference.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-8310: Invalid data.
  • KT-CT-8311: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
accountReference(AccountReferenceType)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountReference": AccountReferenceType
}

CreateAccountReminder

The possible errors that can be raised are:

  • KT-CT-1401: Invalid data.
  • KT-CT-1402: Unable to create account reminder.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
accountReminder(AccountReminder)

Account reminder.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Create an affiliate link for a new sales agent.

The possible errors that can be raised are:

  • KT-CT-7711: Invalid data.
  • KT-CT-7713: Invalid data.
  • KT-CT-7714: Invalid data.
  • KT-CT-7715: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
affiliateLink(AffiliateLinkType)

The created affiliate link.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateAffiliateOrganisation

Create an affiliate organisation.

The possible errors that can be raised are:

  • KT-CT-7716: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
affiliateOrganisation(AffiliateOrganisationType)

The created affiliate organisation.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateAffiliateSession

Create a session for an affiliate link.

Fields

NameDescription
affiliateSession(AffiliateSessionType)

The created affiliate session.

Example

{
  
}

CreateAgreement

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-4719: No supply point found for identifier provided.
  • KT-CT-4910: No product exists with the given input.
  • KT-CT-1503: Agreement validto date must be later than validfrom date.
  • KT-CT-1509: Unable to create agreement.
  • KT-CT-1511: Cannot create overlapping agreement.
  • KT-CT-1512: Account type does not support agreements.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
agreement(CommonAgreementType)

The created agreement.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "agreement": CommonAgreementType
}

CreateAgreementRollover

The possible errors that can be raised are:

  • KT-CT-1501: Agreement not found.
  • KT-CT-4910: No product exists with the given input.
  • KT-CT-4924: Unauthorized.
  • KT-CT-13701: An active agreement rollover already exists for this agreement.
  • KT-CT-13702: Expected send date cannot be in the past.
  • KT-CT-13703: Rollover date cannot be in the past.
  • KT-CT-13704: Unable to create agreement rollover.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
agreementRollover(AgreementRolloverType)

The new agreement rollover.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "agreementRollover": AgreementRolloverType
}

CreateAudioRecording

The possible errors that can be raised are:

  • KT-CT-7720: Invalid S3 key format.
  • KT-CT-7721: Link not found.
  • KT-CT-7722: Invalid input for audio recording upload.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
audioRecording(AudioRecordingType)

The created audio recording.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateBusiness

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11108: Invalid data.
  • KT-CT-11109: Invalid data.
  • KT-CT-11110: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
business(BusinessType)

The created business.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "business": BusinessType
}

CreateCallMetadata

The possible errors that can be raised are:

  • KT-CT-11802: Call not found.
  • KT-CT-11806: Call metadata item key cannot be an empty string.
  • KT-CT-11807: A call metadata item with this key already exists for this call.
  • KT-CT-11817: Invalid call ID.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
call(CallInterface)

The call metadata was attached to.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "call": CallInterface
}

CreateCampaignItems

The possible errors that can be raised are:

  • KT-CT-4178: No account found with given account number.
  • KT-CT-11501: Voice campaign not found.
  • KT-CT-11503: One or more campaign items are invalid and cannot be created.
  • KT-CT-11504: The batch of campaign items is too large.
  • KT-CT-11506: Invalid campaign ID.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
batchIdentifier(String)

The identifier for this batch of items to assist in tracking and logging.

campaignItems([VoiceCampaignItemType])

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "batchIdentifier": "abc123"
}

CreateCollectionProcessEvent

Create a collection process event.

This mutation allows creating event records for collection processes to track significant events like reactivations and errors.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11201: No Collection Process Records associated with id.
  • KT-CT-1605: Invalid input.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
collectionProcessEvent(CollectionProcessEventOutputType)

The created collection process event.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateComplaint

The possible errors that can be raised are:

  • KT-CT-10801: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
complaint(ComplaintType)

The complaint that has been created.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "complaint": ComplaintType
}

CreateContractOutput

Output type for creating a contract.

Fields

NameDescription
identifier(NonEmptyString)

Unique identifier for the created contract.

wasCreated(Boolean!)

Indicates whether a new contract was created (True) or an existing contract was matched (False). When False, the mutation is idempotent and returns the existing contract that matches the provided parameters.

Example

{
  "identifier": NonEmptyString,
  "wasCreated": true
}

CreateContributionAgreement

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-9601: Invalid data.
  • KT-CT-9602: Unable to create contribution agreement.
  • KT-CT-9605: Contribution amount cannot be 0 or negative.
  • KT-CT-9606: Scheme is not accepting contributions at this time.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
contributionAgreement(ContributionAgreementType)

The created contribution agreement.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "contributionAgreement": ContributionAgreementType
}

CreateCreditTransferPermission

Mutation to create a credit transfer permission.

The possible errors that can be raised are:

  • KT-CT-3822: Unauthorized.
  • KT-CT-3827: The ledger is not valid.
  • KT-CT-3828: At least one of the provided ledgers must be a credit storage ledger.
  • KT-CT-3829: The credit transfer permission already exists.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

validFrom(DateTime)

Datetime when the credit transfer permission is valid.

Example

{
  "possibleErrors": [PossibleErrorType],
  "validFrom": "2020-01-01T00:00:00.000Z"
}

CreateCustomerFeedback

The possible errors that can be raised are:

  • KT-CT-5516: Invalid data.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
customerFeedback(CustomerFeedbackType)

The created customer feedback object.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "customerFeedback": CustomerFeedbackType
}

CreateDepositAgreement

Create a new deposit agreement for the account if it needs one.

The possible errors that can be raised are:

  • KT-CT-4177: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
depositAgreement(CreateDepositAgreementOutput)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
depositAmount(Int)

depositRequired(Boolean)

Example

{
  "depositRequired": true,
  "depositAmount": 1
}

CreateDirectDebitInstructionAndSchedule

Creates a direct debit instruction and a payment schedule for a given account.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-3947: An unexpected error occurred.
  • KT-CT-3948: Could not set up direct debit instruction.
  • KT-GB-3922: This configuration of payment schedule is not supported.
  • KT-GB-3930: Invalid data.
  • KT-CT-3964: Could not create payment schedule on ledger with future payment schedules.
  • KT-CT-3965: Payments list is empty. Unable to create payments for payment schedule.
  • KT-CT-3979: Invalid ledger.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
paymentInstruction(PaymentInstructionType!)

The payment instruction.

paymentSchedule(PaymentScheduleType!)

The payment schedule.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "paymentInstruction": PaymentInstructionType,
  "paymentSchedule": PaymentScheduleType
}

CreateDirectDebitPaymentSchedule

Creates a direct debit payment schedule for a given account.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-GB-3922: This configuration of payment schedule is not supported.
  • KT-GB-3931: Invalid data for payment schedule input.
  • KT-CT-3964: Could not create payment schedule on ledger with future payment schedules.
  • KT-CT-3965: Payments list is empty. Unable to create payments for payment schedule.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
paymentSchedule(PaymentScheduleType!)

The payment schedule.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "paymentSchedule": PaymentScheduleType
}

CreateExternalAccountEvent

Create an external account event.

The possible errors that can be raised are:

  • KT-CT-7123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
event(ExternalAccountEvent)

The new event data.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateExternalAccountUserEvent

Create an external account user event.

The possible errors that can be raised are:

  • KT-CT-7123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
event(ExternalAccountUserEvent)

The new event data.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateExternalMessage

Create an external message to record communications sent by external vendors.

This allows you to import messages, such as emails, sent using other tools into Kraken.

The possible errors that can be raised are:

  • KT-CT-14201: Vendor is empty.
  • KT-CT-14202: Vendor message ID is empty.
  • KT-CT-14203: Account number is empty.
  • KT-CT-14204: Message already exists.
  • KT-CT-14205: Unable to create the external message.
  • KT-CT-14206: An email body is missing.
  • KT-CT-14207: To email is empty.
  • KT-CT-14208: To email is not a valid email address.
  • KT-CT-14209: From email is empty.
  • KT-CT-14210: From email is an invalid format.
  • KT-CT-14211: A reply to email address is empty.
  • KT-CT-14212: A reply to email address is not a valid email address.
  • KT-CT-14213: The external messaging API is not enabled.
  • KT-CT-14214: An account number was provided, but no corresponding account could be found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
externalMessage(ExternalMessageType)

The external message that was created.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateGoodsPurchase

The possible errors that can be raised are:

  • KT-CT-8206: Invalid data.
  • KT-CT-1131: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
goodsPurchase(GoodsPurchase)

Goods purchase created.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "goodsPurchase": GoodsPurchase
}

CreateGoodsQuote

The possible errors that can be raised are:

  • KT-CT-8202: Invalid data.
  • KT-CT-8205: Unable to create quote.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
goodsQuote(GoodsQuote)

Goods quote created for the customer.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "goodsQuote": GoodsQuote
}

CreateGoodsQuoteWithoutAccount

The possible errors that can be raised are:

  • KT-CT-8202: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
goodsQuote(GoodsQuote)

Goods quote created for the customer.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "goodsQuote": GoodsQuote
}

CreateInboundCall

The possible errors that can be raised are:

  • KT-CT-11805: Invalid input for creating an inbound call.
  • KT-CT-11810: Caller is blocked.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
call(InboundCallType)

The call that was created.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateInkInboundMessage

Register an Ink inbound message.

The possible errors that can be raised are:

  • KT-CT-7622: Attachment bucket is invalid.
  • KT-CT-7623: Attachment path is invalid.
  • KT-CT-7621: Attachment not found.
  • KT-CT-7618: Unable to process message.
  • KT-CT-7625: Invalid email address.
  • KT-CT-7630: Message with this message ID has already been processed.
  • KT-CT-7632: The text content of the Ink Inbound Generic Message is too long.
  • KT-CT-7620: Channel not supported.
  • KT-CT-7627: The 'email' object is missing from the payload.
  • KT-CT-7628: The 'generic' object is missing from the payload.
  • KT-CT-7629: The 'post' object is missing from the payload.
  • KT-CT-7653: Account numbers on the message and message type must match if both are supplied.
  • KT-CT-7654: An account number was provided, but no corresponding account could be found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
message(InkMessage!)

The Ink message that was created.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "message": InkEmail
}

CreateInkLiveChatMessage

The possible errors that can be raised are:

  • KT-CT-7616: Not yet implemented.
  • KT-CT-1111: Unauthorized.
  • KT-CT-4123: Unauthorized.
  • KT-CT-7642: No account user was found for the given fromHandle.
  • KT-CT-7641: Live Chat message with this message ID has already been processed.
  • KT-CT-7645: The user is not authorized to access this Live Chat.
  • KT-CT-7622: Attachment bucket is invalid.
  • KT-CT-7623: Attachment path is invalid.
  • KT-CT-7621: Attachment not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
liveChatConversation(InkLiveChatConversation)

The live chat conversation.

messageRelayId(String!)

The ID of the Ink Live Chat message that was created.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "liveChatConversation": InkLiveChatConversation,
  "messageRelayId": "abc123"
}

CreateInternalCompany

The possible errors that can be raised are:

  • KT-CT-14402: Duplicated internal company.
  • KT-CT-14403: Invalid address.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
internalCompany(CreateInternalCompanyResultType)

The result of the create internal company operation.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateInternalCompanyResultType

The result of the create internal company mutation.

Fields

NameDescription
id(ID!)

The ID of the internal company that was created.

Example

{
  "id": "abc123"
}

CreateLead

The possible errors that can be raised are:

  • KT-CT-8912: Funnel not found.
  • KT-CT-8930: Unable to parse address.
  • KT-CT-8928: The funnel is not active and cannot be used to create this entity.
  • KT-CT-8931: Extra detail value is invalid.
  • KT-CT-8919: Funnel initial stage not set.
  • KT-CT-9017: Consent type not found.
  • KT-CT-8932: Lead contact details missing legal contact.
  • KT-CT-8934: Lead contact details missing communications contact.
  • KT-CT-8935: National ID bad input.
  • KT-CT-4121: Invalid phone number.
  • KT-CT-8913: Organisation is not valid to be assigned.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
leadNumber(String)

The unique number of the lead.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "leadNumber": "abc123"
}

CreateMetadata

Create metadata on an object.

The possible errors that can be raised are:

  • KT-CT-8412: Invalid data.
  • KT-CT-8414: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
metadata(Metadata)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "metadata": Metadata
}

CreateMfaDevice

Create a multi-factor authentication (MFA) device for user.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-1151: MFA device not found.
  • KT-CT-1153: Unable to create MFA device.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
deviceEmail(String)

Email address to send the MFA code by default.

devicePhone(String)

Phone number to send the MFA code by default.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

totpSecret(String)

Secret to setup Time-based One-Time Passwords (TOTP) in your authenticator or password manager manually.

Example

{
  "possibleErrors": [PossibleErrorType],
  "deviceEmail": "abc123",
  "devicePhone": "abc123",
  "totpSecret": "abc123"
}

CreateNewAgreementFromProductSwitchProcess

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4924: Unauthorized.
  • KT-CT-1509: Unable to create agreement.
  • KT-CT-1507: Agreement product switch date is not within the acceptable range.
  • KT-CT-1510: Product switch process not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
agreement(CommonAgreementType)

The new agreement created.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "agreement": CommonAgreementType
}

CreateOfferGroupForQuoting

Create a quoting offer group.

The possible errors that can be raised are:

  • KT-CT-12401: Unable to create offer group.
  • KT-CT-12405: Missing rates for quoting.
  • KT-CT-12406: Product not configured correctly for quoting.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
offerGroup(CreateOfferGroupType)

Quoting Offer Group.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "offerGroup": CreateOfferGroupType
}

Fields

NameDescription
identifier(ID)

Identifier of the Offer Group.

offers([OfferType])

One or more Offers contained in the Offer Group.

Example

{
  "identifier": "abc123",
  "offers": [OfferType]
}

CreateOnSiteJobsAppointment

The possible errors that can be raised are:

  • KT-CT-13030: Booking session not found.
  • KT-CT-13025: Booking session has expired.
  • KT-CT-13033: Slot not found.
  • KT-CT-13028: Agent not found.
  • KT-CT-13019: Vendor not found.
  • KT-CT-13034: Appointment already exists for this request.
  • KT-CT-13035: Request is inactive.
  • KT-CT-13032: Request does not exist.
  • KT-CT-13036: Booking service currently unavailable.
  • KT-CT-13037: Appointment reference not provided by booking service.
  • KT-CT-13031: Timeslot is no longer available.
  • KT-CT-13027: Booking system error occurred.
  • KT-CT-13056: Appointment cannot be rescheduled.
  • KT-CT-13044: Failed to update appointment slot.
  • KT-CT-13001: Appointment does not exist.
  • KT-CT-13063: Failed to derive property for the given supply points.
  • KT-CT-13006: No properties found for the given supply points.
  • KT-CT-13064: Provided supply point(s) not supported by the On-Site Jobs market manager.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
onSiteJobsAppointment(OnSiteJobsAppointmentType)

The created On-Site Jobs appointment.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateOnSiteJobsAppointmentWithDate

The possible errors that can be raised are:

  • KT-CT-13032: Request does not exist.
  • KT-CT-13010: No booking adapter found for agent.
  • KT-CT-13020: Could not identify agent from property.
  • KT-CT-13021: Invalid job type.
  • KT-CT-13022: Work category not found for job type.
  • KT-CT-13057: Date booking mode is not applicable for this request.
  • KT-CT-13023: Appointment booking checks failed.
  • KT-CT-13024: Appointment booking checks returned warnings.
  • KT-CT-13028: Agent not found.
  • KT-CT-13019: Vendor not found.
  • KT-CT-13034: Appointment already exists for this request.
  • KT-CT-13035: Request is inactive.
  • KT-CT-13036: Booking service currently unavailable.
  • KT-CT-13037: Appointment reference not provided by booking service.
  • KT-CT-13027: Booking system error occurred.
  • KT-CT-13063: Failed to derive property for the given supply points.
  • KT-CT-13064: Provided supply point(s) not supported by the On-Site Jobs market manager.
  • KT-CT-13006: No properties found for the given supply points.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
onSiteJobsAppointment(OnSiteJobsAppointmentType)

The created On-Site Jobs appointment.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateOnSiteJobsAppointmentWithoutBooking

The possible errors that can be raised are:

  • KT-CT-13032: Request does not exist.
  • KT-CT-13035: Request is inactive.
  • KT-CT-13010: No booking adapter found for agent.
  • KT-CT-13034: Appointment already exists for this request.
  • KT-CT-13021: Invalid job type.
  • KT-CT-13018: Unable to record cancellationcategory/cancellationsub_category.
  • KT-CT-13039: Cancellation fields require CANCELLED status.
  • KT-CT-13027: Booking system error occurred.
  • KT-CT-13050: Cannot provide both supplypointidentifiertomarketnamemapping and supplypointinternal_id when creating assets.
  • KT-CT-13051: Supply point not found when creating assets.
  • KT-CT-13052: Multiple supply points found when creating assets.
  • KT-CT-13062: Datetime field must be timezone-aware.
  • KT-CT-13044: Failed to update appointment slot.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
onSiteJobsAppointment(OnSiteJobsAppointmentType)

The created Appointment.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateOnSiteJobsRequest

The possible errors that can be raised are:

  • KT-CT-13002: Supply point not found.
  • KT-CT-13003: Supply points must belong to the same account.
  • KT-CT-13004: No account found for the given supply points.
  • KT-CT-13006: No properties found for the given supply points.
  • KT-CT-13028: Agent not found.
  • KT-CT-13010: No booking adapter found for agent.
  • KT-CT-13007: At least one of the request checks failed.
  • KT-CT-13008: At least one of the request checks has warnings.
  • KT-CT-13009: On site jobs Request already exists.
  • KT-CT-13012: Viewer is not allowed to create a request.
  • KT-CT-13013: Reporter post init error.
  • KT-CT-13014: Request reason is not supported.
  • KT-CT-13015: Request sub_reason is not supported.
  • KT-CT-13041: User is not allowed to override request/appointment checks.
  • KT-CT-13042: Multiple supply points not supported by this booking adapter.
  • KT-CT-13045: Failed to update appointment assets.
  • KT-CT-13047: Multiple supply points found.
  • KT-CT-13048: Cannot provide both supplypointidentifiertomarketnamemapping and supplypointinternal_ids.
  • KT-CT-13049: Neither supplypointidentifiertomarketnamemapping nor supplypointinternal_ids provided.
  • KT-CT-13050: Cannot provide both supplypointidentifiertomarketnamemapping and supplypointinternal_id when creating assets.
  • KT-CT-13051: Supply point not found when creating assets.
  • KT-CT-13052: Multiple supply points found when creating assets.
  • KT-CT-13058: Reason approval details are required when the reason requires approval.
  • KT-CT-13059: Emergency approval details are required when the emergency requires approval.
  • KT-CT-13060: Reason approval details should not be provided when the reason does not require approval.
  • KT-CT-13061: Emergency approval details should not be provided when the emergency does not require approval.
  • KT-CT-13063: Failed to derive property for the given supply points.
  • KT-CT-13064: Provided supply point(s) not supported by the On-Site Jobs market manager.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
onSiteJobsRequest(OnSiteJobsRequestType)

The created request.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateOpportunityAndLead

The possible errors that can be raised are:

  • KT-CT-8912: Funnel not found.
  • KT-CT-8919: Funnel initial stage not set.
  • KT-CT-8930: Unable to parse address.
  • KT-CT-8907: Lead not found.
  • KT-CT-8901: Unable to create lead.
  • KT-CT-8902: Unable to create lead.
  • KT-CT-8935: National ID bad input.
  • KT-CT-4121: Invalid phone number.
  • KT-CT-8931: Extra detail value is invalid.
  • KT-CT-9017: Consent type not found.
  • KT-CT-8913: Organisation is not valid to be assigned.
  • KT-CT-8936: Only one address is required to create an opportunity.
  • KT-CT-8937: One or more Supply Points cannot be validated.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
dateOfCreation(DateTime)

The date the opportunity was created.

funnelCode(String)

The code of the funnel.

opportunityNumber(String)

The unique number of the opportunity.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

stage(String)

The stage of the opportunity.

Example

{
  "possibleErrors": [PossibleErrorType],
  "opportunityNumber": "abc123",
  "dateOfCreation": "2020-01-01T00:00:00.000Z",
  "stage": "abc123",
  "funnelCode": "abc123"
}

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

result(String)

Whether the operation was successful.

Example

{
  "possibleErrors": [PossibleErrorType],
  "result": "abc123"
}

CreateOpportunityForLead

The possible errors that can be raised are:

  • KT-CT-8912: Funnel not found.
  • KT-CT-8919: Funnel initial stage not set.
  • KT-CT-8907: Lead not found.
  • KT-CT-8913: Organisation is not valid to be assigned.
  • KT-CT-8924: Unable to create opportunity.
  • KT-CT-8925: Unable to create opportunity.
  • KT-CT-8926: Unable to create opportunity.
  • KT-CT-8928: The funnel is not active and cannot be used to create this entity.
  • KT-CT-8930: Unable to parse address.
  • KT-CT-8936: Only one address is required to create an opportunity.
  • KT-CT-8931: Extra detail value is invalid.
  • KT-CT-8937: One or more Supply Points cannot be validated.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
dateOfCreation(DateTime)

The date the opportunity was created.

opportunityNumber(String)

The unique number of the opportunity.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "opportunityNumber": "abc123",
  "dateOfCreation": "2020-01-01T00:00:00.000Z"
}

CreateOrUpdateLoyaltyCardMutation

Create a Loyalty Card for the given account user.

The possible errors that can be raised are:

  • KT-CT-5412: No account user exists with the given id.
  • KT-CT-8610: Invalid data.
  • KT-CT-8611: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
loyaltyCard(LoyaltyCardType)

Created or updated loyalty card.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateOrUpdateTimeSeriesEntries

Summary information on the time series and associated variants once the creation and update operations have been completed.

Fields

NameDescription
code(String!)

The time series code.

description(String)

The time series description.

meta(JSONString)

The time series meta information.

name(String!)

The time series display name.

periodSize(String!)

The time series period size value.

productCode(String)

The product code associated to the time series.

unit(String!)

The time series unit value.

variants([VariantProfile!]!)

The existing time series variants based on the prices created.

Example

{
  "code": "abc123",
  "productCode": "abc123",
  "name": "abc123",
  "description": "abc123",
  "unit": "abc123",
  "periodSize": "abc123",
  "meta": {"key": "value"},
  "variants": VariantProfile
}

CreatePaymentActionIntent

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3980: Invalid ledger identifier.
  • KT-CT-3981: Unauthorized.
  • KT-CT-3982: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

token(ID!)

The action intent token.

Example

{
  "possibleErrors": [PossibleErrorType],
  "token": "abc123"
}

CreatePortfolio

Create a new portfolio.

The possible errors that can be raised are:

  • KT-CT-9402: Received an invalid brandCode.
  • KT-CT-9401: Received an invalid operationsTeamId.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
portfolio(PortfolioType)

The created portfolio.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "portfolio": PortfolioType
}

CreatePortfolioUserRole

The possible errors that can be raised are:

  • KT-CT-9403: Received an invalid portfolioId.
  • KT-CT-9404: Received an invalid accountUserId.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
portfolioUserRole(PortfolioUserRoleType)

The created role for a user in association with a portfolio.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "portfolioUserRole": PortfolioUserRoleType
}

CreatePostEvents

Create post delivery events from external vendors.

The possible errors that can be raised are:

  • KT-CT-9907: Post events batch size exceeded.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
createdEventsCount(Int)

Number of events successfully created.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "createdEventsCount": 1
}

CreateProductOutput

Output type for creating a product.

Fields

NameDescription
product(SupplyProductType)

The created product.

Example

{
  "product": SupplyProductType
}

CreateQuoteForAccount

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.
  • KT-CT-4616: Unable to create a quote.
  • KT-CT-4631: Unable to quote for the chosen market.
  • KT-CT-4645: No supply point found belonging to the account for the provided identifier.
  • KT-CT-4924: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

quoteRequest(MarketSupplyQuoteRequestType)

Returns a quote request.

Example

{
  "possibleErrors": [PossibleErrorType]
}

CreateReferral

Use a referral code to create a referral and trigger a referral reward. This is for customers to refer other customers so it only works with friend referrals and not partner referrals. This will try to find a user with given referral code as their personal referral code. If found, it will create an AccountReferral instance for the given account number.

The possible errors that can be raised are:

  • KT-CT-6723: Unauthorized.
  • KT-CT-6710: Unable to create referral.
  • KT-CT-6711: Accounts may not self-refer.
  • KT-CT-6713: Referring and referred account brands do not match.
  • KT-CT-6712: Invalid reference.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

referredAccountRewardAmount(Int)

The reward amount to be issued to the referred account, in smallest currency subunits.

Example

{
  "possibleErrors": [PossibleErrorType],
  "referredAccountRewardAmount": 1
}

CreateReminder

The possible errors that can be raised are:

  • KT-CT-1401: Invalid data.
  • KT-CT-1402: Unable to create account reminder.
  • KT-CT-1403: Missing user or team assignee.
  • KT-CT-1404: This reminder type is deprecated.
  • KT-CT-1405: Both user and team assignee provided.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

reminder(Reminder)

Account reminder.

Example

{
  "possibleErrors": [PossibleErrorType],
  "reminder": Reminder
}

CreateScheduledTransactions

Mutation to create scheduled transactions.

The possible errors that can be raised are:

  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3830: Invalid action.
  • KT-CT-3831: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

scheduledTransactions([ScheduledTransactionType])

Example

{
  "possibleErrors": [PossibleErrorType],
  "scheduledTransactions": [ScheduledTransactionType]
}

CreateServiceOrder

The possible errors that can be raised are:

  • KT-GB-4237: Unauthorized.
  • KT-GB-4238: Service order cannot be created as the property does not have an external reference identifier.
  • KT-GB-4241: Invalid service order payload.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

serviceOrder(ServiceOrderType)

The service order that was created.

Example

{
  "possibleErrors": [PossibleErrorType],
  "serviceOrder": ServiceOrderType
}

CreateShellAccountPayload

Create a shell account (a billable account with no property/energy supply).

Fields

NameDescription
account(AccountInterface)

billingAddressLine1(String)

billingAddressLine2(String)

billingAddressLine3(String)

billingAddressLine4(String)

billingAddressLine5(String)

billingName(String)

billingPeriodDay(Int)

Day to fixed bill on if billingperiodlength set.

billingPeriodLength(String)

For fixed billing accounts only, the length of their billing period. Can be MONTHLY or QUARTERLY.

billingPeriodMonth(Int)

Month to start billing from if billingperiodlength set to QUARTERLY or the multiplier is > 1.

billingPeriodMultiplier(Int)

For fixed billing accounts only, the number the period length is to be multiplied by to get the total period length, i.e. for billing every second month, select 2 combined with a billing period length MONTHLY. Can't be > 1 for quarterly billing.

billingPostcode(String)

billingRichAddress(String)

This must be a string-ified version of the JSON representation of RichAddressInput type.

brand(String)

businessType(String)

clientMutationId(String)

companyName(String)

companyNumber(String)

dateOfBirth(Date)

email(String!)

errors([ErrorType])

familyName(String!)

givenName(String!)

isBusinessAccount(Boolean)

landline(String)

mobile(String)

password(String)

passwordUpdateToken(String)

portfolioNumber(String)

urn(String)

Example

{
  "portfolioNumber": "abc123",
  "givenName": "abc123",
  "familyName": "abc123",
  "billingName": "abc123",
  "email": "abc123",
  "mobile": "abc123",
  "landline": "abc123",
  "brand": "abc123",
  "dateOfBirth": "2020-01-01",
  "billingAddressLine1": "abc123",
  "billingAddressLine2": "abc123",
  "billingAddressLine3": "abc123",
  "billingAddressLine4": "abc123",
  "billingAddressLine5": "abc123",
  "billingPostcode": "abc123",
  "billingRichAddress": "abc123",
  "billingPeriodLength": "abc123",
  "billingPeriodMultiplier": 1,
  "billingPeriodDay": 1,
  "billingPeriodMonth": 1,
  "isBusinessAccount": true,
  "companyName": "abc123",
  "companyNumber": "abc123",
  "businessType": "abc123",
  "password": "abc123",
  "passwordUpdateToken": "abc123",
  "urn": "abc123",
  "errors": [ErrorType],
  "account": AccountInterface,
  "clientMutationId": "abc123"
}

CreateTimeSeriesPrices

Time series information and existing variants based on the prices created.

Fields

NameDescription
code(String!)

The time series code.

description(String)

The time series description.

meta(JSONString)

The time series meta information.

name(String!)

The time series display name.

periodSize(String!)

The time series period size value.

productCode(String)

The product code associated to the time series.

unit(String!)

The time series unit value.

variants([VariantProfile!]!)

The existing time series variants based on the prices created.

Example

{
  "code": "abc123",
  "productCode": "abc123",
  "name": "abc123",
  "description": "abc123",
  "unit": "abc123",
  "periodSize": "abc123",
  "meta": {"key": "value"},
  "variants": VariantProfile
}

CreateVacantProperty

The possible errors that can be raised are:

  • KT-CT-6629: Invalid data.
  • KT-CT-6630: Property already exists.
  • KT-CT-6631: External property reference already exists.
  • KT-CT-4410: Invalid postcode.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
accountNumber(String!)

The account number associated with the property.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

propertyId(String!)

The new vacant property id.

Example

{
  "possibleErrors": [PossibleErrorType],
  "propertyId": "abc123",
  "accountNumber": "abc123"
}

Credit

A credit to the customer from the energy retailer.

Fields

NameDescription
accountNumber(String)

Unique identifier of the account the transaction belongs to.

amount(Int)

Gross amount including tax (when payable). Refer to the amounts field for a breakdown of this information.

Deprecated

The 'amount' field is deprecated.

Use `amounts` instead for a breakdown of the relevant net, tax, and gross amounts.

- Marked as deprecated on 2023-12-06.
- Scheduled for removal on or after 2024-06-01.

amounts(TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

balanceCarriedForward(Int)

The customer's resulting balance after this transaction has been applied, in the smallest unit of currency.

billingDocumentIdentifier(ID)

The unique identifier for the most recent billing document linked with the transaction.Note: a transaction may be linked with multiple documents, but this field will only return the identifier for the most recent billing document.

createdAt(DateTime)

The date time when the transaction is created.

hasStatement(Boolean)

Returns True if the transaction is linked with a statement.

id(ID)

Unique identifier for the transaction.

isAccountCharge(Boolean)

Deprecated.

Deprecated

The 'isAccountCharge' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isAccountPayment(Boolean)

Deprecated.

Deprecated

The 'isAccountPayment' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isCredit(Boolean)

Deprecated.

Deprecated

The 'isCredit' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isHeld(Boolean)

Whether the statement this transaction is on has been held. A held statement is not sent to a customer automatically, but is instead marked for manual attention by operations staff. Returns False if a statement is not linked with the transaction.

isIssued(Boolean)

Whether this transaction has been issued on any billing document.Note: Look for the most recently issued transaction instead of looking through all transactions as some accounts may have initial transactions that were not issued.This will return False if the transaction is not associated with any billing documents.

isReversed(Boolean!)

note(String)

Returns the note field value for the transaction, which contains additional info.

postedDate(Date)

Date when the transaction was posted to the account.

reasonCode(String)

Returns the reason.

statementId(ID)

Returns None if a statement is not linked with the transaction.

Deprecated

The 'statementId' field is deprecated.

Use `billingDocumentIdentifier` instead.

- Marked as deprecated on 2023-11-30.
- Scheduled for removal on or after 2024-06-01.

title(String)

Human-readable title describing the transaction.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "accountNumber": "abc123",
  "amount": 1,
  "amounts": TransactionAmountType,
  "balanceCarriedForward": 1,
  "isCredit": true,
  "isAccountCharge": true,
  "isAccountPayment": true,
  "isHeld": true,
  "isIssued": true,
  "title": "abc123",
  "billingDocumentIdentifier": "abc123",
  "statementId": "abc123",
  "isReversed": true,
  "hasStatement": true,
  "note": "abc123",
  "reasonCode": "abc123"
}

Fields

NameDescription
code(String)

The credit reason code.

display(String)

The credit reason display text.

group(String)

The group the credit reason belongs to (if applicable).

isDeprecated(Boolean)

Whether the credit reason is deprecated.

isHidden(Boolean)

Whether the credit reason is hidden.

isTaxExempt(Boolean)

Whether the credit reason is sales tax exempt.

Example

{
  "code": "abc123",
  "display": "abc123",
  "isDeprecated": true,
  "isTaxExempt": true,
  "isHidden": true,
  "group": "abc123"
}

Fields

NameDescription
accountNumber(String)

The number of the account linked to this permission.

ledgerNumber(String)

The number of the ledger linked to this permission.

validFrom(DateTime)

The datetime from which the permission is valid.

validTo(DateTime)

The datetime to which the permission is valid.

Example

{
  "ledgerNumber": "abc123",
  "accountNumber": "abc123",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
accountNumber(String)

The number of the account linked to this permission.

ledgerNumber(String)

The number of the ledger linked to this permission.

validFrom(DateTime)

The datetime from which the permission is valid.

validTo(DateTime)

The datetime to which the permission is valid.

Example

{
  "ledgerNumber": "abc123",
  "accountNumber": "abc123",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
fromSourceLedgers([CreditTransferPermissionFromSourceLedgerType])

Permissions for credit transfers when the ledger is the target.

toTargetLedgers([CreditTransferPermissionToTargetLedgerType])

Permissions for credit transfers when the ledger is the source.


Fields

NameDescription
isEligible(Boolean)

The current eligibility status for a deposit return.

reasonsForIneligibility([String])

The reasons why the account is currently ineligible for a deposit return.

Example

{
  "isEligible": true,
  "reasonsForIneligibility": ["abc123"]
}

CustomerAssetType

Customer asset type for GraphQL

Fields

NameDescription
accountNumber(String)

Account number.

activeFrom(DateTime)

When the customer asset became active.

activeTo(DateTime)

When device became inactive (null if active).

id(ID)

Customer asset ID.

name(String)

Asset name.

physicalId(String)

Physical device ID (e.g., VIN for a vehicle).

type(String)

Asset type.

Example

{
  "id": "abc123",
  "physicalId": "abc123",
  "name": "abc123",
  "type": "abc123",
  "activeFrom": "2020-01-01T00:00:00.000Z",
  "activeTo": "2020-01-01T00:00:00.000Z",
  "accountNumber": "abc123"
}

CustomerFeedbackFormConnectionTypeConnection

Paginator of Customer Feedback Form.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([CustomerFeedbackFormConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": CustomerFeedbackFormConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

CustomerFeedbackFormConnectionTypeEdge

A Relay edge containing a CustomerFeedbackFormConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(CustomerFeedbackFormType)

The item at the end of the edge

Example

{
  "node": CustomerFeedbackFormType,
  "cursor": "abc123"
}

Fields

NameDescription
id(ID)

The unique identifier for the customer feedback form.

name(String)

The name of the customer feedback form.

Example

{
  "id": "abc123",
  "name": "abc123"
}

Fields

NameDescription
id(ID!)

rawScore(Int)

The value attached to the source

submittedAt(DateTime)

The datetime the feedback was submitted

Example

{
  "id": "abc123",
  "rawScore": 1,
  "submittedAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
accountNumber(String!)

The account number.

ledgerNumber(String)

The ledger identifier.

Example

{
  "accountNumber": "abc123",
  "ledgerNumber": "abc123"
}

Fields

NameDescription
accountNumber(String!)

The account number.

agency(String!)

The agency.

campaign(String!)

The campaign.

commencementStatus(Boolean!)

Whether the commencement could be applied.

ledgerNumber(String)

The ledger identifier.

Example

{
  "commencementStatus": true,
  "accountNumber": "abc123",
  "ledgerNumber": "abc123",
  "agency": "abc123",
  "campaign": "abc123"
}

Fields

NameDescription
accountNumber(String!)

The account number.

commencementStatus(Boolean!)

Whether the update has been applied.

Example

{
  "commencementStatus": true,
  "accountNumber": "abc123"
}

Dashboard

A list of components which comprise a dashboard screen.

Fields

NameDescription
dashboardItems([SectionType]!)

The list of sections for a dashboard.

id(ID)

Unique identifier of the object.

serialisedDashboardItems(String!)

The serialised dashboard items.

typename(String)

The name of the object's type.

Example

{
  "id": "abc123",
  "typename": "abc123",
  "dashboardItems": SectionType,
  "serialisedDashboardItems": "abc123"
}

Fields

NameDescription
code(String!)

isActive(Boolean!)

name(String!)

Example

{
  "name": "abc123",
  "code": "abc123",
  "isActive": true
}

Fields

NameDescription
code(String!)

deprecatedAt(DateTime)

displayName(String!)

requiresFieldVisit(Boolean!)

Example

{
  "code": "abc123",
  "displayName": "abc123",
  "deprecatedAt": "2020-01-01T00:00:00.000Z",
  "requiresFieldVisit": true
}

Fields

NameDescription
agency(DebtCollectionAgencyType)

The agency responsible for the collection proceedings.

amount(Int)

campaign(CollectionCampaignType)

The campaign type of the collection proceedings.

Deprecated

The 'campaign' field is deprecated.

Use `collectionCampaign` instead

- Marked as deprecated on 2025-03-20.
- Scheduled for removal on or after 2025-04-30.

collectionCampaign(DebtCollectionCampaignType)

The campaign type of the collection proceedings.

startedAt(DateTime!)

stopReason(DebtCollectionProceedingStopReason)

stoppedAt(DateTime)

Example

{
  "campaign": "FIELD",
  "amount": 1,
  "startedAt": "2020-01-01T00:00:00.000Z",
  "stoppedAt": "2020-01-01T00:00:00.000Z",
  "stopReason": "BANKRUPT"
}

DecimalType

Graphene type object to represent float values

Fields

NameDescription
decimalValue(Decimal!)

Value of this field.

Example

{
  "decimalValue": "1.0"
}

DeductLoyaltyPoints

Deduct a set amount of loyalty points from an account.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-5420: Unauthorized.
  • KT-CT-9211: Invalid reason for loyalty points award.
  • KT-CT-9219: Loyalty points user not found.
  • KT-CT-9204: Negative or zero points set.
  • KT-CT-9205: Insufficient Loyalty Points.
  • KT-CT-9208: Invalid posted at datetime.
  • KT-CT-9221: Idempotency key already used on ledger entry.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
ledgerEntry(LoyaltyPointLedgerEntryType)

The ledger entry for the deducted loyalty points.

pointsDeducted(Int)

The number of loyalty points that were deducted.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "pointsDeducted": 1,
  "ledgerEntry": LoyaltyPointLedgerEntryType
}

DeeplinkActionType

An action which navigates to the URL of another backend screen.

Fields

NameDescription
id(ID)

Unique identifier of the object.

typeName(String)

The name of the action object's type.

typename(String)

The name of the object's type.

url(String!)

The URL to navigate to.

Example

{
  "typeName": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "url": "abc123"
}

DeleteAccountReference

Delete a reference for a particular account and namespace.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-8310: Invalid data.
  • KT-CT-8312: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
accountReference(DeleteAccountReferenceType)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
namespace(String!)

The namespace associated with the removed AccountReference.

Example

{
  "namespace": "abc123"
}

DeleteMfaDevice

Delete a multi-factor authentication (MFA) device for the authenticated user.

The possible errors that can be raised are:

  • KT-CT-1150: MFA device not found.
  • KT-CT-1154: Unable to delete MFA device.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
deviceDeleted(Boolean)

Flag to indicate if the MFA device has been successfully deleted.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "deviceDeleted": true
}

DeletePropertyDescendants

Delete all descendants of a property in a hierarchy.

This permanently deletes all descendant nodes (children, grandchildren, etc.) but keeps the property node itself in the hierarchy. This operation is idempotent - if the property is not in the hierarchy or has no descendants, it will succeed without error.

The possible errors that can be raised are:

  • KT-CT-6622: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

property(PropertyType)

The property whose descendants were deleted.

Example

{
  "possibleErrors": [PossibleErrorType],
  "property": PropertyType
}

DeletePushNotificationBinding

The possible errors that can be raised are:

  • KT-CT-5411: Invalid token or no push notification binding found for the given account user.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

status(DeletePushNotificationBindingOutput)

Example

{
  "possibleErrors": [PossibleErrorType],
  "status": "SUCCESSFUL"
}

Fields

NameDescription
acceptedAt(DateTime)

The timestamp at which the customer accepted the deposit agreement.

collectionDate(Date)

The date on which a payment is requested for deposit collection (defaults to current date, if not specified in the deposit policy).

currentEligibilityStatus(CurrentEligibilityStatusOutput)

The current eligibility status for a deposit return.

depositAmount(Int)

The deposit agreement amount.

depositKey(String)

The deposit agreement key (unique).

dueDate(Date)

The date by which the deposit agreement must be fulfilled (defaults to 31-12-9999 i.e. deposit is never late, if not specified in the deposit policy).

fulfilledAt(DateTime)

The timestamp at which the deposit agreement was fulfilled.

returnStrategy(String)

The return strategy used to return the deposit.

Example

{
  "depositKey": "abc123",
  "depositAmount": 1,
  "acceptedAt": "2020-01-01T00:00:00.000Z",
  "fulfilledAt": "2020-01-01T00:00:00.000Z",
  "collectionDate": "2020-01-01",
  "dueDate": "2020-01-01",
  "returnStrategy": "abc123"
}

Fields

NameDescription
amount(Int)

The amount to be returned in this installment.

dueDate(Date)

The date by which the deposit return installment is due.

status(String)

The status of this return installment.

Example

{
  "dueDate": "2020-01-01",
  "amount": 1,
  "status": "abc123"
}

Fields

NameDescription
deviceIdentifier(String)

The id of the device. This field can only be provided in the output if device level readings are also requested.

readings(Readings)

Get readings from a readable device e.g., a supply point, device, or register.

Arguments

endAt (DateTime!)

The exclusive end of the time period as an isoformatted string.

readingType (ReadingTypes!)

Get readings of only this type.

startAt (DateTime!)

The inclusive start of the time period as an isoformatted string.

timeGranularity (TimeGranularities)

Time buckets to group readings into.

timezone (String)

The timezone in which to return readings.

units ([Units])

Optional filter to return readings only for specific list of units or unit (e.g., KILOWATTHOURS, METERSCUBED, LITER, etc.).

registers(RegistersConnection)

The registers associated with this device.

Arguments

after (String)

before (String)

first (Int)

last (Int)

registerIdentifiers ([String])

The ids of the registers to get. If not provided, all registers for device will be returned.

Example

{
  "readings": Readings,
  "deviceIdentifier": "abc123",
  "registers": RegistersConnection
}

Fields

NameDescription
readings(Readings)

Get readings from a readable device e.g., a supply point, device, or register.

Arguments

endAt (DateTime!)

The exclusive end of the time period as an isoformatted string.

readingType (ReadingTypes!)

Get readings of only this type.

startAt (DateTime!)

The inclusive start of the time period as an isoformatted string.

timeGranularity (TimeGranularities)

Time buckets to group readings into.

timezone (String)

The timezone in which to return readings.

units ([Units])

Optional filter to return readings only for specific list of units or unit (e.g., KILOWATTHOURS, METERSCUBED, LITER, etc.).

registerIdentifier(String)

The id of the register. This field can only be provided in the output if register level readings are also requested.

Example

{
  "readings": Readings,
  "registerIdentifier": "abc123"
}

DevicesConnection

Pagination for devices.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([DevicesEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": DevicesEdge,
  "totalCount": 1,
  "edgeCount": 1
}

DevicesEdge

A Relay edge containing a Devices and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(Device)

The item at the end of the edge

Example

{
  "node": Device,
  "cursor": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([DirectDebitInstructionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": DirectDebitInstructionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

DirectDebitInstructionConnectionTypeEdge

A Relay edge containing a DirectDebitInstructionConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(DirectDebitInstructionType)

The item at the end of the edge

Example

{
  "node": DirectDebitInstructionType,
  "cursor": "abc123"
}

DirectDebitInstructionType

Direct Debit Instructions

Fields

NameDescription
accountHolder(String!)

cardExpiryMonth(Int)

cardExpiryYear(Int)

cardPaymentNetwork(String)

iban(String!)

id(ID!)

instructionType(String!)

lastFourDigitsOfAccountNumber(String)

The last four digits of the account number.

Deprecated

The 'lastFourDigitsOfAccountNumber' field is deprecated.

Use 'maskedAccountIdentifier' for a masked reference to the instruction.

- Marked as deprecated on 2021-12-23.
- Scheduled for removal on or after 2024-01-01.

maskedAccountIdentifier(String)

A masked reference to a recurring payment method.

maskedIban(String)

A masked version of the IBAN.

owners([PaymentInstructionOwnerType])

The owners of the financial account this instruction represents.

sortCode(String!)

status(String!)

Example

{
  "id": "abc123",
  "status": "abc123",
  "sortCode": "abc123",
  "iban": "abc123",
  "accountHolder": "abc123",
  "instructionType": "abc123",
  "cardPaymentNetwork": "abc123",
  "cardExpiryMonth": 1,
  "cardExpiryYear": 1,
  "lastFourDigitsOfAccountNumber": "abc123",
  "maskedAccountIdentifier": "abc123",
  "maskedIban": "abc123",
  "owners": [PaymentInstructionOwnerType]
}

Fields

NameDescription
deviceId(String)

The identifier of the device associated to this reading.

marketSupplyPointId(String)

The identifier of the market supply point associated to this reading.

readingDirection(ReadingDirectionType)

Reading direction is based on the utility generated or consumed by the customer.

readingFrequencyType(ReadingFrequencyType)

The frequency of the reading.

readingQuality(ReadingQualityType)

registerId(String)

The identifier of the register associated to this reading.

Example

{
  "readingDirection": "CONSUMPTION",
  "registerId": "abc123",
  "readingQuality": "ACTUAL",
  "readingFrequencyType": "RAW_INTERVAL",
  "marketSupplyPointId": "abc123",
  "deviceId": "abc123"
}

EmailAttachmentType

Represents a file to attach to a email message.

Fields

NameDescription
filename(String!)

The filename of the attachment.

id(ID!)

The ID of the attachment.

temporaryUrl(String)

Temporary URL at which the attachment is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page).

Example

{
  "id": "abc123",
  "filename": "abc123",
  "temporaryUrl": "abc123"
}

Fields

NameDescription
eventType(String!)

id(ID!)

The ID of the object

message(EmailType)

Email message of the email event. Returns null for message's sent/received by other user's on the account.

occurredAt(DateTime!)

Example

{
  "id": "abc123",
  "eventType": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "message": EmailType
}

EmailType

Represents an email communication

Fields

NameDescription
attachments([EmailAttachmentType])

Attachments of the email message.

channel(String!)

createdAt(DateTime!)

The date and time the email was created.

fromEmail(String!)

The address the email was sent from.

fromNumber(String!)

htmlBody(String)

HTML body of the email message.

id(ID!)

The ID of the email.

recipient(String)

Email recipient.

sender(String)

Email sender.

sentAt(DateTime)

The date and time the email was sent.

subject(String)

Subject line of the email message.

supportSiteUrl(String)

URL to view the email in the support site.

templateCode(String!)

The email template code.

textBody(String)

Text body of the email message.

toAddress(String!)

The email address of the recipient.

toNumber(String!)

Example

{
  "id": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "sentAt": "2020-01-01T00:00:00.000Z",
  "templateCode": "abc123",
  "toAddress": "abc123",
  "fromEmail": "abc123",
  "subject": "abc123",
  "attachments": [EmailAttachmentType],
  "textBody": "abc123",
  "htmlBody": "abc123",
  "supportSiteUrl": "abc123",
  "toNumber": "abc123",
  "fromNumber": "abc123",
  "channel": "abc123",
  "sender": "abc123",
  "recipient": "abc123"
}

Fields

NameDescription
email(String!)

The email address to be checked.

status(VerificationRequestStatus)

The status of verification for associated email.

Example

{
  "email": "abc123",
  "status": "NOT_SENT"
}

Fields

NameDescription
deviceId(String)

The identifier of the device associated to this reading.

marketSupplyPointId(String)

The identifier of the market supply point associated to this reading.

readingDirection(ReadingDirectionType)

Reading direction is based on the utility generated or consumed by the customer.

readingFrequencyType(ReadingFrequencyType)

The frequency of the reading.

readingQuality(ReadingQualityType)

registerId(String)

The identifier of the register associated to this reading.

Example

{
  "readingDirection": "CONSUMPTION",
  "registerId": "abc123",
  "readingQuality": "ACTUAL",
  "readingFrequencyType": "RAW_INTERVAL",
  "marketSupplyPointId": "abc123",
  "deviceId": "abc123"
}

EmbeddedNetworkType

Represents an embedded network that holds multiple embedded properties.

Fields

NameDescription
embeddedProperties([EmbeddedPropertyType])

Get details about properties in an embedded network.

id(ID!)

name(String!)

A unique name/code for the network

Example

{
  "id": "abc123",
  "name": "abc123"
}

EmbeddedPropertyType

Represents an embedded property in an embedded network.

Fields

NameDescription
embeddedNetwork(EmbeddedNetworkType!)

id(ID!)

propertyId(ID)

The id of the physical property related to this embedded property type.

Example

{
  "id": "abc123",
  "embeddedNetwork": EmbeddedNetworkType,
  "propertyId": "abc123"
}

EndContributionAgreement

The possible errors that can be raised are:

  • KT-CT-9603: Unable to find contribution agreement.
  • KT-CT-4123: Unauthorized.
  • KT-CT-9604: Unable to end contribution agreement.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
contributionAgreement(ContributionAgreementType)

The created contribution agreement.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "contributionAgreement": ContributionAgreementType
}

EnergyMixDataType

Energy mix data can include the latest carbon intensity index in a region.

Fields

NameDescription
carbonIntensityIndex(String)

Current carbon intensity index.

Example

{
  "carbonIntensityIndex": "abc123"
}

EnqueueInboundCall

The possible errors that can be raised are:

  • KT-CT-11802: Call not found.
  • KT-CT-11803: Unable to enqueue the call.
  • KT-CT-11817: Invalid call ID.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
call(InboundCallType)

The call that was enqueued.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

EnqueueInboundCallForCallback

The possible errors that can be raised are:

  • KT-CT-11802: Call not found.
  • KT-CT-11803: Unable to enqueue the call.
  • KT-CT-11811: Callback requests are disabled.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
call(InboundCallType)

The call that was enqueued.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

EnrollAccountInLoyaltyProgram

Enroll an account into the loyalty program.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9213: ineligible loyalty points enrollment.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
outcome(EnrollAccountInLoyaltyProgramOutcome)

Outcome of the loyalty points campaign enrollment.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "outcome": EnrollAccountInLoyaltyProgramOutcome
}

Fields

NameDescription
hasEnrolled(Boolean)

Whether or not this account has been enrolled in the loyalty points campaign.

Example

{
  "hasEnrolled": true
}

EnrollmentCancelled

Enrollment was successfully cancelled.

Fields

NameDescription
enrollmentProcess(EnrollmentProcess!)

The Enrollment process that was cancelled.

message(String!)

The message to display to the user on Enrollment initiation.

Example

{
  "message": "abc123",
  "enrollmentProcess": JoinSupplierProcessType
}

EnrollmentInitiated

Enrollment was successfully initiated.

Fields

NameDescription
enrollmentProcesses([EnrollmentProcess]!)

The Enrollment processes that were initiated.

message(String!)

The message to display to the user on Enrollment initiation.

Example

{
  "enrollmentProcesses": JoinSupplierProcessType,
  "message": "abc123"
}

EnrollmentReversed

Enrollment was successfully reversed.

Fields

NameDescription
enrollmentProcess(EnrollmentProcess!)

The Enrollment process that was reversed.

message(String!)

The message to display to the user on reversal.

Example

{
  "message": "abc123",
  "enrollmentProcess": JoinSupplierProcessType
}

Fields

NameDescription
field(String!)

messages([String!]!)

Example

{
  "field": "abc123",
  "messages": "abc123"
}

Fields

NameDescription
costCurrency(String!)

Monetary currency of the statistic in ISO-4217 format.

estimatedAmount(Decimal!)

        Monetary cost of the statistic. This is the smallest unit of currency,
        e.g. cents for USD or yen for JPY. Because electricity is priced as a commodity, we must
        account for fractional cents and this field must be a Decimal. Values from this field should
        likely not be used for accounting purposes.

pricePerUnit(PricePerUnit)

Net price per unit of the statistic if applicable.

Example

{
  "estimatedAmount": "1.0",
  "costCurrency": "abc123",
  "pricePerUnit": PricePerUnit
}

EstimatedReadingType

Estimated reading for a meter.

Fields

NameDescription
estimateOn(Date!)

Date to estimate reading on.

estimatedValue(Decimal!)

Estimated usage value of water in cubic metres.

Example

{
  "estimateOn": "2020-01-01",
  "estimatedValue": "1.0"
}

ExchangeMeter

Exchange the meters on a property.

The possible errors that can be raised are:

  • KT-GB-11001: Could not validate meter.
  • KT-GB-11002: Unable to exchange meter.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
meter(WaterMeterType)

The newly installed meter.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "meter": WaterMeterType
}

ExportReadingsConnection

Pagination for readings representing outgoing utility flow e.g., solar generation.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ExportReadingsEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ExportReadingsEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ExportReadingsEdge

A Relay edge containing a ExportReadings and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(Reading)

The item at the end of the edge

Example

{
  "node": Reading,
  "cursor": "abc123"
}

Fields

NameDescription
category(String!)

content(JSONString)

description(String)

eventType(String!)

id(ID!)

occurredAt(DateTime!)

subcategory(String!)

Example

{
  "id": "abc123",
  "eventType": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "category": "abc123",
  "subcategory": "abc123",
  "description": "abc123",
  "content": {"key": "value"}
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ExternalAccountEventConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ExternalAccountEventConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ExternalAccountEventConnectionTypeEdge

A Relay edge containing a ExternalAccountEventConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(ExternalAccountEvent)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

Fields

NameDescription
category(String!)

content(JSONString)

description(String)

eventType(String!)

id(ID!)

occurredAt(DateTime!)

subcategory(String!)

Example

{
  "id": "abc123",
  "eventType": "abc123",
  "category": "abc123",
  "subcategory": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "description": "abc123",
  "content": {"key": "value"}
}

ExternalMessageType

An external message, which is a record of a communication such as an email, sent by an external messaging vendor.

Fields

NameDescription
id(ID!)

The ID in Kraken of the external message.

sentAt(DateTime!)

The date and time this message was sent.

vendor(String!)

The name of the external messaging vendor that sent this message.

vendorMessageId(String!)

The unique ID of the message in the external vendor's system.

Example

{
  "id": "abc123",
  "vendor": "abc123",
  "vendorMessageId": "abc123",
  "sentAt": "2020-01-01T00:00:00.000Z"
}

ExternalSalesInfoType

GraphQL type representing external sales information.

This type is used to represent sales records that originate from external systems or processes outside of Kraken's direct tracking mechanisms.

Fields

NameDescription
salesRecordIdentifier(String)

The unique identifier for the sales record.

Example

{
  "salesRecordIdentifier": "abc123"
}

Fields

NameDescription
field(FunnelField)

The extra detail metadata associated with the opportunity.

key(String)

The key of the extra detail item.

value(GenericScalar)

The value of the extra detail item.

Example

{
  "key": "abc123",
  "value": "abc123" | 1 | 1.0 | true | ["abc123"] | AccountType
}

Fields

NameDescription
description(String)

Description of the extra for the parent node.

label(String)

Display label of the extra for the parent node.

value(String)

Value of the extra.

Example

{
  "label": "abc123",
  "description": "abc123",
  "value": "abc123"
}

FetchGeneratePaymentFingerprint

The possible errors that can be raised are:

  • KT-CT-12101: Payment instruction not found.
  • KT-CT-12102: Payment vendor not supported.
  • KT-CT-12103: Missing payment metadata from vendor.
  • KT-CT-12104: Unable to fetch or generate payment fingerprint.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
fingerprint(String)

Fetched or generated fingerprint from vendor.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

vendor(String)

Vendor name.

Example

{
  "possibleErrors": [PossibleErrorType],
  "fingerprint": "abc123",
  "vendor": "abc123"
}

FetchPreSignedLinkForOpportunityAttachment

The possible errors that can be raised are:

  • KT-CT-8933: Opportunity file attachment not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
opportunityFileAttachment(OpportunityFileAttachment)

The opportunity file attachment with pre-signed URL.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
field(String)

The name of the GraphQL field for which the rate is limited.

isBlocked(Boolean)

Whether the viewer is currently blocked from making requests to this field due to exceeding the allowed request rate.

rate(String)

Indicates the rate limit allowed for this field (e.g. 10/m).

ttl(Int)

Time to live: The time remaining before the user is unblocked from making requests to this field.

Example

{
  "field": "abc123",
  "rate": "abc123",
  "ttl": 1,
  "isBlocked": true
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([FieldSpecificRateLimitInformationConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": FieldSpecificRateLimitInformationConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

FieldSpecificRateLimitInformationConnectionTypeEdge

A Relay edge containing a FieldSpecificRateLimitInformationConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(FieldSpecificRateLimitInformation)

The item at the end of the edge

Example

{
  "node": FieldSpecificRateLimitInformation,
  "cursor": "abc123"
}

Fields

NameDescription
identifierType(String)

The ID type. Currently only 'meter_point' is supported.

identifierValue(ID)

The ID to be checked.

isInRiskList(Boolean)

Returns True if the risk identifier is in the risk list.

riskLevel(Decimal)

Returns the level of risk for the supplied object between 0.0 and 1.0. Higher is worse.

Example

{
  "identifierValue": "abc123",
  "identifierType": "abc123",
  "riskLevel": "1.0",
  "isInRiskList": true
}

FinancialYearType

Financial year information for charging.

Fields

NameDescription
endAt(DateTime!)

End of the financial year.

startAt(DateTime!)

Start of the financial year.

Example

{
  "startAt": "2020-01-01T00:00:00.000Z",
  "endAt": "2020-01-01T00:00:00.000Z"
}

FloatType

Graphene type object to represent float values

Fields

NameDescription
floatValue(Float!)

Value of this field.

Example

{
  "floatValue": 1.0
}

Fields

NameDescription
effectiveAt(DateTime!)

The time at which forced reauthentication is effective. Kraken and refresh tokens issued before this time will be invalid.

tokensInvalidated(Boolean!)

Reports whether the mutation applied successfully. Should always be 'true'.

Example

{
  "tokensInvalidated": true,
  "effectiveAt": "2020-01-01T00:00:00.000Z"
}

FormScreenType

A screen type for forms with input fields.

Combines display items with input fields (TextField, Checkbox, Toggle), and provides primary/secondary buttons for form submission.

Note: header and footer are embedded in screenData and not exposed as separate GraphQL fields, following the pattern of ComponentListType.

Fields

NameDescription
accessibilityHidden(Boolean)

Whether the element is hidden from view.

accessibilityLabel(String)

Accessible description of the element.

id(ID)

Unique identifier of the object.

name(String!)

The name of the screen.

refreshFrequency(Int)

The refresh / polling frequency in milliseconds.

screenData(String)

Serialized JSON representation of the screen.

typename(String)

The name of the object's type.

Example

{
  "accessibilityHidden": true,
  "accessibilityLabel": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "name": "abc123",
  "refreshFrequency": 1,
  "screenData": "abc123"
}

Fields

NameDescription
content(JSONString)

errors([SerializerFieldErrorsType])

id(Int)

Example

{
  "id": 1,
  "content": {"key": "value"},
  "errors": [SerializerFieldErrorsType]
}

FractionSizeType

A fractional measurement.

Fields

NameDescription
fraction(Decimal!)

The fractional value.

id(ID)

Unique identifier of the object.

typename(String)

The name of the object's type.

Example

{
  "id": "abc123",
  "typename": "abc123",
  "fraction": "1.0"
}

Fields

NameDescription
isInSuspiciousList(Boolean)

Returns True if the meter point ID is in the list of suspicious meter point IDs.

meterPointId(String)

The meter point ID.

Example

{
  "meterPointId": "abc123",
  "isInSuspiciousList": true
}

Fields

NameDescription
areaCode(String!)

A client-defined classifier to segment supply points for billing purposes.

id(ID!)

inset(InsetType)

Inset for the supply point.

linkedServices([LinkedServiceType!])

All active linked services for the supply point.

pipeSize(Int)

Size of the physical pipe of the supply point.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

propertyType(FreshWaterSupplyPointPropertyType)

Type of property that the supply point is on

rateableValue(Int)

An assessment of the annual rental value of a property between 1967 and 1990. Required for the billing of unmetered properties.

spid(String)

A unique identifier for every commercial fresh and waste water supply point in the UK.

wholesalerCode(FreshWaterSupplyPointWholesalerCode!)

Example

{
  "id": "abc123",
  "propertyType": "NONE",
  "spid": "abc123",
  "wholesalerCode": "AFFINITY",
  "areaCode": "abc123",
  "rateableValue": 1,
  "pipeSize": 1,
  "possibleErrors": [PossibleErrorType],
  "inset": InsetType,
  "linkedServices": [LinkedServiceType]
}

FulfilmentType

Represents an amount of money that can be used to fulfil an obligation.

Fields

NameDescription
amount(Int!)

The amount of the fulfilment (in minor currency units), unsigned.

sourceIdentifier(String)

The database ID of the fulfilment source, e.g. the database ID of the payment.

sourceType(FulfilmentSourceType)

The type of the fulfilment source, e.g. PAYMENT.

Example

{
  "sourceType": "UNKNOWN",
  "sourceIdentifier": "abc123",
  "amount": 1
}

FundingSourceAmountConnectionTypeConnection

This field is a connection type. Connections are used to implement cursor based pagination.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([FundingSourceAmountConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": FundingSourceAmountConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

FundingSourceAmountConnectionTypeEdge

A Relay edge containing a FundingSourceAmountConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(FundingSourceAmountType)

The item at the end of the edge

Example

{
  "node": FundingSourceAmountType,
  "cursor": "abc123"
}

Fields

NameDescription
amount(Int)

Amount used from a funding source in minor currency.

reason(String)

Reason why the funding source was used.

Example

{
  "reason": "abc123",
  "amount": 1
}

Fields

NameDescription
code(String!)

The code of the field.

deprecated(Boolean!)

Whether the field is deprecated.

fieldType(FieldTypeChoices!)

The type of the field.

name(String!)

The name of the field.

orderInCollection(Int)

The order of the field in the collection.

textChoices([String])

The choices for the field if applicable.

Example

{
  "code": "abc123",
  "name": "abc123",
  "fieldType": "STR",
  "textChoices": ["abc123"],
  "deprecated": true,
  "orderInCollection": 1
}

GasFiltersOutput

Filter measurements by gas parameters.

Fields

NameDescription
deviceId(String)

The identifier of the device associated to this reading.

marketSupplyPointId(String)

The identifier of the market supply point associated to this reading.

readingFrequencyType(ReadingFrequencyType)

The frequency of the reading.

registerId(String)

The identifier of the register associated to this reading.

Example

{
  "registerId": "abc123",
  "readingFrequencyType": "RAW_INTERVAL",
  "marketSupplyPointId": "abc123",
  "deviceId": "abc123"
}

GenerateAffiliatesAudioRecordingPreSignedUrl

Generate a pre-signed URL for uploading a audio file for use with affiliates.

Fields

NameDescription
affiliatesAudioRecordingPreSignedUrl(AffiliateAudioRecordingPresignedPostType)

Input fields required to generate a presigned S3 post for affiliates audio recording.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

GenerateInkPresignedUrl

The possible errors that can be raised are:

  • KT-CT-7620: Channel not supported.
  • KT-CT-7618: Unable to process message.
  • KT-CT-7624: Error when generating the presigned URL.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
fields(JSONString!)

Presigned post fields required to upload the file.

key(String!)

The key for the item.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

uploadUrl(String!)

A presigned URL for the user to upload to the quarantine bucket.

Example

{
  "possibleErrors": [PossibleErrorType],
  "uploadUrl": "abc123",
  "key": "abc123",
  "fields": {"key": "value"}
}

GenerateLeadsFileAttachmentDownloadPreSignedUrl

Generate a pre-signed URL for downloading a leads attachment file.

The possible errors that can be raised are:

  • KT-CT-8933: Opportunity file attachment not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
leadsFileAttachmentDownloadPreSignedUrl(LeadsFileAttachmentDownloadPresignedUrlType)

Pre-signed S3 URL for downloading the leads file attachment.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

GenerateLeadsFileAttachmentsPreSignedUrl

Generate a pre-signed URL for uploading a leads attachment file.

Fields

NameDescription
leadsFileAttachmentPreSignedUrl(LeadsFileAttachmentPresignedPostType)

Input fields required to generate a presigned S3 post for leads file attachment.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

GeneratePreSignedToken

Mutation to generate a pre-signed token.

The pre-signed, expiring and opaque tokens will be swapped for a limited scope JWT (Kraken Token).

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-1120: The Kraken Token has expired.
  • KT-CT-1131: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

scope(PreSignedTokenScope)

token(String)

tokenExpiryDatetime(DateTime)

Example

{
  "possibleErrors": [PossibleErrorType],
  "token": "abc123",
  "tokenExpiryDatetime": "2020-01-01T00:00:00.000Z",
  "scope": "SUBMIT_METER_READINGS"
}

GenericBackendScreen

A generic backend screen that can be used to define any type of screen.

Fields

NameDescription
name(String!)

The name of the screen.

refreshFrequency(Int)

The refresh / polling frequency in milliseconds.

screenData(String)

Serialized JSON representation of the screen.

Example

{
  "name": "abc123",
  "refreshFrequency": 1,
  "screenData": "abc123"
}

GetEmbeddedSecretForNewPaymentInstruction

Get the client secret needed to create a new payment instruction using an embedded form.

The possible errors that can be raised are:

  • KT-CT-4177: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

secretKey(String)

Example

{
  "possibleErrors": [PossibleErrorType],
  "secretKey": "abc123"
}

GetEmbeddedSecretForNewPaymentInstructionWithoutAccount

Get the client secret needed to create a new stored payment instruction using an embedded form.

This mutation is specifically for saving payment methods for future use, without immediately creating a payment instruction tied to a specific ledger or account.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

secretKey(String)

The client secret needed to create a new stored payment instruction.

Example

{
  "possibleErrors": [PossibleErrorType],
  "secretKey": "abc123"
}

GetHostedUrlForNewPaymentInstruction

Get external URL where the user can set up a payment instruction.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3979: Invalid ledger.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

url(String)

URL at which payment instruction can be set up.

Example

{
  "possibleErrors": [PossibleErrorType],
  "url": "abc123"
}

GetOrCreateAgreement

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-4719: No supply point found for identifier provided.
  • KT-CT-4910: No product exists with the given input.
  • KT-CT-1503: Agreement validto date must be later than validfrom date.
  • KT-CT-1509: Unable to create agreement.
  • KT-CT-1511: Cannot create overlapping agreement.
  • KT-CT-1512: Account type does not support agreements.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
agreement(CommonAgreementType)

The agreement that was retrieved or created.

created(Boolean)

Indicates whether a new agreement was created (true) or an existing agreement was returned (false).

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "created": true,
  "agreement": CommonAgreementType
}

Fields

NameDescription
currency(String)

Currency.

grossAmount(Float)

Gross amount.

netAmount(Float)

Net amount.

type(String)

Grant type.

Example

{
  "type": "abc123",
  "netAmount": 1.0,
  "grossAmount": 1.0,
  "currency": "abc123"
}

Fields

NameDescription
availableFrom(Date)

Product available from.

availableTo(Date)

Product available to.

code(String)

Product code.

currency(String)

Currency.

customerName(String)

Product customer name.

description(String)

Product description.

grossPricePerUnit(Float)

Gross price per unit.

id(Int)

Product ID.

internalName(String)

Product internal name.

marketName(String)

Market of the product.

notes(String)

Product notes.

pricePerUnit(Float)

Price per unit.

productType(GoodsProductType)

Type of the product.

Example

{
  "id": 1,
  "marketName": "abc123",
  "productType": GoodsProductType,
  "code": "abc123",
  "internalName": "abc123",
  "customerName": "abc123",
  "notes": "abc123",
  "description": "abc123",
  "availableFrom": "2020-01-01",
  "availableTo": "2020-01-01",
  "pricePerUnit": 1.0,
  "grossPricePerUnit": 1.0,
  "currency": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([GoodsProductConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": GoodsProductConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

GoodsProductConnectionTypeEdge

A Relay edge containing a GoodsProductConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(GoodsProduct)

The item at the end of the edge

Example

{
  "node": GoodsProduct,
  "cursor": "abc123"
}

Fields

NameDescription
code(String)

Product type code.

internalName(String)

Product type name.

Example

{
  "code": "abc123",
  "internalName": "abc123"
}

Fields

NameDescription
clientParams(JSONString)

Client parameters of the purchase.

code(String)

Purchase code.

goodsGrants([GoodsGrant])

Grants that apply in this purchase.

goodsSaleItems([GoodsSaleItem])

Sale items in this purchase.

ledgerId(ID)

Ledger ID associated to the purchase.

Deprecated

The 'ledgerId' field is deprecated.

Please use 'ledgerNumber' instead. This is in the form of 'L-123456789A'

- Marked as deprecated on 2024-10-22.
- Scheduled for removal on or after 2025-06-25.

ledgerNumber(String)

The ledger number associated to the purchase.

marketName(String!)

Market name of the purchase.

marketParams(JSONString)

Market parameters of the purchase.

Example

{
  "code": "abc123",
  "ledgerId": "abc123",
  "ledgerNumber": "abc123",
  "goodsSaleItems": [GoodsSaleItem],
  "goodsGrants": [GoodsGrant],
  "marketName": "abc123",
  "marketParams": {"key": "value"},
  "clientParams": {"key": "value"}
}

Fields

NameDescription
code(String)

Code of the quote.

goodsQuotedProducts([GoodsQuotedProduct])

Products of this quote.

hasQuoteExpired(Boolean)

Indicates whether or not the quote is expired.

id(ID)

ID of the quote.

quotedAt(DateTime)

Date and time when the quote was created.

totalNetAmount(Int)

Total net amount of the quote in cents.

Example

{
  "id": "abc123",
  "code": "abc123",
  "totalNetAmount": 1,
  "quotedAt": "2020-01-01T00:00:00.000Z",
  "goodsQuotedProducts": [GoodsQuotedProduct],
  "hasQuoteExpired": true
}

Fields

NameDescription
id(ID)

The ID of the quote share.

Example

{
  "id": "abc123"
}

Fields

NameDescription
currency(String)

Currency.

netAmount(Int)

Net amount.

numberOfUnits(Int)

Number of units.

pricePerUnit(Int)

Price per unit.

product(String)

Product code.

Example

{
  "product": "abc123",
  "numberOfUnits": 1,
  "pricePerUnit": 1,
  "netAmount": 1,
  "currency": "abc123"
}

Fields

NameDescription
currency(String)

Currency.

grossAmount(Float)

Gross amount.

netAmount(Float)

Net amount.

numberOfUnits(Int)

Number of units.

pricePerUnit(Float)

Price per unit.

product(String)

Product code.

Example

{
  "product": "abc123",
  "numberOfUnits": 1,
  "pricePerUnit": 1.0,
  "netAmount": 1.0,
  "grossAmount": 1.0,
  "currency": "abc123"
}

GrantUserAccessToBusiness

The possible errors that can be raised are:

  • KT-CT-5463: Unauthorized.
  • KT-CT-11107: Unauthorized.
  • KT-CT-13501: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

GroupType

Represents a group of components presented as a choice.

Fields

NameDescription
customerDescription(String!)

Customer-facing description of the group.

customerName(String!)

Customer-facing name for the group.

identifier(ID!)

Unique identifier of the group.

internalName(String!)

Internal name for the group.

maxCardinality(Int!)

Maximum number of components that can be selected from this group.

minCardinality(Int!)

Minimum number of components that must be selected from this group.

offeringComponents([OfferingComponentType])

Nested offering components within this group.

productComponents([ProductComponentType])

Product components within this group.

Example

{
  "identifier": "abc123",
  "internalName": "abc123",
  "customerName": "abc123",
  "customerDescription": "abc123",
  "minCardinality": 1,
  "maxCardinality": 1
}

Fields

NameDescription
email(String!)

The user's email address obfuscated.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "email": "abc123"
}

HardshipAgreementType

Represents a Hardship Agreement for a particular Account.

Fields

NameDescription
createdAt(DateTime!)

endDate(Date)

exitReason(HardshipAgreementExitReason)

exitReasonDetails(String)

Extra details for the exit reason

hardshipDetails(String!)

These are internal notes detailing the hardship.

hardshipEntryReason(HardshipAgreementHardshipEntryReason)

hardshipType(HardshipAgreementHardshipType!)

id(ID!)

paymentPlanDetails(String!)

startDate(Date!)

Example

{
  "id": "abc123",
  "hardshipType": "DEATH_IN_FAMILY",
  "hardshipDetails": "abc123",
  "hardshipEntryReason": "SELF_IDENTIFIED",
  "paymentPlanDetails": "abc123",
  "startDate": "2020-01-01",
  "endDate": "2020-01-01",
  "exitReason": "INITIAL_PAYMENT_PLAN_NOT_ESTABLISHED",
  "exitReasonDetails": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
isHeld(Boolean)

Whether a statement is currently held.

reason(String)

Reason for statement being held.

Example

{
  "isHeld": true,
  "reason": "abc123"
}

ImageType

A media element containing an image.

Fields

NameDescription
accessibilityHidden(Boolean)

Whether the element is hidden from view.

accessibilityLabel(String)

Accessible description of the element.

horizontalAlignment(Alignment)

The horizontal alignment of the media.

id(ID)

Unique identifier of the object.

mediaUrl(String!)

The resource URL of the media.

typename(String)

The name of the object's type.

width(ItemSizeType)

The measurement of the element.

Example

{
  "width": FractionSizeType,
  "mediaUrl": "abc123",
  "horizontalAlignment": "START",
  "accessibilityHidden": true,
  "accessibilityLabel": "abc123",
  "id": "abc123",
  "typename": "abc123"
}

ImportReadingsConnection

Pagination for readings representing incoming utility flow e.g., usage or consumption..

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ImportReadingsEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ImportReadingsEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ImportReadingsEdge

A Relay edge containing a ImportReadings and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(Reading)

The item at the end of the edge

Example

{
  "node": Reading,
  "cursor": "abc123"
}

Fields

NameDescription
recent(Int)

The average number of seconds passed before an inbound call is answered.

This value represents the calls received in the last 30 minutes.

yesterday(Int)

The average number of seconds passed before an inbound call is answered.

This value represents the calls received on the previous day.

Example

{
  "yesterday": 1,
  "recent": 1
}

Fields

NameDescription
account(AccountType)

If known, this is the account that a call is about. For inbound calls, we attempt to identify the account based on the phone number of the incoming call. For outbound calls, the account will be automatically set if the call was initiated from an account page. For all call types, the account can be updated, for example to correct a misidentification of an incoming call.

id(ID!)

The ID of the call.

initialCallerIdentification(PhoneNumberIdentificationType!)

When an inbound call is received, we identify all entities linked to the phone number of the caller.

metadata([CallMetadataItemType]!)

Metadata related to the call, for example metrics or data passed via an interactive voice response (IVR).

Example

{
  "id": "abc123",
  "account": AccountType
}

Fields

NameDescription
paymentAmount(Int)

The initial payment estimate for the given account.

paymentFrequency(PaymentFrequencyOptions)

The frequency of the payment schedule.

paymentFrequencyMultiplier(Int)

The multiplier for the payment frequency.

Example

{
  "paymentAmount": 1,
  "paymentFrequency": "Weekly",
  "paymentFrequencyMultiplier": 1
}

Fields

NameDescription
accountNumber(String)

The account number of the newly created account or the existing account to be re-used.

isNewAccount(Boolean)

Was a new account created.

Example

{
  "isNewAccount": true,
  "accountNumber": "abc123"
}

Fields

NameDescription
isNewUser(Boolean)

Was a new user created.

userNumber(String)

The user number of the newly created user or the existing user to be re-used.

Example

{
  "isNewUser": true,
  "userNumber": "abc123"
}

InitiateHostedStandalonePayment

Market-level override of the InitiateHostedStandalonePayment mutation to remove the CANACCESSCUSTOMER_QUERIES from the required permissions and allow us to restrict access to this mutation, e.g. if a user is in bad debt.

TODO: Remove this once the Core team modifies the core mutation and gets rid of the CANACCESSCUSTOMER_QUERIES permission on it.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3943: Invalid ledger.
  • KT-CT-3957: No collection method provided.
  • KT-CT-3958: Provide either ledger ID or ledger number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
payment(InitiateHostedStandalonePaymentOutput)

The details required to refer to and complete a hosted payment.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "payment": InitiateHostedStandalonePaymentOutput
}

InitiateHostedStandalonePaymentOutput

Tokens required to collect and retrieve a standalone payment.

Fields

NameDescription
retrievalToken(String!)

The retrieval token for this standalone payment.

url(String!)

The url for the customer to complete the payment.

Example

{
  "retrievalToken": "abc123",
  "url": "abc123"
}

InitiateProductSwitch

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4619: Quote with given code not found.
  • KT-CT-4624: Unable to accept the given product code.
  • KT-CT-4924: Unauthorized.
  • KT-CT-4626: No product selected for the given quote code.
  • KT-CT-4719: No supply point found for identifier provided.
  • KT-CT-1509: Unable to create agreement.
  • KT-CT-1507: Agreement product switch date is not within the acceptable range.
  • KT-CT-4640: Unable to get market or client params from quoted product.
  • KT-CT-4627: No products are available for this quote.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

productCode(String!)

The selected product for a specific product switch.

switchDate(Date!)

The date at which the product switch becomes effective.

Example

{
  "possibleErrors": [PossibleErrorType],
  "productCode": "abc123",
  "switchDate": "2020-01-01"
}

InitiateStandalonePayment

Market-level override of the InitiateStandalonePayment mutation to remove the CANACCESSCUSTOMER_QUERIES from the required permissions and allow us to restrict access to this mutation, e.g. if a user is in bad debt.

TODO: Remove this once the Core team modifies the core mutation and gets rid of the CANACCESSCUSTOMER_QUERIES permission on it.

The possible errors that can be raised are:

  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-4177: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3943: Invalid ledger.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
payment(InitiateStandalonePaymentOutput)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "payment": InitiateStandalonePaymentOutput
}

InitiateStandalonePaymentOutput

Tokens required to collect and retrieve a standalone payment.

Fields

NameDescription
retrievalToken(String!)

The retrieval token for this standalone payment.

secretToken(String!)

The secret used to collect the payment.

Example

{
  "retrievalToken": "abc123",
  "secretToken": "abc123"
}

Fields

NameDescription
icon(String)

The icon code point.

id(ID!)

The ID of the object

name(String!)

The ink bucket name.

Example

{
  "id": "abc123",
  "name": "abc123",
  "icon": "abc123"
}

Fields

NameDescription
all([InkContactChannelIdentity!]!)

All contacts for this conversation.

default(InkContactChannelIdentity)

The default contact for this conversation.


Fields

NameDescription
channel(InkCommunicationChannel!)

The channel of the contact.

displayName(String!)

The name to display to the user.

handle(String!)

The handle.

Example

{
  "channel": "EMAIL",
  "handle": "abc123",
  "displayName": "abc123"
}

Fields

NameDescription
accountNumber(String)

The number of the Kraken account that the conversation is from.

accountUsers([AccountUserType!])

The account users on the conversation.

buckets([InkBucket!])

The buckets the conversation is currently in.

contactChannelIdentities(InkContactChannelIdentities!)

The contact channel identities associated with this conversation.

events(InkConversationEventsConnection!)

Conversation events.

Arguments

after (String)

before (String)

first (Int)

last (Int)

id(ID!)

status(InkConversationStatus!)

The status of the conversation.

tags([InkTag!])

The tags on the conversation.

Example

{
  "id": "abc123",
  "status": "OPEN",
  "contactChannelIdentities": InkContactChannelIdentities,
  "accountUsers": [AccountUserType],
  "accountNumber": "abc123",
  "events": InkConversationEventsConnection
}

Fields

NameDescription
edges([InkConversationEventsEdge!]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

Example

{
  "pageInfo": PageInfo,
  "edges": InkConversationEventsEdge
}

InkConversationEventsEdge

A Relay edge containing a InkConversationEvents and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(InkConversationEvent!)

The item at the end of the edge

Example

{
  "node": InkNewMessage,
  "cursor": "abc123"
}

InkEmail

This type wraps around the Message type for emails.

Fields

NameDescription
attachments([InkMessageAttachment!]!)

Attachments on the message.

cc([String!]!)

CC recipients on the message.

contactChannelIdentity(InkContactChannelIdentity!)

The contact channel identity.

conversationId(Int!)

The integer ID of the conversation this message belongs to.

conversationRelayId(String!)

The relay ID of the conversation this message belongs to.

delivery(InkMessageDelivery!)

The delivery status of the message.

direction(InkMessageDirection!)

The direction of the email.

displayContent(String!)

The content of the message.

fromHandle(String!)

From email address.

isChannelEmail(Boolean!)

Is this an message an email.

occurredAt(DateTime!)

The time the message was sent/received.

subject(String!)

The email subject.

tags([InkTag!]!)

All Tags associated with a message.

toHandles([String!])

The addresses that the message was sent to.

Example

{
  "direction": "INBOUND",
  "toHandles": ["abc123"],
  "fromHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "subject": "abc123",
  "displayContent": "abc123",
  "attachments": InkMessageAttachment,
  "cc": "abc123",
  "isChannelEmail": true,
  "conversationId": 1,
  "conversationRelayId": "abc123"
}

InkGenericMessage

This message type is used for messages that belong to contact channels without a more granular message type.

Fields

NameDescription
contactChannelIdentity(InkContactChannelIdentity!)

The contact channel identity.

conversationId(Int!)

The integer ID of the conversation this message belongs to.

conversationRelayId(String!)

The relay ID of the conversation this message belongs to.

delivery(InkMessageDelivery!)

The delivery status.

direction(InkMessageDirection!)

The direction of the message.

displayContent(String!)

The content of the message.

fromHandle(String!)

The identity the message was sent from.

id(ID!)

The ID of the object

occurredAt(DateTime!)

The time the message was sent/received at.

toHandle(String!)

The identity the message was sent to.

Example

{
  "id": "abc123",
  "direction": "INBOUND",
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "displayContent": "abc123",
  "conversationId": 1,
  "conversationRelayId": "abc123"
}

InkLine

This type wraps around the Message type for LINE message.

Fields

NameDescription
attachments([InkMessageAttachment!]!)

Attachments on the LINE message.

contactChannelIdentity(InkContactChannelIdentity!)

The contact channel identity.

delivery(InkMessageDelivery!)

The delivery status of the message.

direction(InkMessageDirection!)

The direction of the message.

fromHandle(String!)

From LINE id.

isChannelLine(Boolean!)

Is this a LINE message.

lineMessage(LineMessage!)

The line message content.

occurredAt(DateTime!)

The time the message was sent/received.

tags([InkTag!]!)

All Tags associated with a message.

toHandle(String!)

To LINE id.

Example

{
  "direction": "INBOUND",
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "lineMessage": LineTextMessage,
  "isChannelLine": true,
  "attachments": InkMessageAttachment
}

Fields

NameDescription
relayId(ID!)

The relay ID of the live chat conversation.

Example

{
  "relayId": "abc123"
}

InkLiveChatMessage

This type wraps around the Message type for a Live Chat message.

Fields

NameDescription
contactChannelIdentity(InkContactChannelIdentity!)

The contact channel identity.

delivery(InkMessageDelivery!)

The delivery status.

direction(InkMessageDirection!)

The direction of the message.

displayContent(String!)

The content of the message.

fromHandle(String!)

The identity the message was sent from.

id(ID!)

The ID of the object

occurredAt(DateTime!)

The time the message was sent/received at.

toHandle(String!)

The identity the message was sent to.

Example

{
  "id": "abc123",
  "direction": "INBOUND",
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "displayContent": "abc123"
}

Fields

NameDescription
fetchUrl(String)

The url for fetching the attachment.

filename(String!)

The filename.

sizeInBytes(Int)

The size in bytes.

Example

{
  "filename": "abc123",
  "fetchUrl": "abc123",
  "sizeInBytes": 1
}

Fields

NameDescription
accountType(String)

The type of the account linked to the conversation of the message.

accounts([String!]!)

The list of accounts related to the message.

buckets([String!])

The list of the buckets the message is in.

conversationId(Int!)

The ID of the conversation this message belongs to.

hourOccurredAt(Int!)

The hour at which the message arrived in Ink.

hoursWaiting(Int!)

The number of hours the customer has been waiting for a response to their previous message.

isAssignedToUserBucket(Boolean!)

Whether the conversation that the message belongs to is assigned to a user bucket.

isFirstFromContact(Boolean!)

Whether the message is the first one sent by the contact.

isNewThread(Boolean!)

Whether the message starts a new thread in its conversation.

opsTeam(String)

The operation team that handles the message.

recentlyReceivedAutoReplies([String!]!)

The codes of the auto replies that have been sent to the contact in the last 6 months.

replyToCommsSms(String)

The body of the latest comms SMS message sent to the customer, if the message is an sms.

weekDayOccurredAt(Int!)

The week day at which the message arrived in Ink.

Example

{
  "accounts": "abc123",
  "accountType": "abc123",
  "buckets": ["abc123"],
  "conversationId": 1,
  "hourOccurredAt": 1,
  "hoursWaiting": 1,
  "isAssignedToUserBucket": true,
  "isFirstFromContact": true,
  "isNewThread": true,
  "opsTeam": "abc123",
  "recentlyReceivedAutoReplies": "abc123",
  "replyToCommsSms": "abc123",
  "weekDayOccurredAt": 1
}

Fields

NameDescription
status(InkMessageDeliveryStatus!)

Message delivery status.

Example

{
  "status": "PENDING"
}

InkNewMessage

This types is used for both the message-received and message-sent conversation events.

Fields

NameDescription
message(InkMessage!)

The message.

occurredAt(DateTime!)

The time the conversation event occurred.

Example

{
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "message": InkEmail
}

Fields

NameDescription
content(String!)

The content of the ink note.

id(ID!)

The ID of the object

isPinned(Boolean!)

The note is pinned, so that it's always visible in the conversation.

occurredAt(DateTime!)

The datetime at which the conversation note occurred.

Example

{
  "id": "abc123",
  "content": "abc123",
  "isPinned": true,
  "occurredAt": "2020-01-01T00:00:00.000Z"
}

InkPost

This type wraps around the Message type for Post.

Fields

NameDescription
contactChannelIdentity(InkContactChannelIdentity!)

The contact channel identity.

conversationId(Int!)

The integer ID of the conversation this message belongs to.

conversationRelayId(String!)

The relay ID of the conversation this message belongs to.

displayContent(String!)

The notes left when a message was uploaded.

fromHandle(String!)

The from property id.

isChannelPost(Boolean!)

Determine if the message is a post message.

rawPlainTextContent(String!)

The content of the message.

toHandle(String!)

The to property id.

Example

{
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "displayContent": "abc123",
  "rawPlainTextContent": "abc123",
  "isChannelPost": true,
  "contactChannelIdentity": InkContactChannelIdentity,
  "conversationId": 1,
  "conversationRelayId": "abc123"
}

InkSMS

This type wraps around the Message type for SMS.

Fields

NameDescription
contactChannelIdentity(InkContactChannelIdentity!)

The contact channel identity.

delivery(InkMessageDelivery!)

The delivery status.

direction(InkMessageDirection!)

The direction of the message.

displayContent(String!)

The content of the message.

fromHandle(String!)

The phone number the message was sent from.

isChannelSms(Boolean!)

Is this an SMS message.

occurredAt(DateTime!)

The time the message was sent/received at.

tags([InkTag!]!)

All Tags associated with a message.

toHandle(String!)

The phone number the message was sent to.

Example

{
  "direction": "INBOUND",
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "displayContent": "abc123",
  "isChannelSms": true
}

Fields

NameDescription
analyzerResults([InkStorylineAnalyzerResult!]!)

The analyzer results for this storyline.

createdAt(DateTime!)

entries([InkStorylineEntry!]!)

The entries in the storyline.

generatedAt(DateTime!)

When the storyline was generated.

id(ID!)

The ID of the object

knowledgeArticleIds([BigInt!])

neuralinkRequestId(UUID!)

summary(String!)

topic(String!)

updatedAt(DateTime!)

Example

{
  "id": "abc123",
  "topic": "abc123",
  "summary": "abc123",
  "generatedAt": "2020-01-01T00:00:00.000Z",
  "neuralinkRequestId": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "knowledgeArticleIds": [1],
  "createdAt": "2020-01-01T00:00:00.000Z",
  "updatedAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
analyzerType(String!)

createdAt(DateTime!)

data(JSONString!)

id(ID!)

The ID of the object

schemaVersion(String!)

updatedAt(DateTime!)

Example

{
  "id": "abc123",
  "analyzerType": "abc123",
  "schemaVersion": "abc123",
  "data": {"key": "value"},
  "createdAt": "2020-01-01T00:00:00.000Z",
  "updatedAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
content(String!)

The content of the storyline entry.

contentId(BigInt)

The optional related object ID of the entry.

entryType(String!)

The type of the storyline entry.

id(ID!)

The ID of the object

isRootCause(Boolean)

Whether this entry is identified as the root cause of the issue.

occurredAt(DateTime!)

The time the storyline entry occurred.

url(String)

Optional URL related to the storyline entry.

Example

{
  "id": "abc123",
  "entryType": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "content": "abc123",
  "url": "abc123",
  "contentId": 1,
  "isRootCause": true
}

Fields

NameDescription
id(ID!)

The ID of the object

name(String!)

Tag for a message.

Example

{
  "id": "abc123",
  "name": "abc123"
}

InkTwilioWhatsApp

This type wraps around the Message type for a Twilio WhatsApp message.

Fields

NameDescription
contactChannelIdentity(InkContactChannelIdentity!)

Twilio WhatsApp message contact channel identity.

delivery(InkMessageDelivery!)

Message delivery status.

direction(InkMessageDirection!)

The direction of the message.

fromHandle(String!)

From WhatsApp number.

occurredAt(DateTime!)

Date when the conversation event was created.

tags([InkTag!]!)

All Tags associated with a message.

toHandle(String!)

To WhatsApp number.

vendorId(String)

The vendor id.

whatsappContent(WhatsAppTextMessage!)

Whatsapp message content.

Example

{
  "direction": "INBOUND",
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "vendorId": "abc123",
  "whatsappContent": WhatsAppTextMessage
}

InkWhatsApp

This type wraps around the Message type for WhatsApp message.

Fields

NameDescription
contactChannelIdentity(InkContactChannelIdentity!)

Whatsapp message contact channel identity.

delivery(InkMessageDelivery!)

Whatsapp message delivery status.

direction(InkMessageDirection!)

The direction of the message.

fromHandle(String!)

From WhatsApp phone number.

isChannelWhatsapp(Boolean!)

Whether or not the message is a whatsapp message.

occurredAt(DateTime!)

Date when the conversation event was created.

tags([InkTag!]!)

All Tags associated with a message.

toHandle(String!)

Whatsapp contact phone number.

vendorId(String)

The vendor id.

whatsappContent(WhatsAppTextMessage!)

Whatsapp message content.

Example

{
  "direction": "INBOUND",
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "vendorId": "abc123",
  "whatsappContent": WhatsAppTextMessage,
  "isChannelWhatsapp": true
}

InputFieldErrorType

Represents a validation error for a specific input field.

Fields

NameDescription
errorMessage(String!)

The error message to display for this field.

inputFieldKey(String!)

The key of the input field with the error.

inputFieldValue(String!)

The value that was submitted for the field.

Example

{
  "inputFieldKey": "abc123",
  "inputFieldValue": "abc123",
  "errorMessage": "abc123"
}

InsertUserPSRRecords

Insert special circumstance priority services for the user. This mutation replaces all the active PSR records with the given input. Make sure to include all existing PSR records for the user if you do not intend to deactivate any records.

The possible errors that can be raised are:

  • KT-GB-5415: The requested PSR record type is not valid.
  • KT-GB-5411: Failed to update special circumstance record.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

records([SpecialCircumstanceRecordType])

List of special circumstance records for the user.

Example

{
  "possibleErrors": [PossibleErrorType],
  "records": [SpecialCircumstanceRecordType]
}

Fields

NameDescription
id(ID!)

name(String!)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

reference(String!)

Example

{
  "id": "abc123",
  "reference": "abc123",
  "name": "abc123",
  "possibleErrors": [PossibleErrorType]
}

InstallAdditionalMeter

Install an additional meter on a property.

The possible errors that can be raised are:

  • KT-GB-11001: Could not validate meter.
  • KT-GB-11003: Unable to install meter.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
meter(WaterMeterType)

The newly installed meter.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "meter": WaterMeterType
}

InstallMeter

Install a meter on an unmetered property.

The possible errors that can be raised are:

  • KT-GB-11001: Could not validate meter.
  • KT-GB-11003: Unable to install meter.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
meter(WaterMeterType)

The newly installed meter.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "meter": WaterMeterType
}

InstigateContractVariationOutput

Output type for instigating a contract variation.

Fields

NameDescription
contract(Contract)

The contract with the varied terms.

Example

{
  "contract": Contract
}

Fields

NameDescription
characteristic(CharacteristicType)

The product characteristic.

integerValue(Int!)

The integer value of the characteristic.

value(String)

A string representation of a characteristic value, for convenience.

Example

{
  "value": "abc123",
  "characteristic": CharacteristicType,
  "integerValue": 1
}

IntegerType

Graphene type object to represent integer values

Fields

NameDescription
integerValue(Int!)

Value of this field.

Example

{
  "integerValue": 1
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([InternalCompanyConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": InternalCompanyConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

InternalCompanyConnectionTypeEdge

A Relay edge containing a InternalCompanyConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(InternalCompanyType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

InternalCompanyType

Represents an internal company.

Fields

NameDescription
displayableNumber(String!)

The internal company's displayable number, which is a human-friendly identifier.

id(ID!)

The internal company's ID.

legalAddress(RichAddressType)

The legal address of the internal company.

name(String!)

The internal company's name.

primaryRegistrationNumber(String)

The primary registration number of the internal company.

primaryTaxIdentifierNumber(String)

The primary tax identifier number of the internal company.

secondaryRegistrationNumber(String)

The secondary registration number of the internal company.

Example

{
  "id": "abc123",
  "displayableNumber": "abc123",
  "name": "abc123",
  "primaryRegistrationNumber": "abc123",
  "secondaryRegistrationNumber": "abc123",
  "primaryTaxIdentifierNumber": "abc123",
  "legalAddress": RichAddressType
}

Fields

NameDescription
accumulation(Decimal)

Deprecated

The 'accumulation' field is deprecated.

This field is no longer required.

- Marked as deprecated on 2024-10-15.
- Scheduled for removal on or after 2024-11-01.

durationInSeconds(Int!)

The duration of the measurement.

endAt(DateTime!)

The end datetime of the measurement.

metaData(MeasurementsMetadataOutput)

This type will return more granular data about the measurement.

readAt(DateTime!)

The datetime the measurement was taken.

source(String!)

The data source of the measurement.

startAt(DateTime!)

The start datetime of the measurement.

unit(String!)

The unit of the measurement.

value(Decimal!)

The value of the measurement.

Example

{
  "source": "abc123",
  "metaData": MeasurementsMetadataOutput,
  "value": "1.0",
  "unit": "abc123",
  "readAt": "2020-01-01T00:00:00.000Z",
  "startAt": "2020-01-01T00:00:00.000Z",
  "endAt": "2020-01-01T00:00:00.000Z",
  "durationInSeconds": 1,
  "accumulation": "1.0"
}

InvalidatePaymentInstruction

Market-level override of the InvalidatePaymentInstruction mutation to remove the CANACCESSCUSTOMER_QUERIES from the required permissions and allow us to restrict access to this mutation, e.g. if a user is in bad debt.

TODO: Remove this once the Core team modifies the core mutation and gets rid of the CANACCESSCUSTOMER_QUERIES permission on it.

The possible errors that can be raised are:

  • KT-CT-3926: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
instruction(InvalidatePaymentInstructionOutput)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "instruction": InvalidatePaymentInstructionOutput
}

InvalidatePaymentInstructionOutput

Output for invalidating an arbitrary payment instruction.

Fields

NameDescription
id(Int)

Example

{
  "id": 1
}

InvalidatePreSignedToken

Invalidate a previously issued expiring/pre-signed token.

This mutation can be used to invalidate the token itself.

To invalidate tokens issued to a particular user, use InvalidatePreSignedTokensForUser mutation.

The possible errors that can be raised are:

  • KT-CT-1129: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

token(PreSignedToken)

Example

{
  "possibleErrors": [PossibleErrorType],
  "token": PreSignedToken
}

InvalidatePreSignedTokensForUser

Invalidate pre-signed tokens previously issued to a particular user.

This mutation can invalidate all pre-signed tokens issued to a customer, or only tokens of a given scope.

The possible errors that can be raised are:

  • KT-CT-1129: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

tokens([PreSignedToken])

Example

{
  "possibleErrors": [PossibleErrorType],
  "tokens": [PreSignedToken]
}

InvalidateRefreshToken

Invalidate a previously issued refresh token.

This mutation can be used to invalidate the token itself. To invalidate tokens issued to a particular user, use InvalidateRefreshTokensForUser.

The possible errors that can be raised are:

  • KT-CT-1130: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

token(RefreshToken)

Example

{
  "possibleErrors": [PossibleErrorType]
}

InvalidateRefreshTokensForUser

Invalidate refresh tokens previously issued to a particular user.

This mutation will invalidate all refresh tokens issued to a customer.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

tokens([RefreshToken])

Example

{
  "possibleErrors": [PossibleErrorType]
}

InvoiceBillingDocumentConnectionTypeConnection

An invoice is a bill that contains individual transactions (i.e. charges, credits, payments, and repayments). These may come from any period of time.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([InvoiceBillingDocumentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": InvoiceBillingDocumentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

InvoiceBillingDocumentConnectionTypeEdge

A Relay edge containing a InvoiceBillingDocumentConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(InvoiceBillingDocumentType)

The item at the end of the edge

Example

{
  "node": InvoiceBillingDocumentType,
  "cursor": "abc123"
}

InvoiceBillingDocumentType

An invoice is a bill that contains individual transactions (i.e. charges, credits, payments, and repayments). These may come from any period of time.

Fields

NameDescription
annulledBy(AnnulmentBillingDocumentType)

Billing document that annuls this invoice.

documentDebtPosition(BillingDocumentPositionType)

Position of the billing document in the delinquent debt tracking system.

firstIssued(DateTime)

First time the invoice was issued.

id(Int)

Unique identifier for the invoice billing document.

invoicedAmount(Int)

The invoiced amount of the billing document.

number(String)

The unique billing document's reference that can be used for identifying it externally.

paymentDueDate(Date)

The date due for payment for the invoice.

pdfUrl(String)

URL to the PDF of the Invoice.

totalCharges(InvoiceTotalType)

The total amounts for all charges on the invoice.

totalCredits(InvoiceTotalType)

The total amounts for all credits on the invoice.

transactions(BillTransactionConnectionTypeConnection)

Transactions on the invoice

Arguments

after (String)

before (String)

first (Int)

last (Int)

orderBy (TransactionsOrderBy)

The order in which to return the transactions.

Example

{
  "id": 1,
  "firstIssued": "2020-01-01T00:00:00.000Z",
  "pdfUrl": "abc123",
  "annulledBy": AnnulmentBillingDocumentType,
  "number": "abc123",
  "invoicedAmount": 1,
  "totalCharges": InvoiceTotalType,
  "totalCredits": InvoiceTotalType,
  "transactions": BillTransactionConnectionTypeConnection,
  "documentDebtPosition": BillingDocumentPositionType,
  "paymentDueDate": "2020-01-01"
}

Fields

NameDescription
grossTotal(Int)

The gross total amount for the statement (in minor currency units).

netTotal(Int)

The net total amount for the statement (in minor currency units).

taxTotal(Int)

The total amount of tax on the statement (in minor currency units).

Example

{
  "netTotal": 1,
  "taxTotal": 1,
  "grossTotal": 1
}

Fields

NameDescription
attachments(BillingAttachmentConnectionTypeConnection)

Arguments

after (String)

before (String)

first (Int)

last (Int)

billType(BillTypeEnum)

The type of the bill.

fromDate(Date)

The date of the bill is covered from.

grossAmount(Int)

This field returns the total gross amount of the bill in pence.

id(ID)

The ID of the bill.

identifier(String)

The unique identifier of a bill. It will usually be present on the billing document itself.

Note: a bill that hasn't been issued yet will not have an identifier; and not all issued bills will have an identifier assigned to them, in which case this will be null.

isAnnulled(Boolean!)

Whether the billing document has been annulled.

issuedDate(Date)

The date the bill was sent to the customer.

representations(BillRepresentationConnectionTypeConnection)

Arguments

after (String)

before (String)

code (String)

The code of a representation. Used to identify different types of representations.

first (Int)

last (Int)

reversalsAfterClose(StatementReversalsAfterClose!)

How many charges have been reversed after the close date.

temporaryUrl(String)

Requesting this field generates a temporary URL at which bill is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page). This field can raise an error with errorClass NOT_FOUND if the bill document has not been created/issued yet. This field is deprecated use 'attachments' field instead.

Deprecated

The 'temporaryUrl' field is deprecated.

This field is deprecated. Use the 'attachments' field instead.

- Marked as deprecated on 2024-09-16.
- Scheduled for removal on or after 2025-09-01.

toDate(Date)

The date of the bill is covered to.

totalCharges(InvoiceTotalType)

The total amounts for all charges on the invoice.

totalCredits(InvoiceTotalType)

The total amounts for all credits on the invoice.

totalPayments(Int)

The sum of all previous payments made that are included towards this invoice.

transactions(BillTransactionConnectionTypeConnection)

Transactions on the given billing document.

Arguments

after (String)

before (String)

first (Int)

last (Int)

ledgerNumber (String)

When provided, only entries that are linked to that ledger are returned.

orderBy (TransactionsOrderBy)

The order in which to return the transactions.

transactionTypes ([TransactionTypeFilter])

Include only these specific transaction types in the result.

Example

{
  "id": "abc123",
  "billType": "STATEMENT",
  "fromDate": "2020-01-01",
  "toDate": "2020-01-01",
  "temporaryUrl": "abc123",
  "issuedDate": "2020-01-01",
  "attachments": BillingAttachmentConnectionTypeConnection,
  "reversalsAfterClose": "ALL",
  "identifier": "abc123",
  "grossAmount": 1,
  "isAnnulled": true,
  "totalCharges": InvoiceTotalType,
  "totalCredits": InvoiceTotalType,
  "totalPayments": 1,
  "transactions": BillTransactionConnectionTypeConnection,
  "representations": BillRepresentationConnectionTypeConnection
}

JoinSupplierAcceptTermsAndConditions

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4501: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success(Boolean)

Indicator that the mutation has completed successfully.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([JoinSupplierLedgerAssignmentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": JoinSupplierLedgerAssignmentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

JoinSupplierLedgerAssignmentConnectionTypeEdge

A Relay edge containing a JoinSupplierLedgerAssignmentConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(JoinSupplierLedgerAssignmentType)

The item at the end of the edge

Example

{
  "node": JoinSupplierLedgerAssignmentType,
  "cursor": "abc123"
}

JoinSupplierLedgerAssignmentType

A ledger with its associated supply points.

Multiple supply points may be assigned to the same ledger. This type groups them for convenient querying.

Fields

NameDescription
ledgerName(String)

The ledger name.

ledgerNumber(String)

The ledger number.

ledgerSupplyPoints([LedgerSupplyPointType])

The supply points associated with the ledger.

ledgerType(String)

The ledger type.

Example

{
  "ledgerNumber": "abc123",
  "ledgerType": "abc123",
  "ledgerName": "abc123",
  "ledgerSupplyPoints": [LedgerSupplyPointType]
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([JoinSupplierProcessConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": JoinSupplierProcessConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

JoinSupplierProcessConnectionTypeEdge

A Relay edge containing a JoinSupplierProcessConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(JoinSupplierProcessType)

The item at the end of the edge

Example

{
  "node": JoinSupplierProcessType,
  "cursor": "abc123"
}

Fields

NameDescription
affiliateLink(AffiliateLinkType)

Affiliate link for the join supplier journey.

note(String)

The note associated with this join supplier process data.

offerGroupIdentifier(NonEmptyString)

Unique identifier for the offer group.

paymentScheduleData(PaymentScheduleDataType)

The payment schedule details chosen for this join supplier journey.

requestedAt(DateTime!)

When the journey was requested.

salesChannel(String)

Sales channel.

salesSubchannel(String)

Sales subchannel.

storedPaymentMethodDetailsReference(String)

Reference to the stored payment method details.

supplyPointContexts([SupplyPointContextDataInterface])

The supply point context data.

Example

{
  "requestedAt": "2020-01-01T00:00:00.000Z",
  "salesChannel": "abc123",
  "salesSubchannel": "abc123",
  "offerGroupIdentifier": NonEmptyString,
  "supplyPointContexts": SupplyPointContextDataInterface,
  "note": "abc123",
  "storedPaymentMethodDetailsReference": "abc123",
  "paymentScheduleData": PaymentScheduleDataType
}

JoinSupplierProcessType

Represents a Join Supplier process.

Fields

NameDescription
contractIdentifiers([String])

Contract identifiers associated with this join supplier process.

currentProcessData(JoinSupplierProcessDataType)

The current process data associated with the Join Supplier process.

id(ID)

The ID or the primary key of the lifecycle process.

ledgerAssignments(JoinSupplierLedgerAssignmentConnectionTypeConnection)

The ledgers associated with the supply points in the process.

Arguments

after (String)

before (String)

first (Int)

last (Int)

number(String)

The unique identifier of the process.

status(LifecycleSupplyPointProcessStatus)

The status of the process.

subtype(String)

The subtype of the process.

supplyPoints(SupplyPointConnectionTypeConnection!)

The supply points associated with the process.

Arguments

after (String)

before (String)

first (Int)

last (Int)

Example

{
  "id": "abc123",
  "status": "PENDING",
  "supplyPoints": SupplyPointConnectionTypeConnection,
  "number": "abc123",
  "subtype": "abc123",
  "contractIdentifiers": ["abc123"],
  "currentProcessData": JoinSupplierProcessDataType,
  "ledgerAssignments": JoinSupplierLedgerAssignmentConnectionTypeConnection
}

Fields

NameDescription
identifier(String)

The unique identifier for the sales record.

opportunityNumber(String)

The opportunity code associated with the sales record.

Example

{
  "identifier": "abc123",
  "opportunityNumber": "abc123"
}

Fields

NameDescription
affiliateOrganisationName(String)

The name of the affiliate organisation associated with the sales record.

identifier(String)

The unique identifier for the sales record.

salesChannel(String)

The sales channel associated with the sales record.

Example

{
  "identifier": "abc123",
  "salesChannel": "abc123",
  "affiliateOrganisationName": "abc123"
}

KrakenVersionType

Information about what version of Kraken is being executed by this service.

Fields

NameDescription
SHA(String)

The git commit SHA that is being executed.

isPinned(Boolean)

Whether this version is pinned to a specific version.

number(String)

The version number that is being executed.

Example

{
  "number": "abc123",
  "SHA": "abc123",
  "isPinned": true
}

Fields

NameDescription
assignedToOrganization(AffiliateOrganisationType)

Affiliate organization assigned to this lead.

assignedToUsername(String)

The username of the user the lead is assigned to.

consents([ConsentOutput])

List of consents for the lead.

contacts([LeadContactDetailsType])

The contacts for the lead.

Arguments

input (LeadContactDetailsFiltersInput)

Input fields for retrieving contacts.

leadType(String)

The type of the lead.

nationalId(String)

National Identifier of the lead.

number(String!)

Lead number.

opportunities([OpportunityOutput])

List of opportunities for the lead.

Arguments

input (OpportunitiesQueryInput)

Input fields for retrieving opportunities.

salesChannel(SalesChannelType)

The sales channel that this lead was captured by.

salesFunnel(SalesFunnel)

The sales funnel this lead is in.

stage(SalesFunnelStage)

The current stage of the sales funnel that this lead is in.

Example

{
  "number": "abc123",
  "nationalId": "abc123",
  "leadType": "abc123",
  "assignedToUsername": "abc123",
  "consents": [ConsentOutput]
}

Fields

NameDescription
blockListHits([String])

List of block list hits found.

valid(Boolean)

Indicates if the block list validation passed.

Example

{
  "valid": true,
  "blockListHits": ["abc123"]
}

Fields

NameDescription
email(String)

The email address of the contact.

familyName(String)

The family name of the contact.

givenName(String)

The given name of the contact.

phoneNumber(String)

The phone number of the contact.

roles([LeadContactRoles])

The roles of the contact.

Example

{
  "givenName": "abc123",
  "familyName": "abc123",
  "email": "abc123",
  "phoneNumber": "abc123",
  "roles": "LEGAL_CONTACT"
}

Fields

NameDescription
leadId(ID!)

The ID of the lead.

Deprecated

The 'leadId' field is deprecated.

Use `number` instead.

- Marked as deprecated on 2025-11-24.
- Scheduled for removal on or after 2026-02-01.

number(String!)

The number of the lead.

Example

{
  "leadId": "abc123",
  "number": "abc123"
}

Fields

NameDescription
accountNumber(String)

Lead's linked account number.

assignedToAffiliateNumber(String)

The affiliate's name this opportunity is assigned to.

assignedToTeam(String)

Team assigned to this lead.

assignedToUser(String)

User assigned to this lead.

billingAddress(AddressOutput)

Lead billing address.

billingName(String)

Lead billing name.

billingRichAddress(RichAddressType)

Lead billing rich address.

brand(String)

Lead brand.

consents([ConsentOutput])

List of consents for the lead.

email(String)

Lead legal contact email.

extraDetailItems([ExtraDetail])

Extra details about the lead as key/value pairs.

extraDetails(JSONString)

Extra details about the lead.

Deprecated

The 'extraDetails' field is deprecated.

Use `extraDetailsItems` instead, which provides a structured key/value format.

- Marked as deprecated on 2026-01-14.
- Scheduled for removal on or after 2026-07-14.

familyName(String)

Lead legal family name.

funnel(SalesFunnel)

The lead funnel this lead is in.

givenName(String)

Lead legal given name.

leadId(ID)

Lead ID.

leadType(String)

The type of the lead.

nationalId(String)

National Identifier of the lead.

number(String)

Lead number.

phoneNumber(String)

Lead legal contact phone number.

salesChannel(String)

Lead sales channel.

stage(String)

Current stage in a funnel.

Example

{
  "leadId": "abc123",
  "accountNumber": "abc123",
  "givenName": "abc123",
  "familyName": "abc123",
  "billingName": "abc123",
  "billingRichAddress": RichAddressType,
  "email": "abc123",
  "phoneNumber": "abc123",
  "number": "abc123",
  "stage": "abc123",
  "extraDetails": {"key": "value"},
  "brand": "abc123",
  "salesChannel": "abc123",
  "assignedToTeam": "abc123",
  "assignedToUser": "abc123",
  "nationalId": "abc123",
  "leadType": "abc123",
  "consents": [ConsentOutput],
  "assignedToAffiliateNumber": "abc123"
}

Fields

NameDescription
externalIdentifier(String)

Supply point identifier.

marketName(String)

Market code of the supply point.

Example

{
  "externalIdentifier": "abc123",
  "marketName": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([LeadsEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": LeadsEdge,
  "totalCount": 1,
  "edgeCount": 1
}

LeadsEdge

A Relay edge containing a Leads and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(Lead)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

LeadsFileAttachmentDownloadPresignedUrlType

Metadata returned when generating a pre-signed download URL for a leads file attachment.

Fields

NameDescription
preSignedUrl(String!)

The pre-signed S3 download URL.

Example

{
  "preSignedUrl": "abc123"
}

LeadsFileAttachmentPresignedPostType

Metadata returned when generating a pre-signed post URL for a leads file attachment.

Fields

NameDescription
bucket(String!)

The S3 bucket.

fields(JSONString!)

The fields to be included in the pre-signed post.

key(String!)

The S3 bucket key.

preSignedUrl(String!)

The pre-signed S3 URL.

Example

{
  "key": "abc123",
  "bucket": "abc123",
  "preSignedUrl": "abc123",
  "fields": {"key": "value"}
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([LeavePropertyProcessConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": LeavePropertyProcessConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

LeavePropertyProcessConnectionTypeEdge

A Relay edge containing a LeavePropertyProcessConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(LeavePropertyProcessType)

The item at the end of the edge

Example

{
  "node": LeavePropertyProcessType,
  "cursor": "abc123"
}

LeavePropertyProcessType

Represents a Leave Property process.

Fields

NameDescription
id(ID)

The ID or the primary key of the lifecycle process.

status(LifecycleSupplyPointProcessStatus)

The status of the process.

supplyPoints(SupplyPointConnectionTypeConnection!)

The supply points associated with the process.

Arguments

after (String)

before (String)

first (Int)

last (Int)

Example

{
  "id": "abc123",
  "status": "PENDING",
  "supplyPoints": SupplyPointConnectionTypeConnection
}

LeaveSupplierCancelled

Output of a LeaveSupplier journey cancellation.

Fields

NameDescription
message(String!)

The message to display to the user on cancellation.

Example

{
  "message": "abc123"
}

LeaveSupplierInstigated

Termination was successfully initiated.

Fields

NameDescription
leaveSupplierProcessId(ID)

The ID of the newly created or existing leave supplier process.

Deprecated

The 'leaveSupplierProcessId' field is deprecated.

Process IDs are deprecated, please use 'number' instead.

- Marked as deprecated on 2025-08-06.
- Scheduled for removal on or after 2025-09-30.

message(String!)

The message to display to the user on termination initiation.

number(ID!)

The number of the newly created or existing leave supplier process.

Example

{
  "number": "abc123",
  "leaveSupplierProcessId": "abc123",
  "message": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([LeaveSupplierProcessConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": LeaveSupplierProcessConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

LeaveSupplierProcessConnectionTypeEdge

A Relay edge containing a LeaveSupplierProcessConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(LeaveSupplierProcessType)

The item at the end of the edge

Example

{
  "node": LeaveSupplierProcessType,
  "cursor": "abc123"
}

LeaveSupplierProcessType

Represents a Leave Supplier process. Conceptually, it contains information related to supply points that are associated with a Leave Supplier journey.

Fields

NameDescription
id(ID)

The ID or the primary key of the lifecycle process.

number(String)

The unique identifier of the process.

status(LifecycleSupplyPointProcessStatus)

The status of the process.

subtype(String)

The subtype of the process.

supplyPoints(SupplyPointConnectionTypeConnection!)

The supply points associated with the process.

Arguments

after (String)

before (String)

first (Int)

last (Int)

Example

{
  "id": "abc123",
  "status": "PENDING",
  "number": "abc123",
  "supplyPoints": SupplyPointConnectionTypeConnection,
  "subtype": "abc123"
}

LeaveSupplierReversed

Output of a LeaveSupplier journey reversal.

Fields

NameDescription
message(String!)

The message to display to the user on reversal.

Example

{
  "message": "abc123"
}

LeaveSupplierUpdated

Leave supplier was successfully updated.

Fields

NameDescription
message(String!)

The message to display to the user on leave supplier update.

Example

{
  "message": "abc123"
}

Fields

NameDescription
externalIdentifier(String)

Supply point external identifier. Empty string if not set.

marketName(String)

Market name for the supply point.

Example

{
  "externalIdentifier": "abc123",
  "marketName": "abc123"
}

LedgerType

Ledgers provide the foundation of Kraken’s bookkeeping functionality. Similar to a bank account, they allow us to keep track of financial activity on a particular Kraken account.

Fields

NameDescription
acceptsPayments(Boolean)

Whether payments can be posted onto this ledger.

affectsAccountBalance(Boolean)

Whether this ledger's balance contributes to the account's balance.

agreements(AgreementConnection)

The charged supply agreements of the ledger.

Arguments

after (String)

before (String)

first (Int)

last (Int)

amountOwedByCustomer(Int)

The amount owed from the customer perspective. A positive value implies the customer owes the business, while a negative amount implies the customer is in credit.

balance(Int)

The current balance on the ledger in minor units of currency.

creditTransferPermissionsData(CreditTransferPermissionsDataType)

Permissions data for credit transfers involving the given ledger.

currentDirectDebitInstructionInvalidatedWithVendor(Boolean)

True if the current direct debit instruction has been invalidated by vendor. False otherwise.

debtLedger(LedgerType)

The debt ledger assigned to this ledger.

id(ID)

Deprecated

The 'ledgerId' field is deprecated.

Please use 'ledgerNumber' instead. This is in the form of 'L-123456789A'

- Marked as deprecated on 2024-10-22.
- Scheduled for removal on or after 2025-06-25.

invoices(InvoiceBillingDocumentConnectionTypeConnection)

An invoice is a bill that contains individual transactions (i.e. charges, credits, payments, and repayments). These may come from any period of time.

Arguments

after (String)

before (String)

excludeExternallyIssued (Boolean)

Exclude invoices that were issued by external systems. Does not apply to legacy bills.

first (Int)

invoiceId (Int)

The id of the invoice.

last (Int)

orderBy (_BillingDocumentsOrderBy)

The order the invoices should be returned in.

ledgerType(String)

The ledger type code.

name(String)

The display name of the ledger.

number(String)

The canonical name of the ledger.

paymentAdequacy(PaymentAdequacyDetailsType)

paymentPreferenceAtTime(PaymentPreferenceUnion)

The customer's preferred payment method at a point in time.

The possible errors that can be raised are:

  • KT-CT-3976: The ledger has no configured payment preference.
  • KT-CT-3977: Ledger was not accepting payments at this time.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

atTime (DateTime!)

The time at which to know the payment preference.

paymentPreferences(PaymentPreferenceConnectionTypeConnection)

The customer's preferred payment methods.

Arguments

after (String)

before (String)

first (Int)

last (Int)

paymentsOutstanding(Int)

The total amount of outstanding payments on this ledger for the current financial year in minor units of currency.

paymentsWithNonConcludedRePresentation(PaymentWithNonConcludedRePresentationConnectionTypeConnection)

Payments with non-concluded re-presentation.

Arguments

after (String)

before (String)

first (Int)

last (Int)

refundRequests(RefundRequestConnectionTypeConnection)

Refund requests for a given ledger.

Arguments

after (String)

before (String)

first (Int)

last (Int)

repaymentRequests(RepaymentRequestConnectionTypeConnection)

Repayment requests for a given ledger.

Arguments

after (String)

before (String)

first (Int)

last (Int)

statements(StatementBillingDocumentConnectionTypeConnection)

A statement is a billing document that contains all entries on a ledger during a period of time. A customer can understand how their ledger's balance has changed by looking at each statement in series.

Arguments

after (String)

before (String)

first (Int)

last (Int)

orderBy (_BillingDocumentsOrderBy)

The order the statements should be returned in.

statementId (Int)

The id of billing document.

supportsInvoices(Boolean)

Is it possible for this ledger to contain invoices.

supportsStatements(Boolean)

Is it possible for this ledger to contain statements.

transactions(TransactionConnectionTypeConnection)

Transactions on the given ledger.

Arguments

after (String)

before (String)

first (Int)

fromDate (Date)

Optional date representing the beginning of the postedDate range filter. This date value is inclusive.

last (Int)

orderBy (TransactionsOrderBy)

The order in which to return the transactions.

toDate (Date)

Optional date representing the end of the postedDate range filter. This date value is exclusive.

transactionTypes ([TransactionTypeFilter])

Include only these specific transaction types in the result.

usablePaymentInstructions(PaymentInstructionConnectionTypeConnection)

The usable payment instructions for this ledger.

Arguments

after (String)

before (String)

first (Int)

last (Int)

usableAt (DateTime)

The time at which the payment instructions should be usable.

Example

{
  "id": "abc123",
  "name": "abc123",
  "number": "abc123",
  "ledgerType": "abc123",
  "balance": 1,
  "amountOwedByCustomer": 1,
  "affectsAccountBalance": true,
  "statements": StatementBillingDocumentConnectionTypeConnection,
  "invoices": InvoiceBillingDocumentConnectionTypeConnection,
  "transactions": TransactionConnectionTypeConnection,
  "repaymentRequests": RepaymentRequestConnectionTypeConnection,
  "refundRequests": RefundRequestConnectionTypeConnection,
  "acceptsPayments": true,
  "paymentAdequacy": PaymentAdequacyDetailsType,
  "creditTransferPermissionsData": CreditTransferPermissionsDataType,
  "paymentPreferences": PaymentPreferenceConnectionTypeConnection,
  "paymentPreferenceAtTime": PreferredInstruction,
  "debtLedger": LedgerType,
  "agreements": AgreementConnection,
  "usablePaymentInstructions": PaymentInstructionConnectionTypeConnection,
  "supportsStatements": true,
  "supportsInvoices": true,
  "currentDirectDebitInstructionInvalidatedWithVendor": true,
  "paymentsWithNonConcludedRePresentation": PaymentWithNonConcludedRePresentationConnectionTypeConnection,
  "paymentsOutstanding": 1
}

LegacyItemProfileType

Represents the characteristics and configuration of an ordered item.

Fields

NameDescription
characteristics(JSONString)

The characteristic values for this item profile.

Example

{
  "characteristics": {"key": "value"}
}

LegacyOrderDetailsType

Represents the details of an Order.

Fields

NameDescription
order(LegacyOrderType)

The order details.

The possible errors that can be raised are:

  • KT-CT-13101: Order not found.
  • KT-CT-1113: Disabled GraphQL field requested.

resources([LegacyOrderResource])

The resources associated with the order.

The possible errors that can be raised are:

  • KT-CT-13101: Order not found.
  • KT-CT-1113: Disabled GraphQL field requested.

status(OrderStatus)

The current status of the order.

The possible errors that can be raised are:

  • KT-CT-13101: Order not found.
  • KT-CT-1113: Disabled GraphQL field requested.

Example

{
  "status": "PENDING"
}

LegacyOrderItemType

Represents an item being ordered.

Fields

NameDescription
code(NonEmptyString)

The code identifying the item.

marketData(JSONString)

Market-specific data for the item.

profile(LegacyItemProfileType)

The profile containing characteristics of the item.

Example

{
  "profile": LegacyItemProfileType,
  "marketData": {"key": "value"},
  "code": NonEmptyString
}

LegacyOrderLineDateRangeType

Represents a period defined by specific start and end dates.

Fields

NameDescription
end(DateTime)

The end date and time of the period. Null indicates an infinite/rolling period.

start(DateTime!)

The start date and time of the period.

Example

{
  "start": "2020-01-01T00:00:00.000Z",
  "end": "2020-01-01T00:00:00.000Z"
}

LegacyOrderLineDurationType

Represents a period defined by duration in seconds.

Fields

NameDescription
duration(Float!)

The duration in seconds.

Example

{
  "duration": 1.0
}

LegacyOrderLineType

Represents a line item in an order.

Fields

NameDescription
item(LegacyOrderItemType)

The item being ordered.

period(LegacyOrderLinePeriodType)

The period for which this order line is valid. Can be a range or a duration.

target(AccountType)

The target customer for this order line.

terms([TermInterface])

The terms applicable to this order line.

Example


LegacyOrderResource

Represents a resource associated with an order.

Fields

NameDescription
resourceIdentifier(NonEmptyString)

The unique identifier of the resource.

resourceType(NonEmptyString)

The type of the resource.

Example

{
  "resourceType": NonEmptyString,
  "resourceIdentifier": NonEmptyString
}

LegacyOrderType

Represents an order in the system.

Fields

NameDescription
customer(LegacyOrderCustomerType)

The customer who placed the order.

identifier(NonEmptyString)

Unique identifier for the order.

lines([LegacyOrderLineType])

The order lines in this order.

orderedAt(DateTime)

The date and time when the order was placed.

sale(SalesRecordType)

The sales record associated with this order, if any.

source(String)

The source offering that generated this order.

terms([TermInterface])

The terms applicable to this order.

Example

{
  "identifier": NonEmptyString,
  "customer": AccountType,
  "lines": [LegacyOrderLineType],
  "orderedAt": "2020-01-01T00:00:00.000Z",
  "terms": TermInterface,
  "sale": KrakenDrivenSalesInfoType,
  "source": "abc123"
}

LegacyProcessOrderOutput

Output type for the result of processing an order.

Fields

NameDescription
identifier(NonEmptyString)

The unique identifier of the processed order.

resources([LegacyOrderResource!])

The resources associated with the processed order.

status(OrderStatus)

The status of the order processing.

Example

{
  "status": "PENDING",
  "identifier": NonEmptyString
}

Fields

NameDescription
joinSupplierProcesses(JoinSupplierProcessConnectionTypeConnection)

List of JoinSupplierProcess for an account.

Arguments

after (String)

before (String)

first (Int)

last (Int)

leavePropertyProcesses(LeavePropertyProcessConnectionTypeConnection)

List of LeavePropertyProcess for an account.

Arguments

after (String)

before (String)

first (Int)

last (Int)

leaveSupplierProcesses(LeaveSupplierProcessConnectionTypeConnection)

List of LeaveSupplierProcess for an account.

Arguments

after (String)

before (String)

first (Int)

last (Int)

occupyPropertyProcesses(OccupyPropertyProcessConnectionTypeConnection)

List of OccupyPropertyProcess for an account.

Arguments

after (String)

before (String)

first (Int)

last (Int)

Example


LifecycleType

Represents the lifecycle of an offering.

Fields

NameDescription
activatedAt(DateTime)

DateTime when the offering was activated.

code(String!)

Unique lifecycle code.

maxVersion(Int!)

Maximum version number reached.

previousOffering(ID)

Identifier of the previous version of this offering.

status(CatalogComponentStatus!)

Current status of the offering.

version(Int!)

Current version of the offering.

Example

{
  "code": "abc123",
  "version": 1,
  "maxVersion": 1,
  "previousOffering": "abc123",
  "status": "DRAFT",
  "activatedAt": "2020-01-01T00:00:00.000Z"
}

LineCommonError

A base error type. Should be used for general application or lower level errors.

Fields

NameDescription
field(String)

The field that for which this error should be associated.

message(String!)

The error message to display to the user.

Example

{
  "message": "abc123",
  "field": "abc123"
}

LineEmoji

A LINE specific emoji object. refs: https://developers.line.biz/en/reference/messaging-api/#text-message

Fields

NameDescription
emojiId(String!)

The emoji id.

index(Int!)

The location of the emoji in the message.

length(Int)

The length of the emoji string placeholder.

productId(String!)

The product id.

Example

{
  "index": 1,
  "length": 1,
  "productId": "abc123",
  "emojiId": "abc123"
}

Fields

NameDescription
id(ID!)

Example

{
  "id": "abc123"
}

LineLinkRedirectResponse

Link Successful. Complete link process with LINE.

Fields

NameDescription
redirectUrl(String!)

Example

{
  "redirectUrl": "abc123"
}

Fields

NameDescription
keywords([String!]!)

Keywords describing the sticker.

packageId(String!)

Sticker package id.

resourceType(String!)

Sticker resource type.

stickerId(String!)

Sticker id.

text(String!)

Text used to customize some stickers.

Example

{
  "packageId": "abc123",
  "stickerId": "abc123",
  "resourceType": "abc123",
  "keywords": "abc123",
  "text": "abc123"
}

Fields

NameDescription
displayContent(String!)

The display content.

emojis([LineEmoji!])

The emojis in the message.

Example

{
  "displayContent": "abc123",
  "emojis": [LineEmoji]
}

Fields

NameDescription
message(String!)

Example

{
  "message": "abc123"
}

LinkAccountToBusiness

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11104: Business role already allocated.
  • KT-CT-11105: Business role already allocated.
  • KT-CT-11106: Unauthorized.
  • KT-CT-11107: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
business(BusinessType)

The business the account was linked to.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "business": BusinessType
}

LinkActionType

An action which navigates to any URL.

Fields

NameDescription
id(ID)

Unique identifier of the object.

typeName(String)

The name of the action object's type.

typename(String)

The name of the object's type.

url(String!)

The URL to navigate to.

Example

{
  "typeName": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "url": "abc123"
}

LinkTokenNotFound

Returned when no LineAccountLink record matching the parameters exists.

Fields

NameDescription
type(LineLinkErrorType!)

The type of error that occurred.

Example

{
  "type": "NO_MATCHING_LINE_LINK"
}

Fields

NameDescription
activeFrom(DateTime!)

activeTo(DateTime)

id(ID!)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

service(LinkedServiceService!)

Example

{
  "id": "abc123",
  "service": "FRESH",
  "activeFrom": "2020-01-01T00:00:00.000Z",
  "activeTo": "2020-01-01T00:00:00.000Z",
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
averageMonthlyCharge(Int)

The combined average montly cost for all markets based on usage.

balanceAdjustment(Int)

Suggested temporary adjustment to ongoing usage amount to cover debt or overpayment.

consumption(ConsumptionBreakdownConnectionTypeConnection)

Breakdown of customer's estimated or real usage per market and per month.

Arguments

after (String)

before (String)

first (Int)

last (Int)

currentBalance(Int)

The balance the ledger has at the time of review.

existingMonthlyAmount(Int)

The amount the customer is paying monthly at the time of the review.

reviewedOn(Date)

The date that we used to calculate the review of the ledger.

suggestedNewMonthlyAmount(Int)

The suggested monthly payment amount in minor currency following the payment adequacy review.

targetBalance(Int)

The balance we expect the ledger to have at the end period of the review.

Example

{
  "suggestedNewMonthlyAmount": 1,
  "consumption": ConsumptionBreakdownConnectionTypeConnection,
  "averageMonthlyCharge": 1,
  "existingMonthlyAmount": 1,
  "balanceAdjustment": 1,
  "currentBalance": 1,
  "targetBalance": 1,
  "reviewedOn": "2020-01-01"
}

LoyaltyCardType

A loyalty card.

Fields

NameDescription
id(ID!)

number(String)

The number of the loyalty card.

scheme(String)

The scheme of the loyalty card.

status(String)

The status of the loyalty card.

Example

{
  "id": "abc123",
  "scheme": "abc123",
  "number": "abc123",
  "status": "abc123"
}

LoyaltyPointLedgerEntryType

A Loyalty Point ledger entry.

Fields

NameDescription
accountNumber(String)

The account number associated with the entry.

balanceBroughtForward(String)

Equal to the balance_carried_forward from the previous ledger entry or zero if this is the first one.

balanceCarriedForward(String)

Equal to the balance_brought_forward plus or minus the value depending on the ledger_type.

id(ID!)

idempotencyKey(UUID)

A unique idempotency key for the operation.

ledgerType(String)

The LedgerEntryType. Either CHARGE or CREDIT.

postedAt(DateTime)

The date the points were added to the ledger.

reasonCode(String)

The reason the entry was being added.

value(String)

The value of the charge or credit.

Example

{
  "id": "abc123",
  "ledgerType": "abc123",
  "value": "abc123",
  "balanceBroughtForward": "abc123",
  "balanceCarriedForward": "abc123",
  "reasonCode": "abc123",
  "idempotencyKey": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "postedAt": "2020-01-01T00:00:00.000Z",
  "accountNumber": "abc123"
}

Fields

NameDescription
isEligible(Boolean)

Whether the account is eligible to join the loyalty points program.

primaryIneligibilityReason(String)

The primary reason for ineligibility, if any.

Example

{
  "isEligible": true,
  "primaryIneligibilityReason": "abc123"
}

MarkPrintBatchAsProcessed

Mark a closed print batch as Processed

The possible errors that can be raised are:

  • KT-CT-9011: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

printBatch(PrintBatchType)

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
acceptedAt(DateTime)

code(String)

The code of the created quote.

quotedSupplyPoints(MarketSupplyQuotedSupplyPointConnectionTypeConnection)

List of quoted supply points.

Arguments

after (String)

before (String)

first (Int)

last (Int)

requestedAt(DateTime)

termsAndConditions(TermsAndConditionsConnectionTypeConnection)

List of terms and conditions applicable to the quote.

Arguments

after (String)

before (String)

first (Int)

last (Int)

Example

{
  "acceptedAt": "2020-01-01T00:00:00.000Z",
  "requestedAt": "2020-01-01T00:00:00.000Z",
  "code": "abc123",
  "quotedSupplyPoints": MarketSupplyQuotedSupplyPointConnectionTypeConnection,
  "termsAndConditions": TermsAndConditionsConnectionTypeConnection
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([MarketSupplyQuotedProductConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": MarketSupplyQuotedProductConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

MarketSupplyQuotedProductConnectionTypeEdge

A Relay edge containing a MarketSupplyQuotedProductConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(MarketSupplyQuotedProductType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

MarketSupplyQuotedProductType

A product quoted for a supply point.

Fields

NameDescription
clientParams(JSONString)

A JSON object containing client parameters on the quoted product.

id(ID!)

product(SupplyProductType)

The product associated with the quoted product.

wasSelected(Boolean!)

Example

{
  "id": "abc123",
  "wasSelected": true,
  "product": SupplyProductType,
  "clientParams": {"key": "value"}
}

MarketSupplyQuotedSupplyPointConnectionTypeConnection

Pagination for quoted supply points.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([MarketSupplyQuotedSupplyPointConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": MarketSupplyQuotedSupplyPointConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

MarketSupplyQuotedSupplyPointConnectionTypeEdge

A Relay edge containing a MarketSupplyQuotedSupplyPointConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(MarketSupplyQuotedSupplyPointType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

MarketSupplyQuotedSupplyPointType

A supply point quoted as part of a quote request.

Fields

NameDescription
clientParams(JSONString)

A JSON object containing client parameters on the quoted product.

id(ID)

The ID of the quoted supply point.

identifier(String)

The identifier of the quoted supply point, if one exists.

marketName(String)

The market this supply point belongs to.

quotedProducts(MarketSupplyQuotedProductConnectionTypeConnection)

Details of all products quoted for this supply point.

Arguments

after (String)

before (String)

first (Int)

last (Int)

supplyPoint(SupplyPointType)

The supply point being quoted.

Example

{
  "marketName": "abc123",
  "id": "abc123",
  "identifier": "abc123",
  "quotedProducts": MarketSupplyQuotedProductConnectionTypeConnection,
  "supplyPoint": SupplyPointType,
  "clientParams": {"key": "value"}
}

Fields

NameDescription
errors([ErrorType])

A list of any errors that occurred while running this mutation.

token(String)

A Kraken Token that can be used to authenticate to the API, masquerading as the desired user.

Example

{
  "token": "abc123",
  "errors": [ErrorType]
}

Fields

NameDescription
amount(Int)

The maximum amount available to be requested as a refund.

reasonToRecommendAmount(MaximumRefundReasonChoices)

The reason why a specific amount is the maximum available to be requested as a refund.

recommendedBalance(Int)

The recommended minimum balance an account should have when asking for a refund.

Example

{
  "amount": 1,
  "reasonToRecommendAmount": "MAX_AVAILABLE_AMOUNT",
  "recommendedBalance": 1
}

MeasurementConnection

Pagination for measurements.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([MeasurementEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": MeasurementEdge,
  "totalCount": 1,
  "edgeCount": 1
}

MeasurementEdge

A Relay edge containing a Measurement and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(MeasurementInterface)

The item at the end of the edge

Example

{
  "node": MeasurementInterface,
  "cursor": "abc123"
}

Fields

NameDescription
metaData(MeasurementsMetadataOutput)

This type will return more granular data about the measurement.

readAt(DateTime!)

The datetime the measurement was taken.

source(String!)

The data source of the measurement.

unit(String!)

The unit of the measurement.

value(Decimal!)

The value of the measurement.

Example

{
  "source": "abc123",
  "metaData": MeasurementsMetadataOutput,
  "value": "1.0",
  "unit": "abc123",
  "readAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
extras([ExtrasOutput])

Extras relating to the parent measurement node.

statistics([StatisticOutput])

Statistics relating to the parent measurement node.

utilityFilters(UtilityFiltersOutput)

The source information relating to the parent measurement node.

Example

{
  "utilityFilters": ElectricityFiltersOutput,
  "statistics": [StatisticOutput],
  "extras": [ExtrasOutput]
}

Fields

NameDescription
channel(Channel!)

The channel that the message was sent through.

dispatchedAt(DateTime)

The date/time that Kraken dispatched the message to the vendor.

failedAt(DateTime)

The date/time that the message was confirmed as having failed to send.

Example

{
  "channel": "EMAIL",
  "dispatchedAt": "2020-01-01T00:00:00.000Z",
  "failedAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([MessageEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": MessageEdge,
  "totalCount": 1,
  "edgeCount": 1
}

MessageEdge

A Relay edge containing a Message and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(Message)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

Fields

NameDescription
key(String!)

The key for the metadata.

value(JSONString)

The metadata value.

Example

{
  "key": "abc123",
  "value": {"key": "value"}
}

Fields

NameDescription
deviceType(String)

The type of MFA device.

isConfirmed(Boolean)

Whether the MFA device is confirmed or not.

Example

{
  "deviceType": "abc123",
  "isConfirmed": true
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([MissedPaymentsConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": MissedPaymentsConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

MissedPaymentsConnectionTypeEdge

A Relay edge containing a MissedPaymentsConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(MissedPaymentsType)

The item at the end of the edge

Example

{
  "node": MissedPaymentsType,
  "cursor": "abc123"
}

Fields

NameDescription
amountDue(Int)

The amount due and missing (pence).

amountPayable(Int)

The full amount expected for this payment (pence).

daysOverdue(Int)

Number of days this payment is overdue.

payableDate(Date)

The date this payment is due.

Example

{
  "amountDue": 1,
  "amountPayable": 1,
  "payableDate": "2020-01-01",
  "daysOverdue": 1
}

ModifyMeter

Modify a meters' details

The possible errors that can be raised are:

  • KT-GB-11001: Could not validate meter.
  • KT-GB-11005: Could not modify meter.
  • KT-GB-11006: Water meter cannot be found with the provided identifiers.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
meter(WaterMeterType)

The meter to modify.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "meter": WaterMeterType
}

MoveInCreateCustomer

Create new customer who just moved in Kraken-serviced area.

The possible errors that can be raised are:

  • KT-GB-5416: Invalid data.
  • KT-GB-6610: We're sorry but we can't communicate with our address database right now to look up your address. Please try again.
  • KT-CT-5450: Password is invalid.
  • KT-CT-4111: Unable to use given email address.
  • KT-CT-10337: Prechecks have failed.
  • KT-CT-6632: Property is assessed.
  • KT-GB-6637: Unable to process the move-in due to billing issues.
  • KT-CT-6425: Unable to create the meter reading.
  • KT-CT-4642: Unable to quote for the provided supply point.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
accountNumber(String!)

The account number we created.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountNumber": "abc123"
}

MoveOut

The possible errors that can be raised are:

  • KT-GB-6628: Invalid data.
  • KT-GB-6610: We're sorry but we can't communicate with our address database right now to look up your address. Please try again.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
account(AccountType)

The account initiating the move out.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountType
}

MoveToBucket

The possible errors that can be raised are:

  • KT-CT-7612: The Ink conversation was not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
conversation(InkConversation!)

The conversation that was moved to the bucket.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "conversation": InkConversation
}

Fields

NameDescription
allInferredRoutingAttributes([String]!)

All inferred routing attributes for team, location, and team groups (e.g., ['OPERATIONSGROUP.TEAM.TeamA', 'OPERATIONSGROUP.LOCATION.London', 'OPERATIONSGROUP.GROUP_B']). Recommended for IVR usage.

location(TeamLocation!)

Location routing information for the selected team.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

team(Team!)

The next operations team assigned in round-robin sequence.

teamGroups([TeamGroup]!)

All operations team groups that the selected team belongs to.

Example

{
  "possibleErrors": [PossibleErrorType],
  "allInferredRoutingAttributes": "abc123"
}

NotifiableApplicationType

Represents an application that can receive push notifications.

Fields

NameDescription
bundleId(String!)

Bundle ID or package name of the app.

description(String!)

externalProjectId(String!)

Project ID used in push notification delivery service. (Currently: AWS Pinpoint)

externalProvider(NotifiableApplicationExternalProvider!)

id(ID!)

name(String!)

Human readable name for the app.

pushNotificationBindings([PushNotificationBindingType!]!)

service(NotifiableApplicationService!)

Example

{
  "id": "abc123",
  "name": "abc123",
  "bundleId": "abc123",
  "service": "GCM",
  "externalProvider": "PINPOINT",
  "externalProjectId": "abc123",
  "description": "abc123",
  "pushNotificationBindings": PushNotificationBindingType
}

ObtainKrakenJSONWebToken

The unifying approach used to get a Kraken token (JWT: JSON Web Token) with different types of input.

The currently supported inputs are: - account user email/password combination - account user API key - organization live secret key - pre-signed key - refresh token

The possible errors that can be raised are:

  • KT-CT-1135: Invalid data.
  • KT-CT-1134: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
payload(GenericScalar!)

The body payload of the Kraken Token. The same information can be obtained by using JWT decoding tools on the value of the token field.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

refreshExpiresIn(Int)

A Unix timestamp representing the point in time at which the refresh token will expire.

refreshToken(String)

A token that can be used in a subsequent call to obtainKrakenToken to get a new Kraken Token with the same access conditions after the previous one has expired.

token(String!)

The Kraken Token. Can be used in the Authorization header for subsequent calls to the API to access protected resources.

Example

{
  "possibleErrors": [PossibleErrorType],
  "token": "abc123",
  "payload": "abc123" | 1 | 1.0 | true | ["abc123"] | AccountType,
  "refreshToken": "abc123",
  "refreshExpiresIn": 1
}

ObtainLongLivedRefreshToken

Obtain a long-lived refresh token.

This mutation is limited to authorized third-party organizations only.

Account users can only generate short-lived refresh tokens.

The short-lived refresh tokens (for account users) can be obtained from the 'refreshToken' field in 'obtainKrakenToken' mutation.

The possible errors that can be raised are:

  • KT-CT-1120: The Kraken Token has expired.
  • KT-CT-1121: Please use Kraken Token to issue long-lived refresh tokens.
  • KT-CT-1132: Unauthorized.
  • KT-CT-1122: Long-lived refresh tokens can only be issued for account users.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

refreshExpiresIn(Int!)

refreshToken(String)

Example

{
  "possibleErrors": [PossibleErrorType],
  "refreshToken": "abc123",
  "refreshExpiresIn": 1
}

OccupancyPeriodType

An occupancy period for a property.

Fields

NameDescription
accountNumber(String)

Account number associated with this occupancy period.

effectiveFrom(DateTime)

Date the occupancy period is effective from.

effectiveTo(DateTime)

Date the occupancy period is effective to.

id(ID)

The unique ID of the occupancy period.

isOccupier(Boolean)

Whether the account associated with the occupancy period is an occupier account type.

numberOfOccupants(Int)

Number of occupants associated with this occupancy period.

Example

{
  "id": "abc123",
  "effectiveFrom": "2020-01-01T00:00:00.000Z",
  "effectiveTo": "2020-01-01T00:00:00.000Z",
  "isOccupier": true,
  "accountNumber": "abc123",
  "numberOfOccupants": 1
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([OccupyPropertyProcessConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": OccupyPropertyProcessConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

OccupyPropertyProcessConnectionTypeEdge

A Relay edge containing a OccupyPropertyProcessConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(OccupyPropertyProcessType)

The item at the end of the edge

Example

{
  "node": OccupyPropertyProcessType,
  "cursor": "abc123"
}

OccupyPropertyProcessType

Represents a Occupy Property process.

Fields

NameDescription
id(ID)

The ID or the primary key of the lifecycle process.

occupyAt(DateTime!)

status(LifecycleSupplyPointProcessStatus)

The status of the process.

supplyPoints(SupplyPointConnectionTypeConnection!)

The supply points associated with the process.

Arguments

after (String)

before (String)

first (Int)

last (Int)

Example

{
  "id": "abc123",
  "status": "PENDING",
  "occupyAt": "2020-01-01T00:00:00.000Z",
  "supplyPoints": SupplyPointConnectionTypeConnection
}

Fields

NameDescription
createdAt(DateTime)

The date and time when Offer Group was created.

createdBy(ActorType)

The Actor who created the Offer Group.

identifier(ID)

Identifier of the Offer Group.

offers([OfferType])

One or more Offers contained in the Offer Group.

Example

{
  "identifier": "abc123",
  "offers": [OfferType],
  "createdAt": "2020-01-01T00:00:00.000Z",
  "createdBy": ActorType
}

Fields

NameDescription
acceptedAt(DateTime)

The date and time when Offer was accepted.

createdBy(ActorType)

The Actor who created the Offer.

description(String)

Description of the Offer.

identifier(ID)

Identifier of the Offer.

quote(QuoteType_)

The Quote this Offer is related to.

rejectedAt(DateTime)

The date and time when Offer was rejected.

validFrom(DateTime)

The date and time from which the Offer becomes valid.

validTo(DateTime)

The date and time until which the Offer remains valid.

Example

{
  "identifier": "abc123",
  "quote": QuoteType_,
  "description": "abc123",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z",
  "acceptedAt": "2020-01-01T00:00:00.000Z",
  "rejectedAt": "2020-01-01T00:00:00.000Z",
  "createdBy": ActorType
}

OfferingComponentType

Represents a nested offering component within an offering.

Fields

NameDescription
component(OfferingType!)

The offering associated with this component.

identifier(ID!)

Unique identifier of the component.

initialQuantity(Int!)

Initial/default quantity for this component.

maximumQuantity(Int!)

Maximum quantity of this component that can be selected.

minimumQuantity(Int!)

Minimum quantity of this component that can be selected.

Example

{
  "identifier": "abc123",
  "minimumQuantity": 1,
  "maximumQuantity": 1,
  "initialQuantity": 1
}

OfferingType

Represents a product offering in the catalog.

Fields

NameDescription
customerDescription(String!)

Customer-facing description of the offering.

customerName(String!)

Customer-facing name of the offering.

groups([GroupType])

Groups of components with cardinality constraints.

identifier(ID!)

Unique identifier of the offering.

internalName(String!)

Internal name used to identify the offering.

isActive(Boolean!)

Whether this offering is currently active.

isAmendable(Boolean!)

Whether this offering can be amended (only DRAFT offerings).

isDraft(Boolean!)

Whether this offering is in draft status.

isExpired(Boolean!)

Whether this offering has expired.

isFirstDraft(Boolean!)

Whether this is the first draft version (version 1, not yet activated).

isLatestVersion(Boolean!)

Whether this is the latest version of the offering.

isSellable(Boolean!)

Whether this offering can be sold stand-alone.

lifecycle(LifecycleType!)

Lifecycle information for this offering.

offeringComponents([OfferingComponentType])

Nested offering components included in this offering.

productComponents([ProductComponentType])

Product components included in this offering.

tags([TagType])

Tags associated with this offering.

termTemplateComponents([TermTemplateComponentType])

Contract term template components included in this offering.

Example

{
  "identifier": "abc123",
  "internalName": "abc123",
  "customerName": "abc123",
  "customerDescription": "abc123",
  "isSellable": true,
  "isAmendable": true,
  "isExpired": true,
  "isActive": true,
  "isDraft": true,
  "isLatestVersion": true,
  "isFirstDraft": true
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([OnSiteJobsAppointmentActionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": OnSiteJobsAppointmentActionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

OnSiteJobsAppointmentActionConnectionTypeEdge

A Relay edge containing a OnSiteJobsAppointmentActionConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(OnSiteJobsAppointmentActionType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

OnSiteJobsAppointmentActionType

An action linked to an On-Site Jobs Appointment.

Fields

NameDescription
actionTriggerStage(OnSiteJobsAppointmentActionTriggerStage)

The appointment stage at which this action is triggered.

workflowName(String)

The name of the workflow.

workflowStatus(OnSiteJobsWorkflowStatus)

The current status of the workflow.

Example

{
  "actionTriggerStage": "POST_APPOINTMENT_BOOKING",
  "workflowName": "abc123",
  "workflowStatus": "SKIPPED"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([OnSiteJobsAppointmentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": OnSiteJobsAppointmentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

OnSiteJobsAppointmentConnectionTypeEdge

A Relay edge containing a OnSiteJobsAppointmentConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(OnSiteJobsAppointmentType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

Fields

NameDescription
isComplete(Boolean!)

Indicates whether all available appointment slots have been fetched. This is only relevant for booking adapters that support async timeslot fetching. For sync, it will always be True. If false, empty list of slots will be returned.

slots([OnSiteJobsAppointmentSlotType]!)

List of available appointment slots.

Example

{
  "isComplete": true
}

Fields

NameDescription
endDatetime(DateTime!)

The end datetime of the appointment slot.

slotId(UUID!)

The unique identifier for this appointment slot.

startDatetime(DateTime!)

The start datetime of the appointment slot.

Example

{
  "startDatetime": "2020-01-01T00:00:00.000Z",
  "endDatetime": "2020-01-01T00:00:00.000Z",
  "slotId": "500c164d-38c7-4f74-9ac6-be210197e9e4"
}

Fields

NameDescription
agent(OnSiteJobsAgent)

The agent assigned to the appointment.

appointmentActions(OnSiteJobsAppointmentActionConnectionTypeConnection)

A list of actions triggered by this appointment, across stages.

Arguments

after (String)

before (String)

first (Int)

last (Int)

assets(OnSiteJobsAssetConnectionTypeConnection)

A list of assets attached to this request.

Arguments

after (String)

before (String)

first (Int)

last (Int)

cancellationCategory(OnSiteJobsCancellationCategory)

The cancellation category for this appointment.

cancellationSubCategory(String!)

comments(String!)

commsStrategy(OnSiteJobsCommsStrategy)

The communication strategy for this appointment.

createdAt(DateTime!)

deadlineDate(Date)

endAt(DateTime)

externalJobType(String!)

Appointment job type.

Deprecated

The 'externalJobType' field is deprecated.

Please use externalJobTypeMapping instead.

- Marked as deprecated on 2026-03-17.
- Scheduled for removal on or after 2026-04-17.

externalJobTypeMapping(OnSiteJobsExternalJobTypeMappingType)

Mapping of appointment job type value to its human-friendly label.

externalReference(String!)

id(UUID!)

jobDetails(JSONString!)

jobNotes(JSONString!)

krakenWorkCategory(OnSiteJobsWorkCategory)

The work category for this appointment.

preferredStartDate(Date)

startAt(DateTime)

status(OnSiteJobsAppointmentStatus)

The current status of the appointment.

Example

{
  "id": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "externalReference": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "startAt": "2020-01-01T00:00:00.000Z",
  "endAt": "2020-01-01T00:00:00.000Z",
  "preferredStartDate": "2020-01-01",
  "deadlineDate": "2020-01-01",
  "jobDetails": {"key": "value"},
  "jobNotes": {"key": "value"},
  "comments": "abc123",
  "cancellationSubCategory": "abc123",
  "externalJobType": "abc123",
  "krakenWorkCategory": "EXCHANGE",
  "agent": "GENERIC_AGENT",
  "status": "PENDING",
  "commsStrategy": "SEND_ALL",
  "cancellationCategory": "CANCELLED_BY_CUSTOMER"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([OnSiteJobsAssetConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": OnSiteJobsAssetConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

OnSiteJobsAssetConnectionTypeEdge

A Relay edge containing a OnSiteJobsAssetConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(OnSiteJobsAssetType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

OnSiteJobsAssetType

An On-Site Jobs Asset

Fields

NameDescription
additionalDetails(JSONString!)

externalIdentifier(String!)

fuelType(OnSiteJobsAssetFuelType)

The fuel type of the asset.

kind(OnSiteJobsAssetKind!)

The kind of the asset.

status(OnSiteJobsAssetStatus!)

The status of the asset.

supplyPointIdentifier(String)

The internal identifier of the supply point associated with the asset.

Deprecated

The 'supplyPointIdentifier' field is deprecated.

Use 'supplyPointInternalIdentifier' instead. This field is being removed as the underlying model field is being removed.

- Marked as deprecated on 2026-01-16.
- Scheduled for removal on or after 2026-03-01.

supplyPointInternalIdentifier(Int)

Example

{
  "externalIdentifier": "abc123",
  "additionalDetails": {"key": "value"},
  "supplyPointInternalIdentifier": 1,
  "supplyPointIdentifier": "abc123",
  "status": "EXISTING",
  "kind": "METER",
  "fuelType": "ELECTRICITY"
}

OnSiteJobsCheckResultsType

Check results for creating On-Site Jobs requests and appointments.

Fields

NameDescription
appointmentCheckResults([CheckResultType])

Results of appointment checks.

canCreateAppointment(Boolean)

Whether an appointment can be created (overall appointment check is PASS/WARNING).

canCreateRequest(Boolean)

Whether a request can be created (overall request check is PASS/WARNING).

hasAppointmentWarnings(Boolean)

Whether any of the appointment checks have warnings.

hasRequestWarnings(Boolean)

Whether any of the request checks have warnings.

requestCheckResults([CheckResultType])

Results of request checks.

Example

{
  "canCreateRequest": true,
  "canCreateAppointment": true,
  "hasRequestWarnings": true,
  "hasAppointmentWarnings": true
}

OnSiteJobsExternalJobTypeMappingType

Mapping of a job type value to its human-friendly label.

Fields

NameDescription
label(String)

The human-friendly name of the job type.

value(String)

The job type value set on the appointment.

Example

{
  "value": "abc123",
  "label": "abc123"
}

OnSiteJobsJobTypeType

Represents a job type available for on-site jobs requests.

Fields

NameDescription
id(String!)

The unique identifier for the job type.

name(String!)

The human-readable name of the job type.

Example

{
  "id": "abc123",
  "name": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([OnSiteJobsRequestActionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": OnSiteJobsRequestActionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

OnSiteJobsRequestActionConnectionTypeEdge

A Relay edge containing a OnSiteJobsRequestActionConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(OnSiteJobsRequestActionType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

OnSiteJobsRequestActionType

An action linked to an On Site Jobs Request.

Fields

NameDescription
actionTriggerStage(OnSiteJobsRequestActionTriggerStage)

The request stage at which this action is triggered.

workflowName(String)

The name of the workflow.

workflowStatus(Status)

The current status of the workflow.

Example

{
  "actionTriggerStage": "POST_REQUEST_COMPLETION",
  "workflowName": "abc123",
  "workflowStatus": "SKIPPED"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([OnSiteJobsRequestConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": OnSiteJobsRequestConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

OnSiteJobsRequestConnectionTypeEdge

A Relay edge containing a OnSiteJobsRequestConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(OnSiteJobsRequestType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

OnSiteJobsRequestType

An On Site Jobs Request

Fields

NameDescription
account(String)

Request account.

agent(String!)

appointments(OnSiteJobsAppointmentConnectionTypeConnection)

A list of appointments associated to this request.

Arguments

after (String)

before (String)

first (Int)

last (Int)

assets(OnSiteJobsAssetConnectionTypeConnection)

A list of assets attached to this request.

Arguments

after (String)

before (String)

first (Int)

last (Int)

comment(String!)

createdBy(Int)

The ID of the support user who created the request.

externalReference(String!)

id(UUID!)

isEmergency(Boolean!)

marketSupplyPoints(SupplyPointConnectionTypeConnection)

List of supply points on request.

Arguments

after (String)

before (String)

first (Int)

last (Int)

overallActionsStatus(Status)

The overall priority status of all actions linked to the request and its appointments.

property(PropertyType)

Request property.

reason(String!)

requestActions(OnSiteJobsRequestActionConnectionTypeConnection)

A list of actions attached directly to this request.

Arguments

after (String)

before (String)

first (Int)

last (Int)

status(OnSiteJobsRequestStatus)

Request status.

subReason(String!)

Example

{
  "id": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "reason": "abc123",
  "subReason": "abc123",
  "isEmergency": true,
  "externalReference": "abc123",
  "agent": "abc123",
  "comment": "abc123",
  "account": "abc123",
  "marketSupplyPoints": SupplyPointConnectionTypeConnection,
  "property": PropertyType,
  "status": "PENDING",
  "overallActionsStatus": "SKIPPED",
  "requestActions": OnSiteJobsRequestActionConnectionTypeConnection,
  "createdBy": 1
}

Fields

NameDescription
id(ID)

ID for the Operations Team.

name(String)

Name for the Operations Team.

Example

{
  "id": "abc123",
  "name": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([OpportunitiesEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": OpportunitiesEdge,
  "totalCount": 1,
  "edgeCount": 1
}

OpportunitiesEdge

A Relay edge containing a Opportunities and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(OpportunityOutput)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

Fields

NameDescription
category(OpportunityAttachmentCategory)

Attachment category.

filename(String)

Attachment filename.

id(ID)

Attachment ID.

Example

{
  "id": "abc123",
  "category": "LEAD_FILE",
  "filename": "abc123"
}

Fields

NameDescription
expiresAt(DateTime)

The date and time the file attachment will expire.

presignedUrl(String)

Presigned URL for the file attachment.

Example

{
  "presignedUrl": "abc123",
  "expiresAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
assignedToAffiliateNumber(String)

The affiliate's name this opportunity is assigned to.

assignedToTeam(String)

Team assigned to this opportunity.

assignedToUser(String)

User assigned to this opportunity.

attachments([OpportunityAttachment])

Attachments for the opportunity.

consents([ConsentOutput])

List of consents for the opportunity.

email(String)

Lead legal contact email.

extraDetailItems([ExtraDetail])

Extra details about the opportunity as key/value pairs.

extraDetails(JSONString)

Extra details about the opportunity.

Deprecated

The 'extraDetails' field is deprecated.

Use `extraDetailsItems` instead, which provides a structured key/value format.

- Marked as deprecated on 2026-01-14.
- Scheduled for removal on or after 2026-07-14.

funnel(SalesFunnel)

The sales funnel this opportunity is in.

leadNumber(String)

Lead number.

leadType(String)

Lead type.

name(String)

Lead legal name.

notes(String)

Notes for the opportunity.

number(String)

Opportunity number.

offerGroupId(String)

Offer group ID.

opportunityAddress(AddressOutput)

Opportunity address.

opportunityId(ID)

Opportunity ID.

Deprecated

The 'opportunityId' field is deprecated.

Use `number` instead.

- Marked as deprecated on 2025-12-16.
- Scheduled for removal on or after 2026-02-16.

opportunityRichAddress(RichAddressType)

Opportunity rich address.

phoneNumber(String)

Lead legal contact phone number.

productOffering(OfferingType)

The product offering of the opportunity.

productOfferingId(String)

Product offering ID.

salesChannel(String)

Sales channel.

stage(String)

Current stage in a funnel.

supplyPoints([LeadSupplyPointType])

List of supply points associated with the opportunity.

Arguments

input (LeadSupplyPointFiltersInput)

Input fields for retrieving supply points by market.

Example

{
  "opportunityId": "abc123",
  "leadNumber": "abc123",
  "leadType": "abc123",
  "name": "abc123",
  "email": "abc123",
  "phoneNumber": "abc123",
  "number": "abc123",
  "stage": "abc123",
  "extraDetails": {"key": "value"},
  "opportunityRichAddress": RichAddressType,
  "salesChannel": "abc123",
  "assignedToTeam": "abc123",
  "assignedToUser": "abc123",
  "productOfferingId": "abc123",
  "offerGroupId": "abc123",
  "consents": [ConsentOutput],
  "notes": "abc123",
  "assignedToAffiliateNumber": "abc123"
}

Fields

NameDescription
market(String)

The market for the Product.

productCharacteristics(GenericScalar)

The characteristics of the product.

productCode(String)

The code of the Product.

productIdentifier(String)

The UUID for the Product.

productOfferingIdentifier(String)

The UUID for the Product Offering.

Example

{
  "productOfferingIdentifier": "abc123",
  "productIdentifier": "abc123",
  "productCode": "abc123",
  "productCharacteristics": "abc123" | 1 | 1.0 | true | ["abc123"] | AccountType,
  "market": "abc123"
}

Fields

NameDescription
account(AccountType)

If known, this is the account that a call is about. For inbound calls, we attempt to identify the account based on the phone number of the incoming call. For outbound calls, the account will be automatically set if the call was initiated from an account page. For all call types, the account can be updated, for example to correct a misidentification of an incoming call.

id(ID!)

The ID of the call.

metadata([CallMetadataItemType]!)

Metadata related to the call, for example metrics or data passed via an interactive voice response (IVR).

Example

{
  "id": "abc123",
  "account": AccountType
}

Fields

NameDescription
category(AppSessionOutcomeCategory)

reason(String)

type(AppSessionOutcomeType!)

Example

{
  "type": "SALE",
  "category": "SUCCESS",
  "reason": "abc123"
}

Fields

NameDescription
description(String!)

extraInfoFields([String!])

id(ID!)

internalCode(String!)

isTemporary(Boolean)

Example

{
  "id": "abc123",
  "description": "abc123",
  "internalCode": "abc123",
  "isTemporary": true,
  "extraInfoFields": ["abc123"]
}

PageInfo

The Relay compliant PageInfo type, containing data necessary to paginate this connection.

Fields

NameDescription
endCursor(String)

When paginating forwards, the cursor to continue.

hasNextPage(Boolean!)

When paginating forwards, are there more items?

hasPreviousPage(Boolean!)

When paginating backwards, are there more items?

startCursor(String)

When paginating backwards, the cursor to continue.

Example

{
  "hasNextPage": true,
  "hasPreviousPage": true,
  "startCursor": "abc123",
  "endCursor": "abc123"
}

Fields

NameDescription
address(String!)

Address.

addressId(String!)

Address ID.

Example

{
  "addressId": "abc123",
  "address": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([PartialAddressesConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PartialAddressesConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PartialAddressesConnectionTypeEdge

A Relay edge containing a PartialAddressesConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(PartialAddressMatchType)

The item at the end of the edge

Example

{
  "node": PartialAddressMatchType,
  "cursor": "abc123"
}

PauseCollectionProcess

Manually pause a collection process.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11201: No Collection Process Records associated with id.
  • KT-CT-11214: Invalid pause length for collection process.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
collectionProcessPaused(PauseCollectionProcessOutput)

Collection process pause output.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
pauseRecords([CollectionProcessPauseStatusRecord])

Pause records on the collection process.

Example

{
  
}

PauseDunning

Pause the dunning process for an account.

The possible errors that can be raised are:

  • KT-CT-4178: No account found with given account number.
  • KT-CT-11301: Account not in a dunning process for the given path name.
  • KT-CT-11302: No active dunning process found.
  • KT-CT-11303: Multiple active dunning processes found.
  • KT-CT-11304: Dunning pause process failed verifying the dates.
  • KT-CT-11305: Pausing the dunning process failed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
pauseCreated(Boolean)

Whether the pause has been successfully created.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "pauseCreated": true
}

Payment

A payment from the customer to the supplier.

Fields

NameDescription
accountNumber(String)

Unique identifier of the account the transaction belongs to.

amount(Int)

Gross amount including tax (when payable). Refer to the amounts field for a breakdown of this information.

Deprecated

The 'amount' field is deprecated.

Use `amounts` instead for a breakdown of the relevant net, tax, and gross amounts.

- Marked as deprecated on 2023-12-06.
- Scheduled for removal on or after 2024-06-01.

amounts(TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

balanceCarriedForward(Int)

The customer's resulting balance after this transaction has been applied, in the smallest unit of currency.

billingDocumentIdentifier(ID)

The unique identifier for the most recent billing document linked with the transaction.Note: a transaction may be linked with multiple documents, but this field will only return the identifier for the most recent billing document.

createdAt(DateTime)

The date time when the transaction is created.

hasStatement(Boolean)

Returns True if the transaction is linked with a statement.

id(ID)

Unique identifier for the transaction.

isAccountCharge(Boolean)

Deprecated.

Deprecated

The 'isAccountCharge' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isAccountPayment(Boolean)

Deprecated.

Deprecated

The 'isAccountPayment' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isCredit(Boolean)

Deprecated.

Deprecated

The 'isCredit' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isHeld(Boolean)

Whether the statement this transaction is on has been held. A held statement is not sent to a customer automatically, but is instead marked for manual attention by operations staff. Returns False if a statement is not linked with the transaction.

isIssued(Boolean)

Whether this transaction has been issued on any billing document.Note: Look for the most recently issued transaction instead of looking through all transactions as some accounts may have initial transactions that were not issued.This will return False if the transaction is not associated with any billing documents.

isLateFailedPayment(Boolean!)

Whether a payment has been reversed due to a late failure.Sometimes a payment is marked cleared, only for Kraken to be notified days/weeks later that the payment has failed.

isReversed(Boolean!)

note(String)

Returns the note field value for the transaction, which contains additional info.

paymentTransactionType(AccountPaymentTransactionTypeChoices)

The transaction type of the payment.

postedDate(Date)

Date when the transaction was posted to the account.

reasonCode(String)

Returns the reason.

statementId(ID)

Returns None if a statement is not linked with the transaction.

Deprecated

The 'statementId' field is deprecated.

Use `billingDocumentIdentifier` instead.

- Marked as deprecated on 2023-11-30.
- Scheduled for removal on or after 2024-06-01.

title(String)

Human-readable title describing the transaction.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "accountNumber": "abc123",
  "amount": 1,
  "amounts": TransactionAmountType,
  "balanceCarriedForward": 1,
  "isCredit": true,
  "isAccountCharge": true,
  "isAccountPayment": true,
  "isHeld": true,
  "isIssued": true,
  "title": "abc123",
  "billingDocumentIdentifier": "abc123",
  "statementId": "abc123",
  "isReversed": true,
  "hasStatement": true,
  "note": "abc123",
  "reasonCode": "abc123",
  "isLateFailedPayment": true,
  "paymentTransactionType": "DD_FIRST_COLLECTION"
}

PaymentAdequacyChangeType

An applied Payment Adequacy review that updated the recurring payment schedule.

Fields

NameDescription
appliedDate(DateTime)

When the Payment Adequacy review was applied.

newPaymentAmount(Int)

New payment amount in minor currency after Payment Adequacy was applied.

previousPaymentAmount(Int)

Previous payment amount in minor currency before Payment Adequacy was applied.

Example

{
  "appliedDate": "2020-01-01T00:00:00.000Z",
  "previousPaymentAmount": 1,
  "newPaymentAmount": 1
}

PaymentAdequacyDetailsType

Payment adequacy adjusts fixed payment schedules to maintain a healthy ledger balance over a year.

Fields

NameDescription
isCurrentlyExempt(Boolean)

This ledger will be exempt from default Payment Adequacy. This may mean that it is completely exempt, or handled with special rules.

latestAppliedPaymentAdequacyChange(PaymentAdequacyChangeType)

The most recent Payment Adequacy review that has been applied to this ledger, or null if no review has been applied.

Example

{
  "isCurrentlyExempt": true,
  "latestAppliedPaymentAdequacyChange": PaymentAdequacyChangeType
}

Fields

NameDescription
fingerprint(String)

Fingerprint.

isFound(Boolean)

Returns True if the fingerprint exists, False otherwise.

isRiskListed(Boolean)

Returns True if the fingerprint is risk-listed, False otherwise.

Example

{
  "fingerprint": "abc123",
  "isFound": true,
  "isRiskListed": true
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([PaymentForecastConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentForecastConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentForecastConnectionTypeEdge

A Relay edge containing a PaymentForecastConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(PaymentForecastType)

The item at the end of the edge

Example

{
  "node": PaymentForecastType,
  "cursor": "abc123"
}

Fields

NameDescription
amount(Int)

date(Date)

method(ScheduleType)

The payment method used for the forecasted payment.

paymentNumber(Int)

Example

{
  "paymentNumber": 1,
  "date": "2020-01-01",
  "amount": 1,
  "method": "BACS_TRANSFER"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([PaymentInstructionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentInstructionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentInstructionConnectionTypeEdge

A Relay edge containing a PaymentInstructionConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(PaymentInstructionType)

The item at the end of the edge

Example

{
  "node": PaymentInstructionType,
  "cursor": "abc123"
}

Fields

NameDescription
accountUser(AccountUserType)

The account user who is an owner of this payment instruction.

business(BusinessType)

The business who is an owner of this payment instruction.

Example

{
  "accountUser": AccountUserType,
  "business": BusinessType
}

PaymentInstructionType

Payment Instructions

Fields

NameDescription
accountHolder(String!)

accountType(String)

bankCode(String)

cardExpiryMonth(Int)

cardExpiryYear(Int)

cardNumber(String!)

cardPaymentNetwork(String)

cardType(String)

iban(String!)

id(ID!)

instructionType(String!)

maskedAccountIdentifier(String)

A masked reference to a recurring payment method.

owners([PaymentInstructionOwnerType])

The owners of the financial account this instruction represents.

sortCode(String!)

status(String!)

supplementaryLedger(SupplementaryLedgerType)

The supplementary ledger for this payment instruction.

validFrom(DateTime!)

vendor(String!)

Example

{
  "id": "abc123",
  "status": "abc123",
  "sortCode": "abc123",
  "iban": "abc123",
  "accountHolder": "abc123",
  "instructionType": "abc123",
  "cardPaymentNetwork": "abc123",
  "cardExpiryMonth": 1,
  "cardExpiryYear": 1,
  "supplementaryLedger": SupplementaryLedgerType,
  "bankCode": "abc123",
  "accountType": "abc123",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "vendor": "abc123",
  "cardNumber": "abc123",
  "cardType": "abc123",
  "maskedAccountIdentifier": "abc123",
  "owners": [PaymentInstructionOwnerType]
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([PaymentPlanConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentPlanConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentPlanConnectionTypeEdge

A Relay edge containing a PaymentPlanConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(PaymentPlanType)

The item at the end of the edge

Example

{
  "node": PaymentPlanType,
  "cursor": "abc123"
}

PaymentPlanPaymentType

An object that represents a planned payment for a payment plan.

Fields

NameDescription
amount(Int!)

payableDate(Date!)

paymentType(String)

Example

{
  "payableDate": "2020-01-01",
  "amount": 1,
  "paymentType": "abc123"
}

PaymentPlanType

An object that represents a payment plan.

Fields

NameDescription
acceptedAt(DateTime)

account(AccountType!)

id(ID!)

initialScheduleType(String!)

ledgerNumber(String)

The ledger number for this payment plan or None if one does not exist.

nextPayment(PaymentPlanPaymentType)

The next planned payment for this payment plan.

offerExpiresAt(DateTime)

offeredAt(DateTime)

payments([PaymentPlanPaymentType!]!)

status(String!)

strategyDisplayName(String)

The display name of the strategy used for this payment plan or None if one does not exist.

strategyName(String!)

updatedAt(DateTime!)

Example

{
  "id": "abc123",
  "account": AccountType,
  "initialScheduleType": "abc123",
  "strategyName": "abc123",
  "status": "abc123",
  "offeredAt": "2020-01-01T00:00:00.000Z",
  "offerExpiresAt": "2020-01-01T00:00:00.000Z",
  "acceptedAt": "2020-01-01T00:00:00.000Z",
  "updatedAt": "2020-01-01T00:00:00.000Z",
  "payments": PaymentPlanPaymentType,
  "nextPayment": PaymentPlanPaymentType,
  "strategyDisplayName": "abc123",
  "ledgerNumber": "abc123"
}

PaymentPreferenceConnectionTypeConnection

Pagination object for PaymentPreferenceUnion

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([PaymentPreferenceConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentPreferenceConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentPreferenceConnectionTypeEdge

A Relay edge containing a PaymentPreferenceConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(PaymentPreferenceUnion)

The item at the end of the edge

Example

{
  "node": PreferredInstruction,
  "cursor": "abc123"
}

PaymentRequestConnectionTypeConnection

This field is a connection type. Connections are used to implement cursor based pagination.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([PaymentRequestConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentRequestConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentRequestConnectionTypeEdge

A Relay edge containing a PaymentRequestConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(PaymentRequestType)

The item at the end of the edge

Example

{
  "node": PaymentRequestType,
  "cursor": "abc123"
}

Fields

NameDescription
customerAmount(Int)

The amount the customer is expected to pay in minor currency.

expectedPaymentDate(Date)

The date the payment is expected to be made.

fundingSourceAmounts(FundingSourceAmountConnectionTypeConnection)

The amount that was funded by each funding source.

Arguments

after (String)

before (String)

first (Int)

last (Int)

paymentStatus(String)

The status of the payment.

totalAmount(Int)

The total amount of the payment in minor currency.

Example

{
  "expectedPaymentDate": "2020-01-01",
  "paymentStatus": "abc123",
  "totalAmount": 1,
  "customerAmount": 1,
  "fundingSourceAmounts": FundingSourceAmountConnectionTypeConnection
}

Fields

NameDescription
paymentRequest(PaymentRequestConnectionTypeConnection)

A list of payment requests for a given ledger.

Arguments

after (String)

before (String)

first (Int)

last (Int)

Example


Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([PaymentScheduleConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentScheduleConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentScheduleConnectionTypeEdge

A Relay edge containing a PaymentScheduleConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(PaymentScheduleType)

The item at the end of the edge

Example

{
  "node": PaymentScheduleType,
  "cursor": "abc123"
}

PaymentScheduleDataType

Payment schedule details for a join supplier process.

This type represents the chosen payment schedule configuration. Only one of the schedule type fields will be populated, depending on which type of schedule was chosen.

Fields

NameDescription
balanceTriggered(BalanceTriggeredScheduleType)

Balance-triggered payment schedule details, if this schedule type was chosen.

billTriggered(BillTriggeredScheduleType)

Bill-triggered payment schedule details, if this schedule type was chosen.

billTriggeredBalanceTarget(BillTriggeredBalanceTargetScheduleType)

Bill-triggered with balance target schedule details, if this schedule type was chosen.

regular(RegularScheduleType)

Regular payment schedule details, if this schedule type was chosen.

Example

{
  "regular": RegularScheduleType,
  "billTriggered": BillTriggeredScheduleType,
  "balanceTriggered": BalanceTriggeredScheduleType,
  "billTriggeredBalanceTarget": BillTriggeredBalanceTargetScheduleType
}

Fields

NameDescription
args(JSONString)

The arguments of the delay configuration.

code(String)

The code of the delay configuration.

Example

{
  "code": "abc123",
  "args": {"key": "value"}
}

Fields

NameDescription
description(String)

A human-readable description of the value.

direction(PaymentDayDirectionType)

Direction of payment day.

Example

{
  "direction": "OF_MONTH",
  "description": "abc123"
}

PaymentScheduleType

An object that represents when we have agreed to take payments from a payment instruction.

Fields

NameDescription
delayConfiguration(PaymentScheduleDelayConfigurationType)

The delay configuration for this payment schedule.

id(ID!)

isExemptFromPaymentAdequacy(Boolean)

If the payment schedule is exempt from payment adequacy.

isPaymentHoliday(Boolean)

isVariablePaymentAmount(Boolean!)

ledgerNumber(String)

The ledger number of the payment schedule.

missedPayments(MissedPaymentsConnectionTypeConnection)

Details of missed payments for this payment schedule.

Arguments

after (String)

before (String)

first (Int)

last (Int)

paymentAdequacyAdjustment(Int)

paymentAdequacyAdjustmentExpiryDate(Date)

paymentAmount(Int!)

paymentDay(Int)

paymentDayDetails(PaymentSchedulePaymentDayDetailsType)

Details of the payment_day value.

paymentFrequency(PaymentFrequencyOptions)

The frequency of the payment schedule.

paymentFrequencyMultiplier(Int!)

paymentHolidayReason(String!)

paymentPlan(PaymentPlanType)

The payment plan associated with this payment schedule.

reason(PaymentScheduleReasonOptions)

The reason the payment schedule was created.

scheduleType(ScheduleType)

The method of payment for the schedule.

Deprecated

The 'scheduleType' field is deprecated.

Use paymentPreferences query instead.

- Marked as deprecated on 2025-07-07.
- Scheduled for removal on or after 2026-07-07.

supplementaryLedger(SupplementaryLedgerType)

The supplementary ledger for this payment schedule, if it is on one.

totalDebtAmount(Int)

The sum of the payment adequacy contributions on the payment schedule that are expected to be taken before the debt repayment is complete.

trigger(ScheduleTrigger)

The cause for requesting payment on a schedule.

validFrom(Date!)

validTo(Date)

Example

{
  "id": "abc123",
  "supplementaryLedger": SupplementaryLedgerType,
  "validFrom": "2020-01-01",
  "validTo": "2020-01-01",
  "reason": "GENERAL_ACCOUNT_PAYMENT",
  "paymentHolidayReason": "abc123",
  "paymentDay": 1,
  "paymentFrequency": "Weekly",
  "paymentFrequencyMultiplier": 1,
  "paymentAmount": 1,
  "paymentAdequacyAdjustment": 1,
  "paymentAdequacyAdjustmentExpiryDate": "2020-01-01",
  "isVariablePaymentAmount": true,
  "totalDebtAmount": 1,
  "isPaymentHoliday": true,
  "scheduleType": "BACS_TRANSFER",
  "paymentDayDetails": PaymentSchedulePaymentDayDetailsType,
  "delayConfiguration": PaymentScheduleDelayConfigurationType,
  "isExemptFromPaymentAdequacy": true,
  "ledgerNumber": "abc123",
  "trigger": "PLAN",
  "paymentPlan": PaymentPlanType,
  "missedPayments": MissedPaymentsConnectionTypeConnection
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([PaymentWithNonConcludedRePresentationConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentWithNonConcludedRePresentationConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentWithNonConcludedRePresentationConnectionTypeEdge

A Relay edge containing a PaymentWithNonConcludedRePresentationConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(PaymentWithNonConcludedRePresentationType)

The item at the end of the edge

Example

{
  "node": PaymentWithNonConcludedRePresentationType,
  "cursor": "abc123"
}

Fields

NameDescription
amountPayable(Int)

The amount expected for this payment in minor currency units.

payableDate(Date)

The date this payment is scheduled to be debited.

Example

{
  "amountPayable": 1,
  "payableDate": "2020-01-01"
}

PayoutReferralForAccount

The possible errors that can be raised are:

  • KT-CT-6712: Invalid reference.
  • KT-CT-6723: Unauthorized.
  • KT-CT-6730: Referral cannot be paid out.
  • KT-CT-6731: The account is unrelated to the referral.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
payoutResult(PayoutReferralForAccountResultType)

The result of the payout.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

PayoutReferralForAccountResultType

The result of the payout of a referral for an account.

Fields

NameDescription
accountCreditAmount(Int)

The amount of the account credit paid out to the referring account.

Example

{
  "accountCreditAmount": 1
}

Fields

NameDescription
end(DateTime!)

The period end.

start(DateTime!)

The period start.

Example

{
  "start": "2020-01-01T00:00:00.000Z",
  "end": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
attachments(BillingAttachmentConnectionTypeConnection)

Arguments

after (String)

before (String)

first (Int)

last (Int)

billType(BillTypeEnum)

The type of the bill.

closingBalance(Int!)

The closing balance of an issued billing document.

Arguments

ledgerNumber (String)

When provided, the closing balance for this ledger on this statement. Required if multiple ledgers are affected by this statement.

documentDebtPosition(BillingDocumentPositionType)

Position of the billing document in the delinquent debt tracking system.

fromDate(Date)

The date of the constituent bill covered from.

id(ID)

The ID of the constituent bill.

identifier(ID)

The unique identifier for the billing document. Note: a pending billing document will not have an identifier yet; and not all finalized billing documents will have an identifier assigned to them, in which case this will be null.

isAnnulled(Boolean!)

Whether the billing document has been annulled.

isFinalStatement(Boolean!)

Whether this is a final statement for the account (e.g., due to house move).

issuedDate(Date)

The date the bill was sent to the customer.

openingBalance(Int)

This field returns the opening balance of a statement.

Arguments

ledgerNumber (String)

When provided, the opening balance for this ledger on this statement. Required if multiple ledgers are affected by this statement.

printedCopyRequests([Date])

List of dates when a printed copy of this bill was requested.

representations(BillRepresentationConnectionTypeConnection)

Arguments

after (String)

before (String)

code (String)

The code of a representation. Used to identify different types of representations.

first (Int)

last (Int)

reversalsAfterClose(StatementReversalsAfterClose!)

How many charges have been reversed after the close date.

temporaryUrl(String)

Requesting this field generates a temporary URL at which bill is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page). This field can raise an error with errorClass NOT_FOUND if the bill document has not been created/issued yet. This field is deprecated use 'attachments' field instead.

Deprecated

The 'temporaryUrl' field is deprecated.

This field is deprecated. Use the 'attachments' field instead.

- Marked as deprecated on 2024-09-16.
- Scheduled for removal on or after 2025-09-01.

toDate(Date)

The date of the constituent bill covered to.

totalCharges(StatementTotalType)

The total amounts for all charges on the billing document.

totalCredits(StatementTotalType)

The total amounts for all credits on the statement.

transactions(BillTransactionConnectionTypeConnection)

Transactions on the given billing document.

Arguments

after (String)

before (String)

first (Int)

last (Int)

ledgerNumber (String)

When provided, only entries that are linked to that ledger are returned.

orderBy (TransactionsOrderBy)

The order in which to return the transactions.

transactionTypes ([TransactionTypeFilter])

Include only these specific transaction types in the result.

Example

{
  "id": "abc123",
  "billType": "STATEMENT",
  "fromDate": "2020-01-01",
  "toDate": "2020-01-01",
  "temporaryUrl": "abc123",
  "issuedDate": "2020-01-01",
  "attachments": BillingAttachmentConnectionTypeConnection,
  "reversalsAfterClose": "ALL",
  "identifier": "abc123",
  "totalCharges": StatementTotalType,
  "totalCredits": StatementTotalType,
  "isAnnulled": true,
  "transactions": BillTransactionConnectionTypeConnection,
  "openingBalance": 1,
  "closingBalance": 1,
  "documentDebtPosition": BillingDocumentPositionType,
  "representations": BillRepresentationConnectionTypeConnection,
  "printedCopyRequests": ["2020-01-01"],
  "isFinalStatement": true
}

Fields

NameDescription
accountAllMatches(AccountConnectionTypeConnection!)

All accounts that are linked to this phone number. A maximum of 26 results are returned. Results are ordered by most likely first.

Arguments

after (String)

before (String)

first (Int)

last (Int)

accountBestMatch(AccountType)

Our best guess for which account a call with this phone number would be about.

accountUserAllMatches(AccountUserConnectionTypeConnection!)

All account users that are linked to this phone number. A maximum of 26 results are returned. Results are ordered by most likely first.

Arguments

after (String)

before (String)

first (Int)

last (Int)

accountUserBestMatch(AccountUserType)

Our best guess for which account user would be calling from this phone number.

Example

{
  "accountBestMatch": AccountType,
  "accountAllMatches": AccountConnectionTypeConnection,
  "accountUserBestMatch": AccountUserType,
  "accountUserAllMatches": AccountUserConnectionTypeConnection
}

Fields

NameDescription
buttonAction(ActionType!)

The action to perform when the button is pressed.

buttonStyle(ButtonStyle)

The button style.

id(ID)

Unique identifier of the object.

title(String!)

Title text of the button.

typename(String)

The name of the object's type.

Example

{
  "buttonStyle": "PRIMARY",
  "title": "abc123",
  "buttonAction": DeeplinkActionType,
  "id": "abc123",
  "typename": "abc123"
}

Fields

NameDescription
isBlocked(Boolean)

Whether the viewer has been blocked due to spending all its allowed points.

limit(Int)

The maximum number of points the viewer gets for requests per hour.

remainingPoints(Int)

The remaining points for the viewer in one hour time limit.

ttl(Int)

Time To Live: UNIX timestamp when the viewer will get a new allowance of points.

usedPoints(Int)

The points used so far in one hour time limit.

Example

{
  "limit": 1,
  "remainingPoints": 1,
  "usedPoints": 1,
  "ttl": 1,
  "isBlocked": true
}

PointsSizeType

A measurement in points.

Fields

NameDescription
id(ID)

Unique identifier of the object.

points(Int!)

The points value.

typename(String)

The name of the object's type.

Example

{
  "id": "abc123",
  "typename": "abc123",
  "points": 1
}

PortfolioConnectionTypeConnection

Paginator of Operations Team

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([PortfolioConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PortfolioConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PortfolioConnectionTypeEdge

A Relay edge containing a PortfolioConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(PortfolioType)

The item at the end of the edge

Example

{
  "node": PortfolioType,
  "cursor": "abc123"
}

PortfolioType

An object that represents a portfolio.

Fields

NameDescription
accountBalances(Int)

The total balance of all accounts in the portfolio.

accounts(AccountConnectionTypeConnection)

The accounts associated with this portfolio.

Arguments

after (String)

before (String)

first (Int)

last (Int)

ancestors(PortfolioConnectionTypeConnection)

The ancestors of the given portfolio.

Arguments

after (String)

before (String)

first (Int)

last (Int)

billingName(String)

brand(String)

The brand code associated with the portfolio.

collectiveBilling(Boolean!)

createdAt(DateTime!)

depth(Int)

The depth of the portfolio in the hierarchy.

descendants(PortfolioConnectionTypeConnection)

The descendants of the given portfolio.

Arguments

after (String)

before (String)

first (Int)

last (Int)

id(ID!)

leadAccountNumber(String)

The lead account for this portfolio.

name(String)

The name of the portfolio.

number(String!)

operationsTeam(OperationsTeamType)

Operations team for this portfolio.

parent(PortfolioType)

The parent portfolio of the given portfolio, if any.

updatedAt(DateTime!)

Example

{
  "id": "abc123",
  "number": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "updatedAt": "2020-01-01T00:00:00.000Z",
  "billingName": "abc123",
  "collectiveBilling": true,
  "leadAccountNumber": "abc123",
  "brand": "abc123",
  "name": "abc123",
  "depth": 1,
  "parent": PortfolioType,
  "ancestors": PortfolioConnectionTypeConnection,
  "descendants": PortfolioConnectionTypeConnection,
  "accounts": AccountConnectionTypeConnection,
  "accountBalances": 1
}

PortfolioUserRoleType

The role a user has in association with one portfolio.

Fields

NameDescription
id(ID!)

portfolio(PortfolioType!)

Portfolio object.

role(RoleString)

The portfolio role.

user(AccountUserType!)

Example

{
  "id": "abc123",
  "user": AccountUserType,
  "role": RoleString,
  "portfolio": PortfolioType
}

PossibleErrorType

The GraphQL error type for displaying information about GraphQL errors that might be raised from the API.

Fields

NameDescription
code(String)

The error code that might be returned from the query/mutation.

description(String)

The error description that might be returned from the query/mutation.

message(String)

The error message that might be returned from the query/mutation.

type(String)

The error type that might be returned from the query/mutation.

Example

{
  "message": "abc123",
  "code": "abc123",
  "type": "abc123",
  "description": "abc123"
}

PossibleErrorsOutputType

Information and possible errors of the requested query/mutation.

Fields

NameDescription
authErrors(Boolean)

Whether the possible authentication errors are included.

name(String)

Name of the query/mutation whose possible errors are returned.

possibleErrors([PossibleErrorType])

List of the errors the query/mutation is susceptible of raising.

type(query_type)

Type of the query (query or mutation).

Example

{
  "name": "abc123",
  "type": "query",
  "authErrors": true,
  "possibleErrors": [PossibleErrorType]
}

PostCredit

The possible errors that can be raised are:

  • KT-CT-5316: Invalid data.
  • KT-CT-5311: The credit reason with the requested code is deprecated.
  • KT-CT-5312: The credit reason with the requested code does not exist.
  • KT-CT-5313: An error occurred whilst posting the credit.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
credit(Credit)

Posted account credit.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "credit": Credit
}

Fields

NameDescription
canSwitch(Boolean!)

True if a switch is possible (basic requirements are met).

isVariablePaymentAmount(Boolean)

True if the new payment schedule will be variable (POROB) upon switch using GraphQL mutation.

paymentAmount(Int)

The amount to be charged for the next payment on a new schedule (in pence) upon switch using GraphQL mutation.

Example

{
  "canSwitch": true,
  "isVariablePaymentAmount": true,
  "paymentAmount": 1
}

Fields

NameDescription
attachments(BillingAttachmentConnectionTypeConnection)

Arguments

after (String)

before (String)

first (Int)

last (Int)

billType(BillTypeEnum)

The type of the bill.

fromDate(Date)

The date of the bill is covered from.

grossAmount(BigInt)

The gross amount of the historical bill.

id(ID)

The ID of the bill.

identifier(String)

The unique identifier of a historical bill. It will usually be present on the billing document itself.

issuedDate(Date)

The date the bill was sent to the customer.

params(JSONString)

The params associated with the historical bill.

reversalsAfterClose(StatementReversalsAfterClose!)

How many charges have been reversed after the close date.

temporaryUrl(String)

Requesting this field generates a temporary URL at which bill is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page). This field can raise an error with errorClass NOT_FOUND if the bill document has not been created/issued yet. This field is deprecated use 'attachments' field instead.

Deprecated

The 'temporaryUrl' field is deprecated.

This field is deprecated. Use the 'attachments' field instead.

- Marked as deprecated on 2024-09-16.
- Scheduled for removal on or after 2025-09-01.

toDate(Date)

The date of the bill is covered to.

Example

{
  "id": "abc123",
  "billType": "STATEMENT",
  "fromDate": "2020-01-01",
  "toDate": "2020-01-01",
  "temporaryUrl": "abc123",
  "issuedDate": "2020-01-01",
  "attachments": BillingAttachmentConnectionTypeConnection,
  "reversalsAfterClose": "ALL",
  "identifier": "abc123",
  "params": {"key": "value"},
  "grossAmount": 1
}

PreSignedToken

A pre-signed, expiring and opaque tokens that can be swapped for a limited scope JWT (Kraken Token).

Fields

NameDescription
isValid(Boolean)

key(String!)

scope(ExpiringTokenScope!)

The scope that the token will grant to the account user.

Example

{
  "key": "abc123",
  "scope": "SUBMIT_METER_READINGS",
  "isValid": true
}

PreferredInstruction

Represents the preference of the user to be charged using a specific payment instruction.

Fields

NameDescription
forPaymentsAfter(String)

The start time of the payment preference.

paymentMethod(PaymentInstructionType)

The payment instruction preferred by the user.

status(String)

The status of the payment preference.

Example

{
  "forPaymentsAfter": "abc123",
  "status": "abc123",
  "paymentMethod": PaymentInstructionType
}

Fields

NameDescription
accountNumber(String)

The account number of the newly created account or the existing account to be re-used.

isNewAccount(Boolean)

Was a new account created.

isNewUser(Boolean)

Was a new user created.

userId(ID)

The ID of the newly created or existing account user.

userNumber(String)

The user number of the newly created or existing account user.

Example

{
  "isNewAccount": true,
  "accountNumber": "abc123",
  "isNewUser": true,
  "userId": "abc123",
  "userNumber": "abc123"
}

PriceForStream

Rate group prices for a product.

Fields

NameDescription
characteristicMapping(JSONString!)

The characteristic mapping for the price.

price(Decimal!)

The price per unit.

schemeLabels(JSONString)

The scheme labels for the price.

Example

{
  "characteristicMapping": {"key": "value"},
  "schemeLabels": {"key": "value"},
  "price": "1.0"
}

Fields

NameDescription
amount(Decimal!)

        Monetary value of a single unit of the measurement.
        This is the smallest unit of currency e.g. cents for USD or yen for JPY.

unit(Unit)

Unit that monetary amount relates to eg. 27 cents per kwh.

Example

{
  "amount": "1.0",
  "unit": "KILOWATT_HOURS"
}

PrintAttachmentType

Represents a print attachment

Fields

NameDescription
filename(String!)

id(ID!)

s3Bucket(String!)

s3Key(String!)

temporaryUrl(String)

Temporary URL at which the attachment is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page).

Example

{
  "id": "abc123",
  "filename": "abc123",
  "s3Bucket": "abc123",
  "s3Key": "abc123",
  "temporaryUrl": "abc123"
}

PrintBatchType

Represents print batch details

Fields

NameDescription
id(ID!)

messages(PrintMessageTypeConnection)

Messages in a print batch.

Arguments

after (String)

before (String)

first (Int)

isHighPriority (Boolean)

Whether to filter to include or exclude high priority messages. If not supplied, no filtering will be performed.

last (Int)

offset (Int)

status(PrintBatchStatus)

The status of the print batch.

Example

{
  "id": "abc123",
  "status": "OPEN",
  "messages": PrintMessageTypeConnection
}

Fields

NameDescription
eventType(String!)

id(ID!)

The ID of the object

message(PrintMessageType)

Print message of the print event.

occurredAt(DateTime!)

Example

{
  "id": "abc123",
  "eventType": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "message": PrintMessageType
}

PrintMessageType

Represents a print communication.

Fields

NameDescription
account(AccountType)

attachments([PrintAttachmentType])

Attachments of the message.

highPriority(Boolean)

Comms that are marked as high priority.

id(ID!)

The ID of the object

templateCode(String!)

Example

{
  "id": "abc123",
  "templateCode": "abc123",
  "account": AccountType,
  "attachments": [PrintAttachmentType],
  "highPriority": true
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([PrintMessageTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PrintMessageTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PrintMessageTypeEdge

A Relay edge containing a PrintMessageType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(PrintMessageType)

The item at the end of the edge

Example

{
  "node": PrintMessageType,
  "cursor": "abc123"
}

ProductComponentType

Represents a product component within an offering.

Fields

NameDescription
component(CatalogProductType!)

The product associated with this component.

identifier(ID!)

Unique identifier of the component.

initialQuantity(Int!)

Initial/default quantity for this component.

maximumQuantity(Int!)

Maximum quantity of this component that can be selected.

minimumQuantity(Int!)

Minimum quantity of this component that can be selected.

Example

{
  "identifier": "abc123",
  "minimumQuantity": 1,
  "maximumQuantity": 1,
  "initialQuantity": 1
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ProductRateConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ProductRateConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ProductRateConnectionTypeEdge

A Relay edge containing a ProductRateConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(ProductRateType)

The item at the end of the edge

Example

{
  "node": ProductRateType,
  "cursor": "abc123"
}

ProductRateType

A single product rate.

Fields

NameDescription
band(String!)

bandCategory(ProductRateBandCategory)

bandSubcategory(String!)

currency(ProductRateCurrency!)

pricePerUnit(Decimal!)

rateType(String)

The rate_type of the product rate.

service(String)

The service associated with the product rate.

timeOfUseTimeslot(TimeOfUseTimeslotType)

unitType(ProductRateUnitType!)

validFrom(DateTime)

validTo(DateTime)

Example

{
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z",
  "bandCategory": "STANDING_CHARGE",
  "bandSubcategory": "abc123",
  "band": "abc123",
  "unitType": "DAYS_ON_SUPPLY",
  "currency": "AUD_CENTS",
  "pricePerUnit": "1.0",
  "timeOfUseTimeslot": TimeOfUseTimeslotType,
  "rateType": "abc123",
  "service": "abc123"
}

PropertyConnection

Paginated list of properties.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([PropertyEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PropertyEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PropertyDetailType

Additional details about a property specific to the water market.

Fields

NameDescription
addressIdentifier(String!)

districtMeteredArea(String!)

DMA

easting(Int)

hasMeterFitFailed(Boolean!)

Whether a meter fit has failed for this property. True when any MeterFit Fail Switch workflow record exists for this property, regardless of its status.

laneRentalStreet(Boolean)

lowPressureRisk(Boolean)

northing(Int)

numUnitsInProperty(Int)

Number of units in the property, e.g. flats in a building.

pressureManagedZone(String!)

propertyFunctionalLocation(String)

smallAreaMonitor(String!)

SAM

strategicMeteredArea(String!)

SMA

trafficSensitive(Boolean)

uprn(BigInt)

wasteMeterArea(String!)

waterHardness(PropertyDetailWaterHardness)

waterHardnessMgPerL(Float)

waterPressureMax(Float)

waterPressureMin(Float)

waterQualityZone(String!)

waterReservoirZone(String!)

Example

{
  "strategicMeteredArea": "abc123",
  "districtMeteredArea": "abc123",
  "smallAreaMonitor": "abc123",
  "waterQualityZone": "abc123",
  "waterReservoirZone": "abc123",
  "pressureManagedZone": "abc123",
  "wasteMeterArea": "abc123",
  "addressIdentifier": "abc123",
  "numUnitsInProperty": 1,
  "easting": 1,
  "northing": 1,
  "trafficSensitive": true,
  "laneRentalStreet": true,
  "lowPressureRisk": true,
  "waterPressureMin": 1.0,
  "waterPressureMax": 1.0,
  "waterHardness": "VERY_SOFT",
  "waterHardnessMgPerL": 1.0,
  "uprn": 1,
  "propertyFunctionalLocation": "abc123",
  "hasMeterFitFailed": true
}

PropertyEdge

A Relay edge containing a Property and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(PropertyInterface)

The item at the end of the edge

Example

{
  "node": PropertyInterface,
  "cursor": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([PropertyMeterConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PropertyMeterConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PropertyMeterConnectionTypeEdge

A Relay edge containing a PropertyMeterConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(PropertyMeterType)

The item at the end of the edge

Example

{
  "node": PropertyMeterType,
  "cursor": "abc123"
}

Fields

NameDescription
activeMeterCount(Int!)

Number of active meters for the property at the address.

Deprecated

The 'activeMeterCount' field is deprecated.

Use readingRequirement instead.

- Marked as deprecated on 2026-03-05.
- Scheduled for removal on or after 2026-03-15.

address(String!)

Address on postcode given.

canMoveInOnline(Boolean)

Whether the property can be moved in online.

hasCheckMeter(Boolean)

Whether the property has a check meter.

Deprecated

The 'hasCheckMeter' field is deprecated.

Use readingRequirement instead.

- Marked as deprecated on 2026-03-05.
- Scheduled for removal on or after 2026-03-15.

isAssessed(Boolean)

Whether the property is assessed.

Deprecated

The 'isAssessed' field is deprecated.

This field exposes property-level information that will no longer be available on public queries. Use the canMoveInOnline instead.

- Marked as deprecated on 2026-03-05.
- Scheduled for removal on or after 2026-03-15.

propertyId(ID!)

Property ID of matching address.

readingRequirement(ReadingRequirement!)

Whether a reading is required. Replaces activeMeterCount and hasCheckMeter.

Example

{
  "address": "abc123",
  "propertyId": "abc123",
  "activeMeterCount": 1,
  "isAssessed": true,
  "canMoveInOnline": true,
  "hasCheckMeter": true,
  "readingRequirement": "NO_READING_REQUIRED"
}

Fields

NameDescription
administrativeArea(String)

Top-level administrative subdivision, e.g. US state, AU state/territory, NZ, region, IT region, JP prefecture.

AU: Australia

This must be one of NSW, VIC, QLD, TAS, ACT, SA, NT, WA. For addresses not within these locations, use the value that Australia Post uses, e.g. ACT for the Jervis Bay Territory or WA for Christmas Island.

asString(String)

The entire formatted address represented as a single string, as it would be written on an envelope.

The formatting of this field may vary according to the country of the address (which may not match this Kraken installation's home country). It may also change if we update our address-formatting code or if our understanding of the correct formatting for a given country changes. Avoid parsing individual components of an address out of this field's value; use the other fields on this type instead.

Arguments

showCountry (Boolean)

Whether to include the country. The country will be spelled out in all-caps on the last line, as per Universal Postal Union standards.

showName (Boolean)

Whether to include the name attached to this address.

showPostalCode (Boolean)

Whether to include the postal code attached to this address.

country(String)

ISO 3166-1 alpha-2 code of the country this address belongs to, e.g. AU, GB, NZ.

deliveryPointIdentifier(String)

Identifier used by the local postal service for this address, e.g. AU DPID, GB postcode + Delivery Point Suffix, US Zip-9 + Delivery Point.

This is the value that gets encoded in the barcode printed on the envelope by large-volume bulk mail providers.

dependentLocality(String)

UK dependent localities, or neighbourhoods or boroughs in some other locations.

locality(String)

City or town portion of an address, e.g. US city, AU suburb/town, NZ suburb and city/town, IT comune, UK post town.

name(String)

A personal name.

organization(String)

The name of a business or organisation.

postalCode(String)

Postal code (ZIP code in the US).

sortingCode(String)

Sorting code, e.g. FR CEDEX code. This field is not used in many countries.

streetAddress(String)

The 'street address' component.

This value can (and often will) contain newline characters when appropriate.

In some cases, data may appear in this field instead of the below fields; e.g. a UK post town name may appear here instead of in the dependent_locality field. This happens when data has been migrated from a legacy format, and that format had insufficient metadata to determine the appropriate field.

If structured_street_address is also set, the value of this field will be a string generated from that value.

structuredStreetAddress(GenericScalar)

The 'street address' component, in a structured format.

This field stores the same value as street_address, but with more detail; for instance, instead of 123 Example Street it might be {'street_number': '123', 'street_name': 'Example', 'street_type': 'Street'}. In many cases this will be blank; we only use this field for Krakens where we need to supply this level of granularity to some third-party service, like a bulk mail provider.

The exact structure of this value depends on the country of the address, which is not necessarily the same as the country this Kraken is configured to serve. For addresses outside of the countries listed below, this field will be left blank.

AU: Australia

The following keys may be present; all are optional. All keys have string values, and their meaning is the same as their aseXML counterparts. (Note that, unlike aseXML, all keys are provided at the top level, rather than being nested.)

  • flat_or_unit_type
  • flat_or_unit_number
  • floor_or_level_type
  • floor_or_level_number
  • building_or_property_name
  • location_descriptor
  • lot_number
  • house_number_1
  • house_number_suffix_1
  • house_number_2
  • house_number_suffix_2
  • street_name
  • street_type
  • street_suffix
  • postal_delivery_type
  • postal_delivery_number_prefix
  • postal_delivery_number_value
  • postal_delivery_number_suffix

JP: Japan

The following keys may be present; all are optional. If keys are empty, they may be omitted from the response entirely.

  • chome
  • banchi
  • go
  • edaban
  • kana_building_name
  • kanji_building_name
  • building_number
  • room_number
  • address_code
  • physical_location_identifier
  • kana_company_name
  • kanji_company_name

NZ: New Zealand

The following keys may be present; all are optional. If keys are empty, they may be omitted from the response entirely.

  • flat_or_unit_type
  • flat_or_unit_number
  • floor_or_level_type
  • floor_or_level_number
  • property_name
  • building_name
  • house_number_1
  • house_number_suffix_1
  • house_number_2
  • house_number_suffix_2
  • street_prefix
  • street_name
  • street_type
  • street_suffix
  • rural_delivery_number
  • mailtown
  • postal_delivery_type
  • postal_delivery_location
  • postal_delivery_number_prefix
  • postal_delivery_number_value
  • postal_delivery_number_suffix

Example

{
  "name": "abc123",
  "organization": "abc123",
  "streetAddress": "abc123",
  "structuredStreetAddress": "abc123" | 1 | 1.0 | true | ["abc123"] | AccountType,
  "dependentLocality": "abc123",
  "locality": "abc123",
  "administrativeArea": "abc123",
  "postalCode": "abc123",
  "sortingCode": "abc123",
  "country": "abc123",
  "deliveryPointIdentifier": "abc123",
  "asString": "abc123"
}

Fields

NameDescription
property(PropertyType!)

The matched property.

score(Decimal!)

A score representing the degree of confidence for a match.

Example

{
  "score": "1.0",
  "property": PropertyType
}

PropertyType

Represents a property. Conceptually, it collects supply points under an address.

Fields

NameDescription
activeWaterMeters([WaterMeterType!])

All active water meters for the property.

address(String)

The address of the property, formatted into a single string.

ancestors(PropertyConnection)

Ancestor properties in the specified hierarchy, ordered from root to immediate parent. Returns empty list if the property is not in the hierarchy.

Arguments

after (String)

before (String)

first (Int)

hierarchyName (String)

The name of the hierarchy to query within.

last (Int)

coordinates(CoordinatesType)

Coordinates for the property, useful for displaying the property on a map.

descendants(PropertyConnection)

Descendant properties in the specified hierarchy. Returns empty list if the property is not in the hierarchy.

Arguments

after (String)

before (String)

depth (Int)

Maximum depth of descendants to return. Defaults to 1 (immediate children). Set to null for all descendants.

first (Int)

hierarchyName (String)

The name of the hierarchy to query within.

last (Int)

embeddedNetwork(EmbeddedNetworkType)

The embedded network this property belongs to, if any.

externalIdentifier(String)

External identifier for the property, if available.

externalPropertyReference(String)

Reference of the property in external system.

Deprecated

The 'externalPropertyReference' field is deprecated.

Use externalIdentifier instead.

- Marked as deprecated on 2026-02-05.
- Scheduled for removal on or after 2026-08-05.

freshWaterSupplyPoint(FreshWaterSupplyPointType)

Fresh water supply point for the property.

id(String)

label(String)

An optional label for the property.

measurements(MeasurementConnection)

Measurements at a property

Arguments

after (String)

before (String)

endAt (DateTime)

Defaults to the far future which will return the most recent readings.

endOn (Date)

Latest date to return measurements for (inclusive).

first (Int)

last (Int)

startAt (DateTime)

Defaults to the far past which will return the oldest readings.

startOn (Date)

Earliest date to return measurements from.

timezone (String)

Timezone to use for grouping. Defaults to Kraken localtime.

utilityFilters ([UtilityFiltersInput])

Filters for each utility being measured.

occupancyPeriods([OccupancyPeriodType])

Time periods during which the property is associated with an account. Useful to display information about house-moves, as performing a move out of a property will set the end date for the occupancy period.

parent(PropertyInterface)

The parent property in the specified hierarchy. Returns null if the property has no parent or is not in the hierarchy.

Arguments

hierarchyName (String)

The name of the hierarchy to query within.

postcode(String!)

propertyDetail(PropertyDetailType)

Additional details about a property that are specific to the water market.

richAddress(PropertyRichAddressType)

Property rich address.

serviceOrders(ServiceOrderConnectionTypeConnection)

All service orders for the property.

Arguments

after (String)

before (String)

first (Int)

last (Int)

serviceOrderId (String)

Filter service orders by service order ID.

splitAddress([String])

List of address lines.

wasteWaterSupplyPoint(WasteWaterSupplyPointType)

Waste water supply point for the property.

Example

{
  "id": "abc123",
  "postcode": "abc123",
  "label": "abc123",
  "address": "abc123",
  "richAddress": PropertyRichAddressType,
  "splitAddress": ["abc123"],
  "occupancyPeriods": [OccupancyPeriodType],
  "coordinates": CoordinatesType,
  "embeddedNetwork": EmbeddedNetworkType,
  "parent": PropertyInterface,
  "descendants": PropertyConnection,
  "ancestors": PropertyConnection,
  "measurements": MeasurementConnection,
  "activeWaterMeters": [WaterMeterType],
  "freshWaterSupplyPoint": FreshWaterSupplyPointType,
  "wasteWaterSupplyPoint": WasteWaterSupplyPointType,
  "propertyDetail": PropertyDetailType,
  "externalIdentifier": "abc123",
  "externalPropertyReference": "abc123",
  "serviceOrders": ServiceOrderConnectionTypeConnection
}

Fields

NameDescription
amount(Int)

The proposed fixed payment amount in pence. Null if amount strategy does not allow for one.

The possible errors that can be raised are:

  • KT-CT-5821: No agreement found.
  • KT-CT-12202: Supply point not found.
  • KT-GB-11006: Water meter cannot be found with the provided identifiers.
  • KT-CT-3813: No standing charge for agreement.
  • KT-CT-8802: Supply point missing area code.
  • KT-GB-8801: No property type found for the supply point.
  • KT-CT-6627: Property is missing number of occupants.
  • KT-CT-1113: Disabled GraphQL field requested.

firstPossibleCollectionDate(Date!)

The first possible date for payment to be collected via direct debit.

paymentAmounts(ProposedInstalmentsConnectionTypeConnection)

The proposed payment amounts for an instalments payment schedule. Will take into consideration the preferredFirstPaymentDate but if it is before the firstPossibleCollectionDate the function will return a proposal using the firstPossibleCollectionDate.

Arguments

after (String)

before (String)

first (Int)

last (Int)

preferredFirstPaymentDate (Date)

The date customer chose as the first payment date.

Example

{
  "amount": 1,
  "firstPossibleCollectionDate": "2020-01-01",
  "paymentAmounts": ProposedInstalmentsConnectionTypeConnection
}

Fields

NameDescription
amount(Int!)

Amount of payment.

date(Date!)

Date of payment.

paymentNumber(Int!)

Payment number.

Example

{
  "paymentNumber": 1,
  "date": "2020-01-01",
  "amount": 1
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ProposedInstalmentsConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ProposedInstalmentsConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ProposedInstalmentsConnectionTypeEdge

A Relay edge containing a ProposedInstalmentsConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(ProposedInstalmentType)

The item at the end of the edge

Example

{
  "node": ProposedInstalmentType,
  "cursor": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ProvisionalTransactionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ProvisionalTransactionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ProvisionalTransactionConnectionTypeEdge

A Relay edge containing a ProvisionalTransactionConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(ProvisionalTransactionType)

The item at the end of the edge

Example

{
  "node": ProvisionalTransactionType,
  "cursor": "abc123"
}

ProvisionalTransactionType

A provisional transaction represents some debit or credit to or from a customer's account which we cannot yet finalise for some reason, but which is still useful to keep a note of, and display to the customer. Provisional transactions are purely to give guidance in the absence of finalised information. We therefore only return provisional transactions that have not been finalised. When a transaction is finalised, it is available through the transactions field.

Fields

NameDescription
amount(Int)

The amount in pence for this provisional transaction. It will be negative for charges, positive for credits.

date(Date)

The date at which the charge should be applied to the account.

id(ID!)

title(String)

A user readable string that indicates what this transaction relates to.

Example

{
  "id": "abc123",
  "title": "abc123",
  "amount": 1,
  "date": "2020-01-01"
}

PublishApprovalApprovedEvent

The possible errors that can be raised are:

  • KT-CT-14501: Invalid event parameters.
  • KT-CT-14502: Invalid input.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
eventId(ID)

The ID of the created approval approved event.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "eventId": "abc123"
}

PublishTransactionalMessagingExternalTrigger

Publish an externally defined transactional messaging trigger.

The possible errors that can be raised are:

  • KT-CT-4178: No account found with given account number.
  • KT-CT-5421: Account user not found.
  • KT-CT-9901: Invalid trigger type code.
  • KT-CT-9905: Top-level context fields are missing.
  • KT-CT-9906: Template variables do not match the defined schema.
  • KT-CT-9908: Invalid recipient information.
  • KT-CT-9909: Invalid recipient information.
  • KT-CT-9910: Invalid input field combination.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

trigger(Trigger)

The trigger that has been published.

Example

{
  "possibleErrors": [PossibleErrorType]
}

PublishTransactionalMessagingTrigger

Publish a trigger within the transactional messaging service.

The possible errors that can be raised are:

  • KT-CT-9901: Invalid trigger type code.
  • KT-CT-9902: Invalid trigger type params.
  • KT-CT-9903: Trigger type cannot be published externally.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

trigger(Trigger)

The trigger that has been published.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
voucherPurchase(VoucherPurchaseType)

The voucher purchase created from the mutation.

Example

{
  "voucherPurchase": VoucherPurchaseType
}

PushNotificationBindingType

Represents a pairing of a single app installation to an account user.

Fields

NameDescription
application(NotifiableApplicationType!)

expiresAt(DateTime!)

id(ID!)

messages(PrintMessageTypeConnection!)

Arguments

after (String)

before (String)

first (Int)

last (Int)

offset (Int)

registeredAt(DateTime!)

token(String!)

user(AccountUserType!)

Example

{
  "id": "abc123",
  "messages": PrintMessageTypeConnection,
  "user": AccountUserType,
  "token": "abc123",
  "application": NotifiableApplicationType,
  "registeredAt": "2020-01-01T00:00:00.000Z",
  "expiresAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
eventType(String!)

id(ID!)

The ID of the object

message(PushNotificationMessageType)

Push notification message of the push notification event.

occurredAt(DateTime!)

Example

{
  "id": "abc123",
  "eventType": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "message": PushNotificationMessageType
}

PushNotificationMessageType

Represents a push notification communication.

Fields

NameDescription
createdAt(DateTime!)

The date and time the push notification was created.

id(ID!)

The ID of the push notification.

sentAt(DateTime)

The date and time the push notification was sent.

supportSiteUrl(String)

URL to view the push notification in the support site.

templateCode(String!)

The trigger type code of the push notification.

textBody(String)

The body text of the push notification.

title(String!)

The title of the push notification.

Example

{
  "id": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "sentAt": "2020-01-01T00:00:00.000Z",
  "templateCode": "abc123",
  "title": "abc123",
  "textBody": "abc123",
  "supportSiteUrl": "abc123"
}

QuantityType

Graphene type object to represent Quantity(magnitude, unit)

Fields

NameDescription
magnitude(Float!)

The numeric value of this field.

unit(String!)

Unit of this field.

Example

{
  "magnitude": 1.0,
  "unit": "abc123"
}

Fields

NameDescription
complexityValue(Int)

The complexity of the query.

Example

{
  "complexityValue": 1
}

Fields

NameDescription
costs([QuoteCostType])

The cost for quoting this product.

createdAt(DateTime)

The date and time when the quote component was created.

identifier(ID)

Identifier of the Quote.

productComponentIdentifier(ID)

Identifier of the Product Component.

quotingParamsInputData([QuotingParamType])

The input data used for quoting this product component.

termsAndConditionsS3Urls([TermsAndConditionsS3UrlType])

S3 URLs for terms and conditions linked to this quote component.

Arguments

expireIn (Int)

Expiration time for S3 URLs in seconds. Defaults to 1 hour (3600 seconds).

Example

{
  "identifier": "abc123",
  "productComponentIdentifier": "abc123",
  "costs": [QuoteCostType],
  "quotingParamsInputData": [QuotingParamType],
  "createdAt": "2020-01-01T00:00:00.000Z",
  "termsAndConditionsS3Urls": [TermsAndConditionsS3UrlType]
}

Fields

NameDescription
key(String!)

Name of the cost field.

value(QuoteCostUnionType)

Value of the cost field.

Example

{
  "key": "abc123",
  "value": DecimalType
}

Fields

NameDescription
createdAt(DateTime)

The date and time when the quote was created.

createdBy(ActorType)

The Actor who created the Quote.

identifier(ID)

Identifier of the Quote.

productOfferingIdentifier(ID)

The product offering identifier this Quote is related to.

quoteComponents([QuoteComponentType])

Quote components of this quote.

Example

{
  "identifier": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "productOfferingIdentifier": "abc123",
  "quoteComponents": [QuoteComponentType],
  "createdBy": ActorType
}

Fields

NameDescription
offeringComponents([QuotedOfferingParamsType])

Quoting components of this quote.

offeringIdentifier(ID)

Product offering identifier.

productComponents([QuotedProductComponentType])

Product component data including its quoting parameters.

Example

{
  "offeringIdentifier": "abc123",
  "productComponents": [QuotedProductComponentType],
  "offeringComponents": [QuotedOfferingParamsType]
}

Fields

NameDescription
productCode(ID)

Product code.

quotingParams([QuotingParamType])

Quoting parameter definitions for this product.

Example

{
  "productCode": "abc123",
  "quotingParams": [QuotingParamType]
}

Fields

NameDescription
choices([String])

Choices of the quoting parameter if present.

name(String)

Name of the quoting parameter.

source(String)

Source of the quoting parameter.

type(String)

Type of the quoting parameter.

value(String)

Value of the quoting parameter.

Example

{
  "name": "abc123",
  "type": "abc123",
  "choices": ["abc123"],
  "source": "abc123",
  "value": "abc123"
}

RateGroupPrices

Rate group prices for a product.

Fields

NameDescription
prices([PriceForStream!]!)

The prices for the rate group.

rateGroup(String!)

The rate group code.

Example

{
  "rateGroup": "abc123"
}

ReactivateCollectionProcessRecord

Reactivate a Collection Process Record that was previously activated.

Unlike UpdateCollectionProcessRecordToActive, this mutation does not require or update the externalreference field. Use this when reactivating a collection process that already has an externalreference set from its initial activation.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11201: No Collection Process Records associated with id.
  • KT-CT-11217: Invalid collection process record status for reactivation.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
collectionProcessReactivated(ReactivateCollectionProcessRecordOutputType)

The reactivated collection process record.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

ReactivateCollectionProcessRecordOutputType

Output for reactivating a Collection process Record.

Fields

NameDescription
number(String)

The number of the collection process record.

status(CollectionProcessRecordStatusTypes)

The current status of the collection process record.

Example

{
  "number": "abc123",
  "status": "PENDING"
}

Fields

NameDescription
intervalEnd(DateTime)

The exclusive end of this reading's interval.

intervalStart(DateTime)

The inclusive start of this reading's interval.

quality(String)

The quality of this reading if applicable.

source(String)

The source of this reading if applicable.

units(String)

This reading's units.

value(Decimal)

The recorded value for this reading.

Example

{
  "value": "1.0",
  "units": "abc123",
  "intervalStart": "2020-01-01T00:00:00.000Z",
  "intervalEnd": "2020-01-01T00:00:00.000Z",
  "source": "abc123",
  "quality": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ReadingConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ReadingConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ReadingConnectionTypeEdge

A Relay edge containing a ReadingConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(ReadingType)

The item at the end of the edge

Example

{
  "node": ReadingType,
  "cursor": "abc123"
}

ReadingType

A reading from a water meter.

Fields

NameDescription
holdReasons([String!]!)

List of reasons why the reading is held.

id(ID!)

isHeld(Boolean!)

True if the reading is currently held.

isQuarantined(Boolean!)

True if the reading has been quarantined.

notes(String!)

Notes for submitting a reading.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

readingDate(Date!)

Date of reading.

reason(String!)

The reason for the reading submission.

source(String!)

The origin of the reading submission.

valueCubicMetres(Decimal!)

A cumulative value displaying total consumption that can roll over when the maximum is reached.

Example

{
  "id": "abc123",
  "valueCubicMetres": "1.0",
  "source": "abc123",
  "reason": "abc123",
  "possibleErrors": [PossibleErrorType],
  "readingDate": "2020-01-01",
  "notes": "abc123",
  "isQuarantined": true,
  "isHeld": true,
  "holdReasons": "abc123"
}

Fields

NameDescription
exportReadings(ExportReadingsConnection)

Readings representing outgoing utility flow e.g., solar generation.

Arguments

after (String)

before (String)

first (Int)

last (Int)

importReadings(ImportReadingsConnection)

Readings representing incoming utility flow e.g., usage or consumption..

Arguments

after (String)

before (String)

first (Int)

last (Int)

Example

{
  "exportReadings": ExportReadingsConnection,
  "importReadings": ImportReadingsConnection
}

ReconsentToPSR

Re-consent to PSR for the authenticated user. Uses the user's current PSR record details; no form data is required.

The possible errors that can be raised are:

  • KT-GB-5419: PSR re-consent is not available for this user.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

records([SpecialCircumstanceRecordType])

List of special circumstance records for the user.

Example

{
  "possibleErrors": [PossibleErrorType],
  "records": [SpecialCircumstanceRecordType]
}

RecordDepositAgreementAccepted

Record the customer's acceptance of a deposit agreement.

The possible errors that can be raised are:

  • KT-CT-4177: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
isRecorded(Boolean)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "isRecorded": true
}

RecordFailedPayment

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-1609: The provided datetime ISO string is not timezone aware, please provide timezone information.
  • KT-CT-3985: Received both token and options for action intent.
  • KT-CT-3986: Received neither token nor options for action intent.
  • KT-CT-3987: Invalid payment method type code.
  • KT-CT-3988: Number of items in list exceeds maximum value.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
noticeBatchIdentifier(String!)

The unique identifier of the notice batch created from the input.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "noticeBatchIdentifier": "abc123"
}

RecordPendingPayment

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-1609: The provided datetime ISO string is not timezone aware, please provide timezone information.
  • KT-CT-3985: Received both token and options for action intent.
  • KT-CT-3986: Received neither token nor options for action intent.
  • KT-CT-3987: Invalid payment method type code.
  • KT-CT-3988: Number of items in list exceeds maximum value.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
noticeBatchIdentifier(String!)

The unique identifier of the notice batch created from the input.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "noticeBatchIdentifier": "abc123"
}

RecordSuccessfulPayment

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-1609: The provided datetime ISO string is not timezone aware, please provide timezone information.
  • KT-CT-3985: Received both token and options for action intent.
  • KT-CT-3986: Received neither token nor options for action intent.
  • KT-CT-3987: Invalid payment method type code.
  • KT-CT-3988: Number of items in list exceeds maximum value.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
noticeBatchIdentifier(String!)

The unique identifier of the notice batch created from the input.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "noticeBatchIdentifier": "abc123"
}

Fields

NameDescription
buttonAction(ActionType!)

The action to perform when the button is pressed.

buttonStyle(ButtonStyle)

The button style.

id(ID)

Unique identifier of the object.

title(String!)

Title text of the button.

typename(String)

The name of the object's type.

variant(ButtonVariance)

Colour style of button eg. filled, outlined, text_only.

Example

{
  "buttonStyle": "PRIMARY",
  "title": "abc123",
  "buttonAction": DeeplinkActionType,
  "id": "abc123",
  "typename": "abc123",
  "variant": "FILLED"
}

RedeemLoyaltyPointsForAccountCredit

Redeem Loyalty Points as account credit.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9201: No Loyalty Point ledger found for the user.
  • KT-CT-9202: Loyalty Points adapter not configured.
  • KT-CT-9203: No ledger entries for the ledger.
  • KT-CT-9205: Insufficient Loyalty Points.
  • KT-CT-9206: Indivisible points.
  • KT-CT-9204: Negative or zero points set.
  • KT-CT-9208: Invalid posted at datetime.
  • KT-CT-9209: Negative Loyalty Points balance.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
pointsRedeemed(Int)

The number of loyalty points that were redeemed.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "pointsRedeemed": 1
}

RedeemReferralClaimCode

The possible errors that can be raised are:

  • KT-CT-6723: Unauthorized.
  • KT-CT-6724: Referral claim code not found.
  • KT-CT-6725: Referral claim code redeeming error.
  • KT-CT-6726: Referral claim code has already been redeemed.
  • KT-CT-6727: Referral claim code is not available.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success(Boolean!)

Whether or not the request was successful.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

ReferralClaimCodeType

Referral claim code is a way of claiming promotional benefit coming from the partner-reward referral schemes.

Fields

NameDescription
accountReferral(ReferralType)

Account referral associated with the claim code.

createdAt(DateTime)

Datetime when claim code was generated.

id(Int)

Id of claim code instance.

isValid(Boolean)

Whether the referral claim code is valid and available for use.

referralScheme(ReferralSchemeType)

Referral scheme claim code belongs to.

value(String)

Value of claim code.

Example

{
  "id": 1,
  "value": "abc123",
  "referralScheme": ReferralSchemeType,
  "accountReferral": ReferralType,
  "isValid": true,
  "createdAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ReferralConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

referringUserTotalPaymentAmount(Int!)

Total payment amount given to the referring account in the smallest unit. of the client's currency.

If you filter the referrals by status, this will only return the total payment amount of referrals with the specified status.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ReferralConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1,
  "referringUserTotalPaymentAmount": 1
}

ReferralConnectionTypeEdge

A Relay edge containing a ReferralConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(ReferralType)

The item at the end of the edge

Example

{
  "node": ReferralType,
  "cursor": "abc123"
}

ReferralSchemeType

A referral scheme is a way for one account to earn a reward for referring another. This is achieved by the referred account using a url (provided by the referring account) to sign up.

Fields

NameDescription
canBeReferred(Boolean)

Whether the current account is eligible to be referred under this scheme.

code(String)

The unique code for the scheme.

combinedRewardAmount(Int)

The reward amount received by the referrer and the referee combined.

isUsageAtCapacity(Boolean)

True if the the scheme has limit of uses, and if the usage is at capacity.

loyaltyPointsBonus(Int)

The number of loyalty points to be awarded to the referrer in addition to the reward amount.

maxRecurrence(Int)

Max number of times this referral code can be credited to a given account.

referralDisplayUrl(String)

A referral url for display purposes.

referralUrl(String)

A fully qualified url give people to create accounts referred by this scheme.

referredRewardAmount(Int)

The reward amount received by the referred party.

referrerFamilyName(String)

The family name of the person making the referral.

Deprecated

The 'referrerFamilyName' field is deprecated.

Only make use of the referrerGivenName for privacy reasons.

- Marked as deprecated on 2022-11-07.
- Scheduled for removal on or after 2023-01-07.

referrerGivenName(String)

The given name of the person making the referral.

referrerRewardAmount(Int)

The reward amount received by the referrer.

schemeType(String)

Scheme type of the referral scheme.

Example

{
  "referralUrl": "abc123",
  "referralDisplayUrl": "abc123",
  "referrerRewardAmount": 1,
  "referredRewardAmount": 1,
  "combinedRewardAmount": 1,
  "loyaltyPointsBonus": 1,
  "canBeReferred": true,
  "code": "abc123",
  "referrerGivenName": "abc123",
  "referrerFamilyName": "abc123",
  "schemeType": "abc123",
  "maxRecurrence": 1,
  "isUsageAtCapacity": true
}

Fields

NameDescription
business(ReferralSchemeType)

A business scheme type.

domestic(ReferralSchemeType)

A domestic scheme type.

friendsAndFamily(ReferralSchemeType)

A friends and family scheme type.

Deprecated

The 'friendsAndFamily' field is deprecated.

Please use domestic instead.

- Marked as deprecated on 2020-03-05.
- Scheduled for removal on or after 2024-01-01.

Example

{
  "domestic": ReferralSchemeType,
  "business": ReferralSchemeType,
  "friendsAndFamily": ReferralSchemeType
}

ReferralType

Details of an account referral

Fields

NameDescription
code(String)

The referral code.

combinedPaymentAmount(Int)

The payment amount in the smallest unit of the clients currency received by the referrer and the referee combined.

id(ID!)

paymentDate(Date)

The date when the payment was made.

paymentStatus(String)

The status of the payment.

referredUserJoinDate(DateTime)

The date the referred user joined.

referredUserName(String)

The name of the referred user.

referredUserPaymentAmount(Int)

Payment amount given to the referred account in the smallest unit of the client's currency.

referringUserPaymentAmount(Int)

Payment amount given to the referring account in the clients fractional currency unit.

schemeType(ReferralSchemeTypeChoices)

The type of reward scheme.

Example

{
  "id": "abc123",
  "paymentDate": "2020-01-01",
  "schemeType": "REFERRAL_REWARD",
  "code": "abc123",
  "referredUserName": "abc123",
  "paymentStatus": "abc123",
  "referredUserJoinDate": "2020-01-01T00:00:00.000Z",
  "referredUserPaymentAmount": 1,
  "referringUserPaymentAmount": 1,
  "combinedPaymentAmount": 1
}

RefreshToken

An opaque token that can be used to renew a Kraken Token.

Fields

NameDescription
expiryDt(DateTime!)

The datetime when the token will expire.

isValid(Boolean)

key(String!)

Example

{
  "key": "abc123",
  "expiryDt": "2020-01-01T00:00:00.000Z",
  "isValid": true
}

Refund

A refund to the customer from the energy supplier.

Fields

NameDescription
accountNumber(String)

Unique identifier of the account the transaction belongs to.

amount(Int)

Gross amount including tax (when payable). Refer to the amounts field for a breakdown of this information.

Deprecated

The 'amount' field is deprecated.

Use `amounts` instead for a breakdown of the relevant net, tax, and gross amounts.

- Marked as deprecated on 2023-12-06.
- Scheduled for removal on or after 2024-06-01.

amounts(TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

balanceCarriedForward(Int)

The customer's resulting balance after this transaction has been applied, in the smallest unit of currency.

billingDocumentIdentifier(ID)

The unique identifier for the most recent billing document linked with the transaction.Note: a transaction may be linked with multiple documents, but this field will only return the identifier for the most recent billing document.

createdAt(DateTime)

The date time when the transaction is created.

hasStatement(Boolean)

Returns True if the transaction is linked with a statement.

id(ID)

Unique identifier for the transaction.

isAccountCharge(Boolean)

Deprecated.

Deprecated

The 'isAccountCharge' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isAccountPayment(Boolean)

Deprecated.

Deprecated

The 'isAccountPayment' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isCredit(Boolean)

Deprecated.

Deprecated

The 'isCredit' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isHeld(Boolean)

Whether the statement this transaction is on has been held. A held statement is not sent to a customer automatically, but is instead marked for manual attention by operations staff. Returns False if a statement is not linked with the transaction.

isIssued(Boolean)

Whether this transaction has been issued on any billing document.Note: Look for the most recently issued transaction instead of looking through all transactions as some accounts may have initial transactions that were not issued.This will return False if the transaction is not associated with any billing documents.

isReversed(Boolean!)

note(String)

Returns the note field value for the transaction, which contains additional info.

postedDate(Date)

Date when the transaction was posted to the account.

reasonCode(String)

Returns the reason.

statementId(ID)

Returns None if a statement is not linked with the transaction.

Deprecated

The 'statementId' field is deprecated.

Use `billingDocumentIdentifier` instead.

- Marked as deprecated on 2023-11-30.
- Scheduled for removal on or after 2024-06-01.

title(String)

Human-readable title describing the transaction.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "accountNumber": "abc123",
  "amount": 1,
  "amounts": TransactionAmountType,
  "balanceCarriedForward": 1,
  "isCredit": true,
  "isAccountCharge": true,
  "isAccountPayment": true,
  "isHeld": true,
  "isIssued": true,
  "title": "abc123",
  "billingDocumentIdentifier": "abc123",
  "statementId": "abc123",
  "isReversed": true,
  "hasStatement": true,
  "note": "abc123",
  "reasonCode": "abc123"
}

RefundPayment

The possible errors that can be raised are:

  • KT-CT-3924: Unauthorized.
  • KT-CT-3928: Idempotency key used for another repayment request.
  • KT-CT-3929: The payment is not in a refundable state.
  • KT-CT-3933: Refund amount greater than payment amount.
  • KT-CT-3937: Payment not eligible for refund.
  • KT-CT-3938: Partial refund not allowed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repayment(AccountRepaymentType)

The repayment for the requested refund.

Example

{
  "possibleErrors": [PossibleErrorType],
  "repayment": AccountRepaymentType
}

Fields

NameDescription
amount(Int)

The amount of money requested.

payment(AccountPaymentType)

The payment which is being refunded.

reasonCode(String)

Internal code for the reason the refund is being requested.

requestId(ID)

The ID of the refund request.

status(RepaymentRequestStatus)

The current status of the refund request.

Example

{
  "requestId": "abc123",
  "amount": 1,
  "payment": AccountPaymentType,
  "reasonCode": "abc123",
  "status": "REQUESTED"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([RefundRequestConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": RefundRequestConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

RefundRequestConnectionTypeEdge

A Relay edge containing a RefundRequestConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(RefundPaymentRequestType)

The item at the end of the edge

Example

{
  "node": RefundPaymentRequestType,
  "cursor": "abc123"
}

RegenerateSecretKey

Regenerate the user's API key.

Fields

NameDescription
key(String!)

The generated key value, which is only ever available once (here).

viewer(AccountUserType)

The currently authenticated user.

Example

{
  "key": "abc123",
  "viewer": AccountUserType
}

RegisterCustomerAsset

Register a new device for an account.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-14602: Customer asset already exists.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
customerAsset(CustomerAssetType)

The registered customer asset.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

RegisterEmail

Registers the email address of a user in the registration journey who currently has a placeholder (“blackhole”) email. Send a create-password email to the new address.

The possible errors that can be raised are:

  • KT-GB-5412: User already has an email address.
  • KT-GB-5413: Invalid inputs for updating a blackhole email.
  • KT-CT-1133: Unable to request password reset email.
  • KT-CT-10006: Account not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
blackholeEmailAccountUser(BlackholeEmailAccountUserType)

Details of an account user who has updated their blackhole email.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "blackholeEmailAccountUser": BlackholeEmailAccountUserType
}

RegisterLeadFlowStatusEvent

The possible errors that can be raised are:

  • KT-CT-8907: Lead not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

RegisterOpportunityFlowStatusEvent

The possible errors that can be raised are:

  • KT-CT-8906: Opportunity not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
pushNotificationBinding(PushNotificationBindingType)

Example

{
  "pushNotificationBinding": PushNotificationBindingType
}

RegistersConnection

Pagination for device registers.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([RegistersEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": RegistersEdge,
  "totalCount": 1,
  "edgeCount": 1
}

RegistersEdge

A Relay edge containing a Registers and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(DeviceRegister)

The item at the end of the edge

Example

{
  "node": DeviceRegister,
  "cursor": "abc123"
}

Fields

NameDescription
frequency(String)

The base unit of frequency at which payments are to be taken.

frequencyMultiplier(Int)

The multiple of the frequency at which payments are taken.

paymentDay(Int)

The day of the month/week at which to take payment.

Example

{
  "paymentDay": 1,
  "frequency": "abc123",
  "frequencyMultiplier": 1
}

Fields

NameDescription
assigneeId(ID)

The id of the user responsible for completing the reminder.

assigneeTeamId(ID)

The id of the team responsible for completing the reminder.

assigneeTeamName(String)

The name of the team responsible for completing the reminder.

assigneeUsername(String)

The username of the user responsible for completing the reminder.

content(String)

Reminder content.

createdAt(DateTime)

The date and time the account reminder was created.

dueAt(DateTime)

When the reminder is due.

id(Int)

The unique ID of the reminder.

isKrakenManaged(Boolean)

If the reminder is managed by Kraken.

reminderTypeName(String)

The reminder type name.

reopenInkConversation(Boolean)

Reopen ink conversation.

Example

{
  "id": 1,
  "reminderTypeName": "abc123",
  "isKrakenManaged": true,
  "content": "abc123",
  "dueAt": "2020-01-01T00:00:00.000Z",
  "assigneeUsername": "abc123",
  "assigneeId": "abc123",
  "assigneeTeamName": "abc123",
  "assigneeTeamId": "abc123",
  "reopenInkConversation": true,
  "createdAt": "2020-01-01T00:00:00.000Z"
}

RemoveCampaignFromAccount

The possible errors that can be raised are:

  • KT-CT-7424: Failed to remove campaign from account.
  • KT-CT-7426: The account is not part of the given campaign.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
campaignRemoved(Boolean)

Whether the campaign was successfully removed from the account.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "campaignRemoved": true
}

RemoveCampaignItems

The possible errors that can be raised are:

  • KT-CT-11501: Voice campaign not found.
  • KT-CT-11502: Cannot remove items from multiple campaigns at once.
  • KT-CT-11505: Voice campaign item not found.
  • KT-CT-11506: Invalid campaign ID.
  • KT-CT-11507: Invalid campaign item ID.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
campaignItems([VoiceCampaignItemType])

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

RemoveItemsFromRiskList

Remove existing items from risk list.

The possible errors that can be raised are:

  • KT-CT-12106: Risk list item removal failed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

riskIdentifiers([RiskListItemType])

List of successfully removed risk identifiers.

Example

{
  "possibleErrors": [PossibleErrorType]
}

RemovePropertyFromHierarchy

Remove a property from a hierarchy.

This operation is idempotent - if the property is not in the hierarchy, it will succeed without error. When a property is removed, its descendants are reparented to the removed property's parent. If removing a root node, its children become new root nodes.

The possible errors that can be raised are:

  • KT-CT-6622: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

property(PropertyType)

The property that was removed from the hierarchy.

Example

{
  "possibleErrors": [PossibleErrorType],
  "property": PropertyType
}

Fields

NameDescription
outcome(String)

The repayment intervention outcome.

reason(String)

The repayment intervention reason.

Example

{
  "outcome": "abc123",
  "reason": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([RepaymentRequestConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": RepaymentRequestConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

RepaymentRequestConnectionTypeEdge

A Relay edge containing a RepaymentRequestConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(RepaymentRequestType)

The item at the end of the edge

Example

{
  "node": RepaymentRequestType,
  "cursor": "abc123"
}

Fields

NameDescription
amount(Int)

The amount of money requested.

instruction(PaymentInstructionType)

The payment instruction, if any, associated with the repayment request.

method(RepaymentMethod)

The method by which the money will be transferred to the customer.

reasonCode(String)

Classifier code for repayment reason.

requestId(String)

The ID of the repayment request.

status(RepaymentRequestStatus)

The current status of the repayment request.

Example

{
  "requestId": "abc123",
  "amount": 1,
  "reasonCode": "abc123",
  "method": "BANK_TRANSFER",
  "instruction": PaymentInstructionType,
  "status": "REQUESTED"
}

RequestDoubleOptIn

Request a double opt in for a consent.

This mutation will create a consent with a value of PENDING and publish a double opt-in requested transactional messaging trigger.

The possible errors that can be raised are:

  • KT-CT-9019: Invalid input.
  • KT-CT-9018: Account not found.
  • KT-CT-1111: Unauthorized.
  • KT-CT-9016: Consent management not enabled.
  • KT-CT-9017: Consent type not found.
  • KT-CT-9023: Consent already accepted.
  • KT-CT-1199: Too many requests.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
consent(ConsentType)

The consent that was created or updated.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "consent": ConsentType
}

Fields

NameDescription
email(String)

The email that requested a password reset email.

userNumber(String)

The number of the user that requested a password reset email.

Example

{
  "email": "abc123",
  "userNumber": "abc123"
}

RequestPrintedBill

Request an issued bill to be printed and (re)posted to billing address of the account.

The possible errors that can be raised are:

  • KT-CT-3824: Unauthorized.
  • KT-CT-9705: The billing document has not been issued.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success(Boolean)

Whether the request was successful.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

Fields

NameDescription
canRequestRefund(Boolean!)

Whether the account can request a refund.

reason(String)

The reason why a refund cannot be requested.

Example

{
  "canRequestRefund": true,
  "reason": "abc123"
}

RequestRepaymentOutputType

Output for creating a repayment request.

Fields

NameDescription
requestId(String)

The ID of the repayment request.

status(RepaymentRequestStatus)

The current status of the repayment request.

Example

{
  "requestId": "abc123",
  "status": "REQUESTED"
}

Fields

NameDescription
clientMutationId(String)

errors([SerializerFieldErrorsType])

Example

{
  "errors": [SerializerFieldErrorsType],
  "clientMutationId": "abc123"
}

Fields

NameDescription
failureCodes([String])

A list of codes of which password validation the new password failed against if applicable. One of: - password_too_short - password_too_common - password_reused - password_matches_current - password_has_too_few_numeric_characters - password_has_too_few_special_characters - password_has_too_few_lowercase_characters - password_has_too_few_uppercase_characters - password_contains_account_number - password_contains_part_of_email_address

Deprecated

The 'failureCodes' field is deprecated.

Please handle the KT-CT-5450 error and inspect the `validationErrors[].code` extension instead.

Note that the KT-CT-5450 error will not be raised if you request any of the `failureCodes`, `failureReasons`, or `passwordUpdated` fields.

- Marked as deprecated on 2025-04-07.
- Scheduled for removal on or after 2025-10-04.

failureReasons([String])

A list of messages of which password validations the new password failed against if applicable.

Deprecated

The 'failureReasons' field is deprecated.

Please handle the KT-CT-5450 error and inspect the `validationErrors[].message` extension instead.

Note that the KT-CT-5450 error will not be raised if you request any of the `failureCodes`, `failureReasons`, or `passwordUpdated` fields.

- Marked as deprecated on 2025-04-07.
- Scheduled for removal on or after 2025-10-04.

passwordUpdated(Boolean)

True if the password update was successful, false otherwise.

Deprecated

The 'passwordUpdated' field is deprecated.

Please handle the KT-CT-5450 error instead.

Note that the KT-CT-5450 error will not be raised if you request any of the `failureCodes`, `failureReasons`, or `passwordUpdated` fields.

- Marked as deprecated on 2025-04-07.
- Scheduled for removal on or after 2025-10-04.

userId(ID!)

The ID of the user whose password was changed.

Example

{
  "userId": "abc123",
  "passwordUpdated": true,
  "failureReasons": ["abc123"],
  "failureCodes": ["abc123"]
}

ResumeCollectionProcess

Manually resume a collection process.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11201: No Collection Process Records associated with id.
  • KT-CT-11215: Unable to resume, collection process is not paused.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
collectionProcessResumed(ResumeCollectionProcessOutput)

Collection process resume output.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
pauseRecords([CollectionProcessPauseStatusRecord])

Pause records on the collection process.

Example

{
  
}

RevokeAgreement

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-1501: Agreement not found.
  • KT-CT-1502: Billed agreements cannot be revoked.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
account(AccountType)

Account responsible for the revoked agreement.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountType
}

Fields

NameDescription
contract(Contract)

The contract revoked.

Example

{
  "contract": Contract
}

RevokeUserAccessFromBusiness

The possible errors that can be raised are:

  • KT-CT-5463: Unauthorized.
  • KT-CT-11107: Unauthorized.
  • KT-CT-13501: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

RewardType

        A reward is based on a scheme that an account has applied for in order to be
        eligible for a discount. Examples can include signup, promo, or partner codes that
        were applied to an account.

Fields

NameDescription
code(String)

The referral code.

id(ID!)

paymentDate(Date)

The date when the payment was made.

paymentStatus(ReferralStatusChoices)

The status of the reward payment.

rewardAmount(Int)

Reward amount given to the account in the smallest unit of the clients currency.

schemeType(ReferralSchemeTypeChoices)

The type of reward scheme.

Example

{
  "id": "abc123",
  "paymentDate": "2020-01-01",
  "schemeType": "REFERRAL_REWARD",
  "code": "abc123",
  "rewardAmount": 1,
  "paymentStatus": "Pending"
}

RichAddressType

A postal address.

This data model is based on the structure used by Google's libaddressinput library—so you can use it, or other libraries that use its data model and reference data, to accept input.

All fields can be blank, except for country which must always be supplied.

If you only need the address in a single string, use the asString property. If you need the address as a list of lines, use the asString property, then use .splitlines() (or your programming language's equivalent) on the resulting value.

Fields

NameDescription
administrativeArea(String)

Top-level administrative subdivision, e.g. US state, AU state/territory, NZ, region, IT region, JP prefecture.

AU: Australia

This must be one of NSW, VIC, QLD, TAS, ACT, SA, NT, WA. For addresses not within these locations, use the value that Australia Post uses, e.g. ACT for the Jervis Bay Territory or WA for Christmas Island.

asString(String)

The entire formatted address represented as a single string, as it would be written on an envelope.

The formatting of this field may vary according to the country of the address (which may not match this Kraken installation's home country). It may also change if we update our address-formatting code or if our understanding of the correct formatting for a given country changes. Avoid parsing individual components of an address out of this field's value; use the other fields on this type instead.

Arguments

showCountry (Boolean)

Whether to include the country. The country will be spelled out in all-caps on the last line, as per Universal Postal Union standards.

showName (Boolean)

Whether to include the name attached to this address.

showPostalCode (Boolean)

Whether to include the postal code attached to this address.

country(String)

ISO 3166-1 alpha-2 code of the country this address belongs to, e.g. AU, GB, NZ.

deliveryPointIdentifier(String)

Identifier used by the local postal service for this address, e.g. AU DPID, GB postcode + Delivery Point Suffix, US Zip-9 + Delivery Point.

This is the value that gets encoded in the barcode printed on the envelope by large-volume bulk mail providers.

dependentLocality(String)

UK dependent localities, or neighbourhoods or boroughs in some other locations.

locality(String)

City or town portion of an address, e.g. US city, AU suburb/town, NZ suburb and city/town, IT comune, UK post town.

name(String)

A personal name.

organization(String)

The name of a business or organisation.

postalCode(String)

Postal code (ZIP code in the US).

sortingCode(String)

Sorting code, e.g. FR CEDEX code. This field is not used in many countries.

streetAddress(String)

The 'street address' component.

This value can (and often will) contain newline characters when appropriate.

In some cases, data may appear in this field instead of the below fields; e.g. a UK post town name may appear here instead of in the dependent_locality field. This happens when data has been migrated from a legacy format, and that format had insufficient metadata to determine the appropriate field.

If structured_street_address is also set, the value of this field will be a string generated from that value.

structuredStreetAddress(GenericScalar)

The 'street address' component, in a structured format.

This field stores the same value as street_address, but with more detail; for instance, instead of 123 Example Street it might be {'street_number': '123', 'street_name': 'Example', 'street_type': 'Street'}. In many cases this will be blank; we only use this field for Krakens where we need to supply this level of granularity to some third-party service, like a bulk mail provider.

The exact structure of this value depends on the country of the address, which is not necessarily the same as the country this Kraken is configured to serve. For addresses outside of the countries listed below, this field will be left blank.

AU: Australia

The following keys may be present; all are optional. All keys have string values, and their meaning is the same as their aseXML counterparts. (Note that, unlike aseXML, all keys are provided at the top level, rather than being nested.)

  • flat_or_unit_type
  • flat_or_unit_number
  • floor_or_level_type
  • floor_or_level_number
  • building_or_property_name
  • location_descriptor
  • lot_number
  • house_number_1
  • house_number_suffix_1
  • house_number_2
  • house_number_suffix_2
  • street_name
  • street_type
  • street_suffix
  • postal_delivery_type
  • postal_delivery_number_prefix
  • postal_delivery_number_value
  • postal_delivery_number_suffix

JP: Japan

The following keys may be present; all are optional. If keys are empty, they may be omitted from the response entirely.

  • chome
  • banchi
  • go
  • edaban
  • kana_building_name
  • kanji_building_name
  • building_number
  • room_number
  • address_code
  • physical_location_identifier
  • kana_company_name
  • kanji_company_name

NZ: New Zealand

The following keys may be present; all are optional. If keys are empty, they may be omitted from the response entirely.

  • flat_or_unit_type
  • flat_or_unit_number
  • floor_or_level_type
  • floor_or_level_number
  • property_name
  • building_name
  • house_number_1
  • house_number_suffix_1
  • house_number_2
  • house_number_suffix_2
  • street_prefix
  • street_name
  • street_type
  • street_suffix
  • rural_delivery_number
  • mailtown
  • postal_delivery_type
  • postal_delivery_location
  • postal_delivery_number_prefix
  • postal_delivery_number_value
  • postal_delivery_number_suffix

Example

{
  "name": "abc123",
  "organization": "abc123",
  "streetAddress": "abc123",
  "structuredStreetAddress": "abc123" | 1 | 1.0 | true | ["abc123"] | AccountType,
  "dependentLocality": "abc123",
  "locality": "abc123",
  "administrativeArea": "abc123",
  "postalCode": "abc123",
  "sortingCode": "abc123",
  "country": "abc123",
  "deliveryPointIdentifier": "abc123",
  "asString": "abc123"
}

RiskListItemType

Represents the result of importing/removing risk identifiers into the risk list with detailed information.

Fields

NameDescription
riskIdentifierId(ID)

The unique identifier of the edited risk identifier.

Example

{
  "riskIdentifierId": "abc123"
}

Fields

NameDescription
category(String!)

The category of the attribute (LANGUAGE, OPERATIONS_GROUP, SKILL).

friendlyName(String!)

Human-readable name for the attribute.

isActive(Boolean!)

Whether this attribute is currently active and can be used for routing.

ref(String!)

The reference string used to identify this attribute (e.g., SKILL.ENERGY, LANGUAGE.ENGLISH).

subcategory(String)

Optional subcategory (e.g., TEAM, LOCATION).

Example

{
  "ref": "abc123",
  "category": "abc123",
  "subcategory": "abc123",
  "friendlyName": "abc123",
  "isActive": true
}

RunAgreementRollover

The possible errors that can be raised are:

  • KT-CT-13705: Agreement rollover not found.
  • KT-CT-13706: Agreement rollover has an invalid status for this operation.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
agreementRollover(AgreementRolloverType)

The executed agreement rollover.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "agreementRollover": AgreementRolloverType
}

Fields

NameDescription
eventType(String!)

id(ID!)

The ID of the object

message(SMSMessageType)

SMS message of the SMS event.

occurredAt(DateTime!)

Example

{
  "id": "abc123",
  "eventType": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "message": SMSMessageType
}

SMSMessageType

Represents a SMS communication.

Fields

NameDescription
account(AccountType)

The account found.

attachments([AttachmentType])

Attachments of the message.

id(ID!)

The ID of the SMS.

recipient(String)

SMS recipient.

sender(String)

SMS sender.

sentAt(DateTime)

The date and time the SMS was sent.

textBody(String)

SMS body.

Example

{
  "id": "abc123",
  "sentAt": "2020-01-01T00:00:00.000Z",
  "account": AccountType,
  "sender": "abc123",
  "recipient": "abc123",
  "textBody": "abc123",
  "attachments": [AttachmentType]
}

SalesChannelType

A sales channel.

Fields

NameDescription
code(String)

The sales channel code.

description(String)

The sales channel description.

hierarchicalName(String)

The hierarchical name of the sales channel.

name(String)

The name of the sales channel.

Example

{
  "name": "abc123",
  "code": "abc123",
  "description": "abc123",
  "hierarchicalName": "abc123"
}

Fields

NameDescription
code(String)

The code of this sales funnel.

collections([Collection])

The collections of this sales funnel.

funnelType(FunnelTypeChoices)

The type of this sales funnel.

name(String)

The name of this sales funnel.

rules([SalesFunnelRule])

The rules of this sales funnel.

stages([SalesFunnelStage])

The stages of this sales funnel, in order.

status(FunnelStatusChoices)

The status of this sales funnel.

uncollectedFields([FunnelField])

Fields not associated with a collection.

Example

{
  "code": "abc123",
  "name": "abc123",
  "funnelType": "LEAD",
  "status": "DRAFT"
}

Fields

NameDescription
funnelCode(String!)

The code of the funnel.

productOffering(OfferingType)

The product offering of the rule.

productOfferingIdentifier(String!)

The identifier of the product offering of the rule.

salesChannel(String!)

The code of the sales channel of the rule.

Example

{
  "funnelCode": "abc123",
  "productOfferingIdentifier": "abc123",
  "salesChannel": "abc123"
}

Fields

NameDescription
code(String!)

The per-funnel unique code for this stage.

name(String!)

The human-readable name for this stage.

order(Int)

The order of the stage.

Example

{
  "code": "abc123",
  "name": "abc123",
  "order": 1
}

ScheduleQuoteFollowUp

Schedule a quote follow up message to the provided recipient.

The possible errors that can be raised are:

  • KT-CT-4619: Quote with given code not found.
  • KT-CT-4632: Invalid recipient information.
  • KT-CT-4633: Mutation not enabled in this environment.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success(Boolean!)

Whether the message was scheduled successfully.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

Fields

NameDescription
action(String)

Whether the scheduled transaction is a 'charge' or a 'credit'.

ancillaryData(JSONString)

Additional data that is consumed and associated with the scheduled transaction.

displayNote(String)

Optional short note about the scheduled transaction for customer display.

grossAmount(BigInt)

The gross amount of the scheduled transaction.

internalNote(String)

Optional short note about the scheduled transaction for internal use.

ledgerNumber(String)

The ledger the scheduled transaction is for.

metadata(JSONString)

Any extra data that is associated with scheduled transaction.

netAmount(BigInt)

The net amount of the scheduled transaction.

postedAfter(DateTime)

The datetime after which the scheduled transaction can be added to the ledger.

reason(String)

The reason why the scheduled transaction is added to the account.

salesTaxAmount(BigInt)

The tax amount of the scheduled transaction.

salesTaxRate(Decimal)

The tax rate of the scheduled transaction.

Example

{
  "action": "abc123",
  "grossAmount": 1,
  "netAmount": 1,
  "salesTaxAmount": 1,
  "salesTaxRate": "1.0",
  "reason": "abc123",
  "ancillaryData": {"key": "value"},
  "metadata": {"key": "value"},
  "internalNote": "abc123",
  "displayNote": "abc123",
  "postedAfter": "2020-01-01T00:00:00.000Z",
  "ledgerNumber": "abc123"
}

ScreenActionType

An action which calls another backend screen via its screen id.

Fields

NameDescription
allowBack(Boolean!)

Whether to allow returning to the original caller screen.

id(ID)

Unique identifier of the object.

params([BackendScreenParam]!)

Map of the parameters (key-value pairs) to pass to the next backend screen.

screenId(String!)

The ID of the screen to navigate to.

typeName(String)

The name of the action object's type.

typename(String)

The name of the object's type.

Example

{
  "id": "abc123",
  "typename": "abc123",
  "typeName": "abc123",
  "screenId": "abc123",
  "params": BackendScreenParam,
  "allowBack": true
}

SectionType

A section containing a list of cards or carousel items

Fields

NameDescription
content(SectionContent!)

The content of the section.

id(ID)

Unique identifier of the object.

order(Int!)

The order of the section.

typename(String)

The name of the object's type.

Example

{
  "id": "abc123",
  "typename": "abc123",
  "content": CardComponentType,
  "order": 1
}

Fields

NameDescription
name(String!)

The segment name.

Example

{
  "name": "abc123"
}

SelectProducts

Mark chosen quoted products for quoted supply points on quote request as selected.

The possible errors that can be raised are:

  • KT-CT-4619: Quote with given code not found.
  • KT-CT-4634: Quoted product with given id not found.
  • KT-CT-4626: No product selected for the given quote code.
  • KT-CT-4635: Missing a quoted product for at least one quoted supply point on the quote request.
  • KT-CT-4636: Quoted product not linked to a product.
  • KT-CT-4646: Attempted to select multiple products for the same quoted supply point.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success(Boolean!)

Whether we successfully marked the chosen quoted products as selected.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

Fields

NameDescription
code(String)

The selected product code.

displayName(String)

The selected product display name.

Example

{
  "code": "abc123",
  "displayName": "abc123"
}

SendOfferQuoteSummary

Trigger the sending of an offer quote summary to all active account users.

The possible errors that can be raised are:

  • KT-CT-4619: Quote with given code not found.
  • KT-CT-4178: No account found with given account number.
  • KT-CT-12407: The offer group does not contain an accepted offer.
  • KT-CT-5518: Account user not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success(Boolean!)

Whether the triggering of the offer quote summary was successful.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

SendOneTimeLoginEmail

The possible errors that can be raised are:

  • KT-CT-4122: Invalid email.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

status(String)

The result of the operation.

Example

{
  "possibleErrors": [PossibleErrorType],
  "status": "abc123"
}

SendQuoteSummary

Trigger the sending of a quote summary to the provided recipient.

The possible errors that can be raised are:

  • KT-CT-4619: Quote with given code not found.
  • KT-CT-4178: No account found with given account number.
  • KT-CT-4632: Invalid recipient information.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success(Boolean!)

Whether the triggering of the quote summary was successful.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

SendVerificationEmail

The possible errors that can be raised are:

  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

verificationStatus(Boolean)

If the verification email was sent.

Example

{
  "possibleErrors": [PossibleErrorType],
  "verificationStatus": true
}

Fields

NameDescription
code(String)

message(String)

Example

{
  "message": "abc123",
  "code": "abc123"
}

Fields

NameDescription
errors([ErrorTypeUnion!])

field(String)

Example

{
  "field": "abc123",
  "errors": SerializerErrorType
}

Fields

NameDescription
availableTimeslots(AppointmentSlotConnectionTypeConnection!)

Appointment slots for service order.

Arguments

after (String)

before (String)

first (Int)

last (Int)

vendorReference(String)

Vendor reference for the service order.

Example

{
  "vendorReference": "abc123",
  "availableTimeslots": AppointmentSlotConnectionTypeConnection
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([ServiceOrderConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ServiceOrderConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ServiceOrderConnectionTypeEdge

A Relay edge containing a ServiceOrderConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(ServiceOrderType)

The item at the end of the edge

Example

{
  "node": ServiceOrderType,
  "cursor": "abc123"
}

Fields

NameDescription
appointmentShouldAvoidSchoolRun(Boolean)

callerInformation(String)

cancelledAt(DateTime)

fieldNotes(String)

id(ID!)

isAppointmentRequired(Boolean)

isSharedSupply(Boolean)

Boolean field if property has a shared supply.

isSmartMeterReady(Boolean)

jobName(String!)

The job_name for this service order.

metadata(JSONString)

notes(String)

orderUuid(UUID)

plannedInstallOn(Date)

scheduledAt(DateTime)

scheduledEndAt(DateTime)

status(String)

taskIdentifier(String)

vendorReference(String)

Example

{
  "id": "abc123",
  "scheduledAt": "2020-01-01T00:00:00.000Z",
  "scheduledEndAt": "2020-01-01T00:00:00.000Z",
  "isAppointmentRequired": true,
  "appointmentShouldAvoidSchoolRun": true,
  "plannedInstallOn": "2020-01-01",
  "cancelledAt": "2020-01-01T00:00:00.000Z",
  "notes": "abc123",
  "fieldNotes": "abc123",
  "status": "abc123",
  "callerInformation": "abc123",
  "orderUuid": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "vendorReference": "abc123",
  "metadata": {"key": "value"},
  "taskIdentifier": "abc123",
  "isSmartMeterReady": true,
  "jobName": "abc123",
  "isSharedSupply": true
}

SetLoyaltyPointsUser

Set the Loyalty Points user for the account.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-9214: Couldn't assign user loyalty points role.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
newLoyaltyPointsUserId(String)

ID of the new Loyalty Points user.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "newLoyaltyPointsUserId": "abc123"
}

SetOpportunityOutcome

The possible errors that can be raised are:

  • KT-CT-8906: Opportunity not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
message(String)

Success message for now.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "message": "abc123"
}

SetPaymentPreference

Choose how automatic payments will be collected.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3967: Payment method is not valid.
  • KT-CT-3968: Preference cannot be set this soon.
  • KT-CT-3969: Preferences must change on a specific day of the week for weekly schedules.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

SetUpDirectDebitInstruction

The possible errors that can be raised are:

  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3940: Invalid data.
  • KT-CT-5415: Account user not found.
  • KT-CT-11103: Business not found.
  • KT-CT-3971: Instruction owners are not valid.
  • KT-CT-3979: Invalid ledger.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
paymentInstruction(DirectDebitInstructionType)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "paymentInstruction": DirectDebitInstructionType
}

SetUpDirectDebitInstructionForBusiness

The possible errors that can be raised are:

  • KT-CT-3940: Invalid data.
  • KT-CT-3956: Temporary error occurred.
  • KT-CT-11107: Unauthorized.
  • KT-CT-3948: Could not set up direct debit instruction.
  • KT-CT-3971: Instruction owners are not valid.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
paymentInstruction(DirectDebitInstructionType)

The created direct debit instruction.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "paymentInstruction": DirectDebitInstructionType
}

SetUpDirectDebitInstructionFromStoredDetails

The possible errors that can be raised are:

  • KT-CT-3956: Temporary error occurred.
  • KT-CT-3948: Could not set up direct debit instruction.
  • KT-CT-3971: Instruction owners are not valid.
  • KT-CT-5415: Account user not found.
  • KT-CT-11103: Business not found.
  • KT-CT-4123: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
paymentInstruction(DirectDebitInstructionType)

The payment instruction that was created from stored details.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "paymentInstruction": DirectDebitInstructionType
}

ShareGoodsQuote

The possible errors that can be raised are:

  • KT-CT-4122: Invalid email.
  • KT-CT-8203: Received an invalid quote code.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

share(GoodsQuoteShare)

Goods quote shared.

Example

{
  "possibleErrors": [PossibleErrorType],
  "share": GoodsQuoteShare
}

ShowInputFieldErrorsActionType

An action that instructs the app to display validation errors on input fields.

Fields

NameDescription
errors([InputFieldErrorType]!)

List of field-level validation errors to display.

id(ID)

Unique identifier of the object.

screenId(String)

Optional ID of the form screen these errors apply to.

typeName(String)

The name of the action object's type.

typename(String)

The name of the object's type.

Example

{
  "typeName": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "screenId": "abc123",
  "errors": InputFieldErrorType
}

SpecialCircumstanceRecordType

Any special circumstances that the user has notified us about, which may entitle them to some specialist services. These circumstances can be temporary. Temporary circumstances will have an expiry_date, after which they will no longer apply. Having young children is an example of this in the UK.

Fields

NameDescription
createdAt(DateTime)

The date and time the special circumstance record was created.

description(String!)

Description of circumstance.

expiryDate(Date)

Expiry date of the special circumstance if temporary.

extraInfo([StringKeyValueType]!)

List of extra information about the special circumstance.

id(ID!)

ID.

internalCode(String!)

Internal code.

summary(String!)

Summary.

Example

{
  "id": "abc123",
  "summary": "abc123",
  "internalCode": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "description": "abc123",
  "expiryDate": "2020-01-01",
  "extraInfo": StringKeyValueType
}

SpecialCircumstancesType

Information about the special circumstances that relate to a user.

Fields

NameDescription
isSharingConsentGiven(Boolean)

Whether the user has consented for their data to be given to the appropriate industry or regulatory bodies. We typically only ask for this once, so this field can be used to decide whether to ask the user for their initial consent.

records([SpecialCircumstanceRecordType])

List of special circumstance records for the user.

Example

{
  "isSharingConsentGiven": true,
  "records": [SpecialCircumstanceRecordType]
}

StartCollectionProcess

Start a collection process.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11208: Invalid billing document identifier for collection process.
  • KT-CT-11209: Collection process configuration does not have published version.
  • KT-CT-11210: Active collection process for entity already exists.
  • KT-CT-11211: Too many active collection processes for config.
  • KT-CT-11212: Invalid collection process config code.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
collectionProcessStarted(StartCollectionProcessOutput)

Details of collection process that has been started.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
accountNumber(String)

Account number associated to the collection process.

number(String)

The number of the collection process record.

Example

{
  "number": "abc123",
  "accountNumber": "abc123"
}

StartCustomerVerification

Start the customer verification using the provided verification method.

The possible errors that can be raised are:

  • KT-CT-1701: Brand does not exist.
  • KT-CT-4194: Verification type not supported yet.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

verificationProcess(VerificationProcess)

The newly created verification process.

Example

{
  "possibleErrors": [PossibleErrorType],
  "verificationProcess": VerificationProcess
}

StartOnSiteJobsAppointmentBookingSession

The possible errors that can be raised are:

  • KT-CT-13010: No booking adapter found for agent.
  • KT-CT-13020: Could not identify agent from property.
  • KT-CT-13021: Invalid job type.
  • KT-CT-13022: Work category not found for job type.
  • KT-CT-13023: Appointment booking checks failed.
  • KT-CT-13024: Appointment booking checks returned warnings.
  • KT-CT-13032: Request does not exist.
  • KT-CT-13054: Appointment not found for rescheduling.
  • KT-CT-13055: Appointment does not belong to the specified request.
  • KT-CT-13056: Appointment cannot be rescheduled.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
appointmentBookingSessionId(UUID)

The Kraken booking ID for the appointment booking session.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "appointmentBookingSessionId": "500c164d-38c7-4f74-9ac6-be210197e9e4"
}

StatementBillingDocumentConnectionTypeConnection

A statement is a billing document that contains all entries on a ledger during a period of time. A customer can understand how their ledger's balance has changed by looking at each statement in series.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([StatementBillingDocumentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": StatementBillingDocumentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

StatementBillingDocumentConnectionTypeEdge

A Relay edge containing a StatementBillingDocumentConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(StatementBillingDocumentType)

The item at the end of the edge

Example

{
  "node": StatementBillingDocumentType,
  "cursor": "abc123"
}

StatementBillingDocumentType

A statement is a billing document that contains all entries on a ledger during a period of time. A customer can understand how their ledger's balance has changed by looking at each statement in series.

Fields

NameDescription
annulledBy(AnnulmentBillingDocumentType)

Billing document that annuls this statement.

documentDebtPosition(BillingDocumentPositionType)

Position of the billing document in the delinquent debt tracking system.

earliestChargeAt(DateTime)

The earliest charge date of the statement.

endAt(DateTime!)

The end of the statement's period.

firstIssuedAt(DateTime)

The date and time the statement was sent to the customer.

id(Int)

ID for the statement billing document.

identifier(String)

The unique reference of the statement that can be used for identifying the statement externally.

latestChargeAt(DateTime)

The latest charge date of the statement.

paymentDueDate(Date)

The date due for payment for the statement.

pdfUrl(String)

URL to the PDF of the statement.

startAt(DateTime!)

The start of the statement's period.

totalCharges(StatementTotalType)

The total amounts for all charges on the statement.

totalCredits(StatementTotalType)

The total amounts for all credits on the statement.

transactions(BillTransactionConnectionTypeConnection)

Transactions on the statement

Arguments

after (String)

before (String)

first (Int)

last (Int)

orderBy (TransactionsOrderBy)

The order in which to return the transactions.

Example

{
  "id": 1,
  "identifier": "abc123",
  "startAt": "2020-01-01T00:00:00.000Z",
  "endAt": "2020-01-01T00:00:00.000Z",
  "firstIssuedAt": "2020-01-01T00:00:00.000Z",
  "earliestChargeAt": "2020-01-01T00:00:00.000Z",
  "latestChargeAt": "2020-01-01T00:00:00.000Z",
  "paymentDueDate": "2020-01-01",
  "pdfUrl": "abc123",
  "annulledBy": AnnulmentBillingDocumentType,
  "totalCharges": StatementTotalType,
  "totalCredits": StatementTotalType,
  "transactions": BillTransactionConnectionTypeConnection,
  "documentDebtPosition": BillingDocumentPositionType
}

Fields

NameDescription
grossTotal(Int)

The gross total amount for the statement (in minor currency units).

netTotal(Int)

The net total amount for the statement (in minor currency units).

taxTotal(Int)

The total amount of tax on the statement (in minor currency units).

Example

{
  "netTotal": 1,
  "taxTotal": 1,
  "grossTotal": 1
}

Fields

NameDescription
attachments(BillingAttachmentConnectionTypeConnection)

Arguments

after (String)

before (String)

first (Int)

last (Int)

billType(BillTypeEnum)

The type of the bill.

closingBalance(Int)

This field returns the closing balance of an issued statement.

consumptionEndDate(Date)

The last day of consumption that this statement includes.

consumptionStartDate(Date)

The first day of consumption that this statement includes.

fromDate(Date)

The date of the constituent bill covered from.

heldStatus(HeldStatus)

Retrieve the held status of a account statement.

id(ID)

The ID of the constituent bill.

isExternalBill(Boolean)

Whether the bill originated in Kraken or externally.

issuedDate(Date)

The date the bill was sent to the customer.

openingBalance(Int)

This field returns the opening balance of a statement.

paymentDueDate(Date)

The date the bill is due to be paid.

reversalsAfterClose(StatementReversalsAfterClose!)

How many charges have been reversed after the close date.

status(AccountStatementStatus)

Current status of the associated statement.

temporaryUrl(String)

Requesting this field generates a temporary URL at which bill is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page). This field can raise an error with errorClass NOT_FOUND if the bill document has not been created/issued yet. This field is deprecated use 'attachments' field instead.

Deprecated

The 'temporaryUrl' field is deprecated.

This field is deprecated. Use the 'attachments' field instead.

- Marked as deprecated on 2024-09-16.
- Scheduled for removal on or after 2025-09-01.

toAddress(String)

Email recipient address.

toDate(Date)

The date of the constituent bill covered to.

totalCharges(StatementTotalType)

The total amounts for all charges on the statement.

totalCredits(StatementTotalType)

The total amounts for all credits on the statement.

transactions(TransactionConnectionTypeConnection)

Transactions on the bill.

Arguments

after (String)

before (String)

first (Int)

last (Int)

userId(Int)

Email recipient user ID.

Example

{
  "id": "abc123",
  "billType": "STATEMENT",
  "fromDate": "2020-01-01",
  "toDate": "2020-01-01",
  "temporaryUrl": "abc123",
  "issuedDate": "2020-01-01",
  "attachments": BillingAttachmentConnectionTypeConnection,
  "reversalsAfterClose": "ALL",
  "closingBalance": 1,
  "openingBalance": 1,
  "isExternalBill": true,
  "transactions": TransactionConnectionTypeConnection,
  "userId": 1,
  "toAddress": "abc123",
  "paymentDueDate": "2020-01-01",
  "consumptionStartDate": "2020-01-01",
  "consumptionEndDate": "2020-01-01",
  "status": "OPEN",
  "heldStatus": HeldStatus,
  "totalCharges": StatementTotalType,
  "totalCredits": StatementTotalType
}

Fields

NameDescription
costExclTax(EstimatedMoneyType)

Monetary cost of the statistic (excluding tax), if applicable.

costInclTax(EstimatedMoneyType)

Monetary cost of the statistic (including tax), if applicable.

description(String)

Description of the statistic for the parent node.

label(String)

Display label of the statistic for the parent node.

type(ReadingStatisticTypeEnum)

The type of statistic being measured for the parent node.

value(Decimal)

Consumption / generation value of the statistic, if applicable.

Example

{
  "type": "STANDING_CHARGE_COST",
  "label": "abc123",
  "description": "abc123",
  "costExclTax": EstimatedMoneyType,
  "costInclTax": EstimatedMoneyType,
  "value": "1.0"
}

StopAutomatedPayments

Choose how automatic payments will be collected.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3968: Preference cannot be set this soon.
  • KT-CT-3969: Preferences must change on a specific day of the week for weekly schedules.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

StoreDirectDebitPaymentMethodDetails

The possible errors that can be raised are:

  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3940: Invalid data.
  • KT-CT-3956: Temporary error occurred.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

storedPaymentMethodDetailsReference(String)

Example

{
  "possibleErrors": [PossibleErrorType],
  "storedPaymentMethodDetailsReference": "abc123"
}

StorePaymentInstruction

Store a new payment instruction created through the embedded process.

The possible errors that can be raised are:

  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-4177: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3979: Invalid ledger.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
paymentInstruction(PaymentInstructionType)

The stored payment instruction.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "paymentInstruction": PaymentInstructionType
}

Fields

NameDescription
characteristic(CharacteristicType)

The product characteristic.

stringValue(String!)

The string value of the characteristic.

value(String)

A string representation of a characteristic value, for convenience.

Example

{
  "value": "abc123",
  "characteristic": CharacteristicType,
  "stringValue": "abc123"
}

StringKeyValueType

Key value type for dynamic field names.

Fields

NameDescription
name(String!)

The name of the field.

value(String!)

The value of the field.

Example

{
  "name": "abc123",
  "value": "abc123"
}

StringType

Graphene type object to represent string values

Fields

NameDescription
stringValue(String!)

Value of this field.

Example

{
  "stringValue": "abc123"
}

SubmitCustomerFeedback

The possible errors that can be raised are:

  • KT-CT-5514: Unable to submit feedback.
  • KT-CT-5511: The feedback_id should be provided for feedback source.
  • KT-CT-5512: The feedback doesn't match the account.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
customerFeedback(CustomerFeedbackType)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "customerFeedback": CustomerFeedbackType
}

SubmitMeterReading

Create a customer meter reading.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-GB-6414: Meter reading could not be updated. Input not valid.
  • KT-CT-6422: Reading will be held.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

reading(ReadingType)

The submitted reading.

Example

{
  "possibleErrors": [PossibleErrorType],
  "reading": ReadingType
}

SubmitMeterReadings

Submit meter readings, with optional automatic estimation for missing meters.

This mutation accepts a list of readings to submit. When estimateMissingReadings is true, it will also generate estimated readings for any active meters at the property that are not included in the input. The entire operation is atomic.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-GB-6414: Meter reading could not be updated. Input not valid.
  • KT-CT-6422: Reading will be held.
  • KT-GB-6416: Unable to estimate the reading for the given meter.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

readings([ReadingType])

The submitted readings (and estimated readings if requested).

Example

{
  "possibleErrors": [PossibleErrorType],
  "readings": [ReadingType]
}

SubmitRepaymentRequest

Mutation for executing the repayment request use case.

The possible errors that can be raised are:

  • KT-CT-3823: Unauthorized.
  • KT-CT-3978: The account cannot request repayments.
  • KT-CT-1132: Unauthorized.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3823: Unauthorized.
  • KT-CT-3926: Unauthorized.
  • KT-CT-3927: Invalid Amount.
  • KT-CT-3928: Idempotency key used for another repayment request.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repaymentRequest(RequestRepaymentOutputType)

The newly created repayment request.

Example

{
  "possibleErrors": [PossibleErrorType],
  "repaymentRequest": RequestRepaymentOutputType
}

SupplementaryLedgerType

Ledgers provide the foundation of Kraken’s bookkeeping functionality. Similar to a bank account, they allow us to keep track of financial activity on a particular Kraken account.

Fields

NameDescription
currentBalance(Int)

The current final balance of the ledger in pence.

id(ID)

Deprecated

The 'ledgerId' field is deprecated.

Please use 'ledgerNumber' instead. This is in the form of 'L-123456789A'

- Marked as deprecated on 2024-10-22.
- Scheduled for removal on or after 2025-06-25.

ledgerType(String)

name(String)

The display name of the ledger.

number(String)

The canonical name of the ledger.

paymentAdequacy(PaymentAdequacyDetailsType)

Example

{
  "id": "abc123",
  "name": "abc123",
  "ledgerType": "abc123",
  "number": "abc123",
  "currentBalance": 1,
  "paymentAdequacy": PaymentAdequacyDetailsType
}

SupplyOrServiceCharge

Supporting information for a customer charge resulting from a supply or service agreement

Fields

NameDescription
agreements(AgreementConnection)

Agreements which were charged

Arguments

after (String)

before (String)

first (Int)

last (Int)

period(Period!)

The period that was charged.

Example

{
  "period": Period,
  "agreements": AgreementConnection
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([SupplyPointConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": SupplyPointConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

SupplyPointConnectionTypeEdge

A Relay edge containing a SupplyPointConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(SupplyPointType)

The item at the end of the edge

Example

{
  "node": SupplyPointType,
  "cursor": "abc123"
}

Fields

NameDescription
externalIdentifier(String)

Supply point external identifier.

marketName(String)

Supply point market name.

requestedSupplyStartDate(Date)

Requested supply start date.

selectedProduct(SelectedProductType)

The selected product information for this supply point or None if no product is selected.

Example

{
  "externalIdentifier": "abc123",
  "marketName": "abc123",
  "requestedSupplyStartDate": "2020-01-01",
  "selectedProduct": SelectedProductType
}

SupplyPointType

Represents a SupplyPoint.

Fields

NameDescription
devices(DevicesConnection)

Get list of devices under a supply point.

Arguments

after (String)

before (String)

deviceIdentifiers ([String])

The ids of the devices to get. If not provided, all devices for the supply point will be returned.

first (Int)

last (Int)

externalIdentifier(String)

The external identifier of the supply point.

id(ID!)

The ID of the supply point.

marketName(String!)

The market this supply point belongs to.

property(PropertyType)

The supply point's property.

readings(Readings)

Get readings from a readable device e.g., a supply point, device, or register.

Arguments

endAt (DateTime!)

The exclusive end of the time period as an isoformatted string.

readingType (ReadingTypes!)

Get readings of only this type.

startAt (DateTime!)

The inclusive start of the time period as an isoformatted string.

timeGranularity (TimeGranularities)

Time buckets to group readings into.

timezone (String)

The timezone in which to return readings.

units ([Units])

Optional filter to return readings only for specific list of units or unit (e.g., KILOWATTHOURS, METERSCUBED, LITER, etc.).

Example

{
  "id": "abc123",
  "marketName": "abc123",
  "externalIdentifier": "abc123",
  "readings": Readings,
  "property": PropertyType,
  "devices": DevicesConnection
}

SupplyProductTagType

A product tag.

Fields

NameDescription
code(String)

Tag code.

displayName(String)

Tag display name.

Example

{
  "code": "abc123",
  "displayName": "abc123"
}

SupplyProductType

GraphQL type for a supply product.

Fields

NameDescription
availabilityStatus(ProductAvailability)

The product availability status.

availableFrom(DateTime)

The date and time the product is available from.

availableTo(DateTime)

The date and time the product is available to.

brandCode(String)

The brand code of the product.

code(String)

The product code.

description(String)

The product description.

displayName(String)

The product description.

endsAt(DateTime)

The date the product ends.

fullName(String)

The product title.

id(ID!)

isHidden(Boolean)

Whether the product is hidden.

marketName(String)

The name of the market the product belongs to.

notes(String)

The product notes.

params(JSONString)

The product parameters.

tags([SupplyProductTagType!]!)

Tags associated with the product.

term(Int)

The product term in months.

termsAndConditionsTypes([TermsAndConditionsType!]!)

Active terms and conditions for a market supply product.

termsContractType(String)

The product contract type.

Example

{
  "id": "abc123",
  "code": "abc123",
  "notes": "abc123",
  "fullName": "abc123",
  "displayName": "abc123",
  "description": "abc123",
  "availableFrom": "2020-01-01T00:00:00.000Z",
  "availableTo": "2020-01-01T00:00:00.000Z",
  "isHidden": true,
  "term": 1,
  "endsAt": "2020-01-01T00:00:00.000Z",
  "brandCode": "abc123",
  "marketName": "abc123",
  "availabilityStatus": "EVERYONE",
  "termsContractType": "abc123",
  "termsAndConditionsTypes": TermsAndConditionsType,
  "params": {"key": "value"},
  "tags": SupplyProductTagType
}

SwitchAccountToMeasuredTariff

Performs an immediate and automatic switch of a given account to a measured tariff (if possible).

Fields

NameDescription
account(AccountType!)

Account that was switched to a measured tariff.

Example

{
  "account": AccountType
}

SwitchAccountToVariablePaymentSchedule

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-3921: Account not found.
  • KT-CT-3922: Ledger not found for the account.
  • KT-CT-3947: An unexpected error occurred.
  • KT-CT-3984: Could not delete conflicting future payment schedule.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

schedule(PaymentScheduleType!)

New payment schedule.

Example

{
  "possibleErrors": [PossibleErrorType],
  "schedule": PaymentScheduleType
}

TagType

Represents a tag used for classifying offerings and products.

Fields

NameDescription
code(String!)

Unique tag code.

displayName(String!)

Display name of the tag.

Example

{
  "code": "abc123",
  "displayName": "abc123"
}

Fields

NameDescription
error(String)

The error message if the task failed.

result(JSONString)

The result of the task.

status(TaskStatusEnum)

The status of the task.

Example

{
  "status": "STARTED",
  "result": {"key": "value"},
  "error": "abc123"
}

Fields

NameDescription
id(ID!)

The ID of the operations team.

name(String!)

The name of the operations team.

ref(String!)

The team reference for routing (e.g., 'OPERATIONSGROUP.TEAM.TEAMA').

Example

{
  "id": "abc123",
  "name": "abc123",
  "ref": "abc123"
}

Fields

NameDescription
name(String!)

The name of the team group (e.g., 'GROUP_A').

ref(String!)

The team group reference for routing (e.g., 'OPERATIONSGROUP.GROUP.GROUPA').

Example

{
  "name": "abc123",
  "ref": "abc123"
}

Fields

NameDescription
friendlyName(String!)

The human-readable location name (e.g., 'London').

ref(String!)

The location reference for routing (e.g., 'OPERATIONS_GROUP.LOCATION.London').

Example

{
  "ref": "abc123",
  "friendlyName": "abc123"
}

TermTemplateComponentType

Represents a contract term template component within an offering.

Fields

NameDescription
component(TermTemplateType!)

The contract term template associated with this component.

identifier(ID!)

Unique identifier of the component.

initialQuantity(Int!)

Initial/default quantity for this component.

maximumQuantity(Int!)

Maximum quantity of this component that can be selected.

minimumQuantity(Int!)

Minimum quantity of this component that can be selected.

Example

{
  "identifier": "abc123",
  "minimumQuantity": 1,
  "maximumQuantity": 1,
  "initialQuantity": 1
}

TermTemplateType

Represents a contract term template in the catalog.

Fields

NameDescription
description(String!)

The description of this contract term template.

name(String!)

The name of this contract term template.

templateData(JSONString!)

The data associated with this contract term template.

termType(String!)

The type of contract term.

Example

{
  "termType": "abc123",
  "templateData": {"key": "value"},
  "name": "abc123",
  "description": "abc123"
}

TerminateAgreement

Terminate an agreement.

The possible errors that can be raised are:

  • KT-CT-1501: Agreement not found.
  • KT-CT-1513: Unable to terminate agreement.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
agreement(CommonAgreementType)

The created agreement.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "agreement": CommonAgreementType
}

Fields

NameDescription
contract(Contract)

The contract terminated.

Example

{
  "contract": Contract
}

TerminateCreditTransferPermission

Mutation to terminate a credit transfer permission.

The possible errors that can be raised are:

  • KT-CT-3822: Unauthorized.
  • KT-CT-3825: Credit transfer permission not found.
  • KT-CT-3827: The ledger is not valid.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

validTo(DateTime)

Datetime when the credit transfer permission ends.

Example

{
  "possibleErrors": [PossibleErrorType],
  "validTo": "2020-01-01T00:00:00.000Z"
}

TermsAndConditionsConnectionTypeConnection

Pagination for terms and conditions.

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([TermsAndConditionsConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": TermsAndConditionsConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

TermsAndConditionsConnectionTypeEdge

A Relay edge containing a TermsAndConditionsConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(TermsAndConditionsType)

The item at the end of the edge

Example

{
  "node": TermsAndConditionsType,
  "cursor": "abc123"
}

Fields

NameDescription
name(String)

The display name of the terms and conditions.

s3Url(String)

The S3 URL to the terms and conditions file.

Example

{
  "name": "abc123",
  "s3Url": "abc123"
}

Fields

NameDescription
brandCode(String)

effectiveFrom(DateTime)

html(String)

The html of the terms and conditions document rendered as a JSON string.

markdown(String)

The markdown text of the terms and conditions.

name(String)

pdfUrl(String)

version(String)

Example

{
  "name": "abc123",
  "pdfUrl": "abc123",
  "brandCode": "abc123",
  "markdown": "abc123",
  "html": "abc123",
  "version": "abc123",
  "effectiveFrom": "2020-01-01T00:00:00.000Z"
}

TextType

A block of text.

Fields

NameDescription
id(ID)

Unique identifier of the object.

textAlignment(Alignment)

The text alignment.

textStyle(TextStyleV1)

The text style, i.e. header, body.

typename(String)

The name of the object's type.

value(String!)

The text content.

Example

{
  "value": "abc123",
  "textStyle": "TITLE1",
  "textAlignment": "START",
  "id": "abc123",
  "typename": "abc123"
}

ThirdPartyOrganizationType

Type for the third party organization.

Fields

NameDescription
name(String!)

The name of the third party.

permissions([ThirdPartyPermission])

Holds information about the permissions of the current viewer.

Example

{
  "name": "abc123"
}

ThirdPartyPermission

Holds information about a specific permission.

Fields

NameDescription
permission(String)

The short name of the permission.

Example

{
  "permission": "abc123"
}

TimeOfUseTimeslotType

The timeslot of a time of use product.

Fields

NameDescription
name(String!)

Example

{
  "name": "abc123"
}

Fields

NameDescription
gross(Int)

The gross amount (in minor currency units).

net(Int)

The net amount (in minor currency units).

tax(Int)

The amount of tax (in minor currency units).

Example

{
  "net": 1,
  "tax": 1,
  "gross": 1
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([TransactionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": TransactionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

TransactionConnectionTypeEdge

A Relay edge containing a TransactionConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(TransactionType)

The item at the end of the edge

Example

{
  "node": TransactionType,
  "cursor": "abc123"
}

TransferLeadOpportunities

The possible errors that can be raised are:

  • KT-CT-8907: Lead not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
opportunitiesTransferred(Int)

Number of opportunities transferred.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "opportunitiesTransferred": 1
}

TransferLedgerBalance

Trigger balance transfer between accounts.

The possible errors that can be raised are:

  • KT-CT-3822: Unauthorized.
  • KT-CT-3823: Unauthorized.
  • KT-CT-9701: Balance transfer to same account is not allowed.
  • KT-CT-9702: Balance transfer is not support for debit account with Zero balance.
  • KT-CT-9703: Balance transfer is not supported for debit account.
  • KT-CT-9704: Balance transfer amount should be non-zero.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
balanceTransfer(AccountBalanceTransferType)

Balance transfer details.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

TransferLoyaltyPointsBetweenUsers

Transfer Loyalty Points between users.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9205: Insufficient Loyalty Points.
  • KT-CT-9204: Negative or zero points set.
  • KT-CT-9208: Invalid posted at datetime.
  • KT-CT-9209: Negative Loyalty Points balance.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
pointsTransferred(Int)

The number of loyalty points that were transferred.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "pointsTransferred": 1
}

Fields

NameDescription
accounts(AccountConnectionTypeConnection!)

The accounts related to this trigger.

Arguments

after (String)

before (String)

first (Int)

last (Int)

accountsLinkedAt(DateTime)

The datetime that account linking was completed for this trigger. If null, the accounts field will be empty because linking hasn't occurred yet.

createdAt(DateTime!)

The date/time that the trigger was created.

id(String!)

The ID of the trigger.

messages(MessageConnection!)

The messages created in response to this trigger.

Arguments

after (String)

before (String)

first (Int)

last (Int)

processingStatus(TriggerProcessingStatus!)

The current processing status of this trigger.

triggerTypeCode(String!)

The trigger type code for this trigger.

Example

{
  "id": "abc123",
  "triggerTypeCode": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "accountsLinkedAt": "2020-01-01T00:00:00.000Z",
  "accounts": AccountConnectionTypeConnection,
  "processingStatus": "UNPROCESSED"
}

TriggerCollectionProcessMessage

Send a communication for a collection process.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11201: No Collection Process Records associated with id.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

triggerResult(TriggerCollectionProcessMessageOutput)

Details of the triggered communication.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
fuguTriggerId(String)

The unique identifier of the triggered communication.

Example

{
  "fuguTriggerId": "abc123"
}

UnenrollAccountFromLoyaltyProgram

Unenroll an account from the loyalty program.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9220: Ineligible loyalty points unenrollment.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
outcome(UnenrollAccountFromLoyaltyProgramOutcome)

Outcome of the loyalty points campaign enrollment.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

NameDescription
hasUnenrolled(Boolean)

Indicates whether the account has been unenrolled from the loyalty points campaign.

Example

{
  "hasUnenrolled": true
}

UpdateAPIException

The possible errors that can be raised are:

  • KT-CT-7804: No fields present in the input for updating the APIException.
  • KT-CT-7803: Received an invalid apiExceptionId.
  • KT-CT-7809: Update results in no changes to API Exception.
  • KT-CT-7805: Too many tags associated with this API Exception.
  • KT-CT-7806: Cannot create duplicate tags for the same API exception.
  • KT-CT-7801: Received an invalid operationsTeamId.
  • KT-CT-7811: Received an invalid assignedUserId.
  • KT-CT-7812: Support user is inactive.
  • KT-CT-7814: Received an invalid accountNumber.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
apiException(APIExceptionType)

The updated APIException.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

UpdateAPIExceptionNote

The possible errors that can be raised are:

  • KT-CT-7807: Received an invalid apiExceptionNoteId.
  • KT-CT-7808: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
apiException(APIExceptionType)

The updates APIExceptionNote.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

UpdateAccountAddress

Update address for given account and optionally for the accounts in the same portfolio.

The possible errors that can be raised are:

  • KT-CT-4178: No account found with given account number.
  • KT-CT-4411: Address in db is structured, cannot accept unstructured address fields.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
account(AccountType)

The updated account.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

viewer(AccountUserType)

The currently authenticated user.

This field requires the Authorization header to be set.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountType,
  "viewer": AccountUserType
}

UpdateAccountBillingAddress

Market-level override of the UpdateAccountBillingAddress mutation to remove the CANACCESSCUSTOMER_QUERIES from the required permissions and allow us to restrict access to this mutation, e.g. if a user is in bad debt.

TODO: Remove this once the Core team modifies the core mutation and gets rid of the CANACCESSCUSTOMER_QUERIES permission on it.

The possible errors that can be raised are:

  • KT-CT-4145: Invalid address.
  • KT-CT-7123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
account(AccountType)

The updated account.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountType
}

UpdateAccountBillingEmail

Update the billing email for the input account number to the received email value.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-4122: Invalid email.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
account(AccountInterface)

Account that was changed.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountInterface
}

UpdateAccountConsents

Update the consents for an account using consent management system

The possible errors that can be raised are:

  • KT-CT-9014: Duplicate consent.
  • KT-CT-9016: Consent management not enabled.
  • KT-CT-9017: Consent type not found.
  • KT-CT-9018: Account not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
consents([ConsentType!]!)

Consents linked to this account.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "consents": ConsentType
}

UpdateAccountReference

Update a reference for a particular account and namespace.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-8310: Invalid data.
  • KT-CT-8311: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
accountReference(AccountReferenceType)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountReference": AccountReferenceType
}

UpdateAccountReferralStatus

Update the status of an AccountReferral.

Status transitions can only move forward: - Pending -> Paid (allowed) - Pending -> Cancelled (allowed) - Paid -> any (not allowed) - Cancelled -> any (not allowed)

The possible errors that can be raised are:

  • KT-CT-6712: Invalid reference.
  • KT-CT-6732: Invalid referral status transition.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
accountReferral(ReferralType)

The updated account referral instance.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountReferral": ReferralType
}

UpdateAccountUserCommsPreferencesMutation

Update the comms preferences of the account user (the authenticated user)."

The possible errors that can be raised are:

  • KT-GB-5414: The given preferences are not valid.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
commsPreferences(AccountUserCommsPreferencesType)

Details of comms preferences set up for a user.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "commsPreferences": AccountUserCommsPreferencesType
}

UpdateAccountUserConsents

Update the consents from an account user using consent management system

The possible errors that can be raised are:

  • KT-CT-9014: Duplicate consent.
  • KT-CT-9016: Consent management not enabled.
  • KT-CT-9017: Consent type not found.
  • KT-CT-1111: Unauthorized.
  • KT-CT-5421: Account user not found.
  • KT-CT-5422: Invalid data.
  • KT-CT-1605: Invalid input.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
accountUserConsents(AccountUserConsents)

All the consents for an account user.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountUserConsents": AccountUserConsents
}

Fields

NameDescription
clientMutationId(String)

dateOfBirth(Date)

email(String)

errors([ErrorType])

familyName(String)

givenName(String)

landline(String)

mobile(String)

pronouns(String)

Example

{
  "givenName": "abc123",
  "familyName": "abc123",
  "pronouns": "abc123",
  "mobile": "abc123",
  "email": "abc123",
  "dateOfBirth": "2020-01-01",
  "landline": "abc123",
  "errors": [ErrorType],
  "clientMutationId": "abc123"
}

UpdateActivePurchase

The possible errors that can be raised are:

  • KT-CT-8225: Received an invalid purchaseId.
  • KT-CT-8226: The provided purchase is not active.
  • KT-CT-8206: Invalid data.
  • KT-CT-8227: Available grants could not be applied.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
goodsPurchase(GoodsPurchase)

Goods purchase updated.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "goodsPurchase": GoodsPurchase
}

Update an affiliate link of an existing sales agent.

The possible errors that can be raised are:

  • KT-CT-7711: Invalid data.
  • KT-CT-7713: Invalid data.
  • KT-CT-7714: Invalid data.
  • KT-CT-7715: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
affiliateLink(AffiliateLinkType)

The updated affiliate link.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

UpdateAffiliateOrganisation

Update an affiliate organisation.

The possible errors that can be raised are:

  • KT-CT-7717: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
affiliateOrganisation(AffiliateOrganisationType)

The updated affiliate organisation.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

UpdateAgentAuxiliaryStatus

The possible errors that can be raised are:

  • KT-CT-7813: Support user not found with that username.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success(Boolean)

Whether the auxiliary status was successfully updated.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

UpdateAgreementPeriod

Update the period of an agreement.

The possible errors that can be raised are:

  • KT-CT-4178: No account found with given account number.
  • KT-CT-1501: Agreement not found.
  • KT-CT-1503: Agreement validto date must be later than validfrom date.
  • KT-CT-1504: Account does not match with the agreement.
  • KT-CT-1505: Unable to edit agreement.
  • KT-CT-1506: Agreement period is not within the supply and property period.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
account(AccountType)

Account responsible for the update agreement.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountType
}

UpdateAgreementRescission

Update an agreement rescission.

This mutation allows updating the status and tracking information for an agreement rescission process. Updates are not allowed if the rescission has already been completed.

The possible errors that can be raised are:

  • KT-CT-14101: Agreement rescission not found.
  • KT-CT-14102: Cannot update completed agreement rescission.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
agreementRescission(AgreementRescissionType)

The updated agreement rescission instance.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

UpdateAgreementRollover

The possible errors that can be raised are:

  • KT-CT-4910: No product exists with the given input.
  • KT-CT-13705: Agreement rollover not found.
  • KT-CT-13706: Agreement rollover has an invalid status for this operation.
  • KT-CT-13707: Agreement rollover has an invalid type for this operation.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
agreementRollover(AgreementRolloverType)

The update agreement rollover.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "agreementRollover": AgreementRolloverType
}

UpdateAutoTopUpAmount

The possible errors that can be raised are:

  • KT-CT-3815: No active payment schedule found for this account.
  • KT-CT-3941: Invalid data.
  • KT-CT-3942: An unexpected error occurred.
  • KT-CT-3947: An unexpected error occurred.
  • KT-CT-3953: The payment schedule is not a balance triggered schedule.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3822: Unauthorized.
  • KT-CT-4123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

schedule(PaymentScheduleType)

The new schedule created.

Example

{
  "possibleErrors": [PossibleErrorType],
  "schedule": PaymentScheduleType
}

UpdateBlackholeEmail

Update the email address of an account user that currently has a blackhole email. And then send a create password email to the new email address.

The possible errors that can be raised are:

  • KT-GB-5412: User already has an email address.
  • KT-GB-5413: Invalid inputs for updating a blackhole email.
  • KT-CT-1133: Unable to request password reset email.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
blackholeEmailAccount(BlackholeEmailAccountType)

Details of an account of an account user updating their blackhole email.

blackholeEmailAccountUser(BlackholeEmailAccountUserType)

Details of an account user who has updated their blackhole email.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "blackholeEmailAccountUser": BlackholeEmailAccountUserType,
  "blackholeEmailAccount": BlackholeEmailAccountType
}

UpdateCollectionProcessRecordToActive

Update the Collection Process Record from raised status to active

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11201: No Collection Process Records associated with id.
  • KT-CT-11202: No External reference provided.
  • KT-CT-11207: Unsupported external source for collection process.
  • KT-CT-11218: External reference cannot be updated once it has been set.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
collectionProcessActivated(UpdateCollectionProcessRecordToActiveOutputType)

Whether the collection process was successfully updated.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

UpdateCollectionProcessRecordToActiveOutputType

Output for updating a Collection process Record to Active.

Fields

NameDescription
number(String)

The number of the collection process record.

status(CollectionProcessRecordStatusTypes)

The current status of the collection process record.

Example

{
  "number": "abc123",
  "status": "PENDING"
}

UpdateCollectionProcessRecordToComplete

Update the Collection Process Record from raised status to complete

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11201: No Collection Process Records associated with id.
  • KT-CT-11203: No Completion reason provided.
  • KT-CT-11204: No Completion details provided.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
collectionProcessComplete(UpdateCollectionProcessRecordToCompleteOutputType)

Whether the collection process was successfully updated.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

UpdateCollectionProcessRecordToCompleteOutputType

Output for updating a Collection process Record to Complete.

Fields

NameDescription
number(String)

The number of the collection process record.

status(CollectionProcessRecordStatusTypes)

The current status of the repayment request.

Example

{
  "number": "abc123",
  "status": "PENDING"
}

UpdateCommsDeliveryPreference

Market-level override of the UpdateCommsDeliveryPreferences mutation to remove the CANACCESSCUSTOMER_QUERIES from the required permissions and allow us to restrict access to this mutation, e.g. if a user is in bad debt.

TODO: Remove this once the Core team modifies the core mutation and gets rid of the CANACCESSCUSTOMER_QUERIES permission on it.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-4136: Cannot set comms preference to email when account has no email.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
account(AccountInterface)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountInterface
}

UpdateDCAProceeding

The possible errors that can be raised are:

  • KT-CT-11610: unable to edit the debt collection proceeding.
  • KT-CT-11604: Active debt collection proceeding does not exist for account.
  • KT-CT-11605: Multiple active Proceeding's found for same agency and campaign on account.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
dcaProceedingUpdateStatus(DCAProceedingUpdateStatus)

Whether the update has been applied.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

UpdateDocumentAccessibilityPreference

Update the document accessibility preference for the input account number to the received documentAccessibilityPreference value.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
account(AccountType)

Account that was changed.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountType
}

UpdateEmailAndPassword

Update the email address and password of an account user. This is for existing account users (with one account) to establish access to the consumersite.

The possible errors that can be raised are:

  • KT-CT-5413: Invalid data.
  • KT-CT-5414: Invalid data.
  • KT-CT-5450: Password is invalid.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success(Boolean)

Whether the sign up was successful.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

UpdateLeadAssignment

The possible errors that can be raised are:

  • KT-CT-8907: Lead not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

updatedLeadData(JSONString)

Arguments passed.

Example

{
  "possibleErrors": [PossibleErrorType],
  "updatedLeadData": {"key": "value"}
}

UpdateLeadDetails

The possible errors that can be raised are:

  • KT-CT-8907: Lead not found.
  • KT-CT-8912: Funnel not found.
  • KT-CT-8931: Extra detail value is invalid.
  • KT-CT-8935: National ID bad input.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

updatedLeadData(JSONString)

Arguments passed.

Example

{
  "possibleErrors": [PossibleErrorType],
  "updatedLeadData": {"key": "value"}
}

UpdateLeadStage

The possible errors that can be raised are:

  • KT-CT-8907: Lead not found.
  • KT-CT-8914: Stage not found.
  • KT-CT-8915: Stages are not in the same funnel.
  • KT-CT-8916: Current stage mismatch.
  • KT-CT-8917: Stage transition not allowed.
  • KT-CT-8918: Stage precondition not met.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

updatedLeadData(JSONString)

Arguments passed.

Example

{
  "possibleErrors": [PossibleErrorType],
  "updatedLeadData": {"key": "value"}
}

UpdateMessageTags

The possible errors that can be raised are:

  • KT-CT-7611: The message was not found.
  • KT-CT-7614: The Ink tag was not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

tags([InkTag!]!)

Confirmed tags.

Example

{
  "possibleErrors": [PossibleErrorType]
}

UpdateMetadata

Update existing metadata on an object.

The possible errors that can be raised are:

  • KT-CT-4323: Unauthorized.
  • KT-CT-8413: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
metadata(Metadata)

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "metadata": Metadata
}

UpdateNotesOnOpportunity

The possible errors that can be raised are:

  • KT-CT-8906: Opportunity not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
opportunityNumber(String)

The number of the opportunity.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "opportunityNumber": "abc123"
}

UpdateNumberOfOccupants

The possible errors that can be raised are:

  • KT-CT-6628: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

propertyId(ID!)

Property id.

Example

{
  "possibleErrors": [PossibleErrorType],
  "propertyId": "abc123"
}

UpdateOfferGroupOnOpportunity

The possible errors that can be raised are:

  • KT-CT-8906: Opportunity not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
opportunityNumber(String)

The number of the opportunity.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "opportunityNumber": "abc123"
}

UpdateOnSiteJobsAppointment

The possible errors that can be raised are:

  • KT-CT-13001: Appointment does not exist.
  • KT-CT-13043: Cannot update appointment as it has terminal status.
  • KT-CT-13044: Failed to update appointment slot.
  • KT-CT-13018: Unable to record cancellationcategory/cancellationsub_category.
  • KT-CT-13039: Cancellation fields require CANCELLED status.
  • KT-CT-13045: Failed to update appointment assets.
  • KT-CT-13050: Cannot provide both supplypointidentifiertomarketnamemapping and supplypointinternal_id when creating assets.
  • KT-CT-13051: Supply point not found when creating assets.
  • KT-CT-13052: Multiple supply points found when creating assets.
  • KT-CT-13062: Datetime field must be timezone-aware.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
onSiteJobsAppointment(OnSiteJobsAppointmentType)

The Appointment that was updated.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

UpdateOnSiteJobsRequest

The possible errors that can be raised are:

  • KT-CT-13032: Request does not exist.
  • KT-CT-13035: Request is inactive.
  • KT-CT-13038: Invalid request status.
  • KT-CT-13040: Agent not set on request.
  • KT-CT-13045: Failed to update appointment assets.
  • KT-CT-13050: Cannot provide both supplypointidentifiertomarketnamemapping and supplypointinternal_id when creating assets.
  • KT-CT-13051: Supply point not found when creating assets.
  • KT-CT-13052: Multiple supply points found when creating assets.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
onSiteJobsRequest(OnSiteJobsRequestType)

The updated request.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

UpdateOpportunityAssignment

The possible errors that can be raised are:

  • KT-CT-8906: Opportunity not found.
  • KT-CT-8903: Unable to update opportunity.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

updatedOpportunityData(JSONString)

Arguments passed.

Example

{
  "possibleErrors": [PossibleErrorType],
  "updatedOpportunityData": {"key": "value"}
}

UpdateOpportunityDetails

The possible errors that can be raised are:

  • KT-CT-8906: Opportunity not found.
  • KT-CT-8930: Unable to parse address.
  • KT-CT-8931: Extra detail value is invalid.
  • KT-CT-8912: Funnel not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

updatedData(JSONString)

Arguments updated.

Example

{
  "possibleErrors": [PossibleErrorType],
  "updatedData": {"key": "value"}
}

UpdateOpportunityExtraDetails

The possible errors that can be raised are:

  • KT-CT-8906: Opportunity not found.
  • KT-CT-8926: Unable to create opportunity.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
extraDetails(JSONString)

The opportunity's extra details to be added or updated.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "extraDetails": {"key": "value"}
}

UpdateOpportunityStage

The possible errors that can be raised are:

  • KT-CT-8903: Unable to update opportunity.
  • KT-CT-8910: Received opportunity current stage is not valid.
  • KT-CT-8914: Stage not found.
  • KT-CT-8915: Stages are not in the same funnel.
  • KT-CT-8916: Current stage mismatch.
  • KT-CT-8917: Stage transition not allowed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
message(String)

Placeholder success message for now.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "message": "abc123"
}

UpdatePassword

Update user's password.

Note this is different from the ResetPassword mutation, which is used to reset a password when the user has forgotten it. This mutation is used to update the password when the user is already authenticated and wants to change their password.

Ideally, this mutation would simply receive a "new_password" and use the current password update usecase, but, until we're ready for a breaking change, we'll need to use the Django form to also validate the old password and two new passwords.

The possible errors that can be raised are:

  • KT-CT-5460: Old password is invalid.
  • KT-CT-5450: Password is invalid.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

viewer(AccountUserType)

The currently authenticated user.

This field requires the Authorization header to be set.

Example

{
  "possibleErrors": [PossibleErrorType],
  "viewer": AccountUserType
}

UpdateProductPricesOutput

Rate group prices for a product.

Fields

NameDescription
prices([RateGroupPrices!]!)

The rate group prices.

Example

{
  
}

UpdatePropertyType

The possible errors that can be raised are:

  • KT-GB-5418: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

propertyId(ID!)

Property id.

Example

{
  "possibleErrors": [PossibleErrorType],
  "propertyId": "abc123"
}

UpdateServiceOrder

The possible errors that can be raised are:

  • KT-GB-4242: Invalid service order update payload.
  • KT-GB-4243: Service order not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

serviceOrder(ServiceOrderType)

The service order that was updated.

Example

{
  "possibleErrors": [PossibleErrorType],
  "serviceOrder": ServiceOrderType
}

UpdateSiteworksRequest

The possible errors that can be raised are:

  • KT-CT-4231: Unauthorized.
  • KT-CT-4232: Status passed is not valid.
  • KT-CT-4233: Request does not exist.
  • KT-CT-4234: Terminated Request cannot be updated.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

siteworksRequest(CoreSiteworksRequestType)

The siteworks request after the update.

Example

{
  "possibleErrors": [PossibleErrorType]
}

UpdateUserMutation

The possible errors that can be raised are:

  • KT-CT-5413: Invalid data.
  • KT-CT-5414: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

viewer(AccountUserType)

Example

{
  "possibleErrors": [PossibleErrorType],
  "viewer": AccountUserType
}

UserManagedPayment

Represents the preference of the user to pay himself, instead of get charged.

Fields

NameDescription
forPaymentsAfter(String)

The start time of the payment preference.

Example

{
  "forPaymentsAfter": "abc123"
}

ValidateEmail

Validate whether a user's email is a valid email via the Kickbox API.

Fields

NameDescription
isValid(Boolean)

Whether the email is valid or not.

Example

{
  "isValid": true
}

ValidateMfaDevice

Validate multi-factor authentication (MFA) devices for user.

The possible errors that can be raised are:

  • KT-CT-1150: MFA device not found.
  • KT-CT-1151: MFA device not found.
  • KT-CT-1152: Invalid MFA token.
  • KT-CT-1155: Enabled backup device is needed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
deviceIsValid(Boolean)

Flag to indicate if the device has been verified, so it can be used for MFA.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "deviceIsValid": true
}

ValidatePhone

Validate whether a user's phone number is a valid phone number.

Fields

NameDescription
isValid(Boolean)

Whether the phone number is valid or not.

Example

{
  "isValid": true
}

ValidateReadingResultType

Result of a dry-run check for whether a meter reading would be held.

Fields

NameDescription
heldBecause([String!]!)

List of hold check codes that would cause the reading to be held.

isValid(Boolean!)

Whether the reading would pass all hold checks if submitted.

validationErrored(Boolean!)

Whether any hold checks errored during validation, meaning the result may be incomplete.

Example

{
  "isValid": true,
  "heldBecause": "abc123",
  "validationErrored": true
}

ValidityPeriod

Represents a validity period defined by specific start and end date times.

Fields

NameDescription
end(DateTime)

The end date and time of the period. Null indicates an open-ended period.

start(DateTime)

The start date and time of the period.

Example

{
  "start": "2020-01-01T00:00:00.000Z",
  "end": "2020-01-01T00:00:00.000Z"
}

VariantProfile

Object representing a variant profile.

Fields

NameDescription
characteristicValues(JSONString!)

The characteristic values for the variant.

schemeLabels(JSONString)

The scheme labels for the variant.

Example

{
  "characteristicValues": {"key": "value"},
  "schemeLabels": {"key": "value"}
}

VaryContractTermsOutput

Output type for varying contract terms.

Fields

NameDescription
contract(Contract)

The contract with the varied terms.

Example

{
  "contract": Contract
}

Fields

NameDescription
status(String)

Verification process status.

type(String)

Verification type.

userNumber(String)

Customer with pending verification.

Example

{
  "userNumber": "abc123",
  "status": "abc123",
  "type": "abc123"
}

VerifyCustomer

Verify a customer using the provided code and verification type.

The possible errors that can be raised are:

  • KT-CT-4191: Error while verifying the customer.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

user(AccountUserType)

The currently authenticated user.

Example

{
  "possibleErrors": [PossibleErrorType],
  "user": AccountUserType
}

VerifyEmail

The possible errors that can be raised are:

  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
isVerified(Boolean)

Whether the email is verified.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "isVerified": true
}

VerifyIdentity

The possible errors that can be raised are:

  • KT-CT-1145: Account/user details do not match.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

token(String!)

An expiring token that can be used to request to update the user's email address.

Example

{
  "possibleErrors": [PossibleErrorType],
  "token": "abc123"
}

VerifyIdentityFallback

Verify the identity of a user by checking their family name, first line of address and postcode. This is used to verify the identity of a user who does not have an account number or has a blackhole email address.

firstlineofaddress is required for verification without an accountnumber, but is not required if an account_number is provided.

accountuserid can be used to distinguish between multiple users on the same account.

The possible errors that can be raised are:

  • KT-CT-1145: Account/user details do not match.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

token(String!)

An expiring token that can be used for scoped access.

Example

{
  "possibleErrors": [PossibleErrorType],
  "token": "abc123"
}

VoiceCampaignConnectionTypeConnection

Paginator of Voice Campaigns

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([VoiceCampaignConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": VoiceCampaignConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

VoiceCampaignConnectionTypeEdge

A Relay edge containing a VoiceCampaignConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(VoiceCampaignType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([VoiceCampaignItemConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": VoiceCampaignItemConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

VoiceCampaignItemConnectionTypeEdge

A Relay edge containing a VoiceCampaignItemConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(VoiceCampaignItemType)

The item at the end of the edge

Example

{
  "cursor": "abc123"
}

Fields

NameDescription
accountId(ID)

The account ID associated with the item.

If the phone number for the item is not set, the account ID will be used to determine the phone number to call.

callWindowEnd(DateTime)

Together with call_window_start, this determines the time window in which the item should be called. Specified as ISO 8601 format.

callWindowStart(DateTime)

Together with call_window_end, this determines the time window in which the item should be called. Specified as ISO 8601 format.

id(ID)

The ID of the campaign item.

metadata(JSONString)

Metadata about the item.

This enables items to be filtered based on additional information such as location. It is a dictionary of key-value pairs, with both keys and values being strings.

phoneNumber(String)

The phone number of the campaign item.

This is used to determine the phone number to call when the item is processed. If it is not set, the account ID will be used instead to call the phone number associated with the account.

status(CampaignItemStatus!)

The status of the campaign item that determines what actions can be taken on it.

"UNASSIGNED":  An item that is ready to be assigned to an agent
"ASSIGNED":    An item that is assigned to an agent and ready to contact
"IN_PROGRESS": An item where a call is currently in progress
"COMPLETE":    An item has been contacted, and does not need to be re-contacted
"REMOVED":     An item that was removed without being contacted

Example

{
  "id": "abc123",
  "phoneNumber": "abc123",
  "status": "UNASSIGNED",
  "callWindowStart": "2020-01-01T00:00:00.000Z",
  "callWindowEnd": "2020-01-01T00:00:00.000Z",
  "accountId": "abc123",
  "metadata": {"key": "value"}
}

Fields

NameDescription
campaignItems(VoiceCampaignItemConnectionTypeConnection)

The items that are part of the campaign.

These are the items that contain information about what phone numbers or accounts to call while this campaign is active.

Arguments

after (String)

before (String)

first (Int)

last (Int)

campaignType(TypeOfVoiceCampaign)

The type of campaign, e.g. preview or predictive.

customOutboundPhoneNumber(String)

If appropriate, a custom number to use as the caller id for calls from this campaign.

description(String)

Additional information to describe the purpose of the campaign.

id(ID)

The ID of the campaign.

name(String!)

The name of the campaign.

This is used to identify the campaign in the system, and must be unique.

preventDuplicateRecords(Boolean)

Flag to indicate whether not to create a duplicate record when uploading campaign items that already exist for a given account number and/or phone number

status(CampaignStatus)

The status of the campaign.

Indicates whether calls can be made for items in the campaign or not.

tags(CallTagConnectionTypeConnection)

The call tags that can be used within this campaign.

Arguments

after (String)

before (String)

first (Int)

last (Int)

Example

{
  "id": "abc123",
  "name": "abc123",
  "description": "abc123",
  "customOutboundPhoneNumber": "abc123",
  "status": "ACTIVE",
  "campaignType": "PREVIEW",
  "preventDuplicateRecords": true
}

Fields

NameDescription
edgeCount(Int!)

Number of nodes in the edge.

edges([VoucherPurchaseConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo(PageInfo!)

Pagination data for this connection.

totalCount(Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": VoucherPurchaseConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

VoucherPurchaseConnectionTypeEdge

A Relay edge containing a VoucherPurchaseConnectionType and its cursor.

Fields

NameDescription
cursor(String!)

A cursor for use in pagination

node(VoucherPurchaseType)

The item at the end of the edge

Example

{
  "node": VoucherPurchaseType,
  "cursor": "abc123"
}

Fields

NameDescription
availableFrom(Date)

When the voucher becomes available to be redeemed.

balance(Int)

The current balance left in the voucher.

charge(AccountChargeType)

The amount charged for the voucher.

chargeBalanceTransfer(AccountBalanceTransferType)

A balance transfer for the voucher charge, if any.

clientParams(JSONString)

Additional metadata from client sources stored against the voucher. This data is not structural and won't be relied on by Kraken internally.

displayName(String)

Display name for the voucher purchase.

id(ID)

The purchase ID.

payment(AccountPaymentType)

The payment associated with the voucher purchase, if any.

purchasedAt(DateTime)

When the purchase was performed.

redemptions([VoucherRedemptionType])

Fetch the redemptions for this voucher.

refundedAt(DateTime)

When the voucher was refunded, if it was refunded.

voucherValue(Int)

The value of the voucher in cents.

Example

{
  "id": "abc123",
  "charge": AccountChargeType,
  "payment": AccountPaymentType,
  "displayName": "abc123",
  "clientParams": {"key": "value"},
  "purchasedAt": "2020-01-01T00:00:00.000Z",
  "voucherValue": 1,
  "availableFrom": "2020-01-01",
  "balance": 1,
  "redemptions": [VoucherRedemptionType],
  "refundedAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
claimedAt(DateTime)

When the redemption was claimed.

credit(AccountCreditType)

The amount credited for the voucher redemption.

id(ID)

The redemption ID.

Example

{
  "id": "abc123",
  "credit": AccountCreditType,
  "claimedAt": "2020-01-01T00:00:00.000Z"
}

Fields

NameDescription
redeemableInFuture(Int)

The balance from vouchers that will be redeemable in future.

redeemableToday(Int)

The balance from vouchers that can be redeemable today.

Example

{
  "redeemableToday": 1,
  "redeemableInFuture": 1
}

Fields

NameDescription
areaCode(String!)

A client-defined classifier to segment supply points for billing purposes.

id(ID!)

inset(InsetType)

Inset for the supply point.

linkedServices([LinkedServiceType!])

All active linked services for the supply point.

pipeSize(Int)

Size of the physical pipe of the supply point.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

propertyType(WasteWaterSupplyPointPropertyType)

Type of property that the supply point is on

rateableValue(Int)

An assessment of the annual rental value of a property between 1967 and 1990. Required for the billing of unmetered properties.

spid(String)

A unique identifier for every commercial fresh and waste water supply point in the UK.

wholesalerCode(WasteWaterSupplyPointWholesalerCode!)

Example

{
  "id": "abc123",
  "propertyType": "NONE",
  "spid": "abc123",
  "wholesalerCode": "AFFINITY",
  "areaCode": "abc123",
  "rateableValue": 1,
  "pipeSize": 1,
  "possibleErrors": [PossibleErrorType],
  "inset": InsetType,
  "linkedServices": [LinkedServiceType]
}

Fields

NameDescription
deviceId(String)

Serial number.

marketSupplyPointId(String)

Meter point reference.

readingFrequencyType(ReadingFrequencyType)

The frequency of the reading.

Example

{
  "marketSupplyPointId": "abc123",
  "deviceId": "abc123",
  "readingFrequencyType": "RAW_INTERVAL"
}

Fields

NameDescription
capabilityType(WaterMeterCapabilityType!)

category(WaterMeterCategory!)

externalReference(String)

External reference.

Deprecated

The 'externalReference' field is deprecated.

Please use meterPointReference instead.

- Marked as deprecated on 2024-12-31.
- Scheduled for removal on or after 2025-06-01.

id(ID!)

isSmart(Boolean!)

Whether the meter is a smart meter.

linkedServices([LinkedServiceType!])

All active linked services for the meter.

make(String!)

meterPointReference(String)

Meter point reference.

model(String!)

numberOfDigits(Int!)

Number of digits / dials that the meter has or can show.

possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

readings(ReadingConnectionTypeConnection)

All readings for the meter, including held and quarantined readings.

Deprecated

The 'readings' field is deprecated.

Please use the `properties.measurements` field instead.

- Marked as deprecated on 2025-06-17.
- Scheduled for removal on or after 2025-12-01.

Arguments

after (String)

before (String)

excludeHeld (Boolean)

Filter to exclude held readings.

excludeQuarantined (Boolean)

Filter to exclude quarantined readings.

first (Int)

last (Int)

serialNumber(String!)

status(WaterMeterStatus)

supplyPoints([SupplyPointNode!])

Water supply points to which the meter is linked to.

Example

{
  "id": "abc123",
  "category": "NORMAL",
  "capabilityType": "AMR",
  "make": "abc123",
  "model": "abc123",
  "serialNumber": "abc123",
  "status": "NOT_IN_USE",
  "numberOfDigits": 1,
  "possibleErrors": [PossibleErrorType],
  "isSmart": true,
  "externalReference": "abc123",
  "meterPointReference": "abc123",
  "supplyPoints": FreshWaterSupplyPointType,
  "readings": ReadingConnectionTypeConnection,
  "linkedServices": [LinkedServiceType]
}

Fields

NameDescription
body(String!)

Whatsapp text message body.

Example

{
  "body": "abc123"
}

WithdrawDunning

The possible errors that can be raised are:

  • KT-CT-4178: No account found with given account number.
  • KT-CT-11301: Account not in a dunning process for the given path name.
  • KT-CT-11302: No active dunning process found.
  • KT-CT-11303: Multiple active dunning processes found.
  • KT-CT-11306: Withdrawing the dunning process failed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

NameDescription
possibleErrors([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

withdrawSuccessful(Boolean)

Whether the dunning process was withdrawn successfully.

Example

{
  "possibleErrors": [PossibleErrorType],
  "withdrawSuccessful": true
}

Fields

NameDescription
identifier(String!)

The identifier of the work schedule (also known as the 'slug').

isOpen(Boolean!)

Whether the work schedule is currently open.

isPublicHoliday(Boolean!)

Whether today is a public holiday, according to the work schedule.

name(String!)

Name of the work schedule.

openOrClosedReason(WorkScheduleOpenOrClosedReason!)

The reason the Work Schedule is open or closed.

Example

{
  "identifier": "abc123",
  "name": "abc123",
  "isOpen": true,
  "isPublicHoliday": true,
  "openOrClosedReason": "CLOSED_DUE_TO_PUBLIC_HOLIDAY"
}